# Friendly Maids Llc **Trade:** House Cleaning · **Address:** 35 Brittany's Way, Eastham, MA 02642 · **Phone:** (845) 459-9711 · **Website:** https://www.friendlymaidsbos.com/copy-of-about-us · **Languages:** English **Rating: 2.9/5** (low confidence) — from 3 reviews across 3 sources. ## The honest read Friendly Maids LLC is a family-owned cleaning company that says it's been in business five years, running out of a Brockton office with a second location in Eastham, and taking on everything from routine housekeeping to eviction turnovers and commercial jobs around the South Shore and Cape. The written record is thin but tells two different stories. A March 2024 Thumbtack review calls out one cleaner, Denesha, by name and praises the value and attentiveness on a mix of residential and commercial work. A June 2024 review from the same platform describes the opposite experience — an appointment that got cancelled, with a promised free reschedule that never came through. A short 2019 review calls the service simply "outstanding," and Google shows a single unreviewed 5-star rating. Before booking, it's worth asking directly about scheduling reliability, since the most recent detailed account on file involves a cancellation and an unfulfilled makeup offer — and with only three Thumbtack ratings and one Google rating total, there isn't much of a track record yet to weigh it against. Good fit for someone in the Brockton-to-Cape corridor who wants a small, family-run outfit for a one-time or recurring clean — just confirm the appointment and any promised reschedule in writing before the crew is booked. **Strengths:** - Praised by name — a 2024 review credits staff member Denesha directly - Wide service range — handles residential, commercial and turnover cleaning jobs **Concerns:** - Cancelled appointment — a 2024 review says a promised free reschedule fell through - Thin review base — only three Thumbtack ratings and one Google rating on file **Where sources disagree:** - Google shows a single 5-star rating with no review text while Thumbtack's 3 ratings average 3.7 stars including one negative account — different platforms tell different stories ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as a family-owned residential and commercial cleaner working out of Brockton with a second Eastham location _(confidence: medium)_ - [Official Website](https://www.friendlymaidsbos.com) — “Friendly Maids LLC is a residential and commercial cleaning company operating out of Brockton and Eastham, Massachusetts, offering routine h…” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Stated ownership (Thumbtack): Family-owned” - Says on its website it has been in business five years _(confidence: medium)_ - [Official Website](https://www.friendlymaidsbos.com) — “Self-reported 5 years in business” - A March 2024 Thumbtack review names a specific cleaner, Denesha, and praises value and communication _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “It was a great experience working with Friendly Maids. It doesn't matter if you're looking to clean once every couple of months, painting pa…” - A June 2024 Thumbtack review describes an appointment that was cancelled, with a promised free reschedule never honored _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Can't attest to their cleaning because they Cancelled. Said they would reschedule for a free clean. Then had a reason why they would not do …” - Thumbtack lists a completed background-check credential tied to a named staff member _(confidence: medium)_ - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Listed certification: Background Check (Thumbtack-verified)” - Google shows a single 5-star rating with no written review; Thumbtack shows 3.7 stars from 3 ratings (34% five-star, 33% four-star, 33% two-star) _(confidence: medium)_ - [Google](https://www.google.com/maps/search/?api=1&query=Friendly%20Maids%20Llc&query_place_id=ChIJq6rae51o-4kRHmgvZwWWKVI) — “Google: 5★ from 1 ratings” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Thumbtack: 3.7★ from 3 ratings” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Thumbtack star distribution: 34% 5★ · 33% 4★ · 33% 2★ (of 3 ratings)” - Specializes in House Cleaning _(confidence: high)_ - [Official Website](https://www.friendlymaidsbos.com) — “Friendly Maids LLC is a residential and commercial cleaning company operating out of Brockton and Eastham, Massachusetts, offering routine h…” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “It was a great experience working with Friendly Maids. It doesn't matter if you're looking to clean once every couple of months, painting pa…” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Can't attest to their cleaning because they Cancelled. Said they would reschedule for a free clean. Then had a reason why they would not do …” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Service was outstanding” - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819) — “Services offered (Thumbtack): Commercial Cleaning, House Cleaning, Garage, Basement or Attic Cleaning” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License No license record has been checked yet for this contractor. ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Friendly%20Maids%20Llc&query_place_id=ChIJq6rae51o-4kRHmgvZwWWKVI): 5.0★ from 1 ratings - [Official Website](https://www.friendlymaidsbos.com): 5 yrs in business · Self-reported profile and service details - [Thumbtack](https://www.thumbtack.com/ma/eastham/house-cleaning/friendly-maids/service/362239601842978819): 3.7★ from 3 ratings ## Recent reviews - **Thumbtack · Katie M. · 2024-06-25**: Can't attest to their cleaning because they Cancelled. Said they would reschedule for a free clean. Then had a reason why they would not do a free clean. - **Thumbtack · Michelin J. · 2024-03-13**: It was a great experience working with Friendly Maids. It doesn't matter if you're looking to clean once every couple of months, painting part of the house or the whole house once a year, construction clean (the so-called ~big job), residential or commercial cleaning, BIG or small, the list goes on … - **Thumbtack · Andre M. · 2019-06-24**: Service was outstanding --- Data freshness: last scanned 2026-08-22T11:00:46.354Z. Cite as: Friendly Maids Llc — Tavlee (https://tavlee.com/contractor/friendly-maids-llc-eastham) Source: https://tavlee.com/contractor/friendly-maids-llc-eastham