# G C Inc Custom Builders

**Trade:** General Contractor / Remodeling · **Address:** 259 Great Western Rd Ste B, South Dennis, MA 02660 · **Phone:** (508) 394-1612 · **Languages:** English

**Rating: 2.5/5** (low confidence) — from 1 reviews across 3 sources.

## The honest read

G C Inc Custom Builders — also filed with BBB as G.C. Custom Builders, Inc. and doing business as G.C. Electric, Inc. — is a residential general contracting firm based in South Dennis, MA. The company self-reports to BBB that it was established in Massachusetts in 1973 and incorporated in 1992, with president Glenn Crafts and clerk Robin Crafts running the firm and about 6 employees on staff.

The public record on the work itself is thin and mixed. Google shows a 3★ average from just 2 ratings, and the one detailed written review on file, from 2020, describes a low-bid job where the reviewer says the crew used materials not suited to exterior work, damaged the bathtub, floors and baseboards, and installed a bathroom exhaust fan without proper flashing — leading to roughly $5,000 in water damage the homeowner had to pay to fix, along with complaints about left-behind cigarette butts and a dismissive response when asked to be more careful.

BBB rates the firm A+, though it is not a BBB Accredited Business — that letter grade reflects BBB's own business-practices criteria, not customer satisfaction, and shouldn't be read as offsetting the 2020 complaint above it. No licence number or services list appears on the public profiles reviewed here.

With only one written review on file and it describing a significant, specific problem, anyone considering this long-running outfit should ask for recent references and get the scope of work and any warranty terms in writing before booking.

**Strengths:**
- Long-established firm — self-reported in business in South Dennis since 1973

**Concerns:**
- Work quality complaint — 2020 review alleges cut corners and roughly $5,000 water damage

**Where sources disagree:**
- BBB's A+ letter grade reflects business-practices criteria, not customer satisfaction — it sits alongside a detailed 1★ complaint and a 3★ Google average, so it should not be read as offsetting the work-quality concerns

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Self-reported to BBB as established in Massachusetts in 1973 and incorporated in 1992, run by president Glenn Crafts and clerk Robin Crafts with about 6 employees, also doing business as G.C. Electric, Inc. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772) — “BBB profile for G.C. Custom Builders, Inc. at the contractor's own address (259 Great Western Rd, South Dennis, MA 02660-3792) and phone (50…”
- BBB rates the business A+ although it is not a BBB Accredited Business. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772) — “BBB profile for G.C. Custom Builders, Inc. at the contractor's own address (259 Great Western Rd, South Dennis, MA 02660-3792) and phone (50…”
- A 2020 Google reviewer described cut corners, unsuitable exterior materials, damage to the bathtub/floors/baseboards, and a bathroom fan installed without proper flashing that led to roughly $5,000 in water damage. _(confidence: high)_
  - [Google Reviews](https://maps.google.com/?cid=11754998364988048803&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ They were the lowest bidders on my project & it’s obvious why. They used materials not suitable for exterior work outside. Cut corners wh…”
- Google shows a 3★ average from only 2 ratings, and the sole written review on file is a detailed 1★ complaint from 2020 — a thin record that skews negative. _(confidence: medium)_
  - [Google](https://www.google.com/maps/search/?api=1&query=G%20C%20Inc%20Custom%20Builders&query_place_id=ChIJowOui9k--4kRowVpeLskIqM) — “Google: 3★ from 2 ratings”
  - [Google Reviews](https://maps.google.com/?cid=11754998364988048803&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “1★ They were the lowest bidders on my project & it’s obvious why. They used materials not suitable for exterior work outside. Cut corners wh…”
- Residential general contracting / custom home building, per the firm's own BBB business description. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772) — “BBB profile for G.C. Custom Builders, Inc. at the contractor's own address (259 Great Western Rd, South Dennis, MA 02660-3792) and phone (50…”
- Specializes in General Contractor / Remodeling _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772) — “BBB profile for G.C. Custom Builders, Inc. at the contractor's own address (259 Great Western Rd, South Dennis, MA 02660-3792) and phone (50…”
- Also offers Carpentry _(confidence: low)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772) — “BBB profile for G.C. Custom Builders, Inc. at the contractor's own address (259 Great Western Rd, South Dennis, MA 02660-3792) and phone (50…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://madpl.mylicense.com/Verification/

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=G%20C%20Inc%20Custom%20Builders&query_place_id=ChIJowOui9k--4kRowVpeLskIqM): 3.0★ from 2 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=G%20C%20Inc%20Custom%20Builders&query_place_id=ChIJowOui9k--4kRowVpeLskIqM): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/south-dennis/profile/building-contractors/gc-custom-builders-inc-0021-54772): Listed on this source

## Recent reviews

- **1/5 · Google Reviews · Ennie E · 2020-04-10**: They were the lowest bidders on my project & it’s obvious why. They used materials not suitable for exterior work outside. Cut corners wherever possible. We’re negligent about caring for my personal property (ei bathtub, floors, baseboards, etc). They installed a fan in my downstairs bathroom & didn…

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Data freshness: last scanned 2026-08-24T18:19:36.670Z.
Cite as: G C Inc Custom Builders — Tavlee (https://tavlee.com/contractor/g-c-inc-custom-builders-south-dennis)
Source: https://tavlee.com/contractor/g-c-inc-custom-builders-south-dennis