# General Environmental Services

**Trade:** Pest Control · **Address:** 930 Eastern Ave, Malden, MA 02148, USA · **Phone:** (781) 679-1669 · **Website:** https://www.teamges.net/ · **Languages:** English

**Rating: 4.3/5** (medium confidence) — from 80 reviews across 6 sources.
99% of sentiment-scored reviews read net-positive. Last 6 months: 10 reviews, 0 negative.

## The honest read

General Environmental Services is a Malden-based pest control company built on staying with the same customer for years — reviewers keep naming the same technicians (Pete, Jim, Dan, Torrey, Christopher) as "their" tech, someone who already knows the house and its history.

That continuity produces specific, repeated results rather than one-off praise. A 2023 review described the owner, Peter Jr., personally crawling into a customer's basement to permanently seal a rat hole. A 2024 review described a technician sealing entry holes and identifying the actual cause of a mouse problem after a previous company hadn't solved it. Stinging insects get fast turnaround: a large wasp nest found under deck stairs one night was treated by mid-morning the next day, and a hornet nest discovered while trimming trees was dusted one evening and fully removed the next. The company also runs an annual inspection/Protection Plan model, where the paid plan covers as many follow-up visits as an issue takes.

The client base skews institutional as much as residential — reviews describe multi-year relationships with schools, churches, condo associations, and property managers, several citing a technician's own multi-year tenure on the same account. Technicians are repeatedly described walking customers through specifics: pointing out a chewed door sweep as a mouse entry point, or explaining why one treatment chemical is used in one area and a different one elsewhere.

The one clear miss on record is a 2022 review describing repeated scheduling failures — the company had the customer's phone number wrong and never called ahead of visits, described as a communication breakdown rather than a complaint about the pest work itself.

For a homeowner, HOA, or property manager looking for an ongoing pest control relationship rather than a one-time spray, this is the profile that fits — worth just confirming contact details are recorded correctly up front, given that one account.

**Strengths:**
- Same-tech continuity — many keep the same technician for years
- Owner hands-on — a 2023 review described him sealing a rat hole
- Fast wasp response — nests treated same evening or next morning
- Institutional clients — schools, churches, and property managers use them
- Explains findings — technicians point out specifics like entry points

