# Falite Bros., Inc.

**Trade:** HVAC / Heating & Cooling · **Address:** 9 Broadway St, Wakefield, MA 01880, USA · **Phone:** (781) 262-3348 · **Website:** https://www.falitebros.com/ · **Languages:** English

**Rating: 3.9/5** (high confidence) — from 83 reviews across 7 sources.
87% of sentiment-scored reviews read net-positive. Last 6 months: 13 reviews, 0 negative.

## The honest read

Falite Bros is a long-running, family-run HVAC shop in Wakefield — BBB-accredited since 1985, with an active Massachusetts HVAC license held in the company's name. Recent activity looks clean: the last six months brought 13 reviews and zero negative ones, and the pattern in them is consistent — named technicians (Zeke/Ezequiel Tapia, Tyler, Jared, Trevor) get called out repeatedly for showing up on time, explaining what they're doing, and fixing problems other companies couldn't. One customer's AC issue went unsolved for over a year until Trevor King came in and fixed it; another's furnace failure got a same-day repair during a cold spell that the customer called "very much appreciated". One review specifically credits the company for not overselling replacements when the truthful answer was that the old system could keep going.

Falite has also taken on jobs other shops turn down. One condo owner describes a technically awkward HVAC replacement — a ten-foot ladder into a kitchen ceiling, a two-day job during a heat wave — where the company held to its original quote.

The written record isn't spotless, and it's worth being direct about the roughest patch. Four near-identical reviews, all posted the same day in April 2023, describe a boiler repair in a Cambridge property that left the system overheating to unsafe levels — a second company's safety inspection reportedly failed it, with continued unresponsiveness afterward. The identical wording and single posting date suggest this is one household's account told multiple times rather than four separate incidents, but the underlying story is a real, serious one. Separately, a 2021 review described a $1,900 repair that didn't fix the heating issue, and a 2022 review alleged the company marked up a replacement part that a second opinion later found wasn't even the actual problem. A 2024 review made a narrower complaint: that Falite limits post-sale service to systems it installed itself, which delayed diagnosing a disconnected part on an existing system.

None of that recent-period cleanliness erases the older incidents, but it does suggest they aren't the current norm. For a straightforward install or seasonal maintenance call, the technician-level reviews here are detailed and consistently positive; for anything involving an existing system Falite didn't originally install, or a complex repair, it's worth confirming upfront what's covered and getting a firm quote before work starts.

**Strengths:**
- Named technicians — praised for on-time, well-explained fixes
- Honest service — credited for not overselling replacements
- Tough jobs accepted — held to quote on a technically difficult install
- Licensed — active Massachusetts HVAC license

**Concerns:**
- Boiler safety incident — a 2023 repair reportedly left a system unsafe
- Pricing complaints — a $1,900 unresolved repair and an alleged markup
- Post-install limits — 2024 review cited delayed service on a system it didn't install

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Massachusetts HVAC license 512-SM-B is registry-verified active, held by Falite Bros Inc _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA hvac license 512-SM-B registry-verified active — registry holder of record: Falite Bros Inc”
- BBB accredited since 1985 with an A+ grade _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/wakefield/profile/plumber/falite-bros-inc-0021-3071) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/wakefield/profile/plumber/falite-bros-inc-0021-3071) — “Listed certification: BBB Accredited Business since 6/24/1985”
- Named technicians repeatedly praised across years for on-time, well-explained fixes, including a same-day repair and a multi-year unsolved issue finally resolved _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxTGJFNHRPSFpuT1VsRWNtVjZRbW94VkV4MWVGRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CAIQACodChtycF9oOk1LbE4tOHZnOUlEcmV6QmoxVEx1eFE%7C%7C?hl=en) — “5★ I had my AC serviced yesterday and I wanted to give Ezequiel Tapia an outstanding review! He was beyond efficient, knowledgeable, polite …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURIcVlhaHNRRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDHqYahsQE%7C%7C?hl=en) — “5★ We have had an issue with our AC for over a year and Trevor King from Falite came in and solved it when other folks couldn't

