# Elite Pest Solutions, Inc.

**Trade:** Pest Control · **Phone:** (617) 595-7634 · **Website:** https://www.elitepestma.com/ · **Languages:** English

**Rating: 4.0/5** (high confidence) — from 83 reviews across 5 sources.
96% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 0 negative.

## The honest read

Elite Pest Solutions is a Massachusetts pest-control company that keeps showing up in the same story: a homeowner or property manager panics about mice, bees, or ants, calls Elite, and reaches owner Vanessa Giovanniello or a technician within hours. The company is repeatedly described in reviews as woman-owned, and it holds integrated-pest-management contracts with Massachusetts schools — filings on a state pest-management registry list Vanessa Giovanniello as the company contact.

The pattern reviewers keep describing is rodent work done thoroughly: technicians, most often Mark, are credited with finding entry points other companies missed and sealing them. In a 2024 review, a property manager overseeing a 295-unit apartment complex said Elite's service from Vanessa and Matt held up better than several other pest-control vendors used before. Beyond mice, a 2025 review described a carpenter ant invasion handled after an earlier mouse job, and another recounted a bee infestation entering through the siding, with the bees dying off within the day of treatment. Communication is a running theme — a 2024 review described text alerts and GPS tracking sent ahead of a technician's arrival, and a 2025 review recounted a callback within 30 minutes of calling for help. In a 2020 trade-publication listing, technician Mark Constantineau was named a finalist for Pest Control Technology's Technician of the Year award.

It isn't a spotless record. In a 2025 review, one customer said Elite was unresponsive after the initial visit, didn't follow through on what was promised, and still had pest issues after treatment. And in a 2022 review, a customer flagged that the exterior bait boxes at their property lacked the rodenticide labeling required by law, though the reviewer was careful to frame it as a compliance gap to fix rather than a complaint about the treatment.

For a mouse, ant, bee, or seasonal tick-and-mosquito problem, the reviews point to a company that responds quickly and keeps customers posted along the way. Anyone signing an ongoing quarterly contract, especially at a commercial or multi-unit property, should confirm labeling and documentation are current given the one flagged gap.

**Strengths:**
- Rodent exclusion specialists — technicians find and seal entry points
- Fast communication — text and GPS alerts before each visit
- Trusted at scale — a 295-unit property manager switched and stayed
- Industry recognized — technician named a 2020 Technician of the Year finalist

**Concerns:**
- One unresolved case — 2025 review cites no follow-through on treatment
- Labeling gap flagged — 2022 review cites missing bait-box rodenticide info

