--- title: "FERRARI'S APPLIANCE" description: "A recent customer called about a dryer around 8 on a Saturday morning, and by 11am it had been evaluated, the part obtained and the dryer repaired. That is" doc_version: "2026-10-16" last_updated: "2026-10-16" --- # FERRARI'S APPLIANCE **Trade:** Appliance Repair · **Address:** Naugatuck, CT 06770 · **Phone:** (203) 723-7230 · **Website:** https://www.ferrarisappliance.com · **Languages:** English **Rating: 3.9/5** (high confidence) — from 87 reviews across 6 sources. 95% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 0 negative. ## The honest read A recent customer called about a dryer around 8 on a Saturday morning, and by 11am it had been evaluated, the part obtained and the dryer repaired. That is the repair side of Ferrari's Appliance, a Naugatuck appliance store that also sells, delivers and installs machines. The company says it has been in business for 32 years, and its BBB grade is A+. Daeshan diagnosed a dryer problem for a recent customer and had it repaired and working in less than an hour. A recent customer with a less than 3-year-old oven said technician Billy diagnosed a defective part, then came back and installed the replacement part once it arrived from the manufacturer. A 2025 customer said their old oven's element went right before Thanksgiving and Ferrari's was able to locate the part; that customer said the repair tech, Dave, vacuumed before he left. A 2025 customer said service man Bill Herens came after hours twice to help with a dryer. A 2025 customer said Josh and a colleague got a large old fridge out through a tight doorway and then installed a new, smaller fridge. A 2025 customer said a fridge delivery left them with no fridge for 5 days. That 2025 customer said the old fridge was taken down the stairs the next day, putting a hole in the wall and scraping the stairs, hallway and freshly painted front door. A 2024 customer said they spent over 300 dollars in repair fees on a Samsung top-loader washer and the problem was still not fixed. A 2024 customer said they paid a $122.30 service price for a look at a microwave. A 2023 customer said a technician did not show for a repair, the wrong parts were replaced, and a dishwasher then leaked, damaging sheetrock and a light fixture in the basement. **Strengths:** - Same-morning dryer repair — a recent customer's dryer was repaired by 11am - Quick dryer diagnosis — a recent customer's dryer worked again in under an hour - After-hours dryer help — a 2025 customer said Bill Herens came twice after hours - Tight-doorway fridge swap — a 2025 customer said the old fridge came out safely **Concerns:** - Delivery damage — a 2025 customer reported a hole in the wall - Unfixed washer — a 2024 customer paid over 300 dollars in repair fees - Missed repair visit — a 2023 customer said the technician did not show ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - A recent customer's dryer was evaluated, the part obtained and repaired by 11am after a Saturday-morning call _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGWFlXbGFaVkJCT0dWb1gwNDNiWEJFYTBwbmFYYxAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOjFXYWlaZVBBOGVoX043bXBEa0pnaXc%7C%7C?hl=en-US) — “5★ Called Saturday morning about 8ish and they understood urgency of the situation and by 11am the dryer was evaluated, part obtained and re…” - A recent customer said Daeshan diagnosed a dryer problem and had it repaired and working in less than an hour _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tvNGVrbGthM1o2T1VoWGRWQmxaVlI2YldwdGJWRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOko4eklka3Z6OUhXdVBlZVR6bWptbVE%7C%7C?hl=en-US) — “5★ Daeshan diagnosed the problem with my dryer and had it repaired and working in less than an hour. Very professional and knowledgeable. My…” - A recent customer said technician Billy diagnosed a defective oven part and came back to install the replacement _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4MmRqVnhWMGd6WlhoNmIxVnFURTVaTTBORlFVRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOk82djVxV0gzZXh6b1VqTE5ZM0NFQUE%7C%7C?hl=en-US) — “5★ Ferrari's was very responsive and helpful. I had an issue that their technician Billy diagnosed. Unfortunately, my less than 3 year old…” - A 2025 customer said Bill Herens