---
title: "FERRIS PLUMBING, HEATING & COOLING"
description: "Ferris Plumbing, Heating & Cooling is a plumbing and heating company in Amherst. An Apartment Therapy article describes Matthew Ferris as a master plumber "
doc_version: "2026-09-30"
last_updated: "2026-09-30"
---

# FERRIS PLUMBING, HEATING & COOLING

**Trade:** HVAC / Heating & Cooling · **Address:** Amherst, NH · **Languages:** English, Spanish

**Rating: 3.8/5** (high confidence) — from 40 reviews across 8 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 12 reviews, 1 negative.

## The honest read

Ferris Plumbing, Heating & Cooling is a plumbing and heating company in Amherst. An Apartment Therapy article describes Matthew Ferris as a master plumber and the founder of the business. Its HVAC licence MBE2501793, held by Ferris Plumbing, Heating & Air, LLC, is active on the state registry.

A recent customer says the team replaced their entire boiler, with Jonah leading the project. Another recent customer says Nick installed a new kitchen faucet and fixed a shower leak in the upstairs bathroom, and another says Jonah fixed an issue with their sewer while Matt handled communication. A recent customer with a leaking main water pipe says the company told them how to get the water turned off by the town and came the following morning. A real estate agent says Ferris answered a request on a Sunday before a Monday closing and finished the job that Monday morning.

A recent first-time homeowner describes Nick removing a garbage disposal, a crew cleaning all of the home's mini-splits, and Cody fixing a condensation issue with one of the head units while explaining what was going on. Another recent customer says Travis and Kevin fixed an HVAC system after another service had made multiple mistakes on it.

Older work includes bathroom projects. In a 2021 review, a customer said Matt and his crew remodeled a half bath and master bathroom and kept the job going when they had to replace the sub floor and support beams. In another 2021 review, a customer said Matt upgraded their hot water heater and installed a missing expansion tank and automatic shutoff valve. In a 2020 review, a customer said Matt removed an old cast iron tub and put in a new shower valve and fixtures, tub drain, sink faucet and toilet.

One recent customer says the company told them it could repair their ac unit, but the technician only told them what they already knew and they never received the quote they were promised.

**Strengths:**
- Boiler replacement — a recent entire boiler swap led by Jonah
- Quick response — came the next morning for a leaking main pipe
- Bathroom remodels — a 2021 half bath and master bath rebuilt

**Concerns:**
- AC repair quote — a recent customer never got the promised quote

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Matthew Ferris is described as a master plumber and the founder of the business in an Apartment Therapy article _(confidence: medium)_
  - [Local News](https://www.apartmenttherapy.com/pro-plumber-chore-check-shutoff-valves-37411908) — “apartmenttherapy.com — As a master plumber and founder of Ferris Plumbing, Heating & Cooling , Matthew Ferris is well versed in the problems…”
- HVAC licence MBE2501793, held by Ferris Plumbing, Heating & Air, LLC, is active on the state registry _(confidence: high)_
  - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH hvac license MBE2501793 registry-verified active — registry holder of record: Ferris Plumbing, Heating & Air, LLC”
- Replaced an entire boiler (recent review) _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ We had our entire boiler replaced and the experience was exceptional from start to finish. Jonah led the project - his expertise, attenti…”
- Cleaned all of a home's mini-splits and fixed a head unit condensation issue (recent review) _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1) — “Being a first time homeowner comes with a lot of anxieties and challenges, and finding the right company for repair and maintenance work was…”
- Fixed an HVAC system after another service's mistakes (recent review) _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1) — “5★ I had a great experience with Ferris plumbing and heating at my house the past two days. Travis and Kevin were great. Very knowledgeable …”
- Installed a kitchen faucet and fixed a shower leak (recent review) _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Nick was great! He was on-time, friendly and started right away. Installed new kitchen faucet and fixed the shower leak the upstairs bath…”
- Fixed a sewer issue (recent review) _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ I had a very pleasant experience working with Matt and Jonah. While Matt was great in timely communication and collaboration, Jonah did a…”
- Remodeled a half bath and master bathroom, including replacing a sub floor and support beams (2021 review) _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Matt and everyone who worked with him on our bathroom remodel was professional, courteous and friendly. Matt went over everything that wo…”
- Upgraded a hot water heater and installed an expansion tank and automatic shutoff valve (2021 review) _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Matt is extremely knowledgeable and explains every detail of what is being installed, maintenance and how each component works! Matt poin…”
- Removed a cast iron tub and installed a shower valve, tub drain, sink faucet and toilet (2020 review) _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ I called Matt on a Sunday in need of a plumber for Monday and he rearranged his schedule to help us out so we could move forward with our…”
- Came the following morning for a leaking main water pipe (recent review) _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Main water pipe inthe house had a pipe leaking and need to be fixed right away as there was no way as the go W owner to shut the water of…”
- Answered a Sunday request and finished the job Monday morning before a closing (recent review) _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ I am a real estate agent, there was an issue during the walk through on Sunday afternoon(monday closing). Ferris answered the request Sun…”
- Sent a technician for an ac repair but never provided the promised quote (recent review) _(confidence: medium)_
  - [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1) — “1★ Said they could repair my ac unit and sent someone over to my house but when they got there the technician just told me what I already kn…”
- 5.0 stars from 51 HomeAdvisor ratings and 4.9 stars from 100 Thumbtack ratings _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1) — “Thumbtack: 4.9★ from 100 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “HomeAdvisor: 5.0★ from 51 ratings”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1) — “5★ I had a great experience with Ferris plumbing and heating at my house the past two days. Travis and Kevin were great. Very knowledgeable …”
  - [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1) — “Being a first time homeowner comes with a lot of anxieties and challenges, and finding the right company for repair and maintenance work was…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ We had our entire boiler replaced and the experience was exceptional from start to finish. Jonah led the project - his expertise, attenti…”
  - [State License Registry](https://forms.nh.gov/licenseverification/) — “NH hvac license MBE2501793 registry-verified active — registry holder of record: Ferris Plumbing, Heating & Air, LLC”
- Specializes in Plumbing _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ I had a very pleasant experience working with Matt and Jonah. While Matt was great in timely communication and collaboration, Jonah did a…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Nick was great! He was on-time, friendly and started right away. Installed new kitchen faucet and fixed the shower leak the upstairs bath…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Matt is extremely knowledgeable and explains every detail of what is being installed, maintenance and how each component works! Matt poin…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ I called Matt on a Sunday in need of a plumber for Monday and he rearranged his schedule to help us out so we could move forward with our…”
- Also offers Bathroom Remodel _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html) — “5★ Matt and everyone who worked with him on our bathroom remodel was professional, courteous and friendly. Matt went over everything that wo…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **active** (#MBE2501793, hvac) — verified against the official NH state registry on 2026-09-29, never self-reported.
Re-check at the official registry: https://forms.nh.gov/licenseverification/