Thank you F…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNONS1lbGN3EAE!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgICN5-elcw%7C%7C?hl=en) — “5★ Had the best experience with Falite Bros.
Trevor was extremely helpful and efficient. He was able to come out same day and fix my heating…”
- One customer credited the company for giving a truthful answer rather than overselling a replacement _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nNWEwaFpRVjlMZWpSdlZEZEpTbE5IVUZoTlNrRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CAIQACodChtycF9oOng5a0hZQV9LejRvVDdJSlNHUFhNSkE%7C%7C?hl=en) — “5★ Falite bro’s inc is a fantastic HVAC company. They have been servicing my system for over 6 years and have done a fantastic job keeping i…”
- Took on a technically difficult condo installation job with awkward access that other companies wouldn't, and held to its original quote _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNmNyR2dBRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDG6crGgAE%7C%7C?hl=en) — “5★ Falite took a job to replace a complete HVAC system in my condo that not every company would take on because it's a P.I.T.A. building wit…”
- Four near-identical reviews posted the same day in April 2023 describe a boiler repair that left a system overheating to unsafe levels, failing a second company's safety inspection, with reported unresponsiveness afterward _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLXV5WnN3RRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-uyZswE%7C%7C?hl=en) — “1★ We had Falite Bros come to fix our boiler when it broke during the coldest weekend of the year. Initially, they were responsive. However,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLXN6Tm53RRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-szNnwE%7C%7C?hl=en) — “1★ Called this company to fix the boiler in our house in Cambridge, MA, which broke during an extremely cold weekend this winter. Their insp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLXZTSzV3RRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-vSK5wE%7C%7C?hl=en) — “1★ They left our boiler in super unsafe conditions. Another company came in said that our boiler failed the safety inspection after Falite “…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSLXJUOGFREAE!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-rT8aQ%7C%7C?hl=en) — “1★ When they came to our residence in Cambridge, MA, they left our boiler in unsafe conditions. Not to mention, they have since been complet…”
- Separate reviews in 2021 and 2022 described a $1,900 repair that didn't fix the issue and an alleged markup on a part a second opinion found unnecessary _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtdnVIWEtBEAE!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDmvuHXKA%7C%7C?hl=en) — “1★ Be careful. They mark up each product 10 times. Do your research and look up the product before saying yes.

Update: got a second opinion…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHOXZEUWR3EAE!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDG9vDQdw%7C%7C?hl=en) — “2★ I cannot recommend this business as we were charged $1900 to repair our heating which was not resolved.  We had to get another company to…”
- A 2024 review said the company limits post-sale service to systems it installed itself, delaying diagnosis of a fault on an existing system _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNiNTU3VmxBRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgICb557VlAE%7C%7C?hl=en) — “2★ This company should stick to installations alone.

Communication, scheduling, and execution was seamless during the initial process hence…”
- Stayed close to the anchor with a slight upward nudge: the most severe complaint cluster (the 2023 boiler-safety reviews) reads as one household's account posted four times on the same day rather than four independent incidents, and the last six months show zero negative reviews among 13 _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLXV5WnN3RRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-uyZswE%7C%7C?hl=en) — “1★ We had Falite Bros come to fix our boiler when it broke during the coldest weekend of the year. Initially, they were responsive. However,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLXN6Tm53RRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-szNnwE%7C%7C?hl=en) — “1★ Called this company to fix the boiler in our house in Cambridge, MA, which broke during an extremely cold weekend this winter. Their insp…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURSLXZTSzV3RRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-vSK5wE%7C%7C?hl=en) — “1★ They left our boiler in super unsafe conditions. Another company came in said that our boiler failed the safety inspection after Falite “…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSLXJUOGFREAE!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDR-rT8aQ%7C%7C?hl=en) — “1★ When they came to our residence in Cambridge, MA, they left our boiler in unsafe conditions. Not to mention, they have since been complet…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GQ2MxZFdVbEZYYzNGVk9IVk1ZVGQxU1hVNGVWRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CAIQACodChtycF9oOmFCc1dWUlFXc3FVOHVMYTd1SXU4eVE%7C%7C?hl=en) — “5★ Ezequiel Tapia came out to do maintenance on my 2 Tane a/c’s He is friendly and extremely competent. This is the 2nd year he has visited …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNONS1lbGN3EAE!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgICN5-elcw%7C%7C?hl=en) — “5★ Had the best experience with Falite Bros.
Trevor was extremely helpful and efficient. He was able to come out same day and fix my heating…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHNmNyR2dBRRAB!2m1!1s0x0:0x949744d218b2567!3m1!1s2@1:CIHM0ogKEICAgIDG6crGgAE%7C%7C?hl=en) — “5★ Falite took a job to replace a complete HVAC system in my condo that not every company would take on because it's a P.I.T.A. building wit…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/wakefield/profile/plumber/falite-bros-inc-0021-3071) — “Services offered (Better Business Bureau): AC Installation, AC Maintenance, AC Repair, Air Conditioning, Air Filtration, Air Purification, C…”

