# Epic Plumbing & Heating Inc

**Trade:** Plumbing · **Address:** Middleton, MA · **Phone:** (978) 531-0303 · **Website:** http://epicplumbingandheating.com/ · **Languages:** English

**Rating: 3.2/5** (medium confidence) — from 5 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Epic Plumbing & Heating is a Middleton, MA plumbing, heating and HVAC contractor run by owner Mark Marshall, offering emergency plumbing, repiping, boiler and water-heater work, heat pumps, mini splits and snow-melt systems with free estimates and 24/7 availability. Its BuildZoom permit history is substantial — 210 projects overall, including a $20,000 split heat-pump heating and cooling install in Nahant as recently as October 2025 — spanning towns from Everett and Revere to Watertown and Lexington.

The written reviews on file are older but consistently glowing. In a 2017 review, one customer described Mark diagnosing and fixing two persistent heating issues that "countless plumbers had not been able to solve" after another company gave up on the job entirely. A 2016 review praised a boiler tune-up where Epic returned a call immediately, showed up five minutes early, and actually charged $50 less than quoted. A separate 2016 Reddit recommendation described an $8,900 high-efficiency boiler installation.

BuildZoom shows a verified active Massachusetts Sheet Metal license, alongside plumbing licenses it hasn't independently verified. The company's own site gives two different tenure claims — it says it has served Middleton since 2004, but elsewhere describes "over 15 years of hands-on experience," a discrepancy worth asking about.

**Strengths:**
- Recent activity — a $20,000 heat-pump install completed in Nahant, October 2025
- Problem-solving — fixed a persistent heating issue other plumbers couldn't
- Promptness and honesty — 2016 review cites early arrival and a lower-than-quoted bill

**Where sources disagree:**
- The company's own website gives two different tenure claims — serving Middleton since 2004 in one place, but 'over 15 years of hands-on experience' elsewhere

