--- title: "GALVIN POOLS & BACKYARD PARADISE" description: "Galvin Pools & Backyard Paradise sells pools and pool supplies and installs pools and liners. On its website, the company describes itself as family owned " doc_version: "2026-10-19" last_updated: "2026-10-19" --- # GALVIN POOLS & BACKYARD PARADISE **Trade:** Pool Cleaning · **Address:** 334 US-1, Orange, CT 06477 · **Phone:** (203) 795-5288 · **Website:** https://www.galvinpoolsandbackyardparadise.com/ · **Languages:** English **Rating: 2.7/5** (medium confidence) — from 18 reviews across 7 sources. 50% of sentiment-scored reviews read net-positive. Last 6 months: 5 reviews, 1 negative. ## The honest read Galvin Pools & Backyard Paradise sells pools and pool supplies and installs pools and liners. On its website, the company describes itself as family owned and operated, offering in-ground and above-ground pool installation, liner replacement and other pool service, and gives 42 years in business; its Houzz profile says Herb Galvin started it in 1966. Its BBB grade is A+, and it holds 4 stars from 62 Google ratings. A recent customer called the pool staff knowledgeable. A recent reviewer who said they had used Galvin for many years described the staff as experienced and friendly. A 2022 customer said the company closed their pool as instructed the year before and named a pool purchase, installation, a new liner and chemicals among what they bought there. A recent customer wrote that a liner installed in 2022 was left with wrinkles on the steps and at the deep end; the steps were fixed, the company agreed to split the cost of redoing the deep end, and the customer said calls then went unreturned and the liner now has faded spots. A 2025 customer who bought a pool for $8k said the installer the salesman recommended, Zach, left a ditch on one side and a pile of dirt against the pool wall on the other, and had not come back to look at it. A 2024 customer said the company did not show up to close their pool on the scheduled day and never called. A 2024 reviewer said rarely does anyone pick up the phone. A 2025 reviewer said a 50 lb bag of sand cost $24, up from $4.50. Connecticut lists its home improvement contractor registration, HIC.0623446, as active, held by Galvin Pools and Backyard Paradise LLC. **Strengths:** - Knowledgeable store staff — a recent customer praised the pool staff's knowledge - A pool closing — a 2022 customer said their pool was closed as instructed **Concerns:** - Liner installation — a recent customer reported wrinkles, then faded spots - Install site cleanup — a 2025 customer said dirt was left against the wall - A missed closing — a 2024 customer said no one came or called - Phone response — a 2024 reviewer said rarely does anyone pick up **Where sources disagree:** - The company's website gives 42 years in business, while its Houzz profile says it was started in 1966 ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Describes itself as family owned and operated, offering pool installation, liner replacement and other pool service _(confidence: medium)_ - [Official Website](https://www.galvinpoolsandbackyardparadise.com) — “About (self-reported, verbatim): Whether you need a new in-ground or above-ground pool designed and installed, a liner replacement, or any o…” - Its Houzz profile says Herb Galvin started the company in 1966 _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/galvin-pools-and-backyard-paradise-pfvwus-pf~1545031445) — “About (Houzz profile, the business's own statement): Galvin Pools was started by Herb Galvin in 1966 and since Herb Galvin sold and installe…” - BBB grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/orange/profile/pool-contractors/galvin-pools-and-backyard-paradise-llc-0111-8000011) — “Better Business Bureau grade: A+” - 4 stars from 62 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Galvin%20Pools%20%26%20Backyard%20Paradise&query_place_id=ChIJs5AUb8d16IkRTN4t6StaUT0) — “Google: 4★ from 62 ratings” - A recent customer called the pool staff knowledgeable _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201R01ERjRYMVJLYzFCV2FUSllhSFJpV201T2FVRRAB!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CAIQACodChtycF9oOm5GMDF4X1RKc1BWaTJYaHRiWm5OaUE%7C%7C?hl=en-US) — “5★ Galvin has the most knowledgeable pool staff, and their products are superior to other pool stores.” - A 2022 customer said the company closed their pool as instructed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQydDZTbUhnEAE!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CIHM0ogKEICAgID2t6SmHg%7C%7C?hl=en-US) — “5★ Can’t say enough about Galvin Pools, especially Truman. He’s very helpful & knowledgeable. Closed our pool as instructed last year & in p…” - A recent customer reported wrinkles in a liner installed in 2022, unreturned calls and faded spots _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pSUk56SnFWMnd0Tld4TVJqTjNkVlJyYTFOdmRtYxAB!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CAIQACodChtycF9oOjRRNzJqV2wtNWxMRjN3dVRra1Nvdmc%7C%7C?hl=en-US) — “1★ We were in need of a new pool liner in 2022. We selected Galvin based on their long history in this business. We gave a down payment and …” - A 2025 customer said the pool installer left a ditch and dirt against the pool wall and did not return _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT201YVFsSlVOVWN5YkRSalYyMVpSbWRZU25KVFpVRRAB!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CAIQACodChtycF9oOm5aQlJUNUcybDRjV21ZRmdYSnJTZUE%7C%7C?hl=en-US) — “2★ Recently I bought a pool from Galvin pool for $8k. My only positive interaction was w the sales man Trumen who is knowledgeable about the…” - A 2024 customer said the company did not show up to close their pool and never called _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNucW92aE1nEAE!