--- title: "Force 1 Restoration Services" description: "Force 1 Restoration Services takes the calls nobody plans for: flooded basements, burst pipes, fire damage. Its website lists water, fire and storm damage " doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Force 1 Restoration Services **Trade:** Remediation Services · **Address:** 250 Governor St, East Hartford, CT 06108 · **Phone:** (860) 289-0417 · **Website:** https://www.force1restoration.com/?utm_source=gmb&utm_medium=organic · **Languages:** English **Rating: 3.4/5** (high confidence) — from 67 reviews across 6 sources. 87% of sentiment-scored reviews read net-positive. Last 6 months: 12 reviews, 5 negative. ## The honest read Force 1 Restoration Services takes the calls nobody plans for: flooded basements, burst pipes, fire damage. Its website lists water, fire and storm damage restoration, mold removal and reconstruction, and the company says it has been in business 10 years. On Google it shows 4.6 stars from 81 ratings. A customer who had a flood said the company came out immediately and that Glenn made sure everything was okay from beginning to end. A customer whose basement flooded with about 1.5 inches of water said Force 1 answered the call at 6am and two technicians, Josh and Lou, were on site by 8am. A customer whose basement bath was damaged by leaking pipes said Glen came within an hour of the call and Dave kept the project on track and on time. A customer who called about a possible leak said the technician reported saturated insulation and a water leak, and a second company that came out the next day found no leak and dry insulation. A customer who used the pack-out and reconstruction service said belongings were damaged, trim was repaired with joint compound and painted over, and paint went on without the outlet covers being removed. A customer who called about fire damage said they never heard back after being told someone else would come look. A flooring customer said the worker did not finish the job and did not come back after collecting fifty percent of the cost. In a 2022 review, a customer disputed a 4,500 dollar bill for drying a garage and basement for 2.5 days. That 2022 customer also objected to a 350 dollar after-hours emergency call fee and to travel time put on the bill. In a 2024 review, a customer said they were charged for equipment that was never used and services never done. Connecticut lists its home improvement contractor registration, HIC.0650838, as active, held by Force 1 Restoration Services LLC. **Strengths:** - Fast flood response — on site by 8am after a 6am call - A basement bath repair — a customer said Dave kept it on time **Concerns:** - A disputed leak finding — a second company found no leak the next day - Pack-out damage — a customer said belongings were damaged - An unfinished flooring job — the worker left after collecting fifty percent - Emergency billing — a 2022 customer disputed a 4,500 dollar drying bill ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 4.6 stars from 81 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Force%201%20Restoration%20Services&query_place_id=ChIJHVNlf_VT5okR-bhtyjrn8ik) — “Google: 4.6★ from 81 ratings” - The company says it has been in business 10 years _(confidence: medium)_ - [Official Website](https://www.force1restoration.com) — “Self-reported 10 years in business” - Its website lists water damage, fire damage and storm damage restoration, mold removal and reconstruction _(confidence: medium)_ - [Official Website](https://www.force1restoration.com) — “About (self-reported, verbatim): Services Water Damage Restoration Fire Damage Restoration South Windsor Storm Damage Mold Removal South Win…” - A customer whose basement flooded said the company answered at 6am and two technicians were on site by 8am _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFdFJsUmxTa2hOWTBobFR6aE5ZakYxU3kxcmJtYxAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOjEtRlRlSkhNY0hlTzhNYjF1Sy1rbmc%7C%7C?hl=en-US) — “5★ My basement flooded with about 1.5 inches of water. I called Force 1 Restoration, ServePro and a few other restoration companies that cl…” - A customer with a leak-damaged basement bath said Glen came within an hour and Dave kept the project on track and on time _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWSllXUkxWak0zU0dwdU9HaGxlV1k1YVU1SFNVRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOlVJYWRLVjM3SGpuOGhleWY5aU5HSUE%7C%7C?hl=en-US) — “5★ Thanks you to the team at Force One