--- title: "Fred's Energy" description: "Fred's Energy delivers heating oil and propane and works on heating systems. On its BBB page, where it holds an A+ grade, the company describes plumbing an" doc_version: "2026-10-10" last_updated: "2026-10-10" --- # Fred's Energy **Trade:** Heating Oil Delivery · **Address:** 288 Bridge St, Morristown, VT 05661 · **Phone:** (802) 888-3827 · **Website:** https://callfreds.com/ · **Languages:** English **Rating: 2.1/5** (high confidence) — from 25 reviews across 6 sources. 24% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Fred's Energy delivers heating oil and propane and works on heating systems. On its BBB page, where it holds an A+ grade, the company describes plumbing and heating contracting, air conditioning, underground petroleum tank replacement, and propane and oil delivery. A 2026 Reddit commenter in r/vermont wrote, "Fred's Energy in Morrisville. They have always treated us well." On Google it averages 2.8 stars from 62 ratings. A 2025 customer said a scheduled oil delivery was called off by email because their road was not plowed, that they were told it would have to wait till next week, and that they closed the account that day. A 2026 customer said a propane delivery on auto delivery did not come and their pipes froze. A 2024 customer said a fuel delivery promised two days earlier was pushed back another 6 days and that the company recommended an emergency delivery for an extra charge. A 2025 customer setting up a new account said nobody came on the Monday they were promised, and that the company then quoted fees for a next-day visit and a relight. In a 2025 review, a customer said the company installed a heat pump and then refused to repair it. A 2025 customer said they tried several times to schedule furnace repairs and the company never called back. A 2024 customer said a pressure test and tank fill left a major gas leak in the house; the company sent someone to fix it right away, then charged the customer's account for emergency service. A 2023 customer said that after a furnace service, they were told the burners were rusted and would not fire, and 4 weeks later the tenant still had no heat. In a 2022 review, a customer said the company removed burst sections of cpvc and reconnected them with shark bites and pex when they had asked only for an estimate. A 2025 customer said the company came during a Nor'easter to check on their gas. In a 2022 review, a customer said the Morrisville office was very prompt to fix a problem so a vulnerable elder had heat. A 2021 customer thanked Austin for a difficult installation of a new system. A 2019 Reddit commenter wrote that delivery had always been on time. **Strengths:** - A storm check-in — a 2025 customer said they came during a Nor'easter - Heat for an elder — a 2022 customer said the office was very prompt - A new system install — a 2021 customer thanked Austin for a difficult installation **Concerns:** - A missed propane delivery — a 2026 customer said their pipes froze - A cancelled oil delivery — a 2025 customer said an unplowed road was cited - Unanswered repair calls — a 2025 customer said furnace repairs never got scheduled - A heat pump repair — a 2025 customer said the company refused to repair it - An emergency charge — a 2024 customer disputed it after a gas leak ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself on BBB as offering plumbing and heating contracting, air conditioning, underground petroleum tank replacement, and propane and oil delivery _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/vt/derby/profile/plumber/freds-energy-0021-68414) — “About (Better Business Bureau, self-described): Fred's Plumbing & Heating, Inc. offers plumbing and heating contracting services. The compan…” - BBB grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/vt/derby/profile/plumber/freds-energy-0021-68414) — “Better Business Bureau grade: A+” - 2.8 stars from 62 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Fred's%20Energy&query_place_id=ChIJ_____8DqtUwRz7-AnHlhfOo) — “Google: 2.8★ from 62 ratings” - A 2025 customer said a scheduled oil delivery was called off over an unplowed road and pushed to the next week _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21rMGNuQTVhakJuZEVselVEZEJabmRyYWtscWVXYxAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CAIQACodChtycF9oOmk0cnA5ajBndElzUDdBZndraklqeWc%7C%7C?hl=en-US) — “1★ Living in the snow-belt of VT, a warm home is literally a life and death matter. We were scheduled to have an oil delivery today. Around …” - A 2026 customer said a propane delivery on auto delivery did not come and their pipes froze _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2twR1NsOVZYMjkwVVRWd1NqSkZZbWxQZW5CZlozYxAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CAIQACodChtycF9oOkpGSl9VX290UTVwSjJFYmlPenBfZ3c%7C%7C?hl=en-US) — “1★ Did not deliver propane when it was on auto delivery. Pipes froze. Took ZERO responsibility. Pulled all 5 accounts from them.” - A 2024 customer said a fuel delivery was pushed back 6 days and an emergency delivery was offered for an extra charge _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURQOUs3Q3VnRRAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgIDP9K7CugE%7C%7C?hl=en-US) — “1★ Absolutely the worst place to get service in lamoille county. Was told they were going to deliver fuel 2 days ago and now I won’t be gett…” - A 2025 customer said the company installed a