came after hours twice to help with a dryer _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJdGE3UF9RRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CIHM0ogKEICAgMDIta7P_QE%7C%7C?hl=en-US) — “5★ Just wanted to come up here and say I highly recommend Ferraris appliance in Naugatuck , twice now I have had issues with my dryer ( I di…” - A 2025 customer said Josh and a colleague removed a large fridge through a tight doorway and installed a new one _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21KTGFrZzFSblZzZDNoc1VrUmFhSE5mVW5BM2JFRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOmJLakg1RnVsd3hsUkRaaHNfUnA3bEE%7C%7C?hl=en-US) — “5★ I had a fridge scheduled to be replaced today and had the pleasure of working with Josh and his colleague. The old fridge was quite large…” - A 2025 customer said a fridge removal put a hole in the wall and scraped the stairs, hallway and front door _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURBdlphaWpnRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CIHM0ogKEICAgMDAvZaijgE%7C%7C?hl=en-US) — “3★ Shopped local thinking I would help a smaller business and get better customer service. I brought pictures of my condo setup and explain…” - A 2024 customer spent over 300 dollars in repair fees on a washer whose problem was not fixed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNOODhtdWlnRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CIHM0ogKEICAgICN88muigE%7C%7C?hl=en-US) — “1★ Spent over 300 dollars on repair fees on a Samsung top loader washer and the problem still is not fixed. Told us they couldn’t find or re…” - A 2024 customer paid a $122.30 service price for a look at a microwave _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM5c2JPYUVREAE!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CIHM0ogKEICAgIC9sbOaEQ%7C%7C?hl=en-US) — “1★ Very bad service, the service price was $122.30 that’s just look at the microwave, then I was encouraged to buy a microwave from the stor…” - A 2023 customer said a technician did not show, wrong parts were replaced and a dishwasher leaked into the basement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaOUszbEFnEAE!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CIHM0ogKEICAgIDZ9K3lAg%7C%7C?hl=en-US) — “1★ I'm usually not the type to leave bad reviews. However, I have received the absolute worst customer service. They were not upfront about …” - The company says it has been in business for 32 years _(confidence: medium)_ - [Official Website](https://www.ferrarisappliance.com) — “Self-reported 32 years in business” - BBB grade of A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/naugatuck/profile/small-appliance-dealers/ferraris-appliance-naugatuck-0111-5001108) — “Better Business Bureau grade: A+” - 4.8 stars from 267 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Ferrari's%20Appliance&query_place_id=ChIJh9f8mV7C54kRu6u4XQvuIWs) — “Google: 4.8★ from 267 ratings” - Specializes in Appliance Repair _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tvNGVrbGthM1o2T1VoWGRWQmxaVlI2YldwdGJWRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOko4eklka3Z6OUhXdVBlZVR6bWptbVE%7C%7C?hl=en-US) — “5★ Daeshan diagnosed the problem with my dryer and had it repaired and working in less than an hour. Very professional and knowledgeable. My…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s4MmRqVnhWMGd6WlhoNmIxVnFURTVaTTBORlFVRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOk82djVxV0gzZXh6b1VqTE5ZM0NFQUE%7C%7C?hl=en-US) — “5★ Ferrari's was very responsive and helpful. I had an issue that their technician Billy diagnosed. Unfortunately, my less than 3 year old…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pGWFlXbGFaVkJCT0dWb1gwNDNiWEJFYTBwbmFYYxAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CAIQACodChtycF9oOjFXYWlaZVBBOGVoX043bXBEa0pnaXc%7C%7C?hl=en-US) — “5★ Called Saturday morning about 8ish and they understood urgency of the situation and by 11am the dryer was evaluated, part obtained and re…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJdGE3UF9RRRAB!2m1!1s0x0:0x6b21ee0b5db8abbb!3m1!1s2@1:CIHM0ogKEICAgMDIta7P_QE%7C%7C?hl=en-US) — “5★ Just wanted to come up here and say I highly recommend Ferraris appliance in Naugatuck , twice now I have had issues with my dryer ( I