# EASTWARD COMPANIES

**Trade:** General Contractor / Remodeling · **Address:** 155 Crowell Rd, Chatham, MA 02633, USA · **Phone:** (508) 945-2300 · **Website:** http://www.eastwardco.com/ · **Languages:** English

**Rating: 2.5/5** (low confidence) — from 9 reviews across 7 sources.
56% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Eastward Companies is a Chatham-based custom home builder and renovation contractor that says it has worked the Cape for 50 years, handling everything from large custom homes to small deck and patio additions across Chatham, Harwich, Orleans, Dennis, and Brewster. The Better Business Bureau lists the company, established in 1970 under president William Marsh, with an A+ profile — though the Bureau notes it has logged no customer reviews of its own. Its Massachusetts home improvement contractor registration is registry-verified but currently shows expired.

The written record runs both ways and spans over a decade. A cluster of Houzz reviews from 2013 and 2014 describe smooth custom-home and full-renovation projects — one client credited the team with an on-time office buildout finished ahead of a hard September deadline, another called a whole-home renovation 'a joy' from design through the final walkthrough. But the same period also produced a one-star account of a kitchen-and-bath renovation gone wrong, and a 2015 review described a project ending in termination over what it called poor management and workmanship. The complaints keep surfacing since: a 2021 review said cut corners produced 'cookie cutter' results after choosing the company as the low bidder, and a 2025 Google review criticized the company for clearing a wooded lot of trees to build a large home with little regard, in the reviewer's telling, for the surrounding wildlife habitat. A 2025 Reddit thread also warned that the company runs on the expensive side of the Cape's bigger builders.

Beyond the mixed history, the state's contractor registry currently shows the company's home improvement contractor registration as expired — worth confirming its current status directly before signing anything. BuildZoom separately lists the business under the related name Eastward Homes Inc. at the same address and phone number, flagging no active license on file there either.

This is a long-established Cape Cod name with real large-project experience, but the reviews swing hard between glowing and scathing rather than clustering around 'fine' — worth a direct conversation about current licensing, references from a similar-scale, recent project, and a firm price before committing.

**Strengths:**
- Custom home builds — praised in 2013–2014 reviews for design and finish quality
- Established Cape name — BBB lists the company as founded in 1970 with an A+ rating

**Concerns:**
- Recent Reddit warning — a 2025 thread called it expensive versus smaller Cape builders
- Environmental complaint — a 2025 Google review cited a lot cleared of trees and habitat
- Cut-corners complaint — a 2021 review described cookie-cutter results after being the low bidder
- Terminated project — a 2015 review cited poor management and workmanship before termination
- Lapsed registration — the state registry now lists the HIC registration as expired

**Where sources disagree:**
- Google shows 3.9★ from 8 ratings, Houzz shows 4.2★ from 5, and BuildZoom shows 1.0★ from a single review — the platforms disagree sharply in both volume and tone

