# Finesse LLC

**Trade:** Flooring · **Languages:** English, Spanish

**Rating: 3.4/5** (medium confidence) — from 8 reviews across 3 sources.
75% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Finesse LLC is a Massachusetts flooring contractor focused on hardwood refinishing, dustless sanding, staining, and commercial wood-floor work. Angi and HomeAdvisor place it in the Lowell/Chelmsford area and show 4.8 ratings from 31 and 23 ratings respectively, with 29 and 19 years of experience reported by the platforms.

Recent Angi customers describe refinishing after another contractor's poor work, familiarity with Loba finishes, and a willingness to resolve issues. A September 2025 customer said the work was good but the finish color was changed without clear agreement and two follow-up visits were missed. An older August 2018 review reported a last-minute scheduling change and wall marks from one installer, while noting the first room came out well.

The platforms disagree on the displayed overall rating: both current source-rating rows show 4.8 from review counts, while other profile rows show 4.0. Confirm the finish color, change-order process, installer assignments, and follow-up commitments in writing before booking.

**Strengths:**
- Finish expertise — customers cite dustless work and specialized Loba familiarity
- Issue resolution — recent customer described the team resolving a problem

**Concerns:**
- Color confirmation — one customer reported an unagreed finish change
- Follow-up reliability — one customer reported two missed visits
- Scheduling changes — an older review described a last-minute cancellation

**Where sources disagree:**
- Angi and HomeAdvisor source-rating rows show 4.8, while other profile rows show 4.0.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company offers hardwood-floor refinishing, dustless sanding, floor staining, and commercial wood-floor refinishing. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm) — “Services offered (Angi): Dustless Sanding, Floor Refinish, Floor Staining”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html) — “Services offered (HomeAdvisor): Wood Flooring Refinish, Commercial Wood Flooring Refinishing Service”
- Angi lists 31 ratings averaging 4.8 and 29 years of experience; HomeAdvisor lists 23 ratings averaging 4.8 and 19 years. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm) — “Angi: 4.8★ from 31 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm) — “Angi lists Finesse LLC in Lowell for dustless sanding, floor refinishing, and floor staining, with a 4.8 average from 31 ratings and 29 year…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html) — “HomeAdvisor: 4.8★ from 23 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html) — “HomeAdvisor lists Finesse LLC in Chelmsford for wood-floor refinishing, with a 4.8 average from 23 ratings and 19 years of experience.”
- Customers describe refinishing after prior poor work and familiarity with Loba finishes. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm) — “5★ Finesse came in a pinch and refinished our floors after a previous contractor did a poor job. Finesse and the crew are familiar with Loba…”
- A September 2025 customer reported an unagreed finish-color change and two missed follow-up visits. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm) — “3★ They did a good job, BUT never asked us about the finish we wanted and they changed the colors of our floors by many shades. Agreed to pu…”
- An August 2018 customer reported a last-minute scheduling change and wall marks from one installer. _(confidence: high)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html) — “2.5★ They canceled my installation appointment the night before the work was scheduled, causing me to have to rearrange my work meetings. On…”
- Also offers Carpentry _(confidence: low)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html) — “2.5★ They canceled my installation appointment the night before the work was scheduled, causing me to have to rearrange my work meetings. On…”
- Specializes in Flooring _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm) — “Services offered (Angi): Dustless Sanding, Floor Refinish, Floor Staining”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html) — “Services offered (HomeAdvisor): Wood Flooring Refinish, Commercial Wood Flooring Refinishing Service”

## License

No license record has been checked yet for this contractor.

## Sources

- [Exa](https://www.homeadvisor.com/rated.FinesseLLC.153499443.html): 0 web mentions across the open web (each linked to its source)
- [Angi](https://www.angi.com/companylist/us/ma/lowell/finesse-llc-reviews-1.htm): 4.8★ from 31 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.FinesseHardwoodFloors.131340934.html): 4.8★ from 23 ratings

## Recent reviews

- **5/5 · Angi · Alexander P. · 2026-08-01**: Out floors look beautiful! When there was an issue Bruno and his team went all the way to resolve it to our satisfaction. Honest and reliable contractor, proud of their work.
- **3/5 · Angi · Anne W. · 2025-09-01**: They did a good job, BUT never asked us about the finish we wanted and they changed the colors of our floors by many shades. Agreed to put an extra tinted coat on but didn't show up twice. So I'd be very careful about communicating what you want with this company, if you are going to hire them.
- **5/5 · Angi · Cameron C. · 2025-08-01**: Bruno did an amazing job with our floors! My wife and I recently just bought our first house and the floors needed to be re-done. We sanded and refinished the floors. Bruno was very professional and very responsive when I had any questions. Our floors came out beautiful and would 100% recommend him …
- **5/5 · Angi · Jeppe S. · 2025-06-01**: Finesse came in a pinch and refinished our floors after a previous contractor did a poor job. Finesse and the crew are familiar with Loba, which is hard to come by in our area
- **5/5 · Angi · Adam C. · 2025-06-01**: Working with Bruno has been an absolute pleasure. He went above and beyond taking care of our project even within tight time constraints. He also did the carpet on our second floor as well. I would recommend him to anyone I know and even those I don’t. I would hire him again in a second. At this poi…
- **5/5 · HomeAdvisor · Berger M. · 2023-10-01**: Unbelievably prompt, courteous, thorough. Takes pride in his work, respectful o forking conditions, work was even better than I expected
- **5/5 · HomeAdvisor · April S. · 2023-09-01**: We ripped up wall to wall carpeting which unearthed beautiful hardwood floors which desperately needed to be refinished along with some significant repairs as well. Bruno was excellent at his work, there was virtually no dust left behind, the floors look amazing. Weâ re so happy with Finesse Floorin…
- **2.5/5 · HomeAdvisor · John P. · 2018-08-01**: They canceled my installation appointment the night before the work was scheduled, causing me to have to rearrange my work meetings. One of Bruno's installers was fine and that room came out great however the second room had a different installer who left so many marks on my newly painted walls that…

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Data freshness: last scanned 2026-09-04T17:43:08.950Z.
Cite as: Finesse LLC — Tavlee (https://tavlee.com/contractor/finesse-llc-33915)
Source: https://tavlee.com/contractor/finesse-llc-33915