---
title: "Fallon's Home & Hearth"
description: "Fallon's Home & Hearth describes itself as selling, installing and servicing pellet, gas and wood stoves, fireplaces and inserts across New Hampshire, Main"
doc_version: "2026-10-09"
last_updated: "2026-10-09"
---

# Fallon's Home & Hearth

**Trade:** Chimney Services · **Address:** 102 Lafayette Rd, Hampton Falls, NH 03844 · **Phone:** (603) 926-2084 · **Website:** https://www.fallonshomeandhearth.com/?utm_source=gmb&utm_medium=organic · **Languages:** English

**Rating: 3.5/5** (high confidence) — from 75 reviews across 6 sources.
81% of sentiment-scored reviews read net-positive. Last 6 months: 7 reviews, 2 negative.

## The honest read

Fallon's Home & Hearth describes itself as selling, installing and servicing pellet, gas and wood stoves, fireplaces and inserts across New Hampshire, Maine and Massachusetts, and says it has been in business 47 years. A recent customer said a new pellet stove installation was done professionally, everything was explained clearly, and the home was left clean and neat. A recent customer said Jared cleaned their stove and that the company always comes at the appointed window of time. A recent customer bought a third of a cord of palletized firewood and said the delivery driver was considerate of the lawn. A 2024 Reddit commenter on r/PelletStoveTalk said they buy their pellets from Fallons Home & Hearth in Hampton Falls.

A 2025 customer said Matt and Brian installed a Harman 43 pellet stove, arrived as scheduled and gave a clear overview of how to use it. A 2025 customer said tech Jessie diagnosed and fixed a distribution blower problem on a stove bought in 2008, and that they were back up and running within 2 hours. A 2025 customer said the company came out twice without pressure before a StuV wood stove was installed. A 2022 customer said Matt and Adam got a Harman pellet stove installed on schedule on a rainy day and saved a few dollars off the estimate by adjusting the outside piping.

A recent customer said three tons of pellets ordered and paid for nearly five weeks earlier had not been delivered, that the order had been entered as delivered two weeks before it was placed, and that Michael, the fourth person they spoke with, raised his voice multiple times. A recent customer said a salesman gave every excuse why they could not switch out their insert, and they bought from a competitor down the road. A 2026 customer said emails and website messages sent as a prospective customer were ignored. A 2025 customer said at least 3 people promised to follow up about warranty replacement logs for a gas fireplace and then went radio silent. A 2025 customer of almost 15 years said the company had to come back twice after fixing the auger, and that a new company later said it was put in wrong again. A 2024 customer said four tons of pellets paid for six weeks earlier had not arrived and that the store said delivery was handled by North Atlantic Fuels. A 2024 customer said that two months after the first call to book a cleaning, no one had called back to schedule it.

**Strengths:**
- A pellet stove install — a recent customer said the home was left clean and neat
- A blower repair — a 2025 customer was running again within 2 hours
- An on-time stove cleaning — a recent customer said they come at the appointed window
- Firewood delivery — a recent customer said the driver was considerate of the lawn

**Concerns:**
- A lost pellet order — a recent customer waited weeks for three paid tons
- A missed callback — a 2024 customer waited two months to book a cleaning
- Warranty follow-up — a 2025 customer said promised follow-ups went silent
- A repeat auger repair — a 2025 customer said it was put in wrong again

