# First- Rate Moving & Storage

**Trade:** Moving · **Address:** 89-93 Main St Ste 204, Andover, MA 01810, USA · **Phone:** (978) 819-7270 · **Website:** https://first-ratemoving.net/movers/andover-ma/?utm_source=google&utm_medium=organic&utm_campaign=AndoverGBP · **Languages:** English

**Rating: 4.8/5** (high confidence) — from 73 reviews across 5 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 0 negative.

## The honest read

First-Rate Moving & Storage is an Andover crew that Jay, its owner, started in 2015 after working for a small Boston-area moving company. Ten years later, the pattern in its reviews is remarkably consistent: dozens of five-star accounts describing careful, on-time moves with almost no variation in tone.

The range of work is broad. Reviewers describe local apartment-to-apartment moves completed the next day after a last-minute booking, long-distance relocations from New Hampshire to Tennessee and from Salem to Laconia, New Hampshire, and specialty jobs the company says it handles directly — pool tables, hot tubs, and senior moves, in addition to residential, commercial, long-distance and storage work across Massachusetts, New Hampshire, Florida and nationwide. A 2025 review describes the team wrapping and moving a 600-pound baby grand piano without incident, and another describes antique furniture moved with, as the reviewer put it, kid gloves.

The recent volume backs up the pattern rather than standing apart from it — a dozen five-star reviews landed in the six months before this read, none of them negative, describing everything from a two-day house cleanout after 60 years of accumulated belongings to office furniture moved with no lost pieces. Several reviewers say they've used the company more than once and describe the same level of care each time. One 2024 review notes the company billed by volume rather than by the hour and honored its original quote, which ended up more affordable than expected.

The Better Business Bureau grades the company A+, and Google and HomeAdvisor both show averages above 4.9 stars from a combined 119 ratings. The company's website also lists a USDOT number, 3141590, though that figure is self-reported and hasn't been checked against a registry.

For a local or long-distance move, including large or delicate items, the depth and consistency of this history is unusual — there's essentially no negative account to weigh against it. The main thing worth confirming directly is how a quote is structured (by volume versus by the hour), since at least one review points to that mattering for the final price.

**Strengths:**
- Careful with delicate items — piano and antique furniture moves cited by name
- Long-distance moves — reviewers cite out-of-state relocations handled directly
- Repeat customers — several reviewers report consistent care across multiple moves

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Jay, the owner, started the company in 2015 after working for a small moving company in the Greater Boston area _(confidence: medium)_
  - [Official Website](https://first-ratemoving.net) — “Company history (self-reported): The site says Jay started First-Rate Moving in 2015 after working for a small moving company in the Greater…”
  - [Official Website](https://first-ratemoving.net) — “Ownership (self-reported): Jay is named as owner/founder.”
- The company states it provides residential, commercial, long-distance, storage, and specialty moving (including pool tables and hot tubs) across Massachusetts, New Hampshire, Florida, and nationwide _(confidence: high)_
  - [Official Website](https://first-ratemoving.net) — “First-Rate Moving & Storage provides residential, commercial, long-distance, storage, pool-table, senior, hot-tub and spa moving services in…”
- Reviews describe careful handling of large or delicate items, including a 600-pound baby grand piano wrapped and moved without incident and antique furniture moved with, as one reviewer put it, kid gloves _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWU1ZWRkhVMjQ1ZFZFeGEzbHdMVzUyU1VkblVuYxAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CAIQACodChtycF9oOlVSVVFHU245dVExa3lwLW52SUdnUnc%7C%7C?hl=en) — “5★ Wendi and Will were wonderful! I had antique furniture, they moved it all with kid gloves. Very professional! Highly recommend them!!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tGcldtSkRhVjlKVEZwbFZFbHBibFJzZWs4eGEyYxAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CAIQACodChtycF9oOkFrWmJDaV9JTFplVElpblRsek8xa2c%7C%7C?hl=en) — “5★ Team did an outstanding job working through the challenges of moving a baby grand piano. This was over 600 lbs. The piano was carefully w…”
- Reviewers describe long-distance moves handled directly, including a relocation from New Hampshire to Tennessee and a move from Salem to Laconia, New Hampshire _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWdFQyTmllVEF6VjNWU1ZteFhjV3RKY2xwVWRuYxAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CAIQACodChtycF9oOlVtT2NieTAzV3VSVmxXcWtJclpUdnc%7C%7C?hl=en) — “5★ Working with First-Rate Moving & Storage was an exceptional experience. Daniel, our communication point, was incredibly helpful and respo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2poS1NtdFZRMHRZYkROdWFGSjJjbE5QWkhvelYyYxAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CAIQACodChtycF9oOjhKSmtVQ0tYbDNuaFJ2clNPZHozV2c%7C%7C?hl=en) — “5★ Just moved from Salem to Laconia!  Gregory, Estiven, and Yeudy came with a BIG truck and helped us move!  They were so polite and nice, t…”
- Several reviewers describe using the company more than once and report consistent, careful service across multiple moves _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT205dFRrSnFTelZ5YVVkcmJrOUhObWRhYjFkYVluYxAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CAIQACodChtycF9oOm9tTkJqSzVyaUdrbk9HNmdab1daYnc%7C%7C?hl=en) — “5★ Excellent experience with First rate and I used them for two moves over two years. They were prompt, very efficient and extremely conscie…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VNaUd2cE9PMThENDF3RRAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CIHM0ogKEMiGvpOO18D41wE%7C%7C?hl=en) — “5★ I’ve used this company a bunch of times over the years and they’ve always been absolutely top notch across the board. Friendly, fast, eff…”
- A 2024 review reports the company billed by volume rather than by the hour and honored its original quote, which ended up more affordable than expected _(confidence: low)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN6d0tDNjJBRRAB!2m1!1s0x0:0x4e9cb7c97d6a2cc8!3m1!1s2@1:CIHM0ogKEICAgICzwKC62AE%7C%7C?hl=en) — “5★ They were on time, friendly, (Spanish speaking as well). The 3 guys did the job fast and took care of our delicate belongings. They charg…”
- Better Business Bureau grades the company A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/windham/profile/moving-services/first-rate-moving-llc-0051-92039158) — “Better Business Bureau grade: A+”
- Google shows a 5★ average from 85 ratings and HomeAdvisor shows a 4.9★ average from 34 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=5664604507345661128&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 85 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.first-ratemovingandstorage.159173835.html) — “HomeAdvisor: 4.9★ from 34 ratings”
- The company's website lists a USDOT number (3141590), a self-reported figure not verified against a registry _(confidence: low)_
  - [Official Website](https://first-ratemoving.net) — “Self-reported license/registration number (NOT verified against any registry): DOT 3141590”
- Specializes in Moving _(confidence: high)_
  - [Google](https://maps.google.com/?cid=5664604507345661128&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 85 ratings”
  - [Official Website](https://first-ratemoving.net) — “First-Rate Moving & Storage provides residential, commercial, long-distance, storage, pool-table, senior, hot-tub and spa moving services in…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.first-ratemovingandstorage.159173835.html) — “HomeAdvisor: 4.9★ from 34 ratings”

