# Family Kitchens

**Trade:** Kitchen Remodel · **Address:** 487 Humphrey St, Swampscott, MA 01907, USA · **Phone:** (978) 745-7700 · **Website:** http://www.familykitchens.com/ · **Languages:** English

**Rating: 2.8/5** (low confidence) — from 1 reviews across 6 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.

## The honest read

Family Kitchens is a family-owned kitchen, bath and custom cabinetry showroom in Swampscott that says it's been open since 1968 — more than 50 years under the same roof. Its showroom carries the Wood-Mode cabinetry line, and its own site cites a Houzz Best of Service award.

The written record here is very thin: a single Google review on file, posted in 2024, giving one star and calling the experience "terrible" with a recommendation to skip the business — no further specifics about what went wrong. Google's overall page shows a 3.7-star average across just three ratings.

Given how little third-party detail exists, it's worth asking directly about a specific kitchen or bath project — who designs it, who installs it, and what the current showroom experience looks like — before relying on the company's decades in business alone.

**Strengths:**
- Long track record — family-owned since 1968
- Houzz recognition — self-reported Best of Service award

**Concerns:**
- Single negative review — one customer called the experience terrible

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Google rating of 3.7 stars from 3 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=4459407677977271762&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 3.7★ from 3 ratings”
- Family-owned kitchen, bath and custom cabinetry design showroom in Swampscott _(confidence: medium)_
  - [Official Website](http://www.familykitchens.com) — “A family-owned kitchen, bath, and custom cabinetry design showroom based in Swampscott, MA.”
- Self-reported established in 1968, over 50 years in business _(confidence: medium)_
  - [Official Website](http://www.familykitchens.com) — “Company history (self-reported): Established in 1968; the site says it is celebrating over 50 years in business.”
- Self-reported Houzz Best of Service award _(confidence: medium)_
  - [Official Website](http://www.familykitchens.com) — “Stated certification/affiliation: Houzz Best of Service award”
- Showroom affiliated with the Wood-Mode cabinetry line _(confidence: medium)_
  - [Official Website](http://www.familykitchens.com) — “Stated certification/affiliation: Wood-Mode (manufacturer/cabinetry line)”
- In a 2024 review, a customer rated the business 1 star and called the experience terrible, with no further detail given _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROdXJUNlRnEAE!2m1!1s0x0:0x3de2ffa7fa7c1dd2!3m1!1s2@1:CIHM0ogKEICAgIDNurT6Tg%7C%7C?hl=en) — “1★ Terrible i would recomend to skip this one”
- Custom cabinetry design _(confidence: medium)_
  - [Official Website](http://www.familykitchens.com) — “A family-owned kitchen, bath, and custom cabinetry design showroom based in Swampscott, MA.”
  - [Official Website](http://www.familykitchens.com) — “Stated certification/affiliation: Wood-Mode (manufacturer/cabinetry line)”
- Also offers Kitchen Remodel _(confidence: medium)_
  - [Official Website](http://www.familykitchens.com) — “A family-owned kitchen, bath, and custom cabinetry design showroom based in Swampscott, MA.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Family%20Kitchens&query_place_id=ChIJ0dzrQGkT44kR0h18-qf_4j0): 3.7★ from 3 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Family%20Kitchens&query_place_id=ChIJ0dzrQGkT44kR0h18-qf_4j0): Listed on this source
- [Yelp](https://www.yelp.com/biz/family-kitchens-swampscott): Listed on this source
- [Official Website](http://www.familykitchens.com): Self-reported profile and service details
- [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/family-kitchens-pfvwus-pf~1635827315): Listed on this source
- [Exa](https://reviews.birdeye.com/family-kitchens-166825494147441): 4 web mentions across the open web (each linked to its source)

## Recent reviews

- **1/5 · Google Reviews · Sachin Poudel · 2024-01-21**: Terrible i would recomend to skip this one

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Data freshness: last scanned 2026-07-03T05:46:50.403Z.
Cite as: Family Kitchens — Tavlee (https://tavlee.com/contractor/family-kitchens-swampscott)
Source: https://tavlee.com/contractor/family-kitchens-swampscott