# East Coast Pest Control

**Trade:** Pest Control · **Address:** 48 Eldredge Park Way, Orleans, MA 02653 · **Phone:** (508) 247-9191 · **Website:** https://www.pestcontrolcapecod.com/ · **Languages:** English

**Rating: 3.9/5** (low confidence) — from 4 reviews across 5 sources.

## The honest read

East Coast Pest Control is a family-run pest control company based in Orleans, MA, that has served Cape Cod for over 25 years, according to its own site. Its BBB file traces the business's start to 1996, and it works on general household pests — ants, roaches, bees, wasps and hornets, fleas, ticks, bedbugs, spiders, mosquitoes and rodents — plus pest exclusion work and FHA/VA loan pest inspections, self-reporting coverage from Hyannis and Barnstable down through Harwich, Chatham, Eastham and Wellfleet.

Customers who have hired the company describe it as reliable and on time, with reasonable pricing and friendly service. One reviewer used the company for insect spraying over several years, called it dependable, and said they'd return for more; another described two visits for carpenter ants at a good price and called the crew easy to deal with. Several longtime customers single out the customer service specifically.

The business carries an A+ Better Business Bureau rating, though its BBB profile notes it has never sought accreditation, and the BBB shows no complaints on file. The review record is thin — just four dated reviews between 2021 and 2025 — so it's worth confirming current availability and getting a specific quote before booking.

**Strengths:**
- Reliable and punctual — reviewers cite dependable, on-time service
- Fair pricing — multiple reviewers call pricing reasonable or good
- Long local tenure — BBB records the business operating in Orleans since 1996
- Friendly customer service — longtime customers praise the customer service

**Concerns:**
- Not BBB accredited — profile confirms it has not sought accreditation
- Limited review volume — only 4 dated reviews on file since 2021