**Concerns:**
- Scheduling lapse — a 2022 review described repeated no-call visits

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Multiple reviewers describe having the same technician for years who knows their property and history _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ndGVqTm5kMlIyVWtWTVRVOWlXV05tUTBvMGFGRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOngtejNnd2R2UkVMTU9iWWNmQ0o0aFE%7C%7C?hl=en) — “5★ Out service was excellent! Having the same technician Pete who is professional, reliable and knowledgeable over the past several years ha…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN6dTRfOWJBEAE!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CIHM0ogKEICAgICzu4_9bA%7C%7C?hl=en) — “5★ Spoke with Samantha very pleasant and helpful
Dan the technician has been our tech for a number ofyears, he knows his stuff and is always…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREdDRTLTZnRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CIHM0ogKEICAgIDDt4S-6gE%7C%7C?hl=en) — “5★ I know I have told you guys this in the past, but Dan McCarty is the best. He has been taking care of our three schools for many years an…”
- A 2023 review described the owner personally sealing a rat hole in a customer's basement, solving the problem permanently _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNWaW8ySDlRRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CIHM0ogKEICAgICVio2H9QE%7C%7C?hl=en) — “5★ We've used GES for more than a decade, and they've always gone above and beyond, like the time Peter Jr., the owner, crawled into the gna…”
- Fast response to stinging-insect emergencies, often same evening or the following morning _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aVWFFSm9kR0pHT1VkNGNqVkVRVTB6ZUc5RmJHYxAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOnZUaEJodGJGOUd4cjVEQU0zeG9FbGc%7C%7C?hl=en) — “5★ Justin Balint came and explained what he could do to deal with the wasp nest. Gave me a price, and 1/2 an hour later, COMPLETE. Just amaz…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tob1MyNXdkakpoVW10a1ZWTldRMWhQVjFOM1FWRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOkhoS25wdjJhUmtkVVNWQ1hPV1N3QVE%7C%7C?hl=en) — “5★ WeHave been using General Environmental Services for many years and they never disappoint.
Found a large wasp nest under deck stairs last…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1cGRtb2J3EAE!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CIHM0ogKEICAgIDupdmobw%7C%7C?hl=en) — “5★ After discovering a Baldfaced Hornets nest when attempting to shape my double weeping cherry trees..( check before any hedge trimming!) I…”
- Long-term institutional clients including schools, churches, and property managers _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOT2JVUXpOazFhWmpWc1NVbFVMV2xuVVdzM1pWRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOjNObUQzNk1aZjVsSUlULWlnUWs3ZVE%7C%7C?hl=en) — “5★ Our new technician Sandra is incredible!  She is so thorough and truly cares about our church property in Everett.  Bravo and thank you, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4UlVtVTVVMWgxV0VwU2ExVjJTVEpCTlZGbFpGRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOkxRUmU5U1h1WEpSa1V2STJBNVFlZFE%7C%7C?hl=en) — “5★ This job was for a church. Jacob was on time, very polite, kind, efficient and very knowledgeable about mice behaviors. He noticed an ent…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21odGNUYzVPRzl2UWtsb1VIRnJla1JJWmxKaVdVRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOmhtcTc5OG9vQkloUHFrekRIZlJiWUE%7C%7C?hl=en) — “5★ Best pest control company. I can’t recommend Pat McHale from GES enough. The properties I manage are lucky to have him and his team. Pat’…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREdDRTLTZnRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CIHM0ogKEICAgIDDt4S-6gE%7C%7C?hl=en) — “5★ I know I have told you guys this in the past, but Dan McCarty is the best. He has been taking care of our three schools for many years an…”
- Technicians are described explaining specific findings, such as identifying a chewed door sweep as a mouse entry point _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4cldVeGtRMmh6WkV4WlUzRTJaMkY1YmxOTlFXYxAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOkxrWUxkQ2hzZExZU3E2Z2F5blNNQWc%7C%7C?hl=en) — “5★ Peter Chear was an exceptional professional in the field as a representative for General Environmental Services. He thoroughly reviewed t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4UlVtVTVVMWgxV0VwU2ExVjJTVEpCTlZGbFpGRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOkxRUmU5U1h1WEpSa1V2STJBNVFlZFE%7C%7C?hl=en) — “5★ This job was for a church. Jacob was on time, very polite, kind, efficient and very knowledgeable about mice behaviors. He noticed an ent…”
- Runs an annual inspection/Protection Plan model covering follow-up visits as needed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2s1MlNVdzJNMkZRYm5WWFdGcDFSRVZGYTBwMmJGRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOk52SUw2M2FQbnVXWFp1REVFa0p2bFE%7C%7C?hl=en) — “5★ I use the annual home inspection packet.  It is a worthwhile investment if you have an issue you are dealing with.  If you have any activ…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aUGF6WjFjVWxETVV0Qk9FUTJNRmxXY25WNFQwRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOnZPazZ1cUlDMUtBOEQ2MFlWcnV4T0E%7C%7C?hl=en) — “5★ Another efficient, courteous Protection Plan visit from Torrey.  Thanks!”
- A 2022 review described repeated scheduling failures, including the company having the customer's phone number wrong and not calling ahead of visits _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURlX3RESEpREAE!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CIHM0ogKEICAgIDe_tDHJQ%7C%7C?hl=en) — “1★ They never even got my phone number right they would never call before coming and they didn't have my email. This is business 101: You ne…”
- BBB gives the company an A+ rating _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/pest-control/general-environmental-services-inc-0021-44362) — “Better Business Bureau grade: A+”
- Specializes in Pest Control _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4cldVeGtRMmh6WkV4WlUzRTJaMkY1YmxOTlFXYxAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOkxrWUxkQ2hzZExZU3E2Z2F5blNNQWc%7C%7C?hl=en) — “5★ Peter Chear was an exceptional professional in the field as a representative for General Environmental Services. He thoroughly reviewed t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tob1MyNXdkakpoVW10a1ZWTldRMWhQVjFOM1FWRRAB!2m1!1s0x0:0xddee8ddff15de!3m1!1s2@1:CAIQACodChtycF9oOkhoS25wdjJhUmtkVVNWQ1hPV1N3QVE%7C%7C?hl=en) — “5★ WeHave been using General Environmental Services for many years and they never disappoint.
Found a large wasp nest under deck stairs last…”