## Sources

- [Procore Construction Network](https://network.procore.com/p/ferris-plumbing-and-hvac-amherst): Listed on this source
- [Local News](https://nashua.inklink.news/nashua-pal-to-celebrate-bright-futures-at-2026-night-of-champions-gala/): Listed on this source
- [Yelp](https://www.yelp.com/biz/ferris-amherst): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/nh/amherst/profile/plumbing-and-heating/ferris-plumbing-heating-0051-92063252): Listed on this source
- [BuildZoom](https://www.buildzoom.com/contractor/ferris-plumbing-heating-air): Listed on this source
- [Thumbtack](https://www.thumbtack.com/nh/amherst/drain-cleaning/ferris-plumbing-heating-air/service/586287827790536711?spotlightWebMarkupEnabled=1): 4.9★ from 100 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.ferrisplumbingheating.156603225.html): 5.0★ from 51 ratings
- [Angi](https://www.angi.com/companylist/us/nh/amherst/ferris-plumbing-and-heating-reviews-10012740.htm): 5.0★ from 51 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “As a master plumber and founder of Ferris Plumbing, Heating & Cooling , Matthew Ferris is well versed in the problems that can come from a lack of plumbing maintenance.” — apartmenttherapy.com — https://www.apartmenttherapy.com/pro-plumber-chore-check-shutoff-valves-37411908

## Recent reviews

- **Thumbtack · Dan E. · 2026-07-27**: Being a first time homeowner comes with a lot of anxieties and challenges, and finding the right company for repair and maintenance work was one that I was dreading. Luckily Ferris was our first call.We had Nick in to remove a garbage disposal that wasn't supposed to be installed on our system and h…
- **5/5 · Thumbtack · G. P. S. · 2026-07-24**: Always on time. Takes time to explain and leaves everything neat and clean.
- **5/5 · Thumbtack · Gerry-Lynn Darcy · 2026-07-24**: Best experience I have had with mechanical contractor. I have been in construction industry for 30 years. Professionalism and follow through is outstanding. They clean up after their finished their work.
- **5/5 · Thumbtack · Cliff Lo Verme · 2026-07-22**: Cody was prompt, knowledgeable, and friendly. He diagnosed the problems and explained my options. I ended up opting for a new installation due to the age of my existing system and the cost of repairs. I was given a reduced repair cost because I opted for a new system.
- **1/5 · Thumbtack · Rom Valme · 2026-07-22**: Said they could repair my ac unit and sent someone over to my house but when they got there the technician just told me what I already knew and they never quoted me for the fix that they said they would.
- **5/5 · Thumbtack · ConsMD · 2026-07-16**: I had a great experience with Ferris plumbing and heating at my house the past two days. Travis and Kevin were great. Very knowledgeable and communicated everything to me. I had a difficult situation with another service having made multiple mistakes on my HVAC system. Travis and Kevin figured out t…
- **Thumbtack · Cheryl F. · 2026-07-15**: Had entire system replaced heat air and hot water.
- **5/5 · HomeAdvisor · Neena V. · 2026-05-16**: Exceptional service and very prompt in responding to communications. I felt fully supported throughout the process.
- **5/5 · HomeAdvisor · John P. · 2026-04-27**: I am a real estate agent, there was an issue during the walk through on Sunday afternoon(monday closing). Ferris answered the request Sunday, called me Monday morning showed up at 10am finished the job and we closed on the property at 1:00. Great service excellent work. I will call them again. JP
- **5/5 · HomeAdvisor · Martha S. · 2026-04-26**: Yes job was done efficiency.

---

Data freshness: last scanned 2026-09-30T05:52:16.724Z.
Cite as: FERRIS PLUMBING, HEATING & COOLING — Tavlee (https://tavlee.com/contractor/ferris-plumbing-heating-and-cooling-amherst)
Source: https://tavlee.com/contractor/ferris-plumbing-heating-and-cooling-amherst

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