**Where sources disagree:**
- Google shows a 5-star average from 6 ratings, but only 4 written reviews with text are retrievable — the average likely includes star-only ratings with no review body.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Locally-owned pest control business based at 48 Eldredge Park Way in Orleans, MA, self-reported to have served the area for over 25 years. _(confidence: medium)_
  - [Official Website](https://www.pestcontrolcapecod.com) — “East Coast Pest Control is an Orleans, MA-based residential and commercial pest control company serving Cape Cod, treating ants, roaches, be…”
  - [Official Website](https://www.pestcontrolcapecod.com) — “Company history (self-reported): Site states it is an Orleans, Massachusetts-owned business operating for over 25 years; no specific foundin…”
  - [Official Website](https://www.pestcontrolcapecod.com) — “Self-reported 25 years in business”
- BBB records show the business started 1/1/1996 with its BBB file opened 12/31/2000, and it currently holds an A+ BBB rating without being a BBB-accredited business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/pest-control/east-coast-pest-control-0021-86154) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/pest-control/east-coast-pest-control-0021-86154) — “BBB profile for East Coast Pest Control at 48 Eldridge Park Way, Orleans, MA (business started 1/1/1996, BBB file opened 12/31/2000, A+ rati…”
- Reviewers describe the company as reliable, timely and reasonably priced across jobs including general insect spraying and carpenter ant treatment. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvNW9lS1FBEAE!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgMDo5oeKQA%7C%7C?hl=en) — “5★ I have had insect spraying services by East Coast Pest for several years. Reliable. Timely. Reasonable. Friendly. Will return for additio…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2ME5IaW93RRAB!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgID60NHiowE%7C%7C?hl=en) — “5★ Came twice for carpenter ants.  Good price, on time and great to deal with. Highly recommended!”
- Multiple long-time customers report using East Coast Pest Control for years and specifically praise its customer service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKNHZIRGd3RRAB!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgICJ4vHDgwE%7C%7C?hl=en) — “5★ We have been customers of East Coast Pest Control for years.  We love their customer service.”
- Self-reported to practice general household pest control (ants, roaches, bees/wasps/hornets, fleas, ticks, bedbugs, spiders, mosquitoes) and rodent exclusion, plus FHA/VA pest inspections. _(confidence: medium)_
  - [Official Website](https://www.pestcontrolcapecod.com) — “East Coast Pest Control is an Orleans, MA-based residential and commercial pest control company serving Cape Cod, treating ants, roaches, be…”
- Self-reported service area spans Hyannis, Barnstable, Yarmouth, Harwich, Brewster, Orleans, Chatham, Eastham and Wellfleet. _(confidence: medium)_
  - [Official Website](https://www.pestcontrolcapecod.com) — “Stated service area (self-reported): Hyannis, Barnstable, Yarmouth, Harwich, Brewster, Orleans, Chatham, Eastham, Wellfleet”
- BBB profile states the business is not BBB-accredited, despite holding an A+ rating. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/pest-control/east-coast-pest-control-0021-86154) — “BBB profile for East Coast Pest Control at 48 Eldridge Park Way, Orleans, MA (business started 1/1/1996, BBB file opened 12/31/2000, A+ rati…”
- Read is grounded in four five-star Google reviews (2021-2025) praising reliability, pricing and service, weighed against a small overall review sample and a BBB profile with no complaints on file. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/pest-control/east-coast-pest-control-0021-86154) — “BBB profile for East Coast Pest Control at 48 Eldridge Park Way, Orleans, MA (business started 1/1/1996, BBB file opened 12/31/2000, A+ rati…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvNW9lS1FBEAE!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgMDo5oeKQA%7C%7C?hl=en) — “5★ I have had insect spraying services by East Coast Pest for several years. Reliable. Timely. Reasonable. Friendly. Will return for additio…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvM0xueFVnEAE!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgMDo3LnxUg%7C%7C?hl=en) — “5★ Great service, great price and great people and outstanding job”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNKNHZIRGd3RRAB!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgICJ4vHDgwE%7C%7C?hl=en) — “5★ We have been customers of East Coast Pest Control for years.  We love their customer service.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2ME5IaW93RRAB!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgID60NHiowE%7C%7C?hl=en) — “5★ Came twice for carpenter ants.  Good price, on time and great to deal with. Highly recommended!”
- Specializes in Pest Control _(confidence: high)_
  - [Official Website](https://www.pestcontrolcapecod.com) — “East Coast Pest Control is an Orleans, MA-based residential and commercial pest control company serving Cape Cod, treating ants, roaches, be…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/pest-control/east-coast-pest-control-0021-86154) — “Services offered (Better Business Bureau): Pest Control Services”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvNW9lS1FBEAE!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgMDo5oeKQA%7C%7C?hl=en) — “5★ I have had insect spraying services by East Coast Pest for several years. Reliable. Timely. Reasonable. Friendly. Will return for additio…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2ME5IaW93RRAB!2m1!1s0x0:0x61a214b1946bc03c!3m1!1s2@1:CIHM0ogKEICAgID60NHiowE%7C%7C?hl=en) — “5★ Came twice for carpenter ants.  Good price, on time and great to deal with. Highly recommended!”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Pest%20Control&query_place_id=ChIJnw3DPddr-4kRPMBrlLEUomE): 5.0★ from 6 ratings
- [Google](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Pest%20Control&query_place_id=ChIJnw3DPddr-4kRPMBrlLEUomE): Listed on this source
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=East%20Coast%20Pest%20Control&query_place_id=ChIJnw3DPddr-4kRPMBrlLEUomE): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/pest-control/east-coast-pest-control-0021-86154): Listed on this source
- [Yelp](https://www.yelp.com/biz/east-coast-pest-control-orleans): Listed on this source
- [Official Website](https://www.pestcontrolcapecod.com): 25 yrs in business · Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · E A · 2025-04-24**: I have had insect spraying services by East Coast Pest for several years. Reliable. Timely. Reasonable. Friendly. Will return for additional spraying if needed. Highly recommended!!!!
- **5/5 · Google Reviews · James Clifford · 2025-04-22**: Great service, great price and great people and outstanding job
- **5/5 · Google Reviews · Victoria · 2023-06-23**: We have been customers of East Coast Pest Control for years.  We love their customer service.
- **5/5 · Google Reviews · Corbai · 2021-09-18**: Came twice for carpenter ants.  Good price, on time and great to deal with. Highly recommended!

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Data freshness: last scanned 2026-08-23T04:24:12.878Z.
Cite as: East Coast Pest Control — Tavlee (https://tavlee.com/contractor/east-coast-pest-control-orleans)
Source: https://tavlee.com/contractor/east-coast-pest-control-orleans