--- title: "Ercolano Cleaning & Restoration" description: "Ercolano Cleaning & Restoration describes itself as a restoration company in Connecticut that repairs and restores water, fire, flood and storm damage, and" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Ercolano Cleaning & Restoration **Trade:** Remediation Services · **Address:** 3 Powdered Metal Dr A, North Haven, CT 06473 · **Phone:** (203) 671-3206 · **Website:** https://www.ercolanocleaningrestoration.com/services/biohazard-cleanup · **Languages:** English **Rating: 2.9/5** (low confidence) — from 5 reviews across 4 sources. 60% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative. ## The honest read Ercolano Cleaning & Restoration describes itself as a restoration company in Connecticut that repairs and restores water, fire, flood and storm damage, and says it has been in business 45 years. A 2024 customer said a supply line in a third-floor bathroom ran for a couple of days, and that the Ercolano team removed the wet material, found mold in the basement and remediated it. That 2024 customer said the company dealt with the insurance company directly and later took on the full repairs. A 2024 reviewer wrote that after a pipe burst damaged a basement and garage, Lindsay, the team coordinator, handled the communication and coordination with the insurance company. A 2025 customer whose house flooded said the team was very careful with the house. A 2025 customer said communication was poor, the work timeline kept shifting, and the work was either incomplete or done hastily, and that they had to bring in someone else to finish the job. A recent customer says the owner is inaccessible about issues created by his personnel while working at their home. Connecticut lists its home improvement contractor registration, HIC.0646575, as active, held by Ercolano Cleaning & Restoration LLC. **Strengths:** - Insurance coordination — a 2024 customer said they dealt with the insurance company - Mold remediation — a 2024 customer said basement mold was found and remediated **Concerns:** - Shifting timelines — a 2025 customer said the work timeline kept shifting - Owner access — a recent customer says the owner is inaccessible ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a Connecticut restoration company for water, fire, flood and storm damage _(confidence: medium)_ - [Official Website](https://www.ercolanocleaningrestoration.com) — “About (self-reported, verbatim): We are the top restoration company in Connecticut, providing expert repair and restoration services for wat…” - Says it has been in business 45 years _(confidence: medium)_ - [Official Website](https://www.ercolanocleaningrestoration.com) — “Self-reported 45 years in business” - A 2024 customer said the team removed wet material and remediated mold in a basement _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=10106764371968962760&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I came home from vacation and a supply line on my 3rd floor bathroom must have ran for a couple days. Water damage went all the way down…” - A 2024 customer said the company dealt with the insurance company directly _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=10106764371968962760&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I came home from vacation and a supply line on my 3rd floor bathroom must have ran for a couple days. Water damage went all the way down…” - A 2024 reviewer wrote that the team coordinator handled communication with the insurance company _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=10106764371968962760&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I recently experienced a significant pipe burst in my home that caused extensive damage to both my basement and garage. Thankfully, the r…” - A 2025 customer said communication was poor and the work timeline kept shifting _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=10106764371968962760&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ would not recommend this mitigation company based on my experience. Communication was poor from the start, with delayed responses and a l…” - A recent customer says the owner is inaccessible about issues created by his personnel _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=10106764371968962760&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ Apparently the owner of this business is inaccessible. I have been trying to speak with this person regarding a number of issues created …” - Connecticut lists its home improvement contractor registration, HIC.0646575, as active, held by Ercolano Cleaning & Restoration LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0646575 registry-verified active — registry holder of record: ERCOLANO CLEANING & RESTORATION LLC” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10106764371968962760&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I came home from vacation and a supply line on my 3rd floor bathroom must have ran for a couple days. Water damage went all the way down…” - [Official Website](https://www.ercolanocleaningrestoration.com) — “About (self-reported, verbatim): We are the top restoration company in Connecticut, providing expert repair and restoration services for wat…” ## License Status: **active** (#HIC.0646575, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Ercolano%20Cleaning%20%26%20Restoration&query_place_id=ChIJ0cCMwXMb6IkRyLDI-6VwQow): Listed on this source - [Official Website](https://www.ercolanocleaningrestoration.com): 45 yrs in business · Self-reported profile and service details - [Exa](https://news.newswirebiz.com/@marketerscenterprs/ercolano-cleaning-restoration-offers-rapid-disaster-cleanups-vwp6aiorzrs6): 0 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=Ercolano%20Cleaning%20%26%20Restoration&query_place_id=ChIJ0cCMwXMb6IkRyLDI-6VwQow): 4.8★ from 48 ratings ## Recent reviews - **1/5 · Google Reviews · Richard Martin · 2026-06-08**: Apparently the owner of this business is inaccessible. I have been trying to speak with this person regarding a number of issues created by his personnel while working at my home. I need his direct phone number because texts and emails do not work for this organization. From the number of 5 star rev… - **1/5 · Google Reviews · Lurdes Peguisto · 2025-10-05**: would not recommend this mitigation company based on my experience. Communication was poor from the start, with delayed responses and a lack of clear updates throughout the process. The work timeline kept shifting without proper explanation, and I felt like I was always the one following up rather t… - **5/5 · Google Reviews · Katy Coumans · 2025-09-29**: Just what you need when disaster strikes. Responsive, proactive, protective. The team took care of so much after our house flooded. Not only the basic recovery, but also guidance through the entire process. The team was very careful with our house and Everything that would stay in the house. Couldn'… - **5/5 · Google Reviews · Stacey Hatzikostas · 2024-08-09**: I recently experienced a significant pipe burst in my home that caused extensive damage to both my basement and garage. Thankfully, the rebuild team, at Ercolano with Lindsay as the team coordinator, was there to mitigate the damage and restore my property. From the initial assessment to the final … - **5/5 · Google Reviews · Kevin Small · 2024-07-20**: I came home from vacation and a supply line on my 3rd floor bathroom must have ran for a couple days. Water damage went all the way down to the basement soaking my kitchen, hardwood floors, cabinets and tile floors in 2 bathrooms. If it was not for Justin the project manager and the Ercolano team … --- Data freshness: last scanned 2026-09-29T07:04:44.374Z. 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