# Four Paws Lawn Care **Trade:** Landscaping · **Address:** 11 McCracken Rd, Millbury, MA 01527 · **Phone:** (508) 691-6052 · **Languages:** English **Rating: 1.5/5** (low confidence) — from 3 reviews across 3 sources. ## The honest read Four Paws Lawn Care is a Millbury lawn-care company, and the written reviews on file swing sharply between two very different accounts. In a 2021 review, a new homeowner praised the office (naming AJ) for helping pick the right services and credited a technician named Jeff with quick, visible results on their lawn. More recent reviews tell a different story. In a 2023 review and again in a 2024 review, separate customers described paying in advance for lawn and mosquito treatments that were never finished, then being unable to get a refund despite repeated calls and emails — one customer said they filed a formal complaint and had been waiting since that summer for their money back, and both described the company's communication breaking down once the refund request came up. There isn't a more recent positive account to weigh against those two complaints — the good review on file predates them by two years, and nothing more recent is available to say whether the billing and follow-through issues have been resolved. Given that, it's worth asking directly about prepayment policies and getting everything in writing before signing up for a treatment plan here. **Strengths:** - Early praise — 2021 review credited staff with quick lawn improvement **Concerns:** - Prepaid services unfinished — 2023 and 2024 reviews cite incomplete treatments - Refund refusals — customers describe stalled refunds and poor communication ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - In a 2023 review, a customer said the company failed to deliver services already paid for and could not get a refund despite filing a formal complaint _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsbWFQVFpREAE!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgIClmaPTZQ%7C%7C?hl=en) — “1★ Awful company just look at BBB website. The product doesn’t work and they refuse to refund money and stopped communicating. Complaint fi…” - In a 2024 review, a longtime customer described the company failing to complete prepaid lawn and mosquito treatments and being unable to get a refund despite repeated contact _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqaFpmRDh3RRAB!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgIDjhZfD8wE%7C%7C?hl=en) — “1★ I would give zero stars if I could. We were customers for awhile and we never had an issue with this company until last year. They never …” - In a 2021 review, staff named AJ and Jeff were praised for guidance and quick, visible lawn improvement _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2enAzdGt3RRAB!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgID6zp3tkwE%7C%7C?hl=en) — “5★ Absolutely love the crew at Four Paws Lawn Care! AJ in the office helped give me all the info I needed as a new homeowner to select the b…” - Specializes in Landscaping _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqaFpmRDh3RRAB!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgIDjhZfD8wE%7C%7C?hl=en) — “1★ I would give zero stars if I could. We were customers for awhile and we never had an issue with this company until last year. They never …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNsbWFQVFpREAE!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgIClmaPTZQ%7C%7C?hl=en) — “1★ Awful company just look at BBB website. The product doesn’t work and they refuse to refund money and stopped communicating. Complaint fi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2enAzdGt3RRAB!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgID6zp3tkwE%7C%7C?hl=en) — “5★ Absolutely love the crew at Four Paws Lawn Care! AJ in the office helped give me all the info I needed as a new homeowner to select the b…” - Also offers Pest Control _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURqaFpmRDh3RRAB!2m1!1s0x0:0xd5c4d41b1de6ec3!3m1!1s2@1:CIHM0ogKEICAgIDjhZfD8wE%7C%7C?hl=en) — “1★ I would give zero stars if I could. We were customers for awhile and we never had an issue with this company until last year. They never …” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Four%20Paws%20Lawn%20Care&query_place_id=ChIJVVVFpnYF5IkRw27esUFNXA0): 3.0★ from 8 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Four%20Paws%20Lawn%20Care&query_place_id=ChIJVVVFpnYF5IkRw27esUFNXA0): Listed on this source - [Local Chambers of Commerce](https://business.easthamptonchamber.org/list/category/landscaping-lawncare-135): Listed on this source ## Recent reviews - **1/5 · Google Reviews · Christine Desjardin · 2024-05-05**: I would give zero stars if I could. We were customers for awhile and we never had an issue with this company until last year. They never finished our lawn or mosquito treatments that we pre-paid for. After multiple emails and phone calls, no one could refund us the money (over $300) until it went t… - **1/5 · Google Reviews · Jim McQuade · 2023-11-22**: Awful company just look at BBB website. The product doesn’t work and they refuse to refund money and stopped communicating. Complaint filed and hoping for a refund since July. Poor communication. Customer service couldn’t refund money after many excuses and forwarded to a non-responsive owner St… - **5/5 · Google Reviews · John Elliott · 2021-09-29**: Absolutely love the crew at Four Paws Lawn Care! AJ in the office helped give me all the info I needed as a new homeowner to select the best services for my property. Jeff is an artist when it comes to lawn care. Already in one season my lawn looks amazing! They just completed the overseeing and aer… --- Data freshness: last scanned 2026-08-24T11:20:53.400Z. Cite as: Four Paws Lawn Care — Tavlee (https://tavlee.com/contractor/four-paws-lawn-care-millbury) Source: https://tavlee.com/contractor/four-paws-lawn-care-millbury