# East Harwich Heating Services **Trade:** HVAC / Heating & Cooling · **Address:** 19 Giddiah Hill Rd #3, Orleans, MA 02653 · **Phone:** (508) 432-5274 · **Languages:** English **Rating: 2.5/5** (low confidence) — from 2 reviews across 3 sources. ## The honest read East Harwich Heating Services is a small, owner-run heating and furnace contractor working out of Orleans, Massachusetts, on Cape Cod. The business is run by David Young, and its BBB profile lists it as 35 years in business. Customers who left reviews describe David as quick to return calls and easy to reach when scheduling service. In a 2017 review, a homeowner said he replaced a failed furnace in record time, called him knowledgeable about several types of heating systems, and praised his pricing as reasonable, adding that he cleans up after finishing a job. Not every account is as positive. In a 2021 review, a customer said a furnace David had recently serviced backfired and filled their house with smoke, and that a follow-up call about it went unreturned — a real concern worth asking about directly, especially around after-service support. The business is not BBB accredited, and BBB lists it as "Not Rated" for lack of sufficient information, with no formal complaints on file. With only two reviews on record, four years apart, homeowners considering East Harwich Heating should confirm current availability and ask how the company handles follow-up calls after a job. **Strengths:** - Furnace replacement — 2017 review said the job finished in record time - Responsive scheduling — 2017 review called David quick to return calls **Concerns:** - Follow-up after service — 2021 review said calls went unreturned after a furnace backfire - Thin review base — only two reviews on file, from 2017 and 2021 **Where sources disagree:** - BBB lists the business under category "Plumber" while every review and the business name point to heating/furnace work, not plumbing — no plumbing work is evidenced - BBB shows no complaints and "Not Rated" status while Google carries a substantive 2021 complaint about an unreturned call after a furnace safety issue ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Owner-run heating contractor based in Orleans, MA, run by David Young; BBB lists it as 35 years in business. _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/plumber/east-harwich-heating-service-0021-430665) — “BBB profile confirms East Harwich Heating Service at 19 Giddiah Hill Rd #3, Orleans MA (business category: Plumber); not accredited, BBB Rat…” - A 2017 Google review praised David for being quick to return calls and courteous, and said he replaced a failed furnace in record time at a reasonable price. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ David Young is the best! He is quick to return phone calls and come to service or repair. He is courteous, pleasant and extremely knowled…” - A 2021 Google review reported a furnace backfire that filled the house with smoke, and said a follow-up call to David went unreturned. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ He came a cleaned my furnace a 3 or 4 months ago, we had an issue 2 weeks ago with a backfire ,my house filled up with black smoke... I …” - Practices furnace installation and furnace repair/service. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ David Young is the best! He is quick to return phone calls and come to service or repair. He is courteous, pleasant and extremely knowled…” - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ He came a cleaned my furnace a 3 or 4 months ago, we had an issue 2 weeks ago with a backfire ,my house filled up with black smoke... I …” - Google shows 3★ from 2 ratings, consistent with the one 5★ and one 1★ review on file. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=East%20Harwich%20Heating%20Services&query_place_id=ChIJUUm9ONBr-4kRj5j9-C9_BnQ) — “Google: 3★ from 2 ratings” - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ David Young is the best! He is quick to return phone calls and come to service or repair. He is courteous, pleasant and extremely knowled…” - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ He came a cleaned my furnace a 3 or 4 months ago, we had an issue 2 weeks ago with a backfire ,my house filled up with black smoke... I …” - Not BBB accredited; BBB rates the profile "Not Rated" for insufficient information, with no complaints on file. _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/plumber/east-harwich-heating-service-0021-430665) — “BBB profile confirms East Harwich Heating Service at 19 Giddiah Hill Rd #3, Orleans MA (business category: Plumber); not accredited, BBB Rat…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=East%20Harwich%20Heating%20Services&query_place_id=ChIJUUm9ONBr-4kRj5j9-C9_BnQ) — “Google: 3★ from 2 ratings” - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ David Young is the best! He is quick to return phone calls and come to service or repair. He is courteous, pleasant and extremely knowled…” - [Google Reviews](https://maps.google.com/?cid=8360509602277464207&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ He came a cleaned my furnace a 3 or 4 months ago, we had an issue 2 weeks ago with a backfire ,my house filled up with black smoke... I …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=East%20Harwich%20Heating%20Services&query_place_id=ChIJUUm9ONBr-4kRj5j9-C9_BnQ): 3.0★ from 2 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=East%20Harwich%20Heating%20Services&query_place_id=ChIJUUm9ONBr-4kRj5j9-C9_BnQ): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/orleans/profile/plumber/east-harwich-heating-service-0021-430665): Listed on this source ## Recent reviews - **1/5 · Google Reviews · April Bentley · 2021-01-18**: He came a cleaned my furnace a 3 or 4 months ago, we had an issue 2 weeks ago with a backfire ,my house filled up with black smoke... I called and left David a message Never called me back.!!! - **5/5 · Google Reviews · Ann Lacerra · 2017-12-27**: David Young is the best! He is quick to return phone calls and come to service or repair. He is courteous, pleasant and extremely knowledgeable about many types of heating systems. Our furnace quit and David removed the old one and installed a new one in record time. His prices are very reasonable a… --- Data freshness: last scanned 2026-08-22T12:16:28.554Z. Cite as: East Harwich Heating Services — Tavlee (https://tavlee.com/contractor/east-harwich-heating-services-orleans) Source: https://tavlee.com/contractor/east-harwich-heating-services-orleans