# General Residential Services, Inc **Trade:** Handyman · **Address:** 21 Green Way, Wayland, MA 01778, USA · **Phone:** (508) 989-6267 · **Languages:** English **Rating: 3.0/5** (low confidence) — from 4 reviews across 6 sources. ## The honest read General Residential Services, Inc — also known as G.R.S. — is a Wayland handyman business Jeff McLeod has run since 2005, according to its BBB file (Angi's own page puts the start a bit later, in 2007). It carries an A+ BBB rating and, across Google, HomeAdvisor and Angi, every review on record is five stars. The written record itself runs mostly from 2016-2017: in a 2016 Angi review, one homeowner who has lived in their home more than 50 years and become disabled called Jeff 'a joy to work with,' saying he'd never left them unhappy with a result; another 2016 Angi review described using GRS repeatedly as their go-to for general handyman work, calling the team professional, friendly and accommodating. A more recent Google review, from 2023, praised the crew for showing up on time to job sites. Its services lean toward the classic handyman mix — HomeAdvisor and Angi list electrical work like wiring and panel upgrades alongside general handyman service, while BBB adds painting, carpentry, windows and landscaping maintenance, and Porch mentions regrouting, recessed lighting and roofing repairs. It's a two-employee operation, so expect a small, hands-on crew rather than a large remodeling outfit. **Strengths:** - Praised for reliability — never left me unhappy, Angi review - A+ BBB rated — no government actions on file - Punctual crews — 2023 review praised on-time arrivals **Where sources disagree:** - BBB says the company started in 2005 (21 years in business); Angi says it's been operating since 2007 (19 years) ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - BBB lists the company as not accredited but A+ rated, file opened 6/3/2008, business started 7/1/2005, managed by Jeff McLeod as President with 2 employees, alternate name G.R.S., with no government actions on file _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/wayland/profile/home-improvement/general-residential-services-inc-0021-112159) — “BBB profile for General Residential Services, Inc. of 21 Green Way, Wayland, MA: not BBB accredited, A+ BBB rating, file opened 6/3/2008, bu…” - A 2016 Angi review said Jeff was a joy to work with and had never left the reviewer unhappy with a result _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm) — “5★ I find Jeff a joy to work with. He has never left me unhappy with a result. I care about my home and have lived their over 50 years and h…” - A 2016 Angi review described using the company repeatedly as their go-to for handyman services, calling them professional, friendly and accommodating _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm) — “5★ We have used General Residential Services a lot and they are always the first we are in touch with when we need general handyman services…” - A 2023 Google review praised the crew for arriving on time to job sites _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURSc2NEOUR3EAE!2m1!1s0x0:0xa564f966d2e98504!3m1!1s2@1:CIHM0ogKEICAgIDRscD9Dw%7C%7C?hl=en) — “5★ We have had a great experience working with GRS. They meet our folks on time on sites and we appreciate that!” - HomeAdvisor and Angi list electrical services including wiring, panel upgrades and electrical work for home additions or remodels, alongside complete handyman service _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm) — “Services offered (Angi): Complete Handyman service, Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electri…” - [HomeAdvisor](https://www.homeadvisor.com/rated.generalresidentialservicesinc.156525472.html) — “Services offered (HomeAdvisor): Complete Handyman service, Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, …” - Porch describes it as a handyman company offering regrouting, recessed lighting and roofing repair _(confidence: medium)_ - [Porch](https://pro.porch.com/wayland-ma/handymen/general-residential-services/pp) — “Porch profile for General Residential Services of Wayland, MA (website generalresidential.com), described as a handyman company providing re…” - General handyman repairs _(confidence: high)_ - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm) — “5★ We have used General Residential Services a lot and they are always the first we are in touch with when we need general handyman services…” - [Porch](https://pro.porch.com/wayland-ma/handymen/general-residential-services/pp) — “Porch profile for General Residential Services of Wayland, MA (website generalresidential.com), described as a handyman company providing re…” - Electrical wiring and panel upgrades _(confidence: medium)_ - [HomeAdvisor](https://www.homeadvisor.com/rated.generalresidentialservicesinc.156525472.html) — “Services offered (HomeAdvisor): Complete Handyman service, Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, …” - Specializes in Handyman _(confidence: high)_ - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm) — “5★ We have used General Residential Services a lot and they are always the first we are in touch with when we need general handyman services…” - [HomeAdvisor](https://www.homeadvisor.com/rated.generalresidentialservicesinc.156525472.html) — “Services offered (HomeAdvisor): Complete Handyman service, Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, …” - [Porch](https://pro.porch.com/wayland-ma/handymen/general-residential-services/pp) — “Porch profile for General Residential Services of Wayland, MA (website generalresidential.com), described as a handyman company providing re…” - Also offers Electrical _(confidence: medium)_ - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm) — “Services offered (Angi): Complete Handyman service, Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electri…” - [HomeAdvisor](https://www.homeadvisor.com/rated.generalresidentialservicesinc.156525472.html) — “Services offered (HomeAdvisor): Complete Handyman service, Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, …” - Also offers House Painting _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/wayland/profile/home-improvement/general-residential-services-inc-0021-112159) — “Services offered (Better Business Bureau): Kitchens, Bathrooms, Basements, Painting, Carpentry, Windows, Landscaping services/maintenance, P…” - Also offers Carpentry _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/wayland/profile/home-improvement/general-residential-services-inc-0021-112159) — “Services offered (Better Business Bureau): Kitchens, Bathrooms, Basements, Painting, Carpentry, Windows, Landscaping services/maintenance, P…” - Also offers Landscaping _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ma/wayland/profile/home-improvement/general-residential-services-inc-0021-112159) — “Services offered (Better Business Bureau): Kitchens, Bathrooms, Basements, Painting, Carpentry, Windows, Landscaping services/maintenance, P…” - Also offers Roofing _(confidence: medium)_ - [Porch](https://pro.porch.com/wayland-ma/handymen/general-residential-services/pp) — “Porch profile for General Residential Services of Wayland, MA (website generalresidential.com), described as a handyman company providing re…” - Also offers Windows / Siding / Gutters _(confidence: low)_ - [Better Business Bureau](https://www.bbb.org/us/ma/wayland/profile/home-improvement/general-residential-services-inc-0021-112159) — “Services offered (Better Business Bureau): Kitchens, Bathrooms, Basements, Painting, Carpentry, Windows, Landscaping services/maintenance, P…” ## License No license record has been checked yet for this contractor. ## Sources - [Porch](https://pro.porch.com/wayland-ma/handymen/general-residential-services/pp): Listed on this source - [Google](https://www.google.com/maps/search/?api=1&query=General%20Residential%20Services%2C%20Inc&query_place_id=ChIJM_pJsGGF44kRBIXp0mb5ZKU): 5.0★ from 1 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=General%20Residential%20Services%2C%20Inc&query_place_id=ChIJM_pJsGGF44kRBIXp0mb5ZKU): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/wayland/profile/home-improvement/general-residential-services-inc-0021-112159): Listed on this source - [Angi](https://www.angi.com/companylist/us/ma/cochituate/general-residential-services-inc-reviews-156525472.htm): 5.0★ from 3 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.generalresidentialservicesinc.156525472.html): 5.0★ from 3 ratings ## Recent reviews - **5/5 · Google Reviews · Steve Santospago · 2023-04-27**: We have had a great experience working with GRS. They meet our folks on time on sites and we appreciate that! - **5/5 · HomeAdvisor · STEVEN F. · 2017-03-01**: Excellