--- title: "Gary Franco's PLumbing" description: "Gary Franco's Plumbing holds a 3.5-star Google rating from 21 ratings. A recent customer said they came out on Memorial Day weekend, quickly diagnosed the " doc_version: "2026-10-16" last_updated: "2026-10-16" --- # Gary Franco's PLumbing **Trade:** Plumbing · **Address:** 13 N Main St, Beacon Falls, CT 06403 · **Languages:** English **Rating: 2.4/5** (medium confidence) — from 18 reviews across 4 sources. 61% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read Gary Franco's Plumbing holds a 3.5-star Google rating from 21 ratings. A recent customer said they came out on Memorial Day weekend, quickly diagnosed the issue and replaced a leaking toilet. A recent customer with a toilet that would not flush said Gary showed up on time and was personable, and said he would schedule time to put a camera down the line. That customer said nobody called back, twice, and that they got someone else. A recent customer said a call about their concern was met with rudeness and condescension. A 2026 customer whose heat went out on a Friday night said Gary came out that night, diagnosed the issue and gave guidance on keeping the pipes from freezing overnight. That 2026 customer said that after an update the next morning that the needed part had been found, a team arrived within an hour and repaired the system. A 2025 customer getting quotes on a new hot water heater said he was able to come out the following day. A 2024 customer said they were the only local plumber available to respond to a raining kitchen. A 2023 customer said Gary came out and a pipe in the basement was replaced and repaired in 30 min. A 2023 customer said a minor kitchen emergency got same day service and was diagnosed and repaired within a couple hours. A 2026 customer said they were overcharged for warranty work, paid for something that was supposed to be free under the warranty, and that the old parts from the defective unit were reused in the new unit. A 2025 customer said the company refused to give a quote or contact them to discuss a plumbing job. A 2022 customer said the company canceled a project it had quoted and scheduled because it had a bigger commercial contract. A 2022 customer described the office manager and the owner as rude and condescending. **Strengths:** - Holiday weekend repair — a recent customer had a leaking toilet replaced - Night heating call — a 2026 customer said Gary came out that night - A basement pipe — a 2023 customer said it was repaired in 30 min **Concerns:** - Missed callbacks — a recent customer never heard back about a camera inspection - Warranty billing — a 2026 customer said they paid for a warranty replacement - A canceled project — a 2022 customer said it was dropped for a commercial contract - Phone manner — a recent customer said a call met rudeness and condescension ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 3.5-star Google rating from 21 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Gary%20Franco's%20PLumbing&query_place_id=ChIJtZr1PzXd54kREYLsbmkDmBc) — “Google: 3.5★ from 21 ratings” - A recent customer said a leaking toilet was replaced on Memorial Day weekend _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21reWRUbHlNbk5DZVdKbGQwb3RaMDFEVm00eFVIYxAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOmkydTlyMnNCeWJld0otZ01DVm4xUHc%7C%7C?hl=en-US) — “5★ Gary Franco‘s plumbing was excellent. They came out on Memorial Day weekend, quickly diagnosed the issue, and replaced our leaking toilet…” - A recent customer said no one called back to schedule a camera inspection of the line _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsTVowaFJiVUZyWDNwTFJqSjZkM2s0UXpWa2VrRRAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOllMZ0hRbUFrX3pLRjJ6d3k4QzVkekE%7C%7C?hl=en-US) — “2★ Wish I could comment on Gary's work as a plumber but I wasn't even able to get that far. I called for an issue with my toilet not flushi…” - A recent customer said a call was met with rudeness and condescension _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paUVFtVllUMGxyUkhFeFRWUndRa3hYZGkxaFJFRRAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOjZQQmVYT0lrRHExTVRwQkxXdi1hREE%7C%7C?hl=en-US) — “1★ Terrible experience. Called regarding my concern and I was met with rudeness and condescension. I will be going elsewhere next time.” - A 2026 customer said Gary came out the night their heat went out and a team repaired the system the next morning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnNFFtTnJkRk5MTWpadk4wUldObmxQTkU0MmJFRRAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOkg4QmNrdFNLMjZvN0RWNnlPNE42bEE%7C%7C?hl=en-US) — “5★ Words cannot express how grateful my family and I are for Gary Franco and his team. On my drive home from work on a Friday night—right be…” - A 2026 customer said they were overcharged for warranty work and old parts were reused _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pkTWVsRmlRelUxTVZGS1VsQm5XakpKWlZaYVpWRRAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOjdMelFiQzU1MVFKUlBnWjJJZVZaZVE%7C%7C?hl=en-US) — “1★ Liars and cheaters. Did some warranty work, overcharged us and had us pay for something that was replaced under warranty that was suppose…” - A 2025 customer said the company refused to give a quote for a plumbing job _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyenFucUVnEAE!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CIHM0ogKEICAgIDrzqnqEg%7C%7C?hl=en-US) — “1★ This company is completely unprofessional and have horrible communication skills. I laid out in detail what plumbing work I needed done …” - A 2022 customer said a scheduled project was canceled for a bigger commercial contract _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPLXREX1hnEAE!