# Flynn Plumbing and Heating Inc.

**Trade:** Plumbing · **Address:** 40 Grafton Cir A, Shrewsbury, MA 01545 · **Phone:** (508) 845-9169 · **Website:** http://www.flynnplumbingandheatinginc.com/ · **Languages:** English

**Rating: 2.9/5** (low confidence) — from 6 reviews across 5 sources.
67% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Flynn Plumbing and Heating Inc. says it is a family-owned plumbing and heating company based at 40A Grafton Circle in Shrewsbury. Its website says the company began in 1976, was incorporated in 1990, and is now operated by Stephen Flynn, the founder's son; it advertises residential and commercial repair, heating work, plumbing, drain cleaning, and 24/7 emergency service.

The clearest customer history is six Google reviews dated 2021 through 2023, alongside a Google headline of 4.5 stars from 17 ratings. Homeowners praised a hot-water repair in 2023, describing the technician as professional, explanatory, and on time, while other reviews mention respectful service, fair pricing, and trustworthiness. Two one-star reviews raise service-response concerns: one says a faucet callback never came, and another describes an emergency pipe break followed by a response taking more than four hours.

The company’s stated work includes plumbing and heating repair, water-heater and boiler work, bathroom renovations, drain cleaning, and faucet and toilet repairs. BuildZoom lists HVAC, sheet-metal, and mechanical work and shows 21 projects, while BBB lists an A+ grade but says the business is not accredited.

Before booking, confirm current licensing and emergency-response expectations. The Massachusetts registry entry for plumber license 4180-PL-C is marked expired as of this check, despite the company’s own statement that it is fully licensed. The right next step is to ask which current license covers the planned work, who will respond after hours, and which phone number is active; the BuildZoom page displays a different 603 number from the official site and BBB contact details.

**Strengths:**
- Hot-water repairs — specific 2023 praise for professional work
- Clear explanations — reviewer praised detailed answers
- Fair pricing — multiple reviewers cite reasonable costs
- Family operation — company reports second-generation leadership

**Concerns:**
- Callback delays — one faucet-service request went unanswered
- Emergency response — one review reports over four hours
- License status — registry entry is marked expired