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Technicians credited with finding and sealing rodent entry points other companies missed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2N3VDellREAE!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CIHM0ogKEICAgIDv7uCzYQ%7C%7C?hl=en-US) — “5★ Mark was very thorough, including checking hard to reach spots in the basement and plugged all suspected mouse entry points. I feel bette…”
- A 2024 review from a property manager overseeing a 295-unit apartment complex said Elite's service held up better than prior vendors _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMzdnQ2cVF3EAE!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CIHM0ogKEICAgIC3vt6qQw%7C%7C?hl=en-US) — “5★ I manage a 295-unit apartment complex, and over the years, I’ve worked with several pest control companies. Since switching to Elite, I’v…”
- Handled a carpenter ant invasion described in a 2025 review _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VMVHE0X0szZ3NxbHJ3RRAB!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CIHM0ogKELTq4_K3gsqlrwE%7C%7C?hl=en-US) — “5★ Elite Pest is  professional, reliable, and responsive. They helped us solve our mouse problem and most recently we have used them for our…”
- Treated a bee infestation entering through home siding, described in a 2025 review _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sM1ducFFORVZLY25aUGRXazFUbGxOVWxWcVQzYxAB!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CAIQACodChtycF9oOml3WnpQNEVKcnZPdWk1TllNUlVqT3c%7C%7C?hl=en-US) — “5★ Mark was Awesome, No doubt he loves what he’s doing! We had a large Bee issue going into our house through the siding and after treating …”
- Sends text alerts and GPS tracking ahead of a technician's arrival _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURybXZEYWN3EAE!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CIHM0ogKEICAgIDrmvDacw%7C%7C?hl=en-US) — “5★ Never thought I could get excited about Pest Control, but the experience was top notch.  From inquiry to treatment they made the whole pr…”
- A 2025 review reported a callback within 30 minutes of calling for service _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKbGJXcDZWREptU1V4aFJXdzVVMGhoY0dwRk1HYxAB!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CAIQACodChtycF9oOkJlbWp6VDJmSUxhRWw5U0hhcGpFMGc%7C%7C?hl=en-US) — “5★ When I called for service I got a callback within 30 minutes.  The promptness and information I was given was great.  When the tech came …”
- Better Business Bureau grade is A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/pest-control/elite-pest-solutions-inc-0021-555256) — “Better Business Bureau grade: A+”
- Google rating stands at 4.9 stars _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Elite%20Pest%20Solutions%2C%20Inc.&query_place_id=ChIJAQDMPsQN44kR20AnfhNrwLk) — “Google: 4.9★ from 0 ratings”
- Technician Mark Constantineau was named a finalist for Pest Control Technology's 2020 Technician of the Year award _(confidence: high)_
  - [pctonline.com](https://www.pctonline.com/article/technician-of-the-year-awards-finalists-december-2020/) — “pctonline.com — Mark Constantineau, Elite Pest Solutions, Salem, Mass.”
- Holds integrated pest management (IPM) contracts with Massachusetts schools _(confidence: medium)_
  - [massnrc.org](https://massnrc.org/data/ipm/Newton_North_High_School_out_2_2023_3840.htm) — “massnrc.org — Vanessa Giovanniello of Elite Pest Solutions, Inc., 6175957634.”
  - [massnrc.org](https://massnrc.org/data/ipm/Brown_Middle_School_in_2_2024_3983.htm) — “massnrc.org — Vanessa Giovanniello of Elite Pest Solutions, Inc., 6175957634.”
  - [massnrc.org](https://massnrc.org/data/ipm/Mason_Rice_Elementary_out_2_2024_3824.htm) — “massnrc.org — Vanessa Giovanniello of Elite Pest Solutions, Inc., 617-595-7634.”
- A 2025 review reported unresponsiveness after the initial visit, no follow-through, and unresolved pest issues _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT214d2FrNXBSelE0VlUxT1kzaFZUbFZPU1ZwZmJuYxAB!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CAIQACodChtycF9oOmxwak5pRzQ4VU1OY3hVTlVOSVpfbnc%7C%7C?hl=en-US) — “1★ Extremely disappointed with the service. They were unresponsive after the initial visit and didn’t follow through with what was promised.…”
- A 2022 review flagged that exterior bait boxes lacked rodenticide labeling required by law _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN1OElUei1RRRAB!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CIHM0ogKEICAgICu8ITz-QE%7C%7C?hl=en-US) — “1★ Exterior bait boxes do not have rodenticide information on them, not a knock on the company but a violation of the law and should be corr…”
- Specializes in Pest Control _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/pest-control/elite-pest-solutions-inc-0021-555256) — “Services offered (Better Business Bureau): Pest Control Services”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CR1duSkdNV1JLYlVwa2FsbGplbU5QUVRGMk9XYxAB!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CAIQACodChtycF9oOnBGWnJGMWRKbUpkalljemNPQTF2OWc%7C%7C?hl=en-US) — “5★ Great company!  Juan is a awesome tech!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2N3VDellREAE!2m1!1s0x0:0xb9c06b137e2740db!3m1!1s2@1:CIHM0ogKEICAgIDv7uCzYQ%7C%7C?hl=en-US) — “5★ Mark was very thorough, including checking hard to reach spots in the basement and plugged all suspected mouse entry points. I feel bette…”

## Ownership

- Identifies as woman-owned — the business's own statement, not independently verified.
- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Elite%20Pest%20Solutions%2C%20Inc.&query_place_id=ChIJAQDMPsQN44kR20AnfhNrwLk): 4.9★ from 0 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Elite%20Pest%20Solutions%2C%20Inc.&query_place_id=ChIJAQDMPsQN44kR20AnfhNrwLk): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/peabody/profile/pest-control/elite-pest-solutions-inc-0021-555256): Listed on this source
- [Official Website](https://www.elitepestma.com): Self-reported profile and service details
- [Official Website](https://www.elitepestma.com): Self-reported profile and service details
- [Exa](https://massnrc.org/data/ipm/Brown_Middle_School_in_2_2024_3983.htm): 8 web mentions across the open web (each linked to its source)
- [Exa](https://massnrc.org/data/ipm/Newton_North_High_School_out_2_2023_3840.htm): 5 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Mark Constantineau, Elite Pest Solutions, Salem, Mass.” — pctonline.com (2020-12-08) — https://www.pctonline.com/article/technician-of-the-year-awards-finalists-december-2020/
- “Vanessa Giovanniello of Elite Pest Solutions, Inc., 6175957634.” — massnrc.org — https://massnrc.org/data/ipm/Newton_North_High_School_out_2_2023_3840.htm
- “The IPM Coordinator will be responsible to supply all educational materials related to Integrated Pest Management. Elite Pest will assist the IPM Coordinator if necessary.” — massnrc.org — https://massnrc.org/data/ipm/Hyde_Park_Community_Center_out_2_2024_1394.htm
- “| Awarded Company | Elite Pest Solutions Inc. |” — bostonplans.org — https://www.bostonplans.org/procurement/procurement-portal/RFP-Listing-Page?id=1414
- “Vanessa Giovanniello of Elite Pest Solutions, Inc., 6175957634.” — massnrc.org — https://massnrc.org/data/ipm/Newton_South_High_School_out_2_2024_3841.htm
- “| 00031553 | Elite Pest Solutions Inc. | Email | Active |” — commbuys.com — https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC01-24945&external=true&parentUrl=close&releaseNbr=0
- “Vanessa Giovanniello of Elite Pest Solutions, Inc., 617-595-7634.” — massnrc.org — https://massnrc.org/data/ipm/Mason_Rice_Elementary_out_2_2024_3824.htm
- “Vanessa Giovanniello of Elite Pest Solutions, Inc., 6175957634.” — massnrc.org — https://massnrc.org/data/ipm/Brown_Middle_School_in_2_2024_3983.htm
- “In addition, this School has a contract with” — massnrc.org — https://massnrc.org/data/ipm/Newton_South_High_School_in_2_2024_3841.htm

## Recent reviews

- **5/5 · Google Reviews · John Vargas · 2026-07-23**: Great company!  Juan is a awesome tech!
- **5/5 · Google Reviews · Meg Grady · 2026-07-14**: Love supporting a small, local women led business built on authenticity/ I am having a burrowing issue on my property, and have been managing traps myself, but needed to go to the next level. This is not a one day solution but I believe I have found a great partner with Elite. Vanessa's business acu…
- **5/5 · Google Reviews · Diego Osorno · 2026-07-14**: Working with Vanessa and Juan is the best, I will used them anytime. Juan is always willing to do whatever I ask and his work ethic is all I ever wanted.

He serves my building and we are really happy with the results.

Way to go JUAN.
- **5/5 · Google Reviews · Cathy Follis · 2026-07-08**: Staff is always friendly and professional.
- **5/5 · Google Reviews · Timothy Kenney · 2026-06-27**: Exceptional service and very professional. I had the privilege of working with Mark who is a natural problem solver.thank you again ,great work
Tim
- **5/5 · Google Reviews · Marcos Ortiz · 2026-06-23**: Mark and Ben always come by and do a great job.
- **5/5 · Google Reviews · Carla DiOrio · 2026-05-07**: Always more than satisfied!!
Mark..& of course Vanessa.. are always knowledgeable, thorough, personable and professional!
It’s been a pleasure working with them/Elite.
- **5/5 · Google Reviews · Karen Kingsbury · 2026-04-27**: Mark is conscientious, flexible, and engaged. Thank you, Mark!
- **5/5 · Google Reviews · Jose Lopez · 2026-04-20**: Great job MARK 💯
- **5/5 · Google Reviews · Emily Cherniack · 2026-03-17**: Juan is the best and has been making sure we don't have rodents or bugs for over a year now. He's super thorough and we are so grateful for all of his work!

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Data freshness: last scanned 2026-08-15T16:15:15.111Z.
Cite as: Elite Pest Solutions, Inc. — Tavlee (https://tavlee.com/contractor/elite-pest-solutions-inc)
Source: https://tavlee.com/contractor/elite-pest-solutions-inc