# Falmouth Energy

**Trade:** HVAC / Heating & Cooling · **Address:** 21 N Main St, Falmouth, MA 02541 · **Phone:** (508) 548-3200 · **Website:** https://falmouthenergy.com/ · **Languages:** English

**Rating: 4.5/5** (high confidence) — from 40 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative.

## The honest read

Falmouth Energy is a heating-oil and HVAC company on Cape Cod with a genuinely long history — BBB records it as 107 years in business under its original name, Falmouth Coal Company, before rebranding to Falmouth Energy. It delivers heating oil, kerosene, and diesel, and installs and services oil burners, boilers, furnaces, heat pumps, and mini-splits, alongside water heaters and radiant heating.

What stands out across 40 reviews spanning 2020 to 2026 is customer tenure: people describe using the company for 12, 15, 17, 20, even 50-plus years, several as the second or third generation of their family to do so. This spring, one customer described an emergency no-heat call that Dan resolved knowledgeably and promptly; another had a WiFi thermostat installed on time and on budget. The office staff — Cheryl comes up by name again and again — gets singled out for being responsive and easy to reach, including a repair that a 2025 review said arrived within half an hour of a call placed the day after Christmas. In a 2021 review, a customer described a fast response to a leaking oil tank and a fair-priced replacement; in a 2024 review, another described a smooth 400-gallon oil tank installation.

Reviewers also point to responsiveness during real emergencies: in an early-2023 review, one customer described the crew getting into a home on Christmas Eve, with a neighbor's help, to fix a furnace that had failed while the family was traveling; in a 2022 review, another said what stood out was that a real person, not a machine, answers the phone.

BuildZoom lists an active Massachusetts home improvement contractor license for the company, though that's the directory's own claim rather than an independent registry verification. Falmouth Energy also holds an A+ rating with the Better Business Bureau (not accredited). For anyone on Cape Cod who wants an oil, heating, or heat pump provider likely to still be around in a decade, the reviews here describe about as much staying power and consistency as a home-services business gets.

**Strengths:**
- Decades of loyalty — many customers cite 15+ years, some multi-generation
- Responsive office — Cheryl and staff praised for fast, friendly service
- Emergency reliability — holiday and after-hours repairs handled quickly
- Modern and traditional — services both oil heat and newer heat pump systems