## License

No license record has been checked yet for this contractor.

## Sources

- [Official Website](https://first-ratemoving.net): 10 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=First-%20Rate%20Moving%20%26%20Storage&query_place_id=ChIJzcTgfwkJ44kRyCxqfcm3nE4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/nh/windham/profile/moving-services/first-rate-moving-llc-0051-92039158): Listed on this source
- [Google](https://www.google.com/maps/search/?api=1&query=First-%20Rate%20Moving%20%26%20Storage&query_place_id=ChIJzcTgfwkJ44kRyCxqfcm3nE4): 5.0★ from 88 ratings
- [HomeAdvisor](https://www.homeadvisor.com/rated.first-ratemovingandstorage.159173835.html): 4.9★ from 34 ratings

## Recent reviews

- **5/5 · Google Reviews · Chris Serio · 2026-06-30**: Excellent service and patient moving staff. Communication was good and the video call to review inventory was easy. Will choose to is company again and recommend to all friends in the area. Thank you!
- **5/5 · Google Reviews · kareem · 2026-06-12**: Got an appointment last minute and was able to be moved into my apartment next day. Local moving from apartment to apartment, Smooth service and all items arrived in perfect condition, good communication aswell. highly recommend!
- **5/5 · Google Reviews · Sarah Mills · 2026-06-11**: Wendi and Will were wonderful! I had antique furniture, they moved it all with kid gloves. Very professional! Highly recommend them!!
- **5/5 · Google Reviews · Michael · 2026-05-29**: I moved my daughter last weekend with First Rate Moving and Storage. Our movers Jimmy, Billy and Jesus were awesome,  very professional, courteous and efficient. We had our move completed in a few hours. Daniel was very helpful in getting the move organized and scheduled. Everything worked out great…
- **5/5 · Google Reviews · S G · 2026-05-26**: Thank you.  Move went smooth,  great team,  easy to coordinate.
- **5/5 · Google Reviews · vanessa merino · 2026-05-22**: Great services!! 100% recomendado🫶🏼
- **5/5 · Google Reviews · Brooke Porter · 2026-05-13**: Daniel and his team at First Rate Moving & Storage were excellent in helping us pack up a shipping POD for a long distance move. They were friendly, fast, efficient, and took excellent care of our items. I would highly recommend them to anyone looking for moving services!
- **5/5 · Google Reviews · Susan Matuszewski · 2026-04-15**: From start to finish the entire moving process was above and beyond.  I've used First Rate movers multiple times and they are across the board excellent
- **5/5 · Google Reviews · Cailin Nash · 2026-04-10**: Loved working with this company I would recommend to anybody. They took great care of our belongings. Everything was wrapped and protected. I can’t say enough about working with them.
- **5/5 · Google Reviews · Corryn Leccese · 2026-03-19**: Wonderful service! Quick, efficient and took great care of my stuff. Super easy and communicated with me during the whole process. Totally worth not moving everything myself! Highly recommend!!

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Data freshness: last scanned 2026-07-29T21:07:10.418Z.
Cite as: First- Rate Moving & Storage — Tavlee (https://tavlee.com/contractor/first-rate-moving-and-storage-andover)
Source: https://tavlee.com/contractor/first-rate-moving-and-storage-andover