for a wonderful job on our basement bath. Leaking pipes had caused a mess. Glen came within an hour o…” - A customer said the technician reported a leak and saturated insulation, and a second company found no leak and dry insulation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25sU1MxaEViSHByUkRsdlIyUkJaRTlTTTJORFZXYxAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOnlSS1hEbHprRDlvR2RBZE9SM2NDVWc%7C%7C?hl=en-US) — “2★ Very prompt in coming out to assess situation, but after that there was little to no contact. I was supposed to receive a quote within 48…” - A pack-out and reconstruction customer said belongings were damaged and the finish work had quality problems _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ONWJIRnljalJ4U2xZdFIxaExNR3hMTTFVdFYyYxAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOnN5bHFycjRxSlYtR1hLMGxLM1UtV2c%7C%7C?hl=en-US) — “1★ 1 star — Would not recommend My experience with Force One Restoration has been extremely disappointing. I was told not to worry about an…” - A fire-damage customer said they never heard back after being told someone else would come look _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xUE0weEZOMlpzVm10M1VXVmhlR2RLTVVaSFZrRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOm1PM0xFN2ZsVmt3UWVheGdKMUZHVkE%7C%7C?hl=en-US) — “1★ We called force 1 to come look at some fire damage, didn't I hear back from them for weeks? Finally, we called them back, they told us so…” - A flooring customer said the worker did not finish and did not return after collecting fifty percent of the cost _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21kU2JVaENWMncxV25ORWJYTTJhRUpRUzJSVFRrRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOmdSbUhCV2w1WnNEbXM2aEJQS2RTTkE%7C%7C?hl=en-US) — “1★ This guy came to do my flooring. No doubt he didn’t know how to do the job. He didn’t finish it, and didn’t come back after he collected …” - In a 2022 review, a customer disputed a 4,500 dollar bill for drying a garage and basement for 2.5 days and objected to a 350 dollar after-hours emergency call fee _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNXdktDS3NBRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CIHM0ogKEICAgICWvKCKsAE%7C%7C?hl=en-US) — “2★ I just cannot understand how drying my garage and basement for 2.5 days can cost 4500 dollars. I called at 7.30am with water in my garage…” - In a 2024 review, a customer said they were charged for equipment never used and services never done _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNieHJ2SzdRRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CIHM0ogKEICAgICbxrvK7QE%7C%7C?hl=en-US) — “1★ Workers were all untrained and a couple of them even went against company policy and offered under the table restoration services. These …” - Connecticut lists its home improvement contractor registration, HIC.0650838, as active, held by Force 1 Restoration Services LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0650838 registry-verified active — registry holder of record: FORCE 1 RESTORATION SERVICES LLC” - Specializes in Remediation Services _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pFdFJsUmxTa2hOWTBobFR6aE5ZakYxU3kxcmJtYxAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOjEtRlRlSkhNY0hlTzhNYjF1Sy1rbmc%7C%7C?hl=en-US) — “5★ My basement flooded with about 1.5 inches of water. I called Force 1 Restoration, ServePro and a few other restoration companies that cl…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21SS1drbHBPR1YzYUUweVNVcEpSa1ZZZEVsdWQwRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOmRKWklpOGV3aE0ySUpJRkVYdElud0E%7C%7C?hl=en-US) — “5★ Our basement flooded in the middle of the night and they came out around 4-5am to extract all the water and set up drying equipment. Clea…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURmbm9PWXBRRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CIHM0ogKEICAgIDfnoOYpQE%7C%7C?hl=en-US) — “5★ Well water pipe leaked inside basement wall, removed carpet and sheetrock, dried up area and treated to prevent moisture accumulation and…” - Also offers General Contractor / Remodeling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1bGJteDRka05HTkdRMWVHdEpkMjVSZFc5UVdGRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CAIQACodChtycF9oOk5lbmx4dkNGNGQ1eGtJd25RdW9QWFE%7C%7C?hl=en-US) — “5★ Glenn and David did a great job. I had a leak from the second-floor bathtub that damaged the ceiling in the living / dining room. They