--- title: "Family Window Cleaning and Property Maintenance LLC" description: "Windows in a house more than 220 years old were the challenge one Family Window Cleaning customer described in June 2025. Some were painted shut. The custo" doc_version: "2026-10-02" last_updated: "2026-10-02" --- # Family Window Cleaning and Property Maintenance LLC **Trade:** Specialty Services · **Phone:** (413) 584-1273 · **Website:** http://www.familywindowcleaning.com/ · **Languages:** English **Rating: 3.7/5** (low confidence) — from 5 reviews across 4 sources. 80% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Windows in a house more than 220 years old were the challenge one Family Window Cleaning customer described in June 2025. Some were painted shut. The customer said a three-person team including John were available the day they called, handled the tricky windows efficiently and did a job they recommended. A returning customer writing in June 2026 also praised the company's exterior window cleaning that year and the previous year. Family Window Cleaning and Property Maintenance advertises window and gutter cleaning, siding and roof cleaning, deck and patio restoration, house and office cleaning, and organic mosquito treatments. The company describes itself as insured and says it has been in business for 63 years. Its stated service area includes Amherst, Hadley, Northampton, the surrounding towns and Greenfield and Deerfield. Google lists 4.8 stars from 26 ratings. A November 2025 customer described gutters badly clogged with ivy and three dead rodents. They credited John with calling ahead to update the arrival time, reviewing the estimate and working efficiently with his crew. In April 2019, another customer thanked John for thoroughly cleaning their windows and praised his communication and modest prices. A June 2022 customer reported a much less favorable experience. They said they described individually paned windows with six panes per sash and received a $350 phone quote for 25 windows. The address was wrong when they called to confirm the day before. On arrival, they changed the work: removing 10 upstairs windows because of their own reorganization project and adding 15 easier sunroom windows, a net increase of five. The quoted price rose to $600-plus. Paint-drip removal added $30 at a stated $5 per drip, and the final cost after tax was close to $700. The customer said the windows were washed on a cloudy day and they were asked to check the work afterward. On the first sunny day, they found many windows streaked or still dirty. They described the experience as feeling like a bait and switch. **Strengths:** - Old window cleaning — June 2025 customer praised John’s three-person team handling painted-shut windows - Repeat exterior cleaning — June 2026 customer praised exterior window cleanings that year and last - Gutter cleaning communication — November 2025 customer praised John’s arrival update and estimate review **Concerns:** - Quote and charges — June 2022 customer reported $350 quote and near-$700 taxed total - Streaked window complaint — June 2022 customer reported streaks and dirt on first sunny day ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A June 2025 customer described a three-person team including John handling very old windows in a house more than 220 years old, including some painted shut. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I have a very old house (220+ years) with very old windows. I was lucky to find John and his crew were available the very day that I call…” - A June 2025 customer said John and his crew were available the day they called and worked efficiently on tricky old windows. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I have a very old house (220+ years) with very old windows. I was lucky to find John and his crew were available the very day that I call…” - A June 2026 returning customer praised exterior window cleaning that year and the previous year. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “4★ We recently had this company again clean our exterior windows. Their team this year and last did a fantastic job and I have nothing but p…” - A November 2025 customer described John and his crew cleaning gutters clogged with ivy and three dead rodents. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ John and his crew did a really excellent job with (I learned) badly clogged gutters with ivy and 3 dead rodents! He called ahead to upda…” - A November 2025 customer praised John for calling ahead with an arrival update, reviewing the estimate and working efficiently with his crew. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ John and his crew did a really excellent job with (I learned) badly clogged gutters with ivy and 3 dead rodents! He called ahead to upda…” - An April 2019 customer praised John’s thorough window cleaning, clear communication and modest prices. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ Our windows look great! Big thanks to John for a job well done. He's super-conscientious and went the extra mile to make sure our windows…” - A June 2022 customer said a $350 phone quote for 25 individually paned windows rose to $600-plus after they removed 10 upstairs windows and added 15 easier sunroom windows, a net increase of five. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “2★ I call Family Windown cleaning, & asked if they could come to my house to give me a quote to clean my windows. The man on the phone sai…” - The June 2022 customer reported a wrong address at the day-before confirmation, $30 in paint-drip removal charges at $5 per drip and a final cost close to $700 after tax. _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “2★ I call Family Windown cleaning, & asked if they could come to my house to give me a quote to clean my windows. The man on the phone sai…” - The June 2022 customer said windows washed on a cloudy day looked streaked or still dirty on the first sunny day and described feeling that it was a bait and switch. _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “2★ I call Family Windown cleaning, & asked if they could come to my house to give me a quote to clean my windows. The man on the phone sai…” - The company advertises window and gutter cleaning, siding and roof cleaning, deck and patio restoration, house and office cleaning, and organic mosquito treatments. _(confidence: medium)_ - [Official Website](http://www.familywindowcleaning.com) — “About (self-reported, verbatim): SERVICES WINDOW CLEANING GUTTER CLEANING EXTERIOR SIDING AND ROOF CLEANING DECK AND PATIO RESTORATION HOUSE…” - The company describes itself as insured and says it has been in business for 63 years. _(confidence: medium)_ - [Official Website](http://www.familywindowcleaning.com) — “Stated offer (self-reported): insured” - [Official Website](http://www.familywindowcleaning.com) — “Self-reported 63 years in business” - The company advertises service in Amherst, Hadley, Northampton, Southampton, Easthampton, Holyoke, Belchertown, Chicopee, Ludlow, West Springfield, Pelham, South Hadley, Granby, Greenfield and Deerfield. _(confidence: medium)_ - [Official Website](http://www.familywindowcleaning.com) — “Stated service area (self-reported): Amherst, Hadley, Northampton, Southampton, Easthampton, Holyoke, Belchertown, Chicopee, Ludlow, West Sp…” - Google lists 4.8 stars from 26 ratings. _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Family%20Window%20Cleaning%20and%20Property%20Maintenance%20LLC&query_place_id=ChIJO9lxpLTR5okRLm1jciz-8pA) — “Google: 4.8★ from 26 ratings” - Specializes in Specialty Services _(confidence: high)_ - [Official Website](http://www.familywindowcleaning.com) — “About (self-reported, verbatim): SERVICES WINDOW CLEANING GUTTER CLEANING EXTERIOR SIDING AND ROOF CLEANING DECK AND PATIO RESTORATION HOUSE…” - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “4★ We recently had this company again clean our exterior windows. Their team this year and last did a fantastic job and I have nothing but p…” - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ John and his crew did a really excellent job with (I learned) badly clogged gutters with ivy and 3 dead rodents! He called ahead to upda…” - [Google Reviews](https://maps.google.com/?cid=10444689952676736302&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I have a very old house (220+ years) with very old windows. I was lucky to find John and his crew were available the very day that I call…” - Also offers House Cleaning _(confidence: medium)_ - [Official Website](http://www.familywindowcleaning.com) — “About (self-reported, verbatim): SERVICES WINDOW CLEANING GUTTER CLEANING EXTERIOR SIDING AND ROOF CLEANING DECK AND PATIO RESTORATION HOUSE…” - Also offers Pest Control _(confidence: medium)_ - [Official Website](http://www.familywindowcleaning.com) — “About (self-reported, verbatim): SERVICES WINDOW CLEANING GUTTER CLEANING EXTERIOR SIDING AND ROOF CLEANING DECK AND PATIO RESTORATION HOUSE…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://madpl.mylicense.com/Verification/ ## Sources - [Local News](https://go.thryv.com/site/5ida8igo5e87gwx4/online-scheduling): Listed on this source - [Official Website](http://www.familywindowcleaning.com): 63 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Family%20Window%20Cleaning%20and%20Property%20Maintenance%20LLC&query_place_id=ChIJO9lxpLTR5okRLm1jciz-8pA): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Family%20Window%20Cleaning%20and%20Property%20Maintenance%20LLC&query_place_id=ChIJO9lxpLTR5okRLm1jciz-8pA): 4.8★ from 26 ratings ## Recent reviews - **4/5 · Google Reviews · Bill Hauswirth · 2026-06-26**: We recently had this company again clean our exterior windows. Their team this year and last did a fantastic job and I have nothing but praise for their work. - **5/5 · Google Reviews · Norma Akamatsu · 2025-11-14**: John and his crew did a really excellent job with (I learned) badly clogged gutters with ivy and 3 dead rodents! He called ahead to update arrival time, reviewed estimate with me, worked efficiently and was generally very organized and very pleasant. Applause! - **5/5 · Google Reviews · Christopher Miller · 2025-06-10**: I have a very old house (220+ years) with very old windows. I was lucky to find John and his crew were available the very day that I called. The three of them were extremely efficient and professional, dealing with some very tricky windows, some of them painted shut and needing to be persuaded to op… - **2/5 · Google Reviews · Laurie Hines · 2022-06-29**: I call Family Windown cleaning, & asked if they could come to my house to give me a quote to clean my windows. The man on the phone said he could do it over the phone. He asked me a series of questions about they type of windows, how many, etc. I gave him ALL of the information he asked for, & sp… - **5/5 · Google Reviews · Rosalind Reid · 2019-04-27**: Our windows look great! Big thanks to John for a job well done. He's super-conscientious and went the extra mile to make sure our windows were thoroughly cleaned. We appreciated his clear communication, modest prices, thoughtfulness, and excellent results. --- Data freshness: last scanned 2026-10-01T00:04:59.425Z. Cite as: Family Window Cleaning and Property Maintenance LLC — Tavlee (https://tavlee.com/contractor/family-window-cleaning-and-property-maintenance-llc) Source: https://tavlee.com/contractor/family-window-cleaning-and-property-maintenance-llc ## Sitemap [Full site index](https://tavlee.com/sitemap.md)