--- title: "East Hartford Heating & Cooling" description: "East Hartford Heating & Cooling says on its website that it specializes in residential and light commercial heating and cooling, and lists air conditioning" doc_version: "2026-10-31" last_updated: "2026-10-31" --- # East Hartford Heating & Cooling **Trade:** HVAC / Heating & Cooling · **Address:** 366 Tolland St, East Hartford, CT 06108 · **Phone:** (860) 290-9625 · **Website:** http://www.easthartfordheating.com/ · **Languages:** English **Rating: 3.1/5** (medium confidence) — from 27 reviews across 5 sources. 67% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read East Hartford Heating & Cooling says on its website that it specializes in residential and light commercial heating and cooling, and lists air conditioning, oil tank replacements and duct work among its services. A story on nbcconnecticut.com quoted owner Rob Rolfe. Its Connecticut HVAC licence, number HTG.0303751-S1, held by EAST HARTFORD HEATING & COOLING LLC, is active on the state registry. A 2026 customer who uses them for rental and personal homes said that when a tenant's cast iron radiator had a non-repairable crack, the company talked through switching to HVAC, buying a new radiator or installing a second-hand one, and Rob showed where to look for a secondhand radiator. That customer said Rob also noticed a water heater slowly rusting during the installation, and when the tank later started leaking, the company gave a quote quickly, pulled the permit and replaced it. A 2025 customer said that after a boiler circulator pump broke around midnight, a tech came the next day, diagnosed the problem and replaced the broken part in about an hour. A 2026 customer said the tech had their heat working in under an hour after 24 hours without a working furnace. A 2024 customer whose 25-year-old furnace ruptured said they fit the job in quickly and got an 800 pound boiler down narrow stairs. A 2026 customer who had used them for oil deliveries and routine furnace maintenance said they came out the same day and replaced a thermostat. A 2026 customer said the company claimed high CO levels during a routine tune-up, and that a follow-up inspection by another company showed zero issues. A 2024 customer who booked annual service on three furnaces said the worker sat in his truck for most of the visit, charged extra for a chimney cleaning that was never requested, left the old filters in place and left one furnace off. A 2025 customer said an estimate for a central AC system left out the electrical work and gave no permit mention, no breakdown and no start date. A 2022 customer said the boiler installed was not the unit quoted, and that a couple of months later it was still not working correctly. A 2024 customer said four voicemails about a water heater or control unit went without a call back. **Strengths:** - A boiler pump fix — a 2025 customer said the part was replaced in about an hour - A same-day thermostat swap — a 2026 customer said they came out the same day - A secondhand radiator option — a 2026 customer was shown where to find one - An active state licence — its Connecticut HVAC licence is active on the state registry **Concerns:** - A disputed CO reading — a 2026 customer said a follow-up inspection showed zero issues - An unrequested chimney charge — a 2024 customer was billed for cleaning never requested - An incomplete AC estimate — a 2025 customer said electrical work was left out - A boiler install dispute — a 2022 customer said the new unit still was not working - No call back — a 2024 customer said four voicemails went unanswered ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Connecticut HVAC licence HTG.0303751-S1, held by EAST HARTFORD HEATING & COOLING LLC, is active on the state registry _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0303751-S1 registry-verified active — registry holder of record: EAST HARTFORD HEATING & COOLING LLC” - Says it specializes in residential and light commercial heating and cooling, including air conditioning, oil tank replacements and duct work _(confidence: medium)_ - [Official Website](http://www.easthartfordheating.com) — “About (self-reported, verbatim): At East Hartford Heating and Cooling we specialize in residential and light commercial heating and cooling …” - Owner Rob Rolfe was quoted on nbcconnecticut.com _(confidence: medium)_ - [Local News](https://www.nbcconnecticut.com/news/local/approaching-summer-heat-creating-hot-business-for-cooling-industry/2500540/) — “nbcconnecticut.com — “Busy, busy and busier,” said East Hartford Heating & Cooling owner Rob Rolfe.” - A 2026 customer said the company weighed radiator options with them and later replaced a leaking water heater after pulling the permit _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNZUMzZTJhbE9yTDVnRRAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEMeC3e2alOrL5gE%7C%7C?hl=en-US) — “5★ East Hartford Heating and Cooling has been wonderful all the times we've called them for our rental and personal homes. The first time, o…” - A 2025 customer said a broken boiler circulator