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CIHM0ogKEICAgICO-tD_Xg%7C%7C?hl=en-US) — “1★ Pathetically unprofessional! My husband and I were referred to this company by a local FB group. They were rude from the very beginning. …” - A 2023 customer said a basement pipe was replaced and repaired in 30 min _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscklYWlpREAE!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CIHM0ogKEICAgIDlrIXZZQ%7C%7C?hl=en-US) — “5★ I could not recommend them more. Had a repair that I was scared would cost $$$. Gary came out, they saw the issue, replaced and repaired …” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21reWRUbHlNbk5DZVdKbGQwb3RaMDFEVm00eFVIYxAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOmkydTlyMnNCeWJld0otZ01DVm4xUHc%7C%7C?hl=en-US) — “5★ Gary Franco‘s plumbing was excellent. They came out on Memorial Day weekend, quickly diagnosed the issue, and replaced our leaking toilet…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURscklYWlpREAE!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CIHM0ogKEICAgIDlrIXZZQ%7C%7C?hl=en-US) — “5★ I could not recommend them more. Had a repair that I was scared would cost $$$. Gary came out, they saw the issue, replaced and repaired …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwNlpLY2VREAE!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CIHM0ogKEICAgIDp6ZKceQ%7C%7C?hl=en-US) — “5★ Within two hours of me calling, I had some come out and fix a leaky pipe.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSNmFhRFlnEAE!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CIHM0ogKEICAgIDR6aaDYg%7C%7C?hl=en-US) — “5★ The Best. Reception was helpful as can be. Same day service for a minor kitchen emergency. Diagnosed and repaired within a couple hours. …” - Also offers HVAC / Heating & Cooling _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tnNFFtTnJkRk5MTWpadk4wUldObmxQTkU0MmJFRRAB!2m1!1s0x0:0x179803696eec8211!3m1!1s2@1:CAIQACodChtycF9oOkg4QmNrdFNLMjZvN0RWNnlPNE42bEE%7C%7C?hl=en-US) — “5★ Words cannot express how grateful my family and I are for Gary Franco and his team. On my drive home from work on a Friday night—right be…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/entertainment/comments/wigjkh/producer_responds_after_john_leguizamo_brands/): 0 community mentions discussing this business - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Gary%20Franco's%20PLumbing&query_place_id=ChIJtZr1PzXd54kREYLsbmkDmBc): Listed on this source - [Local News](https://us.geoview.info/gary_francos_plumbing,20944903792w): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=Gary%20Franco's%20PLumbing&query_place_id=ChIJtZr1PzXd54kREYLsbmkDmBc): 3.5★ from 21 ratings ## Recent reviews - **2/5 · Google Reviews · Nick · 2026-07-13**: Wish I could comment on Gary's work as a plumber but I wasn't even able to get that far. I called for an issue with my toilet not flushing and a woman answered the phone who said she needed to talk to Gary to find when he could get here and would call me back. She never called me back. I called lat… - **5/5 · Google Reviews · Linda Krausz · 2026-05-24**: Gary Franco‘s plumbing was excellent. They came out on Memorial Day weekend, quickly diagnosed the issue, and replaced our leaking toilet without any hassle. Professional, responsive and punctual-especially impressive considering it was a holiday weekend. Highly recommend for fast and reliable plum… - **1/5 · Google Reviews · Angela Guardiano · 2026-05-09**: Terrible experience. Called regarding my concern and I was met with rudeness and condescension. I will be going elsewhere next time. - **1/5 · Google Reviews · Al “Homeuser” · 2026-04-01**: Liars and cheaters. Did some warranty work, overcharged us and had us pay for something that was replaced under warranty that was supposed to be free, per manufacturer and warranty. They even reused all the old parts from defective unit when they put in new unit. I would look elsewhere. - **5/5 · Google Reviews · Philip Bourgoin · 2026-01-25**: Words cannot express how grateful my family and I are for Gary Franco and his team. On my drive home from work on a Friday night—right before one of the coldest nights we’ve had in years—I got a call from my wife saying our heat had gone out. I immediately pulled up Google and started calling every … - **1/5 · Google Reviews · T X · 2025-10-21**: This company is completely unprofessional and have horrible communication skills. I laid out in detail what plumbing work I needed done and they refused to give a quote or contact me to discuss the job. When I called them looking for the quote the person on the phone attacked me for asking to get … - **5/5 · Google Reviews · Katie Irwin · 2025-01-10**: After calling a number of places for quotes on a new hot water heater, I found Gary Franco’s plumbing. He was able to come out the following day, communication was excellent and they are super kind folks. 10/10 highly recommend. - **1/5 · Google Reviews · Ed T. · 2024-07-06**: Unprofessional, terrible attitudes, rude, and nasty. - **5/5 · Google Reviews · Virginia Konecny · 2024-06-12**: Two great plumbers came to my house, assessed the problem and fixed it the same day. Thanks. You are officially my new plumbers. - **5/5 · Google Reviews · Jenny Rice · 2024-03-09**: Responsive, helpful, friendly, and more than reasonable pricing. They were the only local plumber who was available to respond to our raining kitchen and we are grateful for their expedient repair. --- Data freshness: last scanned 2026-10-14T09:36:18.461Z. Cite as: Gary Franco's PLumbing — Tavlee (https://tavlee.com/contractor/gary-franco-s-plumbing-beacon-falls) Source: https://tavlee.com/contractor/gary-franco-s-plumbing-beacon-falls ## Sitemap [Full site index](https://tavlee.com/sitemap.md)