# Folan Waterproofing & Construction

**Trade:** Waterproofing / Foundation · **Address:** 795 Washington St, South Easton, MA 02375, USA · **Phone:** (508) 238-6550 · **Website:** http://www.folanwaterproofing.com/ · **Languages:** English

**Rating: 2.3/5** (low confidence) — from 2 reviews across 6 sources.

## The honest read

Folan Waterproofing & Construction is a South Easton firm that says it's been family-run since 1969, now in its third generation, and is a state-certified Women Business Enterprise. Its own description centers on masonry restoration, historic preservation, and waterproofing and sealant work on building-construction projects — the kind of specialized, older-building expertise that isn't every contractor's focus.

There isn't much of a written record to go on: just two reviews on file. One is a bare five-star tag with no detail. The other, from 2021, describes a mill-building restoration project in Brockton where the customer said staff were rude and unprofessional, ignored specific requests from the architect and conservator, did the bare minimum, and left the job unfinished — bad enough that another contractor had to be hired to fix it. That same account also appears, in the same words, on the client's own website. A 2021 Boston Globe feature on the company, around the same time, described a workplace known for staff loyalty and respect — a different angle (how Folan treats its own people, not how it treated that client's job), but worth knowing both exist.

Given how few written accounts there are, it's worth asking directly about a recent, comparable historic-restoration job and getting a clear scope and finish timeline in writing before signing on for a project like the Brockton one.

**Strengths:**
- Family-run since 1969 — third-generation, WBE-certified firm
- Historic-preservation focus — masonry restoration is a core specialty

**Concerns:**
- 2021 complaint — called unprofessional, project left unfinished

**Where sources disagree:**
- A 2021 Boston Globe feature described strong staff loyalty and respect at the company, the same year a customer review called on-site staff rude and unprofessional on a restoration project — different lenses (employer culture vs. client-facing conduct) worth holding both in mind.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- A 2021 review described a Brockton mill-building restoration left unfinished, with unprofessional staff _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHcVlybV9nRRAB!2m1!1s0x0:0x9785536691fc00be!3m1!1s2@1:CIHM0ogKEICAgICGqYrm_gE%7C%7C?hl=en) — “1★ Folan worked on a restoration project for us on a mill building in Brockton. The staff is very rude & unprofessional. They ignored many o…”
  - [kevinwilliamsproperties.com](https://kevinwilliamsproperties.com/local/business/folan-waterproofing-construction-133639) — “kevinwilliamsproperties.com — Folan worked on a restoration project for us on a mill building in Brockton. The staff is very rude & unprofes…”
- Family-run since 1969, now in its third generation of ownership (self-reported) _(confidence: medium)_
  - [Official Website](http://www.folanwaterproofing.com) — “Company history (self-reported): Site states "A Name You Can Trust Since 1969" and "57 Years in Business, 3 Generations," indicating the com…”
  - [Official Website](http://www.folanwaterproofing.com) — “Self-reported 57 years in business”
- Certified Women Business Enterprise, verified active with the MA Supplier Diversity Office through 2028 _(confidence: high)_
  - [Diversity Certification Registry](https://diversitycertification.mass.gov/BusinessDirectory/BusinessDirectorySearch.aspx) — “Massachusetts Supplier Diversity Office Women Business Enterprise (WBE) certification 19900140 verified active — registry holder of record: …”
- Foremen hold OSHA 30-Hour training (self-reported) _(confidence: medium)_
  - [Official Website](http://www.folanwaterproofing.com) — “Stated certification/affiliation: OSHA 30-Hour Training and Certification (foremen)”
- BBB lists an A+ grade, though the business is not BBB-accredited and the profile shows no customer reviews _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-easton/profile/waterproofing-contractors/folan-waterproofing-construction-coinc-0021-13685) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-easton/profile/waterproofing-contractors/folan-waterproofing-construction-coinc-0021-13685) — “BBB profile shows an A+ rating but states the business is NOT a BBB Accredited Business; no complaints or customer reviews are listed on the…”
- Specializes in masonry restoration, historic preservation, and waterproofing/sealants _(confidence: high)_
  - [Official Website](http://www.folanwaterproofing.com) — “A third-generation, women-owned family business in South Easton, MA specializing in masonry restoration, historic preservation, and waterpro…”
- Specializes in Waterproofing / Foundation _(confidence: high)_
  - [Official Website](http://www.folanwaterproofing.com) — “A third-generation, women-owned family business in South Easton, MA specializing in masonry restoration, historic preservation, and waterpro…”
- Also offers Masonry _(confidence: medium)_
  - [Official Website](http://www.folanwaterproofing.com) — “A third-generation, women-owned family business in South Easton, MA specializing in masonry restoration, historic preservation, and waterpro…”

## Ownership

- **Certified woman-owned** — verified against Massachusetts Supplier Diversity Office (WBE #19900140, verified 2026-08-12). Re-check: https://diversitycertification.mass.gov/BusinessDirectory/BusinessDirectorySearch.aspx
- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Folan%20Waterproofing%20%26%20Construction&query_place_id=ChIJwWfr5EGP5IkRvgD8kWZThZc): 4.7★ from 14 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Folan%20Waterproofing%20%26%20Construction&query_place_id=ChIJwWfr5EGP5IkRvgD8kWZThZc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-easton/profile/waterproofing-contractors/folan-waterproofing-construction-coinc-0021-13685): Listed on this source
- [Yelp](https://www.yelp.com/biz/folan-waterproofing-and-construction-south-easton): Listed on this source
- [Official Website](http://www.folanwaterproofing.com): 57 yrs in business · Self-reported profile and service details
- [Exa](https://kevinwilliamsproperties.com/local/business/folan-waterproofing-construction-133639): 7 web mentions across the open web (each linked to its source)

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “This third-generation restoration and waterproofing company in South Easton is dedicated to treating every employee with respect and support. It's an attitude that has earned Folan tremendous loyalty …” — bostonglobe.com (2021-12-01) — https://www.bostonglobe.com/2021/12/01/magazine/folan-waterproofing-construction-co-no-1-list-top-small-employers-massachusetts-2021/
- “Folan worked on a restoration project for us on a mill building in Brockton. The staff is very rude & unprofessional. They ignored many of the specific requests the architect and conservator had calle…” — kevinwilliamsproperties.com — https://kevinwilliamsproperties.com/local/business/folan-waterproofing-construction-133639

## Recent reviews

- **5/5 · Google Reviews · Eric Santos · 2025-03-02**: Your waterproofing experts.
- **1/5 · Google Reviews · Doris Shea · 2021-11-02**: Folan worked on a restoration project for us on a mill building in Brockton. The staff is very rude & unprofessional. They ignored many of the specific requests the architect and conservator had called out. They did the bare minimum and never finished the project to satisfaction. For the cost we exp…

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Data freshness: last scanned 2026-07-06T03:35:28.834Z.
Cite as: Folan Waterproofing & Construction — Tavlee (https://tavlee.com/contractor/folan-waterproofing-and-construction-south-easton)
Source: https://tavlee.com/contractor/folan-waterproofing-and-construction-south-easton