pump was diagnosed and replaced in about an hour _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVNU1IWlFaRTExWTFOZlYyTmxlR3BrTFhoMmEyYxAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CAIQACodChtycF9oOlU5MHZQZE11Y1NfV2NleGpkLXh2a2c%7C%7C?hl=en-US) — “5★ Our boiler circulator pump broke around midnight. Their tech came the next day, diagnosed the problem, and replaced the broken part in ab…” - A 2026 customer said the tech had their heat working in under an hour _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNd1ZXOTRZbU00UzJaSU9XNXNUamRPWlVkaWIwRRAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CAIQACodChtycF9oOkMwVW94YmM4S2ZIOW5sTjdOZUdib0E%7C%7C?hl=en-US) — “5★ When every big company that says they have emergency services couldn't help us, EH heating and cooling came through. Our tech was awesome…” - A 2024 customer said they got an 800 pound boiler down narrow stairs _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdnV6eVJBEAE!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEICAgIDBvuzyRA%7C%7C?hl=en-US) — “5★ My 25 year old furnace ruptured and I needed heating restored. My friend Jed strongly recommended them. They fit me in somehow and quic…” - A 2026 customer said the company claimed high CO levels that a follow-up inspection by another company did not find _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tONVFYVkxRblJaV2tsTldISkVkelpZVTJOTGFYYxAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CAIQACodChtycF9oOkN5QXVLQnRZWklNWHJEdzZYU2NLaXc%7C%7C?hl=en-US) — “1★ Avoid this dishonest company, which falsely claimed high CO levels to scam me into buying new equipment. I requested a routine tune-up, b…” - A 2024 customer said they were charged for a chimney cleaning never requested and filters were not changed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNidDR5blBREAE!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEICAgICbt4ynPQ%7C%7C?hl=en-US) — “1★ I called them for routine annual furnace service. They sent a guy over. The guy was sitting in his truck for most of the time saying he w…” - A 2025 customer said a central AC estimate left out the electrical work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURvc3JLY0Z3EAE!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEICAgMDosrKcFw%7C%7C?hl=en-US) — “1★ I'm very disappointed; as a Townie I really wanted to support a town business. My review is only of the estimate process. I want to make …” - A 2022 customer said the boiler installed was not the unit quoted and still was not working correctly months later _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtdjgyTVdBEAE!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEICAgIDmv82MWA%7C%7C?hl=en-US) — “1★ I used them to install a new broiler system into my home. From the beginning of the process something did not seem trust worthy. - The u…” - A 2024 customer said four voicemails went without a call back _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQzMWFQZnhRRRAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEICAgID31aPfxQE%7C%7C?hl=en-US) — “1★ Absolutely trash. Called them the first time for a meter check. They came out seemed fixed. Then it died again. Called to replace the h…” - 4.1 stars from 54 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=East%20Hartford%20Heating%20%26%20Cooling&query_place_id=ChIJf4_I_R5U5okRxlvcIh23GYQ) — “Google: 4.1★ from 54 ratings” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xVNU1IWlFaRTExWTFOZlYyTmxlR3BrTFhoMmEyYxAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CAIQACodChtycF9oOlU5MHZQZE11Y1NfV2NleGpkLXh2a2c%7C%7C?hl=en-US) — “5★ Our boiler circulator pump broke around midnight. Their tech came the next day, diagnosed the problem, and replaced the broken part in ab…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCdnV6eVJBEAE!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEICAgIDBvuzyRA%7C%7C?hl=en-US) — “5★ My 25 year old furnace ruptured and I needed heating restored. My friend Jed strongly recommended them. They fit me in somehow and quic…” - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0303751-S1 registry-verified active — registry holder of record: EAST HARTFORD HEATING & COOLING LLC” - [Official Website](http://www.easthartfordheating.com) — “About (self-reported, verbatim): At East Hartford Heating and Cooling we specialize in residential and light commercial heating and cooling …” - Also offers Plumbing _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNZUMzZTJhbE9yTDVnRRAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CIHM0ogKEMeC3e2alOrL5gE%7C%7C?hl=en-US) — “5★ East Hartford Heating and Cooling has been wonderful all the times we've called them for our rental and personal homes. The first time, o…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t3MmVUWndiRlZOVTNwNVJEUjVURTlNZG1ScmNHYxAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CAIQACodChtycF9oOkw2eTZwbFVNU3p5RDR5TE9MdmRrcGc%7C%7C?hl=en-US) — “5★ Our water heater broke and we needed a new one. I called many places to get quotes and understand the process and finally reached Bob who…” - Also offers