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- BBB records the company as 107 years in business, originally as Falmouth Coal Company _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/fuel-oil/falmouth-coal-company-0021-116042) — “BBB profile for Falmouth Coal Company, alternate name Falmouth Energy, a Falmouth heating-oil company providing fuel delivery, HVAC, plumbin…”
- Reviewers describe using the company for 12 to 50-plus years, some across multiple family generations _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN0bjc3cEZ3EAE!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgICtn77pFw%7C%7C?hl=en) — “5★ I have been a customer for over 12 years as was my mother before me. I have never had any thing but good listening and assistance from Fa…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMxaTZxMk1REAE!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgIC1i6q2MQ%7C%7C?hl=en) — “5★ Have been doing business with Falmouth Energy for about 50 years and  have always had an immediate response to my need for service or que…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtdkxhbHdnRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgICmvLalwgE%7C%7C?hl=en) — “5★ We have been year round residents for 30+ years.  Many years ago we tried to buy a maintenance contract from the oil company we were with…”
- Named office staff, especially Cheryl, praised repeatedly for responsiveness _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmcWZLZ2pRRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgIDfqfKgjQE%7C%7C?hl=en) — “5★ Cheryl and the team at Falmouth energy got me fixed up super fast what a great company to work with”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKS2JFRjFUVXBTUTBwNVdHSlRiMEU0VUZGa1FWRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CAIQACodChtycF9oOlJKbEF1TUpSQ0p5WGJTb0E4UFFkQVE%7C%7C?hl=en) — “5★ I’ve been using Falmouth Energy for a few years and they have been excellent. Everyone there has  been a pleasure to deal with and today …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNocTgzYnFRRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgIChq83bqQE%7C%7C?hl=en) — “5★ I can't say enough wonderful things about Falmouth Energy. Reliable, responsive, great price, helpful with every experience.  I have used…”
- Fast emergency response, including after-hours and holiday repairs _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKS2JFRjFUVXBTUTBwNVdHSlRiMEU0VUZGa1FWRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CAIQACodChtycF9oOlJKbEF1TUpSQ0p5WGJTb0E4UFFkQVE%7C%7C?hl=en) — “5★ I’ve been using Falmouth Energy for a few years and they have been excellent. Everyone there has  been a pleasure to deal with and today …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCOVp2a3VnRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgICB9ZvkugE%7C%7C?hl=en) — “5★ Through the years Falmouth Energy has been wonderfully responsive but never more so than when our furnace stopped working, on Christmas E…”
- Installs and services heat pumps and mini-splits alongside traditional oil heat _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/falmouth-coal-co-inc) — “5★ Falmouth Energy has been our oil company for 20 years. They have kept our heating system working efficiently with minimal service. When w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aRFJWOVNOWGhYVW01cFptWkVhMnRXTkRCS1ZHYxAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CAIQACodChtycF9oOmZDRV9SNXhXUm5pZmZEa2tWNDBKVGc%7C%7C?hl=en) — “5★ We highly recommend Falmouth Energy.  They are excellent at installing and servicing  heat pumps.   Whenever we have a question or need s…”
- Google rating of 4.8 stars from 85 ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Falmouth%20Energy&query_place_id=ChIJTcIs-H3X5IkR-hQ1oJlCBXA) — “Google: 4.8★ from 85 ratings”
- BuildZoom lists an active Massachusetts home improvement contractor license (directory claim, not independently verified) _(confidence: medium)_
  - [BuildZoom](https://www.buildzoom.com/contractor/falmouth-coal-co-inc) — “Licence listed on BuildZoom: License #168361 (Massachusetts Home Improvement Contractor; BuildZoom says active as of August 2026)”
- Heating oil, kerosene, and diesel delivery _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/fuel-oil/falmouth-coal-company-0021-116042) — “Services offered (Better Business Bureau): Heating Oil, Diesel Fuel, Kerosene, Oil Burners, Boilers, Furnaces, Water Heaters, Radiant Heatin…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1bk9HSkVNME5rYURsak1IQnVRelo0TVdsb1NWRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CAIQACodChtycF9oOk5nOGJEM0NkaDljMHBuQzZ4MWloSVE%7C%7C?hl=en) — “5★ Great customer service and very reliable oil deliveries!!”
- Oil burner, boiler, and furnace installation and repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtMUxTQm5nRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgIC-1LSBngE%7C%7C?hl=en) — “5★ I had my annual oil burner service performed by Falmouth Energy. Dan and Kevin arrived at my home on time and started the service. They w…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtNE9xXy1nRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgIC-4Oq_-gE%7C%7C?hl=en) — “5★ We recently used Falmouth Energy to put in a new oil burner. We worked with Billy and Kevin Earl as well as Danny. They were so helpful t…”
- Oil tank installation and replacement _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ5cF9LVXVRRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgID9p_KUuQE%7C%7C?hl=en) — “5★ A Five Star oil company serving Cape Cod. I had a 400 gallon oil tank installed at my home. The installation went smoothly and I was impr…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtc3FLR2VBEAE!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgICmsqKGeA%7C%7C?hl=en) — “5★ Very fast response to a leaking oil tank and a great job replacing it at a fair price.”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Falmouth%20Energy&query_place_id=ChIJTcIs-H3X5IkR-hQ1oJlCBXA) — “Google: 4.8★ from 85 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21aRFJWOVNOWGhYVW01cFptWkVhMnRXTkRCS1ZHYxAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CAIQACodChtycF9oOmZDRV9SNXhXUm5pZmZEa2tWNDBKVGc%7C%7C?hl=en) — “5★ We highly recommend Falmouth Energy.  They are excellent at installing and servicing  heat pumps.   Whenever we have a question or need s…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtMUxTQm5nRRAB!2m1!1s0x0:0x70054299a03514fa!3m1!1s2@1:CIHM0ogKEICAgIC-1LSBngE%7C%7C?hl=en) — “5★ I had my annual oil burner service performed by Falmouth Energy. Dan and Kevin arrived at my home on time and started the service. They w…”
- Also offers Solar Installation _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/fuel-oil/falmouth-coal-company-0021-116042) — “Services offered (Better Business Bureau): Heating Oil, Diesel Fuel, Kerosene, Oil Burners, Boilers, Furnaces, Water Heaters, Radiant Heatin…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Falmouth%20Energy&query_place_id=ChIJTcIs-H3X5IkR-hQ1oJlCBXA): 4.8★ from 85 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Falmouth%20Energy&query_place_id=ChIJTcIs-H3X5IkR-hQ1oJlCBXA): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/falmouth/profile/fuel-oil/falmouth-coal-company-0021-116042): Listed on this source
- [Official Website](https://falmouthenergy.com): Self-reported profile and service details
- [BuildZoom](https://www.buildzoom.com/contractor/falmouth-coal-co-inc): 5.0★ from 2 ratings