## License

Status: **active** (#512-SM-B, hvac) — verified against the official MA state registry on 2026-08-09, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Falite%20Bros.%2C%20Inc.&query_place_id=ChIJX3dHCzdz44kRZyWLIU10SQk): 4.7★ from 239 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Falite%20Bros.%2C%20Inc.&query_place_id=ChIJX3dHCzdz44kRZyWLIU10SQk): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/wakefield/profile/plumber/falite-bros-inc-0021-3071): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/wakefield/profile/plumber/falite-bros-inc-0021-3071): Listed on this source
- [Official Website](https://www.falitebros.com): 50 yrs in business · Self-reported profile and service details
- [Official Website](https://www.falitebros.com): 40 yrs in business · Self-reported profile and service details
- [Exa](https://www.experience.com/reviews/falite-22865046): 1 web mention across the open web (each linked to its source)
- [Exa](https://www.checkbook.org/ma/wakefield/air-conditioning-and-heating-contractors/falite-brothers/5ay0y): 5 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.FaliteBrosInc.160622372.html): Listed on this source
- [Porch](https://pro.porch.com/wakefield-ma/hvac-contractors/falite-bros-inc-/pp): 4.6★ from 136 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “falite in like wakefield or thereabouts is reliable” — nextdoor.com (2026-06-03) — https://nextdoor.com/p/3gRBpHGXdbCH
- “We used Falite Bros - very friendly and professional - price was solid, work was quick and well done, no complaints” — u/Full_Cat5323 in r/SalemMA (2025-03-04) — https://www.reddit.com/r/SalemMA/comments/1j3e9ig/reputable_heat_pump_minisplit_installer/mfzda4u/
- “Call Falite Bros. Ask for John to come to your place and give you an estimate. I've known him all my life. He's a great guy and a straight shooter. They do residential and commercial.” — u/3_high_low in r/Somerville (2024-08-08) — https://www.reddit.com/r/Somerville/comments/1en8gn7/local_hvac_company/lh5d9cs/
- “I am currently using Falite Bros from Wakefield.” — u/alittlebitofdis in r/malden (2024-02-25) — https://www.reddit.com/r/malden/comments/1azryo3/recommendations_for_hvac/ks3486n/

## Recent reviews

- **5/5 · Google Reviews · John Rossetti · 2026-07-01**: Ezequiel Tapia came out to do maintenance on my 2 Tane a/c’s He is friendly and extremely competent. This is the 2nd year he has visited my home for maintenance. He is a real asset to Falite Brothers.
- **5/5 · Google Reviews · jim harhart · 2026-06-30**: Had their tech Tyler service my unit today.  He's was extremely professional and thoroughly explained everything he was doing.  Glad I chose to use this company.
- **5/5 · Google Reviews · Deb · 2026-06-19**: Our first experience with Sabrina and Zeke in May of this year was as we had hoped  ; they were both extremely polite, friendly, and knowledgeable. We have found a great fit with Falite Bros to take care of our AC needs .  Happy 50th!
- **5/5 · Google Reviews · christine Forziati · 2026-06-19**: I had my AC serviced yesterday and I wanted to give Ezequiel Tapia an outstanding review! He was beyond efficient, knowledgeable, polite and explained everything to me so I have a much better understanding of how it all works! Falite Bros is very lucky to have him as part of their team! Ten stars ⭐️
- **5/5 · Google Reviews · Rachel Feingold · 2026-06-11**: Zeke was very patient and knowledgeable about our AC splits and how they were to be serviced. He was very friendly and we will want to work with him in the future!
- **5/5 · Google Reviews · Brooklynn Richardson · 2026-06-10**: Zeke Tapia services my system and was amazing!  Very professional, smart and good looking /)
- **5/5 · Google Reviews · Jamie Walton · 2026-06-01**: I am the Practice Manager at Putnam Veterinary Clinic and today we had our annual maintenance performed my Zeke. He was very knowledgeable and explained everything so I could understand what needed to be done. Highly recommend Falite Bros for all your HVAC needs!
- **5/5 · Google Reviews · Christopher Siepka · 2026-06-01**: From the start, inquiring and booking my appointment with the office was easy, staff was polite and helpful. mark t put me in contact with the office promptly. Sabrina did a great job getting me a quicker service appointment date than other companies in the area. Day of service Ezekiel and his helpe…
- **5/5 · Google Reviews · Chea M · 2026-06-01**: I was at the house when Zeke and Michelina showed up to do a maintenance and they were very courteous and professional. Definitely would recommend them to anyone looking for HVAC services.
- **5/5 · Google Reviews · Jessie Mack · 2026-05-22**: Falite bro’s inc is a fantastic HVAC company. They have been servicing my system for over 6 years and have done a fantastic job keeping it alive. They don’t over sell when something needs to be replaced and give truthful answers when we have questions. The techs that come out always take pride in th…

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Data freshness: last scanned 2026-08-09T21:51:30.802Z.
Cite as: Falite Bros., Inc. — Tavlee (https://tavlee.com/contractor/falite-bros-inc-wakefield)
Source: https://tavlee.com/contractor/falite-bros-inc-wakefield