--- title: "First Response" description: "First Response describes itself on its website as a Bridgewater-based team of IICRC technicians offering 24/7 water damage restoration, from extraction and" doc_version: "2026-10-01" last_updated: "2026-10-01" --- # First Response **Trade:** Remediation Services · **Address:** 152 Elm St Unit 3, Bridgewater, MA 02324 · **Phone:** (774) 670-5912 · **Website:** https://firstresponsema.com/flood-damage-restoration/ · **Languages:** English **Rating: 3.8/5** (low confidence) — from 5 reviews across 6 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read First Response describes itself on its website as a Bridgewater-based team of IICRC technicians offering 24/7 water damage restoration, from extraction and drying to damage documentation, and says it also helps with fire damage restoration, smoke, sewage and mold. The site states 15 years in business. A 2025 customer said they called after a pipe burst in their basement and that the company arrived within an hour, got right to work on the water mitigation and had the basement dry again. That 2025 customer said Louie and Paul helped answer all of their questions. A 2025 reviewer wrote that after a basement flood the company handled the water damage restoration and mold remediation and left their office clean and dry. A 2025 customer with water damage in their basement said the company came over within an hour to assess the situation and began work the next day. Another account from 2025 described a flooded basement where the company completed the water mitigation and kept the customer informed every step. A 2025 reviewer said the company took care of their water damage restoration repair and mold remediation, and named fair pricing as a reason to use them again. **Strengths:** - A burst pipe response — a 2025 customer said they arrived within an hour - A basement flood cleanup — a 2025 reviewer said the office was left dry - A next-day start — a 2025 customer said work began the next day ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Rated 4.2 stars on Google from 37 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=First%20Response%20Restoration&query_place_id=ChIJt18kMJiS5IkRKUxZuA__bSE) — “Google: 4.2★ from 37 ratings” - Describes itself as a Bridgewater-based team offering 24/7 water damage restoration, plus fire, smoke, sewage and mold work _(confidence: medium)_ - [Official Website](https://firstresponsema.com) — “About (self-reported, verbatim): Water in your home or business? Our Bridgewater-based IICRC technicians provide 24/7 water damage restorati…” - States 15 years in business _(confidence: medium)_ - [Official Website](https://firstresponsema.com) — “Self-reported 15 years in business” - A 2025 customer said the company arrived within an hour after a pipe burst and had the basement dry again _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I called First Response Restoration after a pipe burst in my basement and they arrived within an hour. The team was fast, courteous, and …” - A 2025 reviewer said the company handled water damage restoration and mold remediation after a basement flood _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ 5/5 stars – customer care, speed, reliability, professionalism, value. I called First Response Restoration after a basement flood and was…” - A 2025 customer said the company came within an hour to assess basement water damage and began work the next day _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I called First Response Restoration after water damage in our basement and was amazed with the customer service I received! They were ove…” - Water damage restoration _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ 5/5 stars – customer care, speed, reliability, professionalism, value. I called First Response Restoration after a basement flood and was…” - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ First Response Restoration was incredibly professional, timely, reliable, efficient and friendly. They took care of our water damage rest…” - [Official Website](https://firstresponsema.com) — “About (self-reported, verbatim): Water in your home or business? Our Bridgewater-based IICRC technicians provide 24/7 water damage restorati…” - Mold remediation _(confidence: medium)_ - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ 5/5 stars – customer care, speed, reliability, professionalism, value. I called First Response Restoration after a basement flood and was…” - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ First Response Restoration was incredibly professional, timely, reliable, efficient and friendly. They took care of our water damage rest…” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ 5/5 stars – customer care, speed, reliability, professionalism, value. I called First Response Restoration after a basement flood and was…” - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ I called First Response Restoration after a pipe burst in my basement and they arrived within an hour. The team was fast, courteous, and …” - [Google Reviews](https://maps.google.com/?cid=2408861818695535657&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “5★ First Response Restoration was incredibly professional, timely, reliable, efficient and friendly. They took care of our water damage rest…” - [Official Website](https://firstresponsema.com) — “About (self-reported, verbatim): Water in your home or business? Our Bridgewater-based IICRC technicians provide 24/7 water damage restorati…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Reddit](https://www.reddit.com/r/lineporn/comments/1r5ujuu/for_science_and_data_first_response_frer_with/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=First%20Response&query_place_id=ChIJt18kMJiS5IkRKUxZuA__bSE): 4.2★ from 37 ratings - [Better Business Bureau](https://www.bbb.org/us/ma/east-taunton/profile/water-damage-restoration/first-response-restoration-0021-191458): Listed on this source - [Google Reviews](https://www.google.com/maps/search/?api=1&query=First%20Response&query_place_id=ChIJt18kMJiS5IkRKUxZuA__bSE): Listed on this source - [Official Website](https://firstresponsema.com): 15 yrs in business · Self-reported profile and service details - [Exa](https://www.einpresswire.com/article/590312152/how-first-response-uses-the-latest-technology-in-springfield-ma): 0 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Lisa Goldizen · 2025-09-30**: First Response Restoration was incredibly professional, timely, reliable, efficient and friendly. They took care of our water damage restoration repair, and mold remediation quickly and with great care. I would definitely use them again because of the excellent service and fair pricing. - **5/5 · Google Reviews · Sugarpie Sanchez · 2025-09-10**: 5/5 stars – customer care, speed, reliability, professionalism, value. I called First Response Restoration after a basement flood and was impressed by their expert, prompt, and efficient team. They arrived quickly, were very reliable and professional, and handled the water damage restoration and mol… - **5/5 · Google Reviews · Domenic DiBattista · 2025-09-05**: I called First Response Restoration after a pipe burst in my basement and they arrived within an hour. The team was fast, courteous, and got right to work on the water mitigation and emergency water cleanup. I was impressed by how promptly they assessed the damage, explained the process, and had the… - **5/5 · Google Reviews · Pam Doiron · 2025-09-04**: I called First Response Restoration after water damage in our basement and was amazed with the customer service I received! They were over within a hour to asses the situation and began work the next day. The entire process was seamless and the crew is some of the most kindest and professional guys … - **5/5 · Google Reviews · Calvin Tsai · 2025-09-03**: First Response Restoration was incredibly prompt and professional when my basement flooded. They responded within minutes, arrived on time and completed the water mitigation efficiently. The crew was courteous, kept me informed every step, and the whole emergency water cleanup was done with impressi… --- Data freshness: last scanned 2026-09-29T07:35:48.176Z. Cite as: First Response — Tavlee (https://tavlee.com/contractor/first-response-bridgewater) Source: https://tavlee.com/contractor/first-response-bridgewater ## Sitemap [Full site index](https://tavlee.com/sitemap.md)