# G & G Appliance Service

**Trade:** Appliance Repair · **Address:** 129A Lowell Rd, Salem, NH 03079 · **Phone:** (978) 858-0195 · **Website:** https://www.gandgapplianceservice.com/ · **Languages:** English

**Rating: 4.0/5** (medium confidence) — from 7 reviews across 5 sources.
100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

G & G Appliance Service repairs major home appliances — washers, dryers, refrigerators, dishwashers, ovens and stoves — from its base in Salem, New Hampshire. The company describes itself as owner-operated, with George at the helm for decades; Better Business Bureau records trace the business back to 1985, and the company's own site puts its tenure at about 50 years.

Homeowners who hired the company between 2023 and 2025 consistently single out the same technician, Eshtrie, for careful, professional work — diagnosing and fixing a stuck dishwasher within thirty minutes on one visit, and returning to finish a trickier repair on another. Reviewers describe arrivals within the scheduled window, with a 2025 review calling the response swift and the price fair. The Better Business Bureau backs that pattern with an A+ rating and accredited status, with no complaints or government actions on its file.

One thing worth a quick question before booking: the company's own site claims 50 years in business, while BBB's incorporation date puts the figure closer to 41 — a minor gap that doesn't change the more recent track record either source describes.

For a straightforward appliance breakdown — a dead dishwasher, a refrigerator on the fritz, a washer that won't spin — this looks like a safe, well-regarded call, particularly if you can ask for Eshtrie by name.

**Strengths:**
- Named technician praise — Eshtrie repeatedly credited for careful, professional repairs
- Fast diagnoses — one dishwasher fixed within thirty minutes of arrival
- On-time service — reviewers note arrivals within the scheduled window
- BBB A+ accreditation — accredited since 2000 with no complaints on file

**Where sources disagree:**
- The company's own site describes itself as 50 years in business, while BBB's incorporation date (1985) puts the figure closer to 41 years.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- G & G Appliance Service has been in business since 1985, according to Better Business Bureau records, and describes itself on its own site as operating for 50 years under longtime owner George. _(confidence: medium)_
  - [Official Website](https://www.gandgapplianceservice.com) — “Owner-operated appliance repair business based in Salem, NH, in business about 50 years, offering radio-dispatched repair for major home app…”
  - [Official Website](https://www.gandgapplianceservice.com) — “Company history (self-reported): The site states the business opened its doors 50 years ago under longtime owner George.”
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “BBB profile confirms G&G Appliance Service, Inc. (A+ rated, BBB Accredited since 2000) as a Salem, NH 03079 appliance repair business owned …”
- The Better Business Bureau rates G & G Appliance Service A+ and lists it as an accredited business since 2000, with no complaints or government actions on its BBB file. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “Better Business Bureau: accredited / certified / member”
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “BBB profile confirms G&G Appliance Service, Inc. (A+ rated, BBB Accredited since 2000) as a Salem, NH 03079 appliance repair business owned …”
- The company repairs major home appliances — washers, dryers, refrigerators, dishwashers, ovens and stoves — as listed on its BBB profile and its own site. _(confidence: high)_
  - [Official Website](https://www.gandgapplianceservice.com) — “Owner-operated appliance repair business based in Salem, NH, in business about 50 years, offering radio-dispatched repair for major home app…”
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “Services offered (Better Business Bureau): Appliance Repair, Dishwasher Repair, Dryer Repair, Oven Repair, Refrigerator Repair, Stove Repair…”
- Google reviewers from 2023 to 2025 repeatedly and specifically credit technician Eshtrie for fast, correct diagnoses and professional service, including a dishwasher fixed within thirty minutes of arrival. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWOFlmblRREAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgICV8YfnTQ%7C%7C?hl=en) — “5★ I highly recommend G&G Appliance Service, especially service tech Eshtrie . The service quality was truly exceptional, very knowledgeable…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscHFpZVBnEAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIDlpqiePg%7C%7C?hl=en) — “5★ Eshtrie was very professional and quick. He diagnosed the problem and was in and out in less than 15 minutes. He arrived right at 8 when …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsNWNUVTV3RRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgICl5cTU5wE%7C%7C?hl=en) — “5★ Our dishwasher stopped working and Eshtrie came to our house and diagnosed the problem and fixed it by half an hour. He was very professi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNseGItWlJBEAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIClxb-ZRA%7C%7C?hl=en) — “5★ Our service tech, Eshtrie, was on time, knowledgeable, and very helpful.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGcDlpTHh3RRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIDFp9iLxwE%7C%7C?hl=en) — “5★ Top review here for technician Eshtrie, who visited twice in the last couple weeks to fix our dishwasher. It was not a normal issue and h…”
- Reviewers describe prompt scheduling and fair pricing, including a 2025 review praising a swift response and fair price for the repair. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvLVlHZGdRRRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgMCo-YGdgQE%7C%7C?hl=en) — “5★ Very happy with my experience with this repair company. No nonsense, swift response and repair. George did excellent work. Fair price.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscHFpZVBnEAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIDlpqiePg%7C%7C?hl=en) — “5★ Eshtrie was very professional and quick. He diagnosed the problem and was in and out in less than 15 minutes. He arrived right at 8 when …”
- The rating reflects 7 Google reviews from 2023 to 2025, all five stars, alongside an A+ BBB rating with no complaints on file. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=G%20%26%20G%20Appliance%20Service&query_place_id=ChIJ5R8t0F6q44kRV4ZJMkhSuXM) — “Google: 4.7★ from 14 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUNvLVlHZGdRRRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgMCo-YGdgQE%7C%7C?hl=en) — “5★ Very happy with my experience with this repair company. No nonsense, swift response and repair. George did excellent work. Fair price.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNWOFlmblRREAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgICV8YfnTQ%7C%7C?hl=en) — “5★ I highly recommend G&G Appliance Service, especially service tech Eshtrie . The service quality was truly exceptional, very knowledgeable…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscHFpZVBnEAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIDlpqiePg%7C%7C?hl=en) — “5★ Eshtrie was very professional and quick. He diagnosed the problem and was in and out in less than 15 minutes. He arrived right at 8 when …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsNWNUVTV3RRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgICl5cTU5wE%7C%7C?hl=en) — “5★ Our dishwasher stopped working and Eshtrie came to our house and diagnosed the problem and fixed it by half an hour. He was very professi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNseGItWlJBEAE!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIClxb-ZRA%7C%7C?hl=en) — “5★ Our service tech, Eshtrie, was on time, knowledgeable, and very helpful.”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsMk5qUHJnRRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgICl2NjPrgE%7C%7C?hl=en) — “5★ Eshtrie”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGcDlpTHh3RRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIDFp9iLxwE%7C%7C?hl=en) — “5★ Top review here for technician Eshtrie, who visited twice in the last couple weeks to fix our dishwasher. It was not a normal issue and h…”
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “Better Business Bureau grade: A+”
- Specializes in Appliance Repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNsNWNUVTV3RRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgICl5cTU5wE%7C%7C?hl=en) — “5★ Our dishwasher stopped working and Eshtrie came to our house and diagnosed the problem and fixed it by half an hour. He was very professi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURGcDlpTHh3RRAB!2m1!1s0x0:0x73b9524832498657!3m1!1s2@1:CIHM0ogKEICAgIDFp9iLxwE%7C%7C?hl=en) — “5★ Top review here for technician Eshtrie, who visited twice in the last couple weeks to fix our dishwasher. It was not a normal issue and h…”
  - [Official Website](https://www.gandgapplianceservice.com) — “Owner-operated appliance repair business based in Salem, NH, in business about 50 years, offering radio-dispatched repair for major home app…”
  - [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669) — “Services offered (Better Business Bureau): Appliance Repair, Dishwasher Repair, Dryer Repair, Oven Repair, Refrigerator Repair, Stove Repair…”