## Ownership

- Identifies as woman-owned — the business's own statement, not independently verified.
- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=General%20Environmental%20Services&query_place_id=ChIJY78JVyly44kR3hX_3ejeDQA): 4.9★ from 104 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=General%20Environmental%20Services&query_place_id=ChIJY78JVyly44kR3hX_3ejeDQA): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/malden/profile/pest-control/general-environmental-services-inc-0021-44362): Listed on this source
- [Yelp](https://www.yelp.com/biz/general-environmental-services-malden-3): Listed on this source
- [Official Website](https://www.teamges.net): 45 yrs in business · Self-reported profile and service details
- [Exa](https://www.teamges.net/lynn/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Dennis · 2026-05-23**: Torrey performed a very thorough spraying of our property. The fact that he even did around the shed but also under the porches is testament to the thoroughness and quality of his service. Thumbs up!!
- **5/5 · Google Reviews · David F · 2026-05-20**: I use the annual home inspection packet.  It is a worthwhile investment if you have an issue you are dealing with.  If you have any activity requiring a house call, they will come as often as it takes…included!
- **5/5 · Google Reviews · Marjorie Robbins · 2026-05-15**: Out service was excellent! Having the same technician Pete who is professional, reliable and knowledgeable over the past several years has been the best. He knows our home, the issues we have had and that he has addressed, and  has been key in maintaining a pest free home!
- **5/5 · Google Reviews · Bob Rogers · 2026-05-14**: Torrey did an excellent job. He covered all of the bases with the follow up service. He explained everything to me and made a lot of good recommendations for going forward. I appreciate his knowledge, expertise and consideration. Thank you Torry for excellent service! Sincerely, Gail R.
- **5/5 · Google Reviews · Jim Ryan · 2026-05-12**: Peter Chear was an exceptional professional in the field as a representative for General Environmental Services. He thoroughly reviewed the mouse and ant removal areas requiring the needs our house. I was like a helicopter parent watching everything that he reviewed and then he activated his instinc…
- **5/5 · Google Reviews · bruce doyle · 2026-05-02**: he was on time and informative. He explained everything he was doing and gave help ful advice along the way
- **5/5 · Google Reviews · Cathy McCarthy · 2026-04-21**: Great family run business with super service techs.  Have been using them for years and they are just professional and always on time !!!
- **5/5 · Google Reviews · stella Driscoll · 2026-04-14**: GENERAL ENVIRONMENTAL SERVICES has been great to work with. I even overpaid by mistake, and Melany personally reached out to offer a refund—which I truly appreciated. TORREY SMITH was in and out, very efficient and friendly. Overall, a great experience!
- **5/5 · Google Reviews · 1 Alewife Park · 2026-04-06**: Professional and well organized.  always pleasant and courteous
- **5/5 · Google Reviews · Cori Connor-Morse · 2026-03-31**: Our new technician Sandra is incredible!  She is so thorough and truly cares about our church property in Everett.  Bravo and thank you, Sandra!

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Data freshness: last scanned 2026-07-06T18:18:06.334Z.
Cite as: General Environmental Services — Tavlee (https://tavlee.com/contractor/general-environmental-services-malden)
Source: https://tavlee.com/contractor/general-environmental-services-malden