heat pump and refused to repair it _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1TVJFcHFWV1ZUVjFCeldFVmlkbTV3VDNack0zYxAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CAIQACodChtycF9oOk5MREpqVWVTV1BzWEVidm5wT3ZrM3c%7C%7C?hl=en-US) — “1★ Absolute worst company. They installed a heat pump and now refuse to repair it. They say they will call back and never do. Their service …” - A 2025 customer said furnace repairs were never scheduled after several attempts _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWVlJuVjNRM0JmVWtZek9Xa3pWVFZqY2tST1UyYxAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CAIQACodChtycF9oOlVVRnV3Q3BfUkYzOWkzVTVjckROU2c%7C%7C?hl=en-US) — “1★ Horrible company. Tried several times to schedule repairs to my furnace. They kept putting me off and saying they would call me back. Lon…” - A 2024 customer said a pressure test and tank fill left a gas leak, then disputed the emergency service charge _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR2NTZmLXZRRRAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgIDv56f-vQE%7C%7C?hl=en-US) — “1★ These people are CROOKS. They Came to do a pressure test and fill 100 galon tank $500. Ok. However they left behind a major gas leak in m…” - A 2023 customer said a tenant still had no heat 4 weeks after a furnace service _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaX19qcEVREAE!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgICZ__jpEQ%7C%7C?hl=en-US) — “1★ Horrible service. I've been using freds since I bought my house. Called them out to convert my new oven and to service the tenants furnit…” - A 2025 customer said the company came during a Nor'easter to check on their gas _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKZXk1Wk9mMElMMWh3RRAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEJey5ZOf0IL1hwE%7C%7C?hl=en-US) — “5★ Wonderful people I have had to deal with them at work in St. Johnsbury and at home in Morrisville. So committed came during a Nor’easter …” - A 2022 customer said the Morrisville office was very prompt to make sure a vulnerable elder had heat _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtblpfTkxBEAE!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgICmnZ_NLA%7C%7C?hl=en-US) — “5★ Fred’s went above and beyond to make sure a vulnerable elder had heat and were very prompt to fix the problem- the customer service is ex…” - A 2019 Reddit commenter wrote that delivery had always been on time _(confidence: low)_ - [reddit.com](https://www.reddit.com/r/vermont/comments/b3put4/propane_companies/ej17mqk/) — “r/vermont — Fred's has always been super reliable for me. Not sure how the cost compares, but delivery has always been on time.” - Specializes in Heating Oil Delivery _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21rMGNuQTVhakJuZEVselVEZEJabmRyYWtscWVXYxAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CAIQACodChtycF9oOmk0cnA5ajBndElzUDdBZndraklqeWc%7C%7C?hl=en-US) — “1★ Living in the snow-belt of VT, a warm home is literally a life and death matter. We were scheduled to have an oil delivery today. Around …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfM011Nmx3RRAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgID_3Mu6lwE%7C%7C?hl=en-US) — “1★ Called up and got a price on fuel oil for 375 a gallon and then when they delivered it, it was four dollars a gallon So they took a $50 b…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNob0xPZldBEAE!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgIChoLOfWA%7C%7C?hl=en-US) — “5★ I use Fred's for my fuel delivery. They are very nice and try to help you if they can.” - [Better Business Bureau](https://www.bbb.org/us/vt/derby/profile/plumber/freds-energy-0021-68414) — “About (Better Business Bureau, self-described): Fred's Plumbing & Heating, Inc. offers plumbing and heating contracting services. The compan…” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1TVJFcHFWV1ZUVjFCeldFVmlkbTV3VDNack0zYxAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CAIQACodChtycF9oOk5MREpqVWVTV1BzWEVidm5wT3ZrM3c%7C%7C?hl=en-US) — “1★ Absolute worst company. They installed a heat pump and now refuse to repair it. They say they will call back and never do. Their service …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURqM3N2dFJ3EAE!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgIDj3svtRw%7C%7C?hl=en-US) — “1★ Very poor follow up after installation of mini-splits. Do not recommend Fred’s unless you are committed to aggressively stay on top of th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNaX19qcEVREAE!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgICZ__jpEQ%7C%7C?hl=en-US) — “1★ Horrible service. I've been using freds since I bought my house. Called them out to convert my new oven and to service the tenants furnit…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtZ2NXR0lnEAE!