# Flooring Designs

**Trade:** Flooring · **Address:** 707 Centre St A, Brockton, MA 02302 · **Phone:** (508) 580-3232 · **Website:** https://flooringdesignsinc.com/ · **Languages:** English

**Rating: 3.3/5** (medium confidence) — from 9 reviews across 7 sources.
78% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Flooring Designs is a Brockton showroom with its own installers — family-owned since 2001, eight employees, stock running from hardwood and laminate through tile, stone, luxury vinyl plank and carpet. Most customers describe the same straightforward sequence: choose material in the shop, the crew arrives when promised, the floor goes in clean. A December 2025 customer had a tweed carpet fitted on a stairway and said the work was quick and clean and both started and finished on time.

The showroom side gets named person by person. A May 2022 Angi reviewer walked through the whole chain — Lisa on customer service, Chris consulting on flooring types, colours and selection and sketching out the room measurements, then installers Mike, Ritchie and a third man. A February 2022 customer praised the size of the selection and said that even in a difficult market the carpet went in quickly and at a good price. In November 2023 a contractor doing commercial work said they had dealt with Flooring Designs for many years.

Two accounts go the other way, and both come down to seams. In August 2022 a customer said the crew smoked in the house and taunted their dog, that two months later the luxury vinyl flooring was cracking and showing seams, and that the owner took no responsibility and called them a liar. In January 2023 another said the salesman turned up without samples, leaving them to go to the showroom and match their own wood floors; they were promised a seamless carpet, did not get one, and were left with a $5,700 floor they could not live with.

Those two sit inside a 4.6 average across 37 Google ratings, so they are not the usual outcome — but it is the same failure twice, and how the second one was answered is the part to weigh. The Better Business Bureau lists the business as not accredited and Not Rated.

This is a sensible call for carpet, luxury vinyl plank or laminate when you want to see and feel the material before buying and have one company both sell and fit it. Before signing, get the seam layout drawn onto the room sketch and agreed in writing, ask what happens if a seam opens or lifts in the first year, and get that answer into the contract.

**Strengths:**
- On time start to finish — 2025 stairway carpet done quickly and cleanly
- Showroom staff named — 2022 customer credits consultation, measuring and sketching
- Deep in-stock selection — 2022 carpet fitted fast in a tight market
- Own installers — 2022 condo vinyl plank fitted neatly and on schedule
- Commercial repeat client — 2023 contractor describes many years of dealings

**Concerns:**
- Seams failed twice — 2022 and 2023 customers both report seams showing
- Responsibility refused — 2022 customer says the owner called them a liar
- Crew conduct — 2022 customer reports smoking indoors and taunting their dog
- Not Rated at the BBB — the business is listed there unaccredited