Heating Oil Delivery _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xGVFpXSjBhRGxEZVRoU2RURlhXRlJqVDFoTGIyYxAB!2m1!1s0x0:0x8419b71d22dc5bc6!3m1!1s2@1:CAIQACodChtycF9oOlFTZWJ0aDlDeThSdTFXWFRjT1hLb2c%7C%7C?hl=en-US) — “5★ We've used them for several years for oil deliveries and routine furnace maintenance. We had a concern today regarding our thermostat. …” ## License Status: **active** (#HTG.0303751-S1, hvac) — verified against the official CT state registry on 2026-10-30, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Local News](https://www.nbcconnecticut.com/news/local/approaching-summer-heat-creating-hot-business-for-cooling-industry/2500540/): Listed on this source - [Reddit](https://www.reddit.com/r/Connecticut/comments/vz2sho/ductless_central_air/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=East%20Hartford%20Heating%20%26%20Cooling&query_place_id=ChIJf4_I_R5U5okRxlvcIh23GYQ): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=East%20Hartford%20Heating%20%26%20Cooling&query_place_id=ChIJf4_I_R5U5okRxlvcIh23GYQ): 4.1★ from 54 ratings - [Official Website](http://www.easthartfordheating.com): Self-reported profile and service details ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - ““Busy, busy and busier,” said East Hartford Heating & Cooling owner Rob Rolfe.” — nbcconnecticut.com — https://www.nbcconnecticut.com/news/local/approaching-summer-heat-creating-hot-business-for-cooling-industry/2500540/ ## Recent reviews - **5/5 · Google Reviews · Marisa Tatiwong · 2026-09-23**: East Hartford Heating and Cooling has been wonderful all the times we've called them for our rental and personal homes. The first time, one of our tenant's cast iron radiators had a non-repairable crack, and East Hartford Heating and Cooling worked with us to decide if we wanted to completely switch… - **1/5 · Google Reviews · Faheem · 2026-04-01**: Just spent $143 for diagnostic to get back a super expensive quote. Should've looked at the reviews first. Can't recommend - **5/5 · Google Reviews · Chris Napolitano · 2026-01-28**: When every big company that says they have emergency services couldn't help us, EH heating and cooling came through. Our tech was awesome and had our heat working on under an hour after not having a working furnace for 24 hours. 10/10 would recommend calling them first and will use them again of the… - **1/5 · Google Reviews · Ma. P B. · 2026-01-27**: Avoid this dishonest company, which falsely claimed high CO levels to scam me into buying new equipment. I requested a routine tune-up, but the technician lied about the results. I follow-up inspection by a reputable company showed zero issues. East Hartford Heating & cooling Highly unethical sales … - **5/5 · Google Reviews · Cathy Dorau · 2026-01-21**: We've used them for several years for oil deliveries and routine furnace maintenance. We had a concern today regarding our thermostat. They were able to come out the same day and replaced it. We had a prior blower service a couple of years ago and had fast service and resolution to our problem. … - **5/5 · Google Reviews · Tom Robertson · 2025-11-29**: Our boiler circulator pump broke around midnight. Their tech came the next day, diagnosed the problem, and replaced the broken part in about an hour. They didn’t push any extra new parts or systems, just simply fixed the problem for a reasonable price. Very happy with service and will keep using the… - **5/5 · Google Reviews · Anthony Camargo · 2025-08-15**: Our water heater broke and we needed a new one. I called many places to get quotes and understand the process and finally reached Bob who helped me get the water heater I was looking. Our technician Jeff came and was very honest and friendly and let me know what we needed and how we can improve our … - **1/5 · Google Reviews · M Perez · 2025-04-23**: I'm very disappointed; as a Townie I really wanted to support a town business. My review is only of the estimate process. I want to make it clear, I only made it as far as the estimate and no work was performed. I cannot in good conscience recommend getting a quote here as I found it just a waste of… - **5/5 · Google Reviews · Ryan Nalette · 2025-03-22**: They were fast to respond when my furnace wasn’t working. Same day repair on the weekend. Explained what was happening every step of the way as they were fixing it, resolved the issue on the first visit, and the price was very reasonable. - **5/5 · Google Reviews · Igor Volkov · 2024-12-15**: We lost heat couple weeks and company that installed our furnace just two years ago was not able to accommodate repairs. There recommended Rob he went above and beyond to resolve issue with our furnace swapping multiple parts. He fixed our issue and was dealing with manufacturer to get parts under w… --- Data freshness: last scanned 2026-10-31T20:49:35.207Z. Cite as: East Hartford Heating & Cooling — Tavlee (https://tavlee.com/contractor/east-hartford-heating-and-cooling-east-hartford) Source: https://tavlee.com/contractor/east-hartford-heating-and-cooling-east-hartford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)