di…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Yelp](https://www.yelp.com/biz/ferraris-appliance-naugatuck): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=FERRARI'S%20APPLIANCE&query_place_id=ChIJh9f8mV7C54kRu6u4XQvuIWs): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=FERRARI'S%20APPLIANCE&query_place_id=ChIJh9f8mV7C54kRu6u4XQvuIWs): 4.8★ from 267 ratings - [Official Website](https://www.ferrarisappliance.com): 32 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/naugatuck/profile/small-appliance-dealers/ferraris-appliance-naugatuck-0111-5001108): Listed on this source - [Local News](https://www.ctinsider.com/news/article/ct-development-housing-zuppardis-apizza-22308162.php): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Ferrari's Appliance is proposing a new location in Naugatuck” — ctinsider.com — https://www.ctinsider.com/news/article/ct-development-housing-zuppardis-apizza-22308162.php ## Recent reviews - **5/5 · Google Reviews · Doreen Kaminski · 2026-09-03**: Service call this morning. Great service. Deshaun was the service tech. Fantastic. I do cat rescue and turns out he is allergic to cats. Can’t thank him enough for working though his allergy. - **5/5 · Google Reviews · Peter Trinchero · 2026-08-06**: Daeshan diagnosed the problem with my dryer and had it repaired and working in less than an hour. Very professional and knowledgeable. My next appliance will be purchased at Ferrari's - **5/5 · Google Reviews · Jan McDonald · 2026-07-30**: Ferrari's was very responsive and helpful. I had an issue that their technician Billy diagnosed. Unfortunately, my less than 3 year old oven had a defective part. He advised me that if I could obtain a new part from the manufacturer, he could install it within 30 days under the same service call … - **5/5 · Google Reviews · Summra · 2026-06-15**: Called Saturday morning about 8ish and they understood urgency of the situation and by 11am the dryer was evaluated, part obtained and repaired. Billy went above and beyond expectations… excellent customer service and very personable too. - **5/5 · Google Reviews · Cody Chapman · 2026-02-15**: From beginning to end, a great experience. Ordered a full package with Desiree, she was great. Appliances came in quickly and was put right on schedule. Jonah and Tanner came and dropped them off, both of them were professional and really invested in making sure floors, door ways and appliances all … - **1/5 · Google Reviews · sally mccormack · 2026-02-13**: Great service from Josh and Patrick who delivered and set up my new dryer. It was also Josh's birthday. Thank you so much. Also thank you to the girls in naugatuck location who help in finding me the right dryer and made sure it would fit thru my doorways. Great people to work with. Highly recommend… - **5/5 · Google Reviews · Roy Araujo · 2026-01-05**: Dashawn was great very careful, knowledge and extremely helpful at every step. Worked hard at every challenge, thank you. - **5/5 · Google Reviews · Orlando Rivera · 2025-12-20**: We had a technician (Daeshaun) come to our house on 12/17/25. He was very knowledgeable and friendly. As a gay man sometimes having strange people entering your safe space can feel a bit overwhelming and this experience was anything but. He was professional, kind, & extremely helpful. I would highly… - **5/5 · Google Reviews · Tatiana · 2025-12-08**: I was searching for a refurbished washing machine and they definitely helped me find one. Answered all my questions and everyone I came into contact with was respectful. I’ve washed a few loads already in the washer and so far so good!! I would definitely recommend for anyone looking for a new or us… - **5/5 · Google Reviews · Susan N. · 2025-12-04**: Update: Ferrari's saved us again! Our old oven's element went right before Thanksgiving. Ferrari's was able to locate the part and had it installed as quickly as they could, saving us thousands since the oven is a custom size. The repair tech, Dave, was so courteous - even vacuumed before he left. T… --- Data freshness: last scanned 2026-10-14T02:35:01.029Z. Cite as: FERRARI'S APPLIANCE — Tavlee (https://tavlee.com/contractor/ferrari-s-appliance-naugatuck) Source: https://tavlee.com/contractor/ferrari-s-appliance-naugatuck ## Sitemap [Full site index](https://tavlee.com/sitemap.md)