--- title: "East Coast Millwork" description: "East Coast Millwork says on its website that it installs doors and windows as a provider for Lowe's. A recent Google customer who ordered a storm door said" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # East Coast Millwork **Trade:** Carpentry · **Address:** 141 Progress Ln, Waterbury, CT 06705 · **Phone:** (203) 528-0500 · **Website:** https://www.eastcoastmillworkne.com/ · **Languages:** English **Rating: 2.3/5** (high confidence) — from 48 reviews across 6 sources. 52% of sentiment-scored reviews read net-positive. Last 6 months: 19 reviews, 15 negative. ## The honest read East Coast Millwork says on its website that it installs doors and windows as a provider for Lowe's. A recent Google customer who ordered a storm door said the door was the wrong size when the installers arrived, and that the next two rescheduled installs were no-shows. A recent BuildZoom customer said the company came out to measure a front door ordered from Lowe's, then ordered the wrong size. A recent Google customer said a door measurement was rescheduled three times and nobody showed for the fourth appointment. A recent Google customer who paid for a garage door opener installation said the company was a no-show three times over several months, then claimed the job was completed. A recent Google customer with a summer home in Northern Maine said a storm door project started the previous June was still not completed. A recent Google customer said Codi measured their door, showed up on time and explained the whole process in detail. A 2026 Google customer whose windows were replaced through Lowe's said the wrong parts had been ordered, and that Tom and his team came out the next day with the correct replacement parts. In a 2025 review, a customer said Jachane James installed their garage door opener bought through Lowe's and explained everything they needed to know. A 2025 Google customer said a window job was left without wrap around the newly installed windows, and that the subcontractor sent to finish it still had not completed the windows. Connecticut lists its home improvement contractor registration, HIC.0664350, as active, held by East Coast Millwork LLC, and Massachusetts lists its home improvement contractor registration, 205616, as active under the same name. **Strengths:** - A clear measuring visit — a recent customer said Codi explained the whole process - A next-day parts fix — a 2026 customer said correct window parts came next day **Concerns:** - Missed appointments — no-shows for a door measure and an opener install - Wrong-size doors — a storm door and a front door came in the wrong size - Unfinished window wrap — a 2025 customer said the windows were left unwrapped ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Says it installs doors and windows as a provider for Lowe's _(confidence: high)_ - [Official Website](https://www.eastcoastmillworkne.com) — “About (self-reported, verbatim): At East Coast Millwork, our mission is to deliver exceptional door and window installation services as a tr…” - A recent customer said a storm door arrived in the wrong size and two rescheduled installs were no-shows _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KdFZsbFZTSE5qTlZWUVpYSlRVRmwyU1dWWlYyYxAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOnJtVllVSHNjNVVQZXJTUFl2SWVZV2c%7C%7C?hl=en-US) — “1★ We have had a storm door on order since 4/28/26. They scheduled installation for 7/2/26. They got here and the door was the wrong size.…” - A recent customer said a front door was measured and then ordered in the wrong size _(confidence: medium)_ - [BuildZoom](https://www.buildzoom.com/contractor/east-coast-millwork-llc) — “1★ If you have the chance to avoid East Coast Millwork do so at all costs, we ordered a new front door from Lowe's with ECM as the installer…” - No-shows for a door measurement and for a garage door opener installation _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tORWRWZHhWalpuV0hZMlNrRkZWRUZXZG5aMWNIYxAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOkNEdVdxVjZnWHY2SkFFVEFWdnZ1cHc%7C%7C?hl=en-US) — “1★ I paid for and scheduled garage door opener installation with East Coast Millwork. Over several months, they were a no-show x3, then the…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoTmQzTlpUWGMxZDJWSVJWTklSakZUVG1kU2JrRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOlhNd3NZTXc1d2VIRVNIRjFTTmdSbkE%7C%7C?hl=en-US) — “1★ I would give 0 stars if it were possible. 