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts home improvement contractor registration is registry-verified but currently shows expired _(confidence: high)_
  - [State License Registry](https://contractorhub.mass.gov/s/hic-contractor-search) — “MA hic license 107029 registry-verified expired — registry holder of record: EASTWARD COMPANIES BUSINESS TRUST”
- Better Business Bureau lists the company as established in 1970 with an A+ rating and no customer reviews on file _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/building-contractors/eastward-companies-inc-0021-68982) — “BBB lists Eastward Companies, Inc. of Chatham as a non-accredited custom home designer and builder with an A+ rating, established in 1970, 3…”
- Better Business Bureau and Houzz separately list a Construction Supervisor License (CS 017367) for the company, which the state registry has not verified _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/building-contractors/eastward-companies-inc-0021-68982) — “Licence listed on Better Business Bureau: Construction Supervisor License # CS 017367”
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “Licence listed on Houzz: License Number CS-017367”
- Houzz reviews from 2013 and 2014 praised custom-home and renovation projects for design, communication, and finished results _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “5★ Eastward Companies have done several projects for me, as well as for my neighbors after they have seen the results. Many companies eventu…”
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “5★ I hired John Marsh & Eastward Companies for my complete office renovation. I needed a contractor who could get the job done in an 11 week…”
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “5★ We recently retained the services of Eastward Companies to renovate our Condo in Chatham. From our first meeting with Bill and John Marsh…”
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “5★ My home building experience was a joy with Eastward Companies. From the first sit down during the design phase to the very last walk thru…”
- A 2025 Reddit thread warned the company runs expensive compared with smaller Cape Cod builders _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/CapeCod/comments/1kp2dpy/recommendations_for_residential_contractors/msuwciq/) — “r/CapeCod — stay away from eastward, PSD, and other bigs. they are expensive and there are better builders who you don;t pay for the name.”
- A 2025 Google review criticized the company for clearing a wooded lot's trees to build a large home _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25VelgybHVUR0p6U1dOV2NHeGpZMFZDVkVRNGQyYxAB!2m1!1s0x0:0xcb272e64f9ef3ae7!3m1!1s2@1:CAIQACodChtycF9oOnUzX2luTGJzSWNWcGxjY0VCVEQ4d2c%7C%7C?hl=en) — “1★ In a neighborhood of modest homes this builder purchased a small lot, bulldozed every tree and plant, with zero regard to our wildlife ha…”
- A 2021 review described cut corners and cookie-cutter results after choosing the company as the low bidder _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHd3BEazVnRRAB!2m1!1s0x0:0xcb272e64f9ef3ae7!3m1!1s2@1:CIHM0ogKEICAgIDGwpDk5gE%7C%7C?hl=en) — “1★ When looking for the Chatham hack jobs, go here. I’ve never encountered such lack of care in building a home. Corners are constantly bein…”
- A 2015 review described a renovation project ending in termination, citing poor management and workmanship _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/eastward-homes-inc) — “1★ Beware....our experience was a nightmare ending in termination . Poor management, poor workmanship, no understanding of "custom", no resp…”
- A 2014 review described a kitchen-and-bath renovation as a nightmare after earlier positive experiences with the company _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “1★ In one word....NIGHTMARE. We have used this company in the past with good results. Something has changed and this experience COULD NOT HA…”
- BuildZoom also lists the business under the name Eastward Homes Inc. at the same Chatham address and phone number, with no active license on file there _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/eastward-homes-inc) — “BuildZoom's page, filed under the name Eastward Homes Inc at the same Chatham address and phone number, carries a quality alert for no activ…”
- Custom home construction and additions across the Cape's mid and lower towns _(confidence: high)_
  - [Official Website](http://www.eastwardco.com) — “A Chatham-based Cape Cod builder that says it handles everything from large custom homes to small deck and patio additions across the mid an…”
  - [Official Website](http://www.eastwardco.com) — “Stated service area (self-reported): Brewster, Chatham, Harwich, Orleans, Dennis”
- Specializes in General Contractor / Remodeling _(confidence: high)_
  - [Official Website](http://www.eastwardco.com) — “A Chatham-based Cape Cod builder that says it handles everything from large custom homes to small deck and patio additions across the mid an…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/building-contractors/eastward-companies-inc-0021-68982) — “Services offered (Better Business Bureau): Building Contractors, Designer and builder of custom homes”
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “5★ I hired John Marsh & Eastward Companies for my complete office renovation. I needed a contractor who could get the job done in an 11 week…”
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “5★ My home building experience was a joy with Eastward Companies. From the first sit down during the design phase to the very last walk thru…”
- Also offers Kitchen Remodel _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “1★ In one word....NIGHTMARE. We have used this company in the past with good results. Something has changed and this experience COULD NOT HA…”
- Also offers Bathroom Remodel _(confidence: low)_
  - [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299) — “1★ In one word....NIGHTMARE. We have used this company in the past with good results. Something has changed and this experience COULD NOT HA…”