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Describes itself as selling, installing and servicing pellet, gas and wood stoves, fireplaces and inserts, and says it has been in business 47 years _(confidence: medium)_
  - [Official Website](https://www.fallonshomeandhearth.com) — “About (self-reported, verbatim): Pellet, gas, and wood stoves, fireplaces, and inserts—sold, installed, and serviced by one family team acro…”
  - [Official Website](https://www.fallonshomeandhearth.com) — “Self-reported 47 years in business”
- A recent customer said a new pellet stove installation was done professionally and the home was left clean and neat _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWYU1uaDFRVkZtYW5VeFFVRXlibHBGVkZOek5rRRAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CAIQACodChtycF9oOlVaMnh1QVFmanUxQUEyblpFVFNzNkE%7C%7C?hl=en-US) — “5★ We couldn’t be happier with our new pellet stove and the installation! From start to finish, the entire experience was wonderful. The ins…”
- A recent customer said Jared cleaned their stove and the company always comes at the appointed window of time _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sVGNXbEZkRFJRTXpOSk5uZFRlbk4zWVcxME5tYxAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CAIQACodChtycF9oOnlTcWlFdDRQMzNJNndTenN3YW10Nmc%7C%7C?hl=en-US) — “5★ The company sells high-quality and sturdy pellet stoves.  We are very happy with ours!  We have been customers for approximately 30 years…”
- A recent customer bought palletized firewood and said the delivery driver was considerate of the lawn _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tacE1XMU9RVGRpVm5FeU9EZDFOR2xFVGxOc01IYxAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CAIQACodChtycF9oOkZpMW1OQTdiVnEyODd1NGlETlNsMHc%7C%7C?hl=en-US) — “5★ I recently purchased a 1/3 cord of palletized firewood from Fallon's for my patio fire pit,  and I will be ordering more when it runs out…”
- A 2025 customer said Matt and Brian installed a Harman 43 pellet stove and arrived as scheduled _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0M2JYWXhVa2cwTmpoSFFtVjBjMXBuWjNnNFIzYxAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CAIQACodChtycF9oOk43bXYxUkg0NjhHQmV0c1pnZ3g4R3c%7C%7C?hl=en-US) — “5★ I purchased a Harman 43 pellet stove and the showroom staff was inviting, friendly and knowledgeable. Kudos to Matt and Brian who install…”
- A 2025 customer said tech Jessie diagnosed and fixed a distribution blower problem and the stove was running within 2 hours _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfaU52Tlh3EAE!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgID_iNvNXw%7C%7C?hl=en-US) — “5★ We purchased our Harmon Accentra stove back in 2008 from Home and Hearth. We have always been impressed with the look and reliability of …”
- A 2025 customer said a StuV wood stove was installed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRNmF1Y2lnRRAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgMDQ6aucigE%7C%7C?hl=en-US) — “5★ Professional, kind, knowledgeable and really a top-tier business. I went back and forth with Fallon's for a year - first was looking at p…”
- A recent customer said three tons of paid-for pellets were not delivered after nearly five weeks and the order had been entered as delivered before it was placed _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2taS1RFdzNha0p0WjJWRFVXaGFjM2t6VW1kRlRuYxAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CAIQACodChtycF9oOkZKTEw3akJtZ2VDUWhac3kzUmdFTnc%7C%7C?hl=en-US) — “1★ It’s absolutely worth the extra money… to buy your pellets somewhere else.

Customer service, especially service recovery when something …”
- A 2025 customer said at least 3 people promised to follow up on warranty replacement logs and went radio silent _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VLS0xqYS14M0xuckx3EAE!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEKKLja-x3LnrLw%7C%7C?hl=en-US) — “1★ Terrible customer service - zero follow-up. I’ve spoken with at least 3 people at Fallon over the last several months regarding some repl…”
- A 2025 customer said the auger had to be fixed again twice and a new company said it was put in wrong _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNBOVBhR2dRRRAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgMCA9PaGgQE%7C%7C?hl=en-US) — “2★ I’m so disappointed with this company after almost 15 years of service from them. The last three years they seem to be failing and you ca…”
- A 2024 customer said four tons of paid-for pellets had not arrived after six weeks _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNYdXV2YzlnRRAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgICXuuvc9gE%7C%7C?hl=en-US) — “2★ I've used Fallon's in the past for my wood pellets, and it's always been kind of middle of the road.  Delivery guys are usually good, but…”
- A 2024 customer said no one called back for two months to schedule a cleaning _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNMOGNYNnFBRRAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgICL8cX6qAE%7C%7C?hl=en-US) — “2★ Bought my house 4 years ago and it had a Harman pellet stove installed that the previous owner had purchased at Home and Hearth 2 yrs pri…”
- Google rating of 4.4 from 136 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Fallon's%20Home%20%26%20Hearth&query_place_id=ChIJNw3vwy3m4okR8tFxKuF3NY0) — “Google: 4.4★ from 136 ratings”
- BBB grade of A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/hampton-falls/profile/wood-stoves/home-hearth-inc-0051-5007468) — “Better Business Bureau grade: A+”
- Also offers HVAC / Heating & Cooling _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s0M2JYWXhVa2cwTmpoSFFtVjBjMXBuWjNnNFIzYxAB!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CAIQACodChtycF9oOk43bXYxUkg0NjhHQmV0c1pnZ3g4R3c%7C%7C?hl=en-US) — “5★ I purchased a Harman 43 pellet stove and the showroom staff was inviting, friendly and knowledgeable. Kudos to Matt and Brian who install…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNvdXUybVJREAE!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgMCouu2mRQ%7C%7C?hl=en-US) — “5★ Matt and Micah installed our new P43C Harman we purchased from Fallon's.  Thank you guys so much for all the attention to detail and expe…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfaU52Tlh3EAE!2m1!1s0x0:0x8d3577e12a71d1f2!3m1!1s2@1:CIHM0ogKEICAgID_iNvNXw%7C%7C?hl=en-US) — “5★ We purchased our Harmon Accentra stove back in 2008 from Home and Hearth. We have always been impressed with the look and reliability of …”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

NH doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one.

