--- title: "Gem Plumbing & Heating Co" description: "Gem Plumbing & Heating Co is a plumbing and heating business in Somerset, MA. Its MA plumber license 2763-PL-C is active on the state registry, with the re" doc_version: "2026-09-28" last_updated: "2026-09-28" --- # Gem Plumbing & Heating Co **Trade:** Plumbing · **Address:** 326 Main St, Somerset, MA 02726 · **Phone:** (508) 324-6337 · **Languages:** English **Rating: 2.4/5** (medium confidence) — from 7 reviews across 3 sources. 43% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 1 negative. ## The honest read Gem Plumbing & Heating Co is a plumbing and heating business in Somerset, MA. Its MA plumber license 2763-PL-C is active on the state registry, with the registry holder of record listed as GEM Plumbing & Heating Co., LLC. In a 2023 review, the reviewer's central air conditioning quit on the 4th of July and they contacted "Gem Plumbing in Fall River" first thing the next morning; per that 2023 review, they responded within hours of the call and Aaron came out early afternoon. The same 2023 review says Aaron diagnosed and replaced the capacitor in the outside unit and checked the system charge and pressures before he left. That 2023 reviewer called the price "a bit high for what was needed" but wrote that the service was "totally worth it." A 2024 reviewer who had two complete central AC units replaced wrote that Byron Gomez came out and explained how the Cryo-tech antifreeze should be measured. A 2025 reviewer called them very professional. In a 2024 review, a furnace maintenance appointment made 3 weeks in advance was cancelled by a call the day before, to service "other customers"; per that 2024 review, they then offered an appointment 2 months later. A 2025 reviewer who had someone from GEM come to the home about installing a ceiling fan, based on a postcard, wrote that the charges to tell what was needed were not "free." A 2026 review reads: "Way overcharged for an electric main breaker change." **Strengths:** - AC capacitor repair — Aaron diagnosed and replaced it, per a 2023 review - Quick response — responded within hours of the call, per a 2023 review - Antifreeze explanation — Byron Gomez explained measuring it, per a 2024 review **Concerns:** - Cancelled furnace visit — next appointment offered 2 months later, per a 2024 review - Consultation charges — charges to tell what was needed were not free, per 2025 review - Breaker change price — called way overcharged in a 2026 review ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - MA plumber license 2763-PL-C is active on the state registry; registry holder of record: GEM Plumbing & Heating Co., LLC _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 2763-PL-C registry-verified active — registry holder of record: GEM Plumbing & Heating Co., LLC” - Responded within hours of the call when a central air system quit, per a 2023 review _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKOUltdnVnRRAB!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgIDJ9ImvugE%7C%7C?hl=en-US) — “5★ My central air conditioning quit on the 4th of July. Contacted Gem Plumbing in Fall River 1st thing next morning. They responded within h…” - Aaron diagnosed and replaced the capacitor in the outside AC unit, per a 2023 review _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKOUltdnVnRRAB!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgIDJ9ImvugE%7C%7C?hl=en-US) — “5★ My central air conditioning quit on the 4th of July. Contacted Gem Plumbing in Fall River 1st thing next morning. They responded within h…” - Byron Gomez explained how the Cryo-tech antifreeze should be measured, per a 2024 review _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiaXI2MlRnEAE!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgICbir62Tg%7C%7C?hl=en-US) — “5★ Had two complete Central AC units replaced sevral weeks ago and had some questions about the hot water antifreeze attached to the system.…” - A furnace maintenance appointment was cancelled the day before, and an appointment 2 months later was offered, per a 2024 review _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR2dkltS1NREAE!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgIDvvImKSQ%7C%7C?hl=en-US) — “1★ Made an appointment for mush needed maintenance on my furnace 3 weeks in advance. They call me the day before to cancel my appointment to…” - A 2025 reviewer wrote that the charges to tell what was needed for a ceiling fan install were not "free" _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWbmMxZDJTbm94UlcwMVJFbDNWalZ5YmtGVWMzYxAB!