3 times they have rescheduled coming out to measure for a door and on the 4th appointment they …” - A recent customer said Codi showed up on time to measure a door and explained the process _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1SlRGWkJkV2R0Y1ZaVWRUZFFaREk1YW1SUVdWRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOk5JTFZBdWdtcVZUdTdQZDI5amRQWVE%7C%7C?hl=en-US) — “5★ Codi came by and measured my door. He is an absolute professional. Showed up on time , explained the whole process in detail and left me …” - A 2026 customer said correct window parts were installed the next day after a wrong-parts order _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aeGMzWnNXbU5vVTBGWGMyWjVWa2xGU1c5MFdFRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOnZxc3ZsWmNoU0FXc2Z5VklFSW90WEE%7C%7C?hl=en-US) — “5★ East Coast Millwork really came in clutch! Partnered with them and Lowes to have my windows replaced. On day of the project, it was disco…” - A 2025 customer said a window job was left without wrap and a subcontractor had not finished it _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT200eGFGQlROVW8zT0VWVVNHeDJOMWc0UzFKbVZrRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOm4xaFBTNUo3OEVUSGx2N1g4S1JmVkE%7C%7C?hl=en-US) — “1★ Absolutely terrible. First they didn't complete the window job and left all the windows without wrap so the crappy old exposed wood was a…” - Connecticut lists its home improvement contractor registration, HIC.0664350, as active, held by East Coast Millwork LLC, and Massachusetts lists its home improvement contractor registration, 205616, as active under the same name. _(confidence: high)_ - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 205616 registry-verified active — registry holder of record: East Coast Millwork LLC” - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0664350 registry-verified active — registry holder of record: EAST COAST MILLWORK LLC” - Also offers Carpentry _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKRGRIWlVNMDVxYTJKSVIwY3piVVpCUTI5MVpWRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOkJDdHZUM05qa2JIR0czbUZBQ291ZVE%7C%7C?hl=en-US) — “5★ Tom Bradley came over and did our door installation. He was very thorough and paid attention to details throughout the whole project. Hig…” - [BuildZoom](https://www.buildzoom.com/contractor/east-coast-millwork-llc) — “5★ I had a bi-fold door installed through Lowe's. Roy was very professional, knowledgeable, prompt, and clean. I would definitely use East C…” - Specializes in Windows / Siding / Gutters _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kWk9XdDRaVTl4VEZJMFduWkxVVVJhYTJSc1RWRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOndZOWt4ZU9xTFI0WnZLUURaa2RsTVE%7C%7C?hl=en-US) — “5★ They actually just finished doing my windows today. They were amazing. They wasted no time. The project took two days but they were at it…” - [Official Website](https://www.eastcoastmillworkne.com) — “About (self-reported, verbatim): At East Coast Millwork, our mission is to deliver exceptional door and window installation services as a tr…” - Also offers Garage Door Services _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSUmREaEVibVV5T0dOemNFczJSQzFaWjNOcmQxRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOjRRdDhEbmUyOGNzcEs2RC1ZZ3Nrd1E%7C%7C?hl=en-US) — “5★ Jachane James installed our new garage door opener that we purchased through Lowe's. Jachane was INCREDIBLE and went above and beyond! He…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxbU1YWTRjVzVsZGxVME0zWmhhRjl1ZDNoMmExRRAB!2m1!1s0x0:0x4d7c788f7a29fc27!3m1!1s2@1:CAIQACodChtycF9oOi1mMXY4cW5ldlU0M3ZhaF9ud3h2a1E%7C%7C?hl=en-US) — “5★ We had new garage door openers installed, and everything went flawlessly. Jachane did a fantastic job. He was thorough and professional. …” ## License Status: **active** (#HIC.0664350, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Millwork&query_place_id=ChIJ3Q1UNjvH54kRJ_wpeo94fE0): 3.2★ from 46 ratings - [Reddit](https://www.reddit.com/r/Construction/comments/1lexcgs/my_tariff_experience_in_the_industry/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Millwork&query_place_id=ChIJ3Q1UNjvH54kRJ_wpeo94fE0): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/east-coast-millwork-llc): 2.5★ from 3 ratings - [Local News](https://www.journalpatriot.com/news/ecmd-foothills-get-top-awards/article_bee91d5e-41d6-11ea-8250-f7671d97eed4.html): Listed on this source - [Official Website](https://www.eastcoastmillworkne.com): Self-reported profile and service details ## Recent reviews - **1/5 · Google Reviews · Jonathan McNeely · 2026-10-10**: I paid for and scheduled garage door opener installation with East Coast Millwork. Over several months, they were a no-show x3, then they claimed they completed the job. Not responding to my emails or phone calls. $$$ down the toilet. If I could leave a more negative review about this fraudulent c… - **1/5 · Google Reviews · Maureen McAnulty · 2026-10-02**: Do Not use Lowe’s or East Coast Millwork. They never showed up to take the first measurements they said they went to House 25 and yours is the house next door so why did they not call us the text had our address also. Then cancelled twice after that. When it was time for the door to be installed the… - **1/5 · Google Reviews · brian deming · 2026-10-01**: This company is a total joke. Never get a door installed with Lowe’s until they fire this company. The most unprofessional business I’ve ever dealt with. First off they scheduled my door two months after purchase who’s is ridiculous. Got a call the day before install and now postponed it 40 more da… - **1/5 · Google Reviews · Amy-Jo Reid · 2026-09-29**: Between this Company and Lowes, I will never do business for anything for my home ever again. It was a year long process poor communication on both parts. In addition, anytime you call them you’re on hold for a solid 30 minutes with the most annoying old music and you can never speak to somebody on … - **1/5 · Google Reviews · Steve P · 2026-09-28**: East coast millwork stretched a installion of an garage door opener to six weeks Finally they told Lowes it was unable to be installed due to clearance I called another installer and they came over in less than one hour and did the job with no issues Top it off there was already an opener it was a … - **1/5 · Google Reviews · Kasey Santiago · 2026-09-24**: I would give 0 stars if it were possible. 3 times they have rescheduled coming out to measure for a door and on the 4th appointment they just no call no showed. Absolutely abysmal. - **1/5 · Google Reviews · Melody Currier · 2026-09-16**: We have had a storm door on order since 4/28/26. They scheduled installation for 7/2/26. They got here and the door was the wrong size. They rescheduled for 8/14/26 and did not show. We were rescheduled to install today and another No Show. If you find out from Lowe's that East Coast Millwork i… - **1/5 · Google Reviews · Kim Ingram · 2026-09-09**: i have been trying for over 2 weeks to schedule an appointment for a measure . i call the girl schedules and then they text me and their system cancels me. happen d 3 times and then i had an appointment and the person never showed up. i called lowe’s who created a new case. i receive the message to… - **1/5 · Google Reviews · Raymundi Ramirez · 2026-09-02**: Not responsible at all. I ordered a window and have been calling for weeks to coordinate the installation. Every time I call, they tell me they have to get in touch with the installer, but they never do it in time. They call me back at 5pm saying they’re trying to reach me, and by the time I call ba… - **1/5 · Google Reviews · Jodi MacDormand · 2026-08-24**: I started a project at my summer home in Northern Maine LAST June and it is still not completed. I’ve called multiple times, have had two previous days scheduled for the storm door installation. Neither resulted in the contractor actually showing up, except to drop off the door. Then excuses as to w… --- Data freshness: last scanned 2026-10-14T00:22:06.059Z. Cite as: East Coast Millwork — Tavlee (https://tavlee.com/contractor/east-coast-millwork-waterbury) Source: https://tavlee.com/contractor/east-coast-millwork-waterbury ## Sitemap [Full site index](https://tavlee.com/sitemap.md)