--- title: "Family Fence Reviews" description: "Family Fence LLC is a fence installer with a 4.8-star average from 42 ratings on HomeAdvisor. The company describes itself there as dedicated to the craft " doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Family Fence Reviews **Trade:** Fencing · **Languages:** English, Spanish **Rating: 3.2/5** (medium confidence) — from 28 reviews across 3 sources. 93% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Family Fence LLC is a fence installer with a 4.8-star average from 42 ratings on HomeAdvisor. The company describes itself there as dedicated to the craft for over 15 years. A 2022 BuildZoom customer named the owner as Thomas Cook. A 2023 customer said they hired Thom on short notice for a roughly 50-foot chain link fence on a retaining wall, and that he did the work a week before the time he originally quoted, at a price under that customer's expectations. A 2024 customer said the vinyl and black chain link fencing they got blend together. A 2023 customer said the whole fence was done in 3 days of work, and that Thom filled in larger gaps with that customer's small dog breed in mind. A 2022 customer said Tom custom made two gates, removed a chain link fence and posts, and cut back some bushes. A 2022 customer said the owner's bid was over $3,000 lower than the next higher bid. A 2024 customer said Tom and his fiancee installed the fence in the first week of August, not him and a work crew. A 2025 customer said they gave a deposit for a fence in November 2024, were told weather pushed the job to spring, and asked for the deposit back after many months of excuses; that customer said he called on August 13th to say he would mail it, and it had not been received. **Strengths:** - Early start date — a 2023 customer said work came a week before the quote - A low bid — a 2022 customer said it was over $3,000 below the next - Two custom gates — a 2022 customer said Tom custom made them **Concerns:** - An unreturned deposit — a 2025 customer said it had not been received ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.8 stars from 42 ratings on HomeAdvisor _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “HomeAdvisor: 4.8★ from 42 ratings” - Describes itself on HomeAdvisor as dedicated to the craft for over 15 years _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “About (HomeAdvisor, self-described): Family Fence LLC has been dedicated to this craft for over 15 years. We pride the company on reliabilit…” - A 2022 customer named the owner as Thomas Cook _(confidence: medium)_ - [BuildZoom](https://www.buildzoom.com/contractor/family-fence-llc-ri) — “5★ This company provides excellent service at a reasonable cost. The fence was built to my specifications. The owner, Thomas Cook, couldn't …” - A 2023 customer said Thom installed a roughly 50-foot chain link fence on a retaining wall a week before the originally quoted time _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “5★ I hired Thom on short notice to install a ~50' chain link fence on a retaining wall on my property. He was quick to respond and easy …” - A 2024 customer described a vinyl and black chain link fence install _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “5★ Tom and his crew did an amazing job installing our fence! We got vinyl and black chain link fencing and they blend together flawlessly. T…” - A 2023 customer said the whole fence was done in 3 days of work _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “5★ I could not recommend Family Fencing LLC more! They were amazing start to finish. Thom is punctual, educated, and all over a great busine…” - A 2022 customer said Tom custom made two gates and removed a chain link fence and posts _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “4★ Tom was great to work with. What he stated is exactly what he provided. We did ask for a few supplemental items he provided quickly and p…” - A 2022 customer said the owner's bid was over $3,000 lower than the next higher bid _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “5★ Owner Tom cook is a kind and caring man. His bid for the job was over $3,000 lower than the next higher bid. He continually asked if we h…” - A 2025 customer said a fence deposit paid in November 2024 had not been returned _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “1★ I do not recommend hiring this company. I gave a deposit to install a fence in November 2024 and due to weather I was told it couldn'…” - Specializes in Fencing _(confidence: high)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “5★ Tom and his crew did an amazing job installing our fence! We got vinyl and black chain link fencing and they blend together flawlessly. T…” - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html) — “5★ I hired Thom on short notice to install a ~50' chain link fence on a retaining wall on my property. He was quick to respond and easy …” - [BuildZoom](https://www.buildzoom.com/contractor/family-fence-llc-ri) — “5★ Tom just installed a chain link fence to accommodate our new puppy. He was on time, explained every step of the process, and delivered ex…” - [BuildZoom](https://www.buildzoom.com/contractor/family-fence-llc-ri) — “5★ I had Tom install a PVC fence for me last year after seeing his work on another job in the neighborhood. He provided a timely, reasonable…” ## License No license record has been checked yet for this contractor. ## Sources - [Angi](https://www.angi.com/companylist/us/ri/woonsocket/family-fence-llc-reviews-1.htm): Listed on this source - [HomeAdvisor](https://www.homeadvisor.com/rated.FamilyFenceLlc.124230307.html): 4.8★ from 42 ratings - [BuildZoom](https://www.buildzoom.com/contractor/family-fence-llc-ri): 5.0★ from 3 ratings ## Recent reviews - **1/5 · HomeAdvisor · Tammy Q. · 2025-09-15**: I do not recommend hiring this company. I gave a deposit to install a fence in November 2024 and due to weather I was told it couldn't be done until the spring. I patiently waited and after many months of excuses I asked for my deposit back. On August 13th he finally called to say he would mail … - **3/5 · HomeAdvisor · Mary G. · 2024-10-16**: Hottest period of summer, Tom and his fiancee came and installed the fence the first week of August, not him and a work crew. Seemed to go well. - **5/5 · HomeAdvisor · Amanda T. · 2024-06-19**: Tom and his crew did an amazing job installing our fence! We got vinyl and black chain link fencing and they blend together flawlessly. The amount of time and effort they put into making sure the fence is installed correctly and securely is unmatched! Tom and his crew were extremely friendly and kno… - **5/5 · HomeAdvisor · Michael D. · 2023-12-05**: Tom did I great job very neat. - **5/5 · HomeAdvisor · Miriam K. · 2023-11-23**: Fine job. Professional. - **5/5 · HomeAdvisor · Jane Z. · 2023-11-21**: Thom is knowledgeable about the fencing process from quote to completion, is professional yet personable, knows exactly what's going on at all times and is a great communicator. He uses top quality product, he and his crew's work is impeccable and they stand by their installed work. They kept the ya… - **4.5/5 · HomeAdvisor · Charles B. · 2023-11-16**: Great - **5/5 · HomeAdvisor · Brian P. · 2023-09-19**: Great work. - **5/5 · HomeAdvisor · John F. · 2023-08-30**: Tom and his team did a great job installing our fence. His team was very professional an easy to deal with. The work was done quickly and neatly. It looks like they were never there. Tom makes the entire process very easy from beginning to end. I would definitely recommend Tom and Family Fence and w… - **5/5 · HomeAdvisor · Michael C. · 2023-08-24**: Thom is a stand up, hard working, friendly, easy to work with person. The process from start to finish was so easy. We didnâ t have a huge project, and I was turned down by others. Thom came out, we agreed on a price and the work was done shortly there after. Highly recommend him and his company!!! --- Data freshness: last scanned 2026-10-06T00:39:33.372Z. Cite as: Family Fence Reviews — Tavlee (https://tavlee.com/contractor/family-fence-reviews) Source: https://tavlee.com/contractor/family-fence-reviews ## Sitemap [Full site index](https://tavlee.com/sitemap.md)