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A December 2025 customer had a tweed stairway carpet fitted and said the work was quick and clean, arriving on time and finishing on time _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCSVZFaHNiVTk0VWpkcWEyNDBNM0puTFZOUE9HYxAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CAIQACodChtycF9oOjBIVEhsbU94Ujdqa240M3JnLVNPOGc%7C%7C?hl=en) — “5★ FD just installed a wonderful tweed carpet we picked out for our stairway, looks great! Work was done quick and clean, arrived on time an…”
- A May 2022 customer credited the whole chain by name — customer service, a consultation on flooring types, colours and selection with room measurements sketched, then the installers _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/abington/flooring.htm?page=5) — “5★ From Lisa’s exceptional customer service to Chris’s expert consultation on flooring types/colors/selection and measurements/sketch of roo…”
- A February 2022 customer praised the size of the flooring selection and said the carpet was installed quickly and at a good price despite a difficult market _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXX3V1T2x3RRAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgICW_uuOlwE%7C%7C?hl=en) — “5★ I highly recommend Flooring Designs! They are very professional, helpful and have a huge selection of quality flooring and stand by their…”
- Luxury vinyl plank installs in 2022 drew praise for installers who were neat, professional and on time, with the owners checking in during the work _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUMtcG8tZDNBRRAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgIC-po-d3AE%7C%7C?hl=en) — “5★ I  recently just had a beautiful vinyl floor installed in my home  by Flooring Designs. I was very satisfied with the installation. The i…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPeE1yeGlnRRAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgICOxMrxigE%7C%7C?hl=en) — “5★ Recently had luxury vinyl plank flooring installed throughout my condo. The installers were terrific, neat, professional, on time. The ow…”
- A November 2023 reviewer doing commercial work said they had done business with Flooring Designs for many years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsdTZIVG9nRRAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgIClu6HTogE%7C%7C?hl=en) — “5★ These guys are great, I do commercial work and have done business with Flooring Designs for many years. You won't find better folks to wo…”
- An August 2022 customer said the luxury vinyl flooring was cracking and showing seams two months after installation, and that the owner took no responsibility and called them a liar _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1LS1tQ0tBEAE!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgIDu--mCKA%7C%7C?hl=en) — “1★ At the time the flooring was laid down crew was very unprofessional smoking in the house and taunting my dog.  Two months after they left…”
- The same August 2022 customer said the installation crew smoked inside the house and taunted their dog _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1LS1tQ0tBEAE!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgIDu--mCKA%7C%7C?hl=en) — “1★ At the time the flooring was laid down crew was very unprofessional smoking in the house and taunting my dog.  Two months after they left…”
- A January 2023 customer said the salesman brought no samples, leaving them to match their wood floors at the showroom, and that a carpet promised as seamless was not, leaving them with a $5,700 floor they disliked _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCaC1yZHpnRRAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgICBh-rdzgE%7C%7C?hl=en) — “1★ It was the worse rip off of my life.  Salesman didn't bring any samples.  I had to go to the showroom & try to match my wood floors.  We …”
- The Better Business Bureau lists the Brockton business as not accredited and Not Rated _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/brockton/profile/new-carpet/flooring-designs-0021-31937) — “BBB profile for Flooring Designs at 707 Centre St, Brockton MA (508-580-3232); not BBB accredited, rating listed as Not Rated, established 2…”
- The company's own site describes a family-owned, full-service residential and commercial flooring contractor in Brockton established in 2001, installing hardwood, laminate, tile and stone, luxury vinyl plank and carpet _(confidence: medium)_
  - [Official Website](https://flooringdesignsinc.com) — “Flooring Designs is a family-owned, full-service residential and commercial flooring contractor in Brockton, MA, installing hardwood, lamina…”
  - [Official Website](https://flooringdesignsinc.com) — “Company history (self-reported): Established in 2001, a family-owned flooring contracting services provider based in Massachusetts, serving …”
- 4.6 stars from 37 Google ratings, across nine written accounts from 2022 to 2026 that include two one-star complaints _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Flooring%20Designs&query_place_id=ChIJOdJoejqb5IkRTeyruPKyvL0) — “Google: 4.6★ from 37 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCaC1yZHpnRRAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgICBh-rdzgE%7C%7C?hl=en) — “1★ It was the worse rip off of my life.  Salesman didn't bring any samples.  I had to go to the showroom & try to match my wood floors.  We …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1LS1tQ0tBEAE!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CIHM0ogKEICAgIDu--mCKA%7C%7C?hl=en) — “1★ At the time the flooring was laid down crew was very unprofessional smoking in the house and taunting my dog.  Two months after they left…”
- Specializes in Flooring _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pCSVZFaHNiVTk0VWpkcWEyNDBNM0puTFZOUE9HYxAB!2m1!1s0x0:0xbdbcb2f2b8abec4d!3m1!1s2@1:CAIQACodChtycF9oOjBIVEhsbU94Ujdqa240M3JnLVNPOGc%7C%7C?hl=en) — “5★ FD just installed a wonderful tweed carpet we picked out for our stairway, looks great! Work was done quick and clean, arrived on time an…”
  - [Official Website](https://flooringdesignsinc.com) — “Flooring Designs is a family-owned, full-service residential and commercial flooring contractor in Brockton, MA, installing hardwood, lamina…”
  - [Procore Construction Network](https://network.procore.com/p/flooring-designs-inc-brockton) — “Services offered (Procore Construction Network): Flooring”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Flooring%20Designs&query_place_id=ChIJOdJoejqb5IkRTeyruPKyvL0): 4.6★ from 37 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Flooring%20Designs&query_place_id=ChIJOdJoejqb5IkRTeyruPKyvL0): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/brockton/profile/new-carpet/flooring-designs-0021-31937): Listed on this source
- [Exa](https://linkedin.com/company/flooring-designs): 0 web mentions across the open web (each linked to its source)
- [Official Website](https://flooringdesignsinc.com): 25 yrs in business · Self-reported profile and service details
- [Procore Construction Network](https://network.procore.com/p/flooring-designs-inc-brockton): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/abington/flooring.htm?page=5): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · George Pearson · 2026-03-10**: Great place and people
- **5/5 · Google Reviews · JAMES OHEARN · 2025-12-03**: FD just installed a wonderful tweed carpet we picked out for our stairway, looks great! Work was done quick and clean, arrived on time and finished on time! Friendly professional place definitely using these guys again!
- **5/5 · Google Reviews · Stephen Davis · 2023-11-27**: These guys are great, I do commercial work and have done business with Flooring Designs for many years. You won't find better folks to work with.
- **1/5 · Google Reviews · Maureen Nye · 2023-01-05**: It was the worse rip off of my life.  Salesman didn't bring any samples.  I had to go to the showroom & try to match my wood floors.  We were promised that my carpet would be seamless
That didn't happen.  After $5,700 I'm stuck with an ugly floor. The store owners brother came & was willing to tear …
- **5/5 · Google Reviews · John Caissie · 2022-11-02**: I  recently just had a beautiful vinyl floor installed in my home  by Flooring Designs. I was very satisfied with the installation. The installers were timely and very professional from start to finish! Also I may add the owners were always available checking in to see if I was satisfied with instal…
- **1/5 · Google Reviews · Ky Johnson · 2022-08-30**: At the time the flooring was laid down crew was very unprofessional smoking in the house and taunting my dog.  Two months after they left now the lvf flooring is cracking and showing seams.  Owner takes no responsibility and called me a liar .  Save your money and put it towards a better company
- **5/5 · Google Reviews · Ellen Faye · 2022-06-01**: Recently had luxury vinyl plank flooring installed throughout my condo. The installers were terrific, neat, professional, on time. The owners couldn't be nicer. Highly recommend!
- **5/5 · Angi · Mary B. · 2022-05-01**: From Lisa’s exceptional customer service to Chris’s expert consultation on flooring types/colors/selection and measurements/sketch of rooms to the installers, Mike, Ritchie, and another gentleman, we could not be more pleased! After 32 years of raising four children and hosting their friends in...
- **5/5 · Google Reviews · Jennifer Torres · 2022-02-28**: I highly recommend Flooring Designs! They are very professional, helpful and have a huge selection of quality flooring and stand by their work. Even in this difficult market, they were able to get our carpet installed very quickly and at a great price! Don't go to the big box stores...support a loca…

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Data freshness: last scanned 2026-09-08T06:19:20.315Z.
Cite as: Flooring Designs — Tavlee (https://tavlee.com/contractor/flooring-designs-brockton)
Source: https://tavlee.com/contractor/flooring-designs-brockton