**Where sources disagree:**
- The company website says fully licensed, while the Massachusetts registry marks plumber license 4180-PL-C expired.
- BuildZoom displays a 603 phone number, while the official website and BBB profile display 508 numbers.
- The official website reports more than 35 years in business, while its history page says started in 1976; both are self-reported tenure claims.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The company says it is family-owned, began in 1976, and is operated by founder Lawrence J. Flynn's son Stephen Flynn. _(confidence: high)_
  - [Official Website](http://www.flynnplumbingandheatinginc.com) — “Flynn Plumbing and Heating Inc. is a family-owned plumbing and heating company serving residential and commercial customers, offering servic…”
  - [Official Website](http://www.flynnplumbingandheatinginc.com) — “Company history (self-reported): Started in 1976 by Lawrence J. Flynn; incorporated May 31, 1990.”
  - [Official Website](http://www.flynnplumbingandheatinginc.com) — “Ownership (self-reported): Operated by Stephen Flynn, son of founder Lawrence J. Flynn.”
- A 2023 review describes a hot-water repair as professional, explanatory, and on time. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWbkp1SGxBRRAB!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgIDVnJuHlAE%7C%7C?hl=en) — “5★ The other day my shower was without hot water, I called Flynn Plumbing. Steve came in and did excellent job. He is honest, professional, …”
- Other reviewers cite respectful and timely service, fair pricing, and trustworthiness. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKdXV1ZGNREAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgICJuuudcQ%7C%7C?hl=en) — “5★ Steve and his team have always been respectful and timely.  Reasonably priced and trustworthy.  I use them every time.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyemJlamFnEAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgID2zbejag%7C%7C?hl=en) — “5★ The best!  Professional, courteous and talented!  Will use again!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeGRhb0h3EAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgID2xdaoHw%7C%7C?hl=en) — “5★ Good guys who work to get the job done.  Honest.  Fair pricing.”
- One review says a kitchen-faucet service callback never came, and another reports more than four hours before an emergency response update. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtbzZqdWFnEAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgICmo6juag%7C%7C?hl=en) — “1★ Six days ago, I called for service to replace my kitchen faucet that had failed.  Left a message with the answering service attendant.  I…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNXJqR1lREAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgIDG5rjGYQ%7C%7C?hl=en) — “1★ Had rmergrncy pipe break flooding my house and took over w4 hours to tell me next ween”
- The state registry marks plumber license 4180-PL-C expired on the check date. _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 4180-PL-C registry-verified expired — registry holder of record: Flynn Plumbing and Heating Inc”
- Google reports 4.5 stars from 17 ratings, while the six quoted reviews include four positive and two one-star experiences from 2021–2023. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Flynn%20Plumbing%20and%20Heating%20Inc.&query_place_id=ChIJecWWd6wJ5IkRAkjpxsLabyI) — “Google: 4.5★ from 17 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWbkp1SGxBRRAB!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgIDVnJuHlAE%7C%7C?hl=en) — “5★ The other day my shower was without hot water, I called Flynn Plumbing. Steve came in and did excellent job. He is honest, professional, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNKdXV1ZGNREAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgICJuuudcQ%7C%7C?hl=en) — “5★ Steve and his team have always been respectful and timely.  Reasonably priced and trustworthy.  I use them every time.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyemJlamFnEAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgID2zbejag%7C%7C?hl=en) — “5★ The best!  Professional, courteous and talented!  Will use again!”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeGRhb0h3EAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgID2xdaoHw%7C%7C?hl=en) — “5★ Good guys who work to get the job done.  Honest.  Fair pricing.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtbzZqdWFnEAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgICmo6juag%7C%7C?hl=en) — “1★ Six days ago, I called for service to replace my kitchen faucet that had failed.  Left a message with the answering service attendant.  I…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHNXJqR1lREAE!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgIDG5rjGYQ%7C%7C?hl=en) — “1★ Had rmergrncy pipe break flooding my house and took over w4 hours to tell me next ween”
- BuildZoom lists 21 projects and HVAC, sheet-metal, and mechanical services. _(confidence: high)_
  - [BuildZoom](https://www.buildzoom.com/contractor/flynn-plumbing-heating-inc) — “Services offered (BuildZoom): HVAC, Sheet Metal Work, Mechanical Work”
  - [BuildZoom](https://www.buildzoom.com/contractor/flynn-plumbing-heating-inc) — “21 project(s) shown on BuildZoom”
- Specializes in Plumbing _(confidence: high)_
  - [Official Website](http://www.flynnplumbingandheatinginc.com) — “Flynn Plumbing and Heating Inc. is a family-owned plumbing and heating company serving residential and commercial customers, offering servic…”
  - [Official Website](http://www.flynnplumbingandheatinginc.com) — “Self-reported license/registration number (NOT verified against any registry): fully licensed”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURWbkp1SGxBRRAB!2m1!1s0x0:0x226fdac2c6e94802!3m1!1s2@1:CIHM0ogKEICAgIDVnJuHlAE%7C%7C?hl=en) — “5★ The other day my shower was without hot water, I called Flynn Plumbing. Steve came in and did excellent job. He is honest, professional, …”
- Also offers HVAC / Heating & Cooling _(confidence: medium)_
  - [Official Website](http://www.flynnplumbingandheatinginc.com) — “Ownership (self-reported): Operated by Stephen Flynn, son of founder Lawrence J. Flynn.”
  - [Better Business Bureau](https://www.bbb.org/us/ma/shrewsbury/profile/air-conditioning-contractor/flynn-plumbing-heating-0261-273868) — “Services offered (Better Business Bureau): Air Conditioning Contractors”
  - [BuildZoom](https://www.buildzoom.com/contractor/flynn-plumbing-heating-inc) — “Services offered (BuildZoom): HVAC, Sheet Metal Work, Mechanical Work”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **expired** (#4180-PL-C, plumber) — verified against the official MA state registry on 2026-08-24, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Flynn%20Plumbing%20and%20Heating%20Inc.&query_place_id=ChIJecWWd6wJ5IkRAkjpxsLabyI): 4.5★ from 17 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Flynn%20Plumbing%20and%20Heating%20Inc.&query_place_id=ChIJecWWd6wJ5IkRAkjpxsLabyI): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/shrewsbury/profile/air-conditioning-contractor/flynn-plumbing-heating-0261-273868): Listed on this source
- [Official Website](http://www.flynnplumbingandheatinginc.com): Self-reported profile and service details
- [BuildZoom](https://www.buildzoom.com/contractor/flynn-plumbing-heating-inc): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Fengyun Sun · 2023-12-11**: The other day my shower was without hot water, I called Flynn Plumbing. Steve came in and did excellent job. He is honest, professional, and on time. He answered every questions I have and explained to me in details. I definitely will call him again when I have plumbing problems.
- **5/5 · Google Reviews · Linda Gore · 2023-06-25**: Steve and his team have always been respectful and timely.  Reasonably priced and trustworthy.  I use them every time.
- **5/5 · Google Reviews · John Walsh · 2022-05-21**: The best!  Professional, courteous and talented!  Will use again!
- **5/5 · Google Reviews · Ernest Rivard · 2022-05-20**: Good guys who work to get the job done.  Honest.  Fair pricing.
- **1/5 · Google Reviews · Everett Jarvis · 2022-01-07**: Six days ago, I called for service to replace my kitchen faucet that had failed.  Left a message with the answering service attendant.  I never received a call back.
- **1/5 · Google Reviews · Bobby Donahue · 2021-11-26**: Had rmergrncy pipe break flooding my house and took over w4 hours to tell me next ween

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Data freshness: last scanned 2026-08-24T10:44:59.581Z.
Cite as: Flynn Plumbing and Heating Inc. — Tavlee (https://tavlee.com/contractor/flynn-plumbing-and-heating-inc-shrewsbury)
Source: https://tavlee.com/contractor/flynn-plumbing-and-heating-inc-shrewsbury