## Recent reviews

- **5/5 · Google Reviews · Mayte Leiva · 2026-03-28**: Dan came to help us after an emergency call because we did not have heating, he demonstrate to be knowledgeable, respectful, care for customers and fixed the issue timely. We will definitely continue calling for annual maintenance, and other services
- **5/5 · Google Reviews · Bob Ackland · 2026-03-17**: Had Danny and Cody of Falmouth Energy install a Honeywell WiFi thermostat system  at our home. Couldn’t say enough good thinks about the product and the work done. On time, on budget, and professionally done.
- **5/5 · Google Reviews · Steven Scarlata · 2026-01-31**: Great customer service and very reliable oil deliveries!!
- **5/5 · Google Reviews · Neil Lazzaro · 2025-12-26**: I’ve been using Falmouth Energy for a few years and they have been excellent. Everyone there has  been a pleasure to deal with and today got me out of a jam by showing up the day after Christmas within a half hour and repairing my system
- **5/5 · Google Reviews · Jane Leamy · 2025-11-22**: I highly recommend this company!!! Colby was amazingly efficient and knowledgeable! 5 ⭐️⭐️⭐️⭐️⭐️
- **5/5 · Google Reviews · Stephen Capuccio · 2025-07-11**: We highly recommend Falmouth Energy.  They are excellent at installing and servicing  heat pumps.   Whenever we have a question or need service we can count on Cheryl to ensure that we receive timely responses to our requests.   Chris, Dan and Scott have ensured that our heat pumps are serviced and …
- **5/5 · Google Reviews · paul Mccarthy · 2025-05-02**: Our Family has used Falmouth Energy beginning in the mid Fifties and they continue  to offer superior serve and commitment. I highly recommend there services!
- **5/5 · Google Reviews · Kevin Morton · 2025-03-20**: Falmouth Energy is a great company. Very responsive friendly help. Reliable deliveries. Long time established company with a loyal following.
- **5/5 · Google Reviews · Andy Dolan · 2025-03-03**: A very friendly, fair, reliable local business we've been very happy and lucky to be served by for 17 years.
- **5/5 · Google Reviews · Rich Augusta · 2025-01-07**: Cheryl and the team at Falmouth energy got me fixed up super fast what a great company to work with

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Data freshness: last scanned 2026-08-27T14:24:01.071Z.
Cite as: Falmouth Energy — Tavlee (https://tavlee.com/contractor/falmouth-energy-falmouth)
Source: https://tavlee.com/contractor/falmouth-energy-falmouth