## Sources

- [Better Business Bureau](https://www.bbb.org/us/nh/hampton-falls/profile/wood-stoves/home-hearth-inc-0051-5007468): Listed on this source
- [Official Website](https://www.fallonshomeandhearth.com): 47 yrs in business · Self-reported profile and service details
- [Google](https://www.google.com/maps/search/?api=1&query=Fallon's%20Home%20%26%20Hearth&query_place_id=ChIJNw3vwy3m4okR8tFxKuF3NY0): 4.4★ from 136 ratings
- [Reddit](https://www.reddit.com/r/newhampshire/comments/1cdtqvw/wood_pellet_sale/): 0 community mentions discussing this business
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Fallon's%20Home%20%26%20Hearth&query_place_id=ChIJNw3vwy3m4okR8tFxKuF3NY0): Listed on this source
- [Local News](https://nehpba.org/membership-directory#!biz/id/5d41ec72afd691912baa5d45): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Back in May got an email from Fallons saying if we bought then we could get them at the 2023 price ($405/ton) before the price was going to go up.” — u/scajjr29 in r/PelletStoveTalk (2024-10-12) — https://www.reddit.com/r/PelletStoveTalk/comments/1g0ik9z/pellet_recommendations_southern_new_hampshire/lrjwud8/
- “We buy our pellets from either Fallons Home & Hearth in Hampton Falls (delivery was $75 IIRC)” — u/scajjr29 in r/PelletStoveTalk (2024-10-10) — https://www.reddit.com/r/PelletStoveTalk/comments/1g0ik9z/pellet_recommendations_southern_new_hampshire/lrbnzyx/
- “Fallons Home & Hearth in Hampton Falls, NH is having a sale thru May 4th.” — u/scajjr29 in r/newhampshire (2024-04-26) — https://www.reddit.com/r/newhampshire/comments/1cdtqvw/wood_pellet_sale/

## Recent reviews

- **5/5 · Google Reviews · JR Force · 2026-10-06**: The poeple from Fallon were great from my first visit to the store, the on site inspection to installation. There staff was friendly, professional and knowledgeable able the pellet stove is was interested in.
The install went great. I have no complaints.
I will use them again if they will travel to …
- **1/5 · Google Reviews · Phantom NewHampshire · 2026-10-04**: This isn't a food reviews I know. But had to write this. The Richie Cunningham looking salesman gave us every excuse why we couldn't do what we wanted to do for switching out our insert. Mind you we already had it visibly looked at by a professional and was just there to buy a different insert. But …
- **1/5 · Google Reviews · Andrew Maderios · 2026-10-02**: It’s absolutely worth the extra money… to buy your pellets somewhere else.

Customer service, especially service recovery when something goes wrong on the store’s side, is nonexistent here. Get your popcorn out for this one. Can’t make this stuff up.

The photo here is of my driveway, where the thre…
- **5/5 · Google Reviews · Helen Graham · 2026-09-29**: We couldn’t be happier with our new pellet stove and the installation! From start to finish, the entire experience was wonderful. The installation was done professionally, everything was explained clearly, and they left our home clean and neat. The stove looks beautiful and is already making our hom…
- **5/5 · Google Reviews · John OBrien · 2026-08-12**: I recently purchased a 1/3 cord of palletized firewood from Fallon's for my patio fire pit,  and I will be ordering more when it runs out. Getting firewood on pallet right next to my shed for easy stacking was way better than having it dumped on my driveway in a big pile. Also, the delivery driver w…
- **5/5 · Google Reviews · Lisa Williams · 2026-07-24**: Jared came to clean my pellet stove today and he was great!
- **5/5 · Google Reviews · Rhonda Coleman · 2026-07-03**: The company sells high-quality and sturdy pellet stoves.  We are very happy with ours!  We have been customers for approximately 30 years!  The staff are knowledgeable about their products and are happy to help in selecting the stove that fits our liking and needs.  Today, Jared cleaned our stove an…
- **1/5 · Google Reviews · Nathan Morgenstern · 2026-01-28**: Not able to get a response as a prospective customer. Reached out via email and their website to be ignored.
- **5/5 · Google Reviews · Mike Horn · 2026-01-14**: Appreciate the help getting me setup with my Mezzo 60!  I'm happy with the heat output and how it looks in my basement.
- **5/5 · Google Reviews · D Mart · 2025-12-03**: Upgraded to a larger pellet stove after 10 yrs. No issues with sales. Install team were outstanding. Professional, hardworking, and went above and beyond.

---

Data freshness: last scanned 2026-10-08T22:23:41.011Z.
Cite as: Fallon's Home & Hearth — Tavlee (https://tavlee.com/contractor/fallon-s-home-and-hearth-hampton-falls)
Source: https://tavlee.com/contractor/fallon-s-home-and-hearth-hampton-falls

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