--- title: "Envirotech Septic Services LLC" description: "Envirotech Septic Services LLC pumps, inspects and services septic systems. A recent customer wrote that Craig comes right out within days of calling, take" doc_version: "2026-10-17" last_updated: "2026-10-17" --- # Envirotech Septic Services LLC **Trade:** Demolition & Excavation · **Address:** 288 Grove Beach Rd N, Westbrook, CT 06498 · **Phone:** (860) 669-9280 · **Website:** https://www.envirotechseptic.com/ · **Languages:** English **Rating: 3.3/5** (medium confidence) — from 14 reviews across 5 sources. 86% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read Envirotech Septic Services LLC pumps, inspects and services septic systems. A recent customer wrote that Craig comes right out within days of calling, takes his time and explains everything. A 2025 customer with leaking in the basement said Craig, the owner, stopped by, diagnosed the problem and solved it, and they were able to use their water again. A 2024 customer said the company answered the phone after hours when excrement was backing up into their shower, and showed up the very next day. A 2024 customer said pumping their tank involves dismantling a brick paver sidewalk, and that this time the work was neat and careful. A 2024 customer whose septic line overflowed into the lower level said Craig and Brian came promptly, diagnosed the problem and cured it. A 2023 customer said Brian B. came out to install a riser and distribution box for their septic system. A 2022 customer said Brian and Lorenzo did a septic clean out and the clean up was quick and neat. A recent customer selling a home said the buyers hired the company for the septic inspection, which was performed during extremely heavy rain. That seller said the report stated the distribution box was exposed and flooded, but the box was never excavated, exposed or inspected first hand by the inspector. The seller said a second septic professional excavated the distribution box, tested it with about 150 gallons of water and confirmed water flowed through all four leaching field outlets. A 2022 customer said the company did not show up when promised, did not return calls and was a no-show after confirming on the phone. Its Better Business Bureau grade is A+, and it is BBB accredited. **Strengths:** - After-hours phone help — a 2024 customer said they answered after hours - Careful tank pumping — a 2024 customer called the pump-out neat and careful - Same-day visit — a 2024 customer said they came out that same day **Concerns:** - Disputed septic inspection — a recent seller said the distribution box was never excavated - Missed appointments — a 2022 customer described no-shows after confirming by phone ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent customer said Craig comes out within days of calling and explains everything _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2w5QmNEVkJhV2xPWXpkWWJ6SnhURlU0VVhSd1FYYxAB!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CAIQACodChtycF9oOl9BcDVBaWlOYzdYbzJxTFU4UXRwQXc%7C%7C?hl=en-US) — “5★ Love Craig and his company. He comes right out within days of calling, takes his time, explains everything and never over charges! Great …” - A 2024 customer said the company answered after hours and showed up the next day for a backup _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuMHZ5dkV3EAE!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgIDn0vyvEw%7C%7C?hl=en-US) — “5★ Of course your ready to go to bed and excrement is backing up into your shower, spilling over onto your bathroom floor. Never happens at …” - A 2024 customer said tank pumping around a brick paver walk was neat and careful _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuekxxMGlBRRAB!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgIDnzLq0iAE%7C%7C?hl=en-US) — “5★ Pumping our tank involves dismantling a brick paver sidewalk. My past experience is that my yard and walk were a mess after pumping. Not …” - A 2023 customer said Brian B. installed a riser and distribution box for their septic system _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaNWU2bFB3EAE!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgICZ5e6lPw%7C%7C?hl=en-US) — “5★ Brian B. came out to my house to install a riser and distribution box for my septic system; I couldn't have been more pleased. Brian expe…” - A 2022 customer described a septic clean out by Brian and Lorenzo _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlOXVLQ0dnEAE!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgICe9uKCGg%7C%7C?hl=en-US) — “5★ Septic clean out. Both Brian and Lorenzo were both knowledgeable and professional. Brian answered all our questions with detail and was r…” - A recent seller said a septic inspection report described a distribution box that was never excavated or inspected first hand _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxcWR6Sk5ka2xuTkUxUlZXUTBkRXhyUlhVeVMxRRAB!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CAIQACodChtycF9oOi1qdzJNdklnNE1RVWQ0dExrRXUyS1E%7C%7C?hl=en-US) — “1★ July 2026 - My experience with this company was for the sale of my home. The buyers hired this company for the septic inspection. My insp…” - A 2022 customer said the company missed scheduled appointments and did not return calls _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtMGRiNGR3EAE!