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BuildZoom permit history: 210 projects, 12 in the past three years, across many MA towns _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “210 project(s) shown on BuildZoom”
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “BuildZoom's permit-history profile for Epic Plumbing & Heating Inc of Middleton, MA (owner Mark A. Marshall) shows a BuildZoom score of 100,…”
- Recent activity — a $20,000 heat-pump install completed in Nahant, October 2025 _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “BuildZoom's permit-history profile for Epic Plumbing & Heating Inc of Middleton, MA (owner Mark A. Marshall) shows a BuildZoom score of 100,…”
- Problem-solving — fixed a persistent heating issue other plumbers couldn't _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=2612791888498844640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I really cannot overemphasize how positive my experience with Mark and Epic Plumbing have been.  He will be our go-to plumber from here u…”
- Promptness and honesty — 2016 review cites early arrival and a lower-than-quoted bill _(confidence: medium)_
  - [Google Reviews](https://maps.google.com/?cid=2612791888498844640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I just used Epic to service my new high efficiency gas boiler that was installed two years ago. They were great to deal with in all aspec…”
- BuildZoom shows a verified active Massachusetts Sheet Metal license (#3515) _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “Licence listed on BuildZoom: Verified License — License #3515 Status Active State Massachusetts Type Sheet Metal (BuildZoom verified this li…”
- BuildZoom lists (not independently verified) active Plumbing Business and Plumber licenses _(confidence: low)_
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “Licence listed on BuildZoom: License Not Verified — License #3139 Status Active State Massachusetts Type Plumbing Business (BuildZoom last v…”
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “Licence listed on BuildZoom: License Not Verified — License #15318 Status Active State Massachusetts Type Plumber (BuildZoom last verified e…”
- A 2016 Reddit recommendation describes an $8,900 high-efficiency boiler installation _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/HomeImprovement/comments/40tveg/ma_boiler_install_help/cyyvavz/) — “r/HomeImprovement — I recommend epic plumbing from Peabody. They installed a high efficiency forced hot water boiler (viessmann vitodens 100…”
- Plumbing _(confidence: high)_
  - [Official Website](http://epicplumbingandheating.com) — “Epic Plumbing and Heating, Inc. is a locally owned Middleton, MA plumbing, heating and HVAC contractor serving residential and commercial pr…”
- Boiler repair _(confidence: high)_
  - [Google Reviews](https://maps.google.com/?cid=2612791888498844640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I really cannot overemphasize how positive my experience with Mark and Epic Plumbing have been.  He will be our go-to plumber from here u…”
  - [Google Reviews](https://maps.google.com/?cid=2612791888498844640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I just used Epic to service my new high efficiency gas boiler that was installed two years ago. They were great to deal with in all aspec…”
- Heat pump installation _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “BuildZoom's permit-history profile for Epic Plumbing & Heating Inc of Middleton, MA (owner Mark A. Marshall) shows a BuildZoom score of 100,…”
- Emergency plumbing _(confidence: medium)_
  - [Official Website](http://epicplumbingandheating.com) — “Epic Plumbing and Heating, Inc. is a locally owned Middleton, MA plumbing, heating and HVAC contractor serving residential and commercial pr…”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](http://epicplumbingandheating.com) — “Epic Plumbing and Heating, Inc. is a locally owned Middleton, MA plumbing, heating and HVAC contractor serving residential and commercial pr…”
  - [Google Reviews](https://maps.google.com/?cid=2612791888498844640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I really cannot overemphasize how positive my experience with Mark and Epic Plumbing have been.  He will be our go-to plumber from here u…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Official Website](http://epicplumbingandheating.com) — “Epic Plumbing and Heating, Inc. is a locally owned Middleton, MA plumbing, heating and HVAC contractor serving residential and commercial pr…”
  - [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc) — “BuildZoom's permit-history profile for Epic Plumbing & Heating Inc of Middleton, MA (owner Mark A. Marshall) shows a BuildZoom score of 100,…”
  - [Google Reviews](https://maps.google.com/?cid=2612791888498844640&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I needed a complete overhaul of my HVAC. Called countless places, but couldn't get anyone to call me back. Eventually got two who came ou…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Official Website](http://epicplumbingandheating.com): 22 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Epic%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJVXM_IrwT44kR4OP-IWGAQiQ): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=Epic%20Plumbing%20%26%20Heating%20Inc&query_place_id=ChIJVXM_IrwT44kR4OP-IWGAQiQ): 5.0★ from 5 ratings
- [BuildZoom](https://www.buildzoom.com/contractor/epic-plumbing-and-heating-inc): Listed on this source
- [Exa](https://www.epicplumbingandheating.com/): 0 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “I recommend epic plumbing from Peabody. They installed a high efficiency forced hot water boiler (viessmann vitodens 100) for $8900 last year for me to replace a very old boiler.” — u/schuylkiller in r/HomeImprovement (2016-01-15) — https://www.reddit.com/r/HomeImprovement/comments/40tveg/ma_boiler_install_help/cyyvavz/

## Recent reviews

- **5/5 · Google Reviews · J Barbaro · 2018-01-06**: What an excellent company, quick response to our issue, excellent, NEAT and clean, courteous workers, (plumbers) I would refer them to anyone who asks and definitely use them again!!
- **5/5 · Google Reviews · mboccia78 · 2017-05-23**: I needed a complete overhaul of my HVAC. Called countless places, but couldn't get anyone to call me back. Eventually got two who came out to look; one never actually even provided me the quote. In looking up people's thoughts on the other, stumbled on an advert for Epic. Their expertise in Viessman…
- **5/5 · Google Reviews · Scott Given · 2017-05-15**: I really cannot overemphasize how positive my experience with Mark and Epic Plumbing have been.  He will be our go-to plumber from here until forever!  We had another plumbing company come out to look out our non-functional heater.  They took it apart and then told us there was no way to put it back…
- **5/5 · Google Reviews · Grant Keefe · 2016-11-08**: I just used Epic to service my new high efficiency gas boiler that was installed two years ago. They were great to deal with in all aspects. They immediately returned my call, scheduled the appointment within 3 days, and actually showed up 5 minutes early. On top of that, they were honest enough and…
- **5/5 · Google Reviews · Lindsey berry · 2014-02-17**: Epic Plumbing and Heating is great to work with on projects big and small and are definitely my go to plumbing company.  They find permanent solutions to problems not just temporary ones that will come up again.  HIGHLY RECOMMENDED!

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Data freshness: last scanned 2026-08-02T15:40:09.911Z.
Cite as: Epic Plumbing & Heating Inc — Tavlee (https://tavlee.com/contractor/epic-plumbing-and-heating-inc-ma)
Source: https://tavlee.com/contractor/epic-plumbing-and-heating-inc-ma