ti…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJa2VPX25BRRAB!2m1!1s0x0:0x29f2e73aca6db8f9!3m1!1s2@1:CIHM0ogKEICAgMDIkeO_nAE%7C%7C?hl=en-US) — “5★ The 2 guys that showed up yesterday and replaced the damaged ceiling and repainted the entire room did an excellent job. Th 2 guys (Jeff …” ## License Status: **active** (#HIC.0650838, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Official Website](https://www.force1restoration.com): 10 yrs in business · Self-reported profile and service details - [Angi](https://www.angi.com/companylist/us/ct/east-htfd/force-one-restoration-reviews-45116277.htm): 5.0★ from 1 ratings - [Reddit](https://www.reddit.com/r/Dallas/comments/1pncedl/im_being_quoted_around_1012k_for_dry_out_service/nu6ldj6/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Force%201%20Restoration%20Services&query_place_id=ChIJHVNlf_VT5okR-bhtyjrn8ik): 4.6★ from 81 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Force%201%20Restoration%20Services&query_place_id=ChIJHVNlf_VT5okR-bhtyjrn8ik): Listed on this source - [Local News](https://force1restorationma.com/reviews/): Listed on this source ## Recent reviews - **1/5 · Google Reviews · vidal morales · 2026-10-06**: Would not recommend this company horrible job poor service not properly completed im very disappointed with this company - **5/5 · Google Reviews · Tina Higgins · 2026-09-20**: I had a flood over Labor day weekend. I called Force 1 and they came out immediately. Glenn and his crew were amazing. They reassured me that everything was going to be okay. Glen made sure of that from the beginning to the end. I highly recommend this company. Excellent service, honest and highly … - **5/5 · Google Reviews · Don DeGray · 2026-08-20**: A great company to work with, we had a leak that caused some mold damage to our ceiling, their staff took care of it quickly. David was wonderful to work with! Would highly recommend. - **2/5 · Google Reviews · Jess Tofolowsky · 2026-08-14**: Very prompt in coming out to assess situation, but after that there was little to no contact. I was supposed to receive a quote within 48 hours. It has now been 5 days and I have not received a quote and I can not get anyone to answer my calls. On top of that, the tech that came out to do the asses… - **1/5 · Google Reviews · Anthony Switzer · 2026-08-01**: We called force 1 to come look at some fire damage, didn't I hear back from them for weeks? Finally, we called them back, they told us somebody else was coming out to take another look at the damage, and then we never heard from them again, i would think if a company didn't want to do a job, they wo… - **1/5 · Google Reviews · Eric Mitchell · 2026-07-18**: 1 star — Would not recommend My experience with Force One Restoration has been extremely disappointing. I was told not to worry about anything and that they would “take care of everything,” but the reality was far from the level of service that was promised. The pack-out and return of my belonging… - **1/5 · Google Reviews · Shaun Green · 2026-07-11**: This guy came to do my flooring. No doubt he didn’t know how to do the job. He didn’t finish it, and didn’t come back after he collected fifty percent of the cost. The job that he did, had to be ripped up. He never responded to my calls or voice messages. Loser! - **5/5 · Google Reviews · Michael Hayden · 2026-07-07**: Thanks you to the team at Force One for a wonderful job on our basement bath. Leaking pipes had caused a mess. Glen came within an hour of our call and layed out a plan for us. Dave was great keeping the project on track and on time. He paid special attention to details we wanted done. All the work … - **5/5 · Google Reviews · Steve Byam · 2026-07-03**: I had a pipe burst and water leak into my basement. Other mitigation companies did not complete the job. I called ForceOne and they came out immediately, handled the mitigation portion and Dave and his restoration team did a fantastic job at restoring my finished basement to its original state. Dave… - **5/5 · Google Reviews · Bryce Comprone · 2026-06-22**: I've worked with Force 1 Restoration several times. They are professional, reliable, and always go an extra mile to take care of their customers. I highly recommend them. --- Data freshness: last scanned 2026-10-15T13:03:36.077Z. Cite as: Force 1 Restoration Services — Tavlee (https://tavlee.com/contractor/force-1-restoration-services-east-hartford) Source: https://tavlee.com/contractor/force-1-restoration-services-east-hartford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)