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgIDm0db4dw%7C%7C?hl=en-US) — “1★ They do not show up when promised. They don't return calls. I spent a few days waiting for them to show up to scheduled appointments, w…” - Better Business Bureau grade A+ and BBB accredited _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/westbrook/profile/septic-tank-cleaning/envirotech-septic-service-llc-0111-17001607) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ct/westbrook/profile/septic-tank-cleaning/envirotech-septic-service-llc-0111-17001607) — “Better Business Bureau: accredited / certified / member” - Google rating of 4.7 from 26 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Envirotech%20Septic%20Services%20LLC&query_place_id=ChIJq8xsmtkl5okRxYlBMJtf5Lc) — “Google: 4.7★ from 26 ratings” - Specializes in Demolition & Excavation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuekxxMGlBRRAB!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgIDnzLq0iAE%7C%7C?hl=en-US) — “5★ Pumping our tank involves dismantling a brick paver sidewalk. My past experience is that my yard and walk were a mess after pumping. Not …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaNWU2bFB3EAE!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgICZ5e6lPw%7C%7C?hl=en-US) — “5★ Brian B. came out to my house to install a riser and distribution box for my septic system; I couldn't have been more pleased. Brian expe…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNlOXVLQ0dnEAE!2m1!1s0x0:0xb7e45f9b304189c5!3m1!1s2@1:CIHM0ogKEICAgICe9uKCGg%7C%7C?hl=en-US) — “5★ Septic clean out. Both Brian and Lorenzo were both knowledgeable and professional. Brian answered all our questions with detail and was r…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Envirotech%20Septic%20Services%20LLC&query_place_id=ChIJq8xsmtkl5okRxYlBMJtf5Lc): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Envirotech%20Septic%20Services%20LLC&query_place_id=ChIJq8xsmtkl5okRxYlBMJtf5Lc): 4.7★ from 26 ratings - [Official Website](https://www.envirotechseptic.com): Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/westbrook/profile/septic-tank-cleaning/envirotech-septic-service-llc-0111-17001607): Listed on this source - [Local News](https://www.daisydash5k.com/): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Julia Grabowski · 2026-07-27**: July 2026 - My experience with this company was for the sale of my home. The buyers hired this company for the septic inspection. My inspection was performed during extremely heavy rain, and I was told my leaching fields were near or at the end of their life. The report stated that my distribution b… - **5/5 · Google Reviews · April Ramos · 2026-07-14**: Love Craig and his company. He comes right out within days of calling, takes his time, explains everything and never over charges! Great guy and company. Would highly recommend. - **5/5 · Google Reviews · Karen Kushin · 2025-12-31**: We had leaking in our basement and thought we needed a plumber but when I talked to Craig, the owner, he said that he would stop by and to tell the plumber to hold off. He quickly diagnosed the problem and solved it, and we were able to use our water again! Wonderful service and highly recommended! - **5/5 · Google Reviews · Elizabeth Wynne · 2024-10-04**: Of course your ready to go to bed and excrement is backing up into your shower, spilling over onto your bathroom floor. Never happens at an optimal time of day. Needless to say-Envirotech answers the phone after hours and helps us get through the initial shock, shows up the very next day and saves t… - **5/5 · Google Reviews · Don Beaulieu · 2024-10-03**: Pumping our tank involves dismantling a brick paver sidewalk. My past experience is that my yard and walk were a mess after pumping. Not so with EnviroTech. These folks were extremely neat and careful. I can't praise them enough. Resetting the walk and restoring the lawn will be far easier than it h… - **5/5 · Google Reviews · Fran Stern · 2024-05-07**: Our septic line overflowed creating a flood in our lower level, so we needed our septic problem diagnosed and serviced "yesterday," as we were critically overdue. The father/son team of Craig and Brian came promptly, diagnosed the problem and cured it so professionally. They have all the appropriate… - **5/5 · Google Reviews · David Santis Morgan · 2024-03-26**: Envirotech is our go-to septic company. We used them for initial inspection and to pump our system. I don’t have a bad thing to say about my experiences with them. - **5/5 · Google Reviews · Christopher Wells · 2024-03-19**: Brian and Craig are the best in the business. - **5/5 · Google Reviews · Danielle Fragoso · 2024-03-12**: I had water in my basement for the first time ever and come to find out it was due to my septic. Of course, I thought the worst and was thinking I needed an entire new system. When I called their offices, the person on the other line reassured me and they came out to my house that same day. Craig… - **5/5 · Google Reviews · Anthony Iannucci · 2023-09-14**: Brian B. came out to my house to install a riser and distribution box for my septic system; I couldn't have been more pleased. Brian expertly performed his work while personifying professionalism. He took the time to answer all my questions and never once made me feel as if I was a bother. A real sa… --- Data freshness: last scanned 2026-10-14T10:31:51.854Z. Cite as: Envirotech Septic Services LLC — Tavlee (https://tavlee.com/contractor/envirotech-septic-services-llc-westbrook) Source: https://tavlee.com/contractor/envirotech-septic-services-llc-westbrook ## Sitemap [Full site index](https://tavlee.com/sitemap.md)