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CAIQACodChtycF9oOlVnc1d2SnoxRW01REl3VjVybkFUc3c%7C%7C?hl=en-US) — “1★ I had someone from GEM come to my home for assistance with installing a ceiling fan only based on a postcard I received. "Free consultat…” - Way overcharged for an electric main breaker change, per a 2026 review _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pka04xZFpVREpFWVd4eVlWcEhUVlJvTXpscGFsRRAB!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CAIQACodChtycF9oOjdkN1dZUDJEYWxyYVpHTVRoMzlpalE%7C%7C?hl=en-US) — “1★ Way overcharged for an electric main breaker change. Please see the yelp reviews for a true review of this company.” - A 2023 reviewer called the price a bit high for what was needed _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKOUltdnVnRRAB!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgIDJ9ImvugE%7C%7C?hl=en-US) — “5★ My central air conditioning quit on the 4th of July. Contacted Gem Plumbing in Fall River 1st thing next morning. They responded within h…” - Specializes in Plumbing _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 2763-PL-C registry-verified active — registry holder of record: GEM Plumbing & Heating Co., LLC” - Also offers HVAC / Heating & Cooling _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNiaXI2MlRnEAE!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgICbir62Tg%7C%7C?hl=en-US) — “5★ Had two complete Central AC units replaced sevral weeks ago and had some questions about the hot water antifreeze attached to the system.…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKOUltdnVnRRAB!2m1!1s0x0:0xf095c06f10dd2342!3m1!1s2@1:CIHM0ogKEICAgIDJ9ImvugE%7C%7C?hl=en-US) — “5★ My central air conditioning quit on the 4th of July. Contacted Gem Plumbing in Fall River 1st thing next morning. They responded within h…” ## License Status: **active** (#2763-PL-C, plumber) — verified against the official MA state registry on 2026-09-26, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Gem%20Plumbing%20%26%20Heating%20Co&query_place_id=ChIJi2h4QGv35IkRQiPdEG_AlfA): Listed on this source - [Exa](https://pbn.com/job-descriptions-expanding-to-oblige-green-building49413/): 0 web mentions across the open web (each linked to its source) - [Google](https://www.google.com/maps/search/?api=1&query=Gem%20Plumbing%20%26%20Heating%20Co&query_place_id=ChIJi2h4QGv35IkRQiPdEG_AlfA): 3.4★ from 14 ratings ## Recent reviews - **1/5 · Google Reviews · David Kalen · 2026-06-09**: Way overcharged for an electric main breaker change. Please see the yelp reviews for a true review of this company. - **1/5 · Google Reviews · Takeysha Duarte · 2025-11-28**: I had someone from GEM come to my home for assistance with installing a ceiling fan only based on a postcard I received. "Free consultation " is a lie. The charges to tell me what was needed were not "free" and I didn't book with you for this reason. I absolutely need my HVAC serviced and will nev… - **4/5 · Google Reviews · Antonio Necchi · 2025-04-11**: They was very professional and we very satisfied. - **1/5 · Google Reviews · Eric Gagnon · 2024-12-18**: Made an appointment for mush needed maintenance on my furnace 3 weeks in advance. They call me the day before to cancel my appointment to service “other customers”. Then they offer me an appointment 2 months later! Extremely poor customer service. - **5/5 · Google Reviews · Matthew Bodziony · 2024-07-25**: Had two complete Central AC units replaced sevral weeks ago and had some questions about the hot water antifreeze attached to the system. i.e. the freeze temperature. Byron Gomez came out and explained how the Cryo-tech antifreeze should be measured. The test strips show both the freeze temperature … - **5/5 · Google Reviews · JP 21 · 2023-07-11**: My central air conditioning quit on the 4th of July. Contacted Gem Plumbing in Fall River 1st thing next morning. They responded within hours of the call. Aaron came out early afternoon. He diagnosed and replaced the capacitor in the outside unit in no time. Had my system back up and running on a 85… - **2/5 · Google Reviews · Sarah Provencal · 2023-06-01**: A guaranteed way to get me to not use your business as well as tell other people not to is to have one of your drivers, license plate 98468, speed through the flashing red lights and stop sign on my School bus! I am a Swansea Bus Driver and one of your vans not only didn't stop, they sped up through… --- Data freshness: last scanned 2026-09-28T11:38:16.486Z. Cite as: Gem Plumbing & Heating Co — Tavlee (https://tavlee.com/contractor/gem-plumbing-and-heating-co-somerset) Source: https://tavlee.com/contractor/gem-plumbing-and-heating-co-somerset ## Sitemap [Full site index](https://tavlee.com/sitemap.md)