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CIHM0ogKEICAgICnqovhMg%7C%7C?hl=en-US) — “1★ They were supposed to come out today to close my pool. My wife called three times got three different excuses. One of the excuses was tha…” - A 2024 reviewer said rarely does anyone pick up the phone _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNuOHJfSlF3EAE!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CIHM0ogKEICAgICn8r_JQw%7C%7C?hl=en-US) — “2★ Service dept has declined since Mike left the position. They have not even changed the greeting. Rarely does anyone pick the phone up e…” - Connecticut lists its home improvement contractor registration, HIC.0623446, as active, held by Galvin Pools and Backyard Paradise LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0623446 registry-verified active — registry holder of record: GALVIN POOLS AND BACKYARD PARADISE LLC” - Specializes in Pool Cleaning _(confidence: medium)_ - [Official Website](https://www.galvinpoolsandbackyardparadise.com) — “About (self-reported, verbatim): Whether you need a new in-ground or above-ground pool designed and installed, a liner replacement, or any o…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQydDZTbUhnEAE!2m1!1s0x0:0x3d515a2be92dde4c!3m1!1s2@1:CIHM0ogKEICAgID2t6SmHg%7C%7C?hl=en-US) — “5★ Can’t say enough about Galvin Pools, especially Truman. He’s very helpful & knowledgeable. Closed our pool as instructed last year & in p…” - [Better Business Bureau](https://www.bbb.org/us/ct/orange/profile/pool-contractors/galvin-pools-and-backyard-paradise-llc-0111-8000011) — “About (Better Business Bureau, self-described): Galvin Pools and Backyard Paradise LLC offers above and in-ground swimming pools and spas, c…” ## Ownership - Identifies as family-owned — the business's own statement, not independently verified. ## License Status: **active** (#HIC.0623446, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Houzz](https://www.houzz.com/professionals/swimming-pool-builders/galvin-pools-and-backyard-paradise-pfvwus-pf~1545031445): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=GALVIN%20POOLS%20%26%20BACKYARD%20PARADISE&query_place_id=ChIJs5AUb8d16IkRTN4t6StaUT0): 4.0★ from 62 ratings - [Official Website](https://www.galvinpoolsandbackyardparadise.com): 42 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=GALVIN%20POOLS%20%26%20BACKYARD%20PARADISE&query_place_id=ChIJs5AUb8d16IkRTN4t6StaUT0): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ct/orange/profile/pool-contractors/galvin-pools-and-backyard-paradise-llc-0111-8000011): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/galvin-pools-backyard-paradise-llc): Listed on this source - [Local News](https://www.poolpad.com/pros/galvin-pools-backyard-paradise-orange-ct/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Kathy Alexander · 2026-10-06**: Galvin has the most knowledgeable pool staff, and their products are superior to other pool stores. - **5/5 · Google Reviews · Mike Petrie · 2026-06-24**: Trumen and the crew are great there - **5/5 · Google Reviews · Thomas Fedor · 2026-06-07**: Best pool store in the area. They only sell the best products. The staff is experienced, knowledgeable and very friendly. If you are buying a new pool or need help with your old one Galvin is the place to go. Been using them for many years. - **5/5 · Google Reviews · Rk Raynor · 2026-06-06**: Always have the needed supplies with excellent employee support - **1/5 · Google Reviews · maria miranda · 2026-06-01**: We were in need of a new pool liner in 2022. We selected Galvin based on their long history in this business. We gave a down payment and drained the pool. They sent a couple of installers and a manager showed up. I mentioned we didn’t expect to see him and he said he was there to keep an eye on his … - **2/5 · Google Reviews · Yolanda Rivera · 2025-07-27**: Recently I bought a pool from Galvin pool for $8k. My only positive interaction was w the sales man Trumen who is knowledgeable about the pool. He recommended Zach to install my pool for $2,400. If u buy a pool from Gavin do ur self a favor n invest that money into someone else. Zach team work is sl… - **3/5 · Google Reviews · Donald Klein · 2025-05-14**: Real Expensive Now. Sand 50 lb bag $24 used to be $4.50 going back - **1/5 · Google Reviews · salvatore criscio · 2024-09-24**: They were supposed to come out today to close my pool. My wife called three times got three different excuses. One of the excuses was that they had two crews and one of the crew booked off so they would be going to come out anyways and close the pool and they never did here. It is at 8 o’clock at ni… - **2/5 · Google Reviews · Lyn P · 2024-09-24**: Service dept has declined since Mike left the position. They have not even changed the greeting. Rarely does anyone pick the phone up either. - **1/5 · Google Reviews · Brenda Adriani · 2024-07-14**: Your website says that you're open until 5:00 on Sundays. At 2:03 there were four cars, us included, pulled into your lot and the doors were locked, saying that you close at 2:00. Change your website, for crying out loud! How hard is that?? We drove a LONG way to go to your store. Needless to sa… --- Data freshness: last scanned 2026-10-14T05:37:43.731Z. Cite as: GALVIN POOLS & BACKYARD PARADISE — Tavlee (https://tavlee.com/contractor/galvin-pools-and-backyard-paradise-orange) Source: https://tavlee.com/contractor/galvin-pools-and-backyard-paradise-orange ## Sitemap [Full site index](https://tavlee.com/sitemap.md)