## License

NH doesn't license or register this trade, so there's no state registry to check. That's true of every business in this trade, not specific to this one.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=G%20%26%20G%20Appliance%20Service&query_place_id=ChIJ5R8t0F6q44kRV4ZJMkhSuXM): 4.7★ from 14 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=G%20%26%20G%20Appliance%20Service&query_place_id=ChIJ5R8t0F6q44kRV4ZJMkhSuXM): Listed on this source
- [Exa](https://openingtimes.co/g-g-colonial-homes-charlton-th): 0 web mentions across the open web (each linked to its source)
- [Official Website](https://www.gandgapplianceservice.com): 50 yrs in business · Self-reported profile and service details
- [Better Business Bureau](https://www.bbb.org/us/nh/salem/profile/small-appliance-services/gg-appliance-service-inc-0051-92028669): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Maryann monahan · 2025-04-18**: Very happy with my experience with this repair company. No nonsense, swift response and repair. George did excellent work. Fair price.
- **5/5 · Google Reviews · carl mangona · 2023-12-07**: I highly recommend G&G Appliance Service, especially service tech Eshtrie . The service quality was truly exceptional, very knowledgeable and professional.
- **5/5 · Google Reviews · Tina Orologio · 2023-12-01**: Eshtrie was very professional and quick. He diagnosed the problem and was in and out in less than 15 minutes. He arrived right at 8 when it was scheduled between 8 and10. Thank you.
- **5/5 · Google Reviews · Sharon Licata · 2023-11-23**: Our dishwasher stopped working and Eshtrie came to our house and diagnosed the problem and fixed it by half an hour. He was very professional and proficient. Thanks to G&G and Eshtrie.
- **5/5 · Google Reviews · matthew funk · 2023-11-22**: Our service tech, Eshtrie, was on time, knowledgeable, and very helpful.
- **5/5 · Google Reviews · Laura Manhey · 2023-11-13**: Eshtrie
- **5/5 · Google Reviews · Jules Martowski · 2023-11-10**: Top review here for technician Eshtrie, who visited twice in the last couple weeks to fix our dishwasher. It was not a normal issue and he made sure to do the job right. Highly recommend!

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Data freshness: last scanned 2026-09-04T06:31:06.980Z.
Cite as: G & G Appliance Service — Tavlee (https://tavlee.com/contractor/g-and-g-appliance-service-salem)
Source: https://tavlee.com/contractor/g-and-g-appliance-service-salem