## License

Status: **expired** (#107029, hic) — verified against the official MA state registry on 2026-09-13, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Official Website](http://www.eastwardco.com): 50 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/ma/chatham/profile/building-contractors/eastward-companies-inc-0021-68982): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/eastward-homes-inc): 1.0★ from 1 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=EASTWARD%20COMPANIES&query_place_id=ChIJl5UzxKQU-4kR5zrv-WQuJ8s): Listed on this source
- [Houzz](https://www.houzz.com/professionals/architects-and-building-designers/eastward-companies-pfvwus-pf~2013840299): 4.2★ from 5 ratings
- [Yelp](https://www.yelp.com/biz/eastward-companies-chatham): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=EASTWARD%20COMPANIES&query_place_id=ChIJl5UzxKQU-4kR5zrv-WQuJ8s): 3.9★ from 8 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “stay away from eastward, PSD, and other bigs. they are expensive and there are better builders who you don;t pay for the name.” — u/_Face in r/CapeCod (2025-05-17) — https://www.reddit.com/r/CapeCod/comments/1kp2dpy/recommendations_for_residential_contractors/msuwciq/

## Recent reviews

- **1/5 · Google Reviews · Chris Mclaughlin · 2025-09-02**: In a neighborhood of modest homes this builder purchased a small lot, bulldozed every tree and plant, with zero regard to our wildlife habitat, and they’re building a multi million dollar home. They’re destroying the Cape, our wildlife, all for the sake of greed. One day you’ll answer for the destru…
- **5/5 · Google Reviews · John Heintzman · 2024-01-20**: Highly recommended!
- **1/5 · Google Reviews · John Labarge · 2021-11-22**: When looking for the Chatham hack jobs, go here. I’ve never encountered such lack of care in building a home. Corners are constantly being cut and the homes just look cookie cutter. Worked with them because they were the lowest bid. Turns out that was a true mistake. They ended up being the same pri…
- **1/5 · BuildZoom · Anonymous · 2015-04-14**: Beware....our experience was a nightmare ending in termination . Poor management, poor workmanship, no understanding of "custom", no respect for personal property or timelines. We will forever regret contracting with Eastward Homes.
- **5/5 · Houzz · Mark Lebovits · 2014-09-08**: Eastward Companies have done several projects for me, as well as for my neighbors after they have seen the results. Many companies eventually get to a good outcome, but often at the expense of annoyance, misdirection and double speak. Eastward also strives to "do the right thing" and provide the bes…
- **5/5 · Houzz · Doug Grattan · 2014-09-04**: I hired John Marsh & Eastward Companies for my complete office renovation. I needed a contractor who could get the job done in an 11 week period because we had to move from our old office into the new one by September 1st. They started the job on June 11th and we moved in August 15th - two weeks a h…
- **1/5 · Houzz · sandra macdonald · 2014-05-27**: In one word....NIGHTMARE. We have used this company in the past with good results. Something has changed and this experience COULD NOT HAVE BEEN WORSE. Custom renovation including kitchen, 4 baths , bedrooms and public space. We are embarrassed to have friends and family see the project to say nothi…
- **5/5 · Houzz · oysterreno · 2014-05-08**: We recently retained the services of Eastward Companies to renovate our Condo in Chatham. From our first meeting with Bill and John Marsh we were thoroughly impressed with their professionalism, understanding of what we wanted to achieve and their ability to hear what we were saying. The portfolio o…
- **5/5 · Houzz · mya82 · 2013-12-11**: My home building experience was a joy with Eastward Companies. From the first sit down during the design phase to the very last walk thru of the finished product, every part of the job was easy. We could not be happier with our home. Every member of the Eastward Companies team is committed to excell…

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Data freshness: last scanned 2026-08-04T16:58:35.418Z.
Cite as: EASTWARD COMPANIES — Tavlee (https://tavlee.com/contractor/eastward-companies-chatham)
Source: https://tavlee.com/contractor/eastward-companies-chatham