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgICmgcWGIg%7C%7C?hl=en-US) — “5★ Extremely pleased with the expertise, knowledge and courtesy of Austin and the whole crew on the difficult installation of new system. I …” - Also offers Plumbing _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNlcjh1YmxBRRAB!2m1!1s0x0:0xea7c61799c80bfcf!3m1!1s2@1:CIHM0ogKEICAgICer8ublAE%7C%7C?hl=en-US) — “1★ Communication is awful. Send out handymen to do plumbing work. Pretty sure they installed a used toilet that whistles, charged for the bo…” ## License No license record has been checked yet for this contractor. ## Sources - [Reddit](https://www.reddit.com/r/fredagain/comments/17g0g3w/freds_energy_was_insane_tonight_first_time/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Fred's%20Energy&query_place_id=ChIJ_____8DqtUwRz7-AnHlhfOo): 2.8★ from 62 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Fred's%20Energy&query_place_id=ChIJ_____8DqtUwRz7-AnHlhfOo): Listed on this source - [Official Website](https://callfreds.com): 50 yrs in business · Self-reported profile and service details - [Local News](https://www.vtcng.com/news_and_citizen/news/business_news/fred-s-energy-increases-propane-storage-with-state-of-the-art-tanks/article_368888d3-1231-433d-9fc5-5c21c92e4cf3.html): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/vt/derby/profile/plumber/freds-energy-0021-68414): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Fred's Energy in Morrisville. They have always treated us well.” — u/huskers2468 in r/vermont (2026-03-06) — https://www.reddit.com/r/vermont/comments/1rmk0z9/heating_oil/o91dcxi/ - “I consider Fred's price for propane pretty reasonable” — u/bonanzapineapple in r/vermont (2023-09-03) — https://www.reddit.com/r/vermont/comments/168k8ws/best_heating_fuel_provider_in_rural_vermont/jywdsqz/ - “Fred's Energy 3.29 last week” — u/mrbisthebest in r/vermont (2023-02-22) — https://www.reddit.com/r/vermont/comments/118la6v/ridiculous_propane_prices_anyone_else/j9i89fb/ - “Fred's has propane at $3.09 a gallon now in the NEK.” — u/jimfoxer in r/vermont (2021-11-14) — https://www.reddit.com/r/vermont/comments/qrppfl/how_much_are_people_paying_per_gallon_for_propane/hkjx2vg/ - “Fred's has always been super reliable for me. Not sure how the cost compares, but delivery has always been on time.” — u/Absurdity_Everywhere in r/vermont (2019-03-21) — https://www.reddit.com/r/vermont/comments/b3put4/propane_companies/ej17mqk/ - “Fred’s Energy buys County Oil” — vtcng.com — https://www.vtcng.com/news_and_citizen/news/local_news/fred-s-energy-buys-county-oil/article_161cecf6-d877-11e8-9792-6b8b7a8a47b3.html - “Fred’s Energy increases propane storage with state-of-the-art tanks” — vtcng.com — https://www.vtcng.com/news_and_citizen/news/business_news/fred-s-energy-increases-propane-storage-with-state-of-the-art-tanks/article_368888d3-1231-433d-9fc5-5c21c92e4cf3.html ## Recent reviews - **1/5 · Google Reviews · fredrick small · 2026-03-06**: Order fuel at 20% never came had to pay emergency fee so I don’t run out been through them for year poor customer loyalty what up with the fuel places this year!!!! - **1/5 · Google Reviews · K M · 2026-01-28**: Did not deliver propane when it was on auto delivery. Pipes froze. Took ZERO responsibility. Pulled all 5 accounts from them. - **1/5 · Google Reviews · Kurt Vogelpohl · 2025-12-12**: Living in the snow-belt of VT, a warm home is literally a life and death matter. We were scheduled to have an oil delivery today. Around mid-morning I received an email saying that because our road was not plowed, they could not deliver. (Our road was plowed last evening.) I immediately called to as… - **1/5 · Google Reviews · Brent M · 2025-12-04**: Absolute worst company. They installed a heat pump and now refuse to repair it. They say they will call back and never do. Their service team is incredibly rude. Do not use them! Use absolutely anyone else - **1/5 · Google Reviews · Lisa Tilton · 2025-10-21**: Horrible company. Tried several times to schedule repairs to my furnace. They kept putting me off and saying they would call me back. Long story short they never called back or ever scheduled a repair service. I’ve come to the conclusion that they don’t really know how to repair anything and that th… - **1/5 · Google Reviews · Renee Cortese · 2025-08-22**: I’d rather have a root canal than have to deal with this company again. Every single person I have dealt with at Fred’s Energy is either unfriendly, incompetent or doesn’t show up on time. Customer service goes a long way and these folks lack any bit of understanding of what that means. Would give … - **5/5 · Google Reviews · Asha Marshall · 2025-06-01**: Wonderful people I have had to deal with them at work in St. Johnsbury and at home in Morrisville. So committed came during a Nor’easter to check on our gas. - **1/5 · Google Reviews · Selena Otruba · 2025-03-03**: Talked to multiple people while setting up my account last week and was told by multiple people I would be on the schedule for Monday. I was totally out of fuel because another fuel company gave me the run around for 2 weeks so I was switching, hoping Fred’s would be different… they were not. They d… - **1/5 · Google Reviews · Andy Vlahos · 2025-01-22**: Called up and got a price on fuel oil for 375 a gallon and then when they delivered it, it was four dollars a gallon So they took a $50 bill out of my wallet - **1/5 · Google Reviews · gary lee · 2024-12-24**: These people are CROOKS. They Came to do a pressure test and fill 100 galon tank $500. Ok. However they left behind a major gas leak in my house. When i called to tell them what was happening they dispatched someone to fix it right away which i thought was great!! Until the next day i saw that they… --- Data freshness: last scanned 2026-10-08T19:27:55.578Z. Cite as: Fred's Energy — Tavlee (https://tavlee.com/contractor/fred-s-energy-morristown) Source: https://tavlee.com/contractor/fred-s-energy-morristown ## Sitemap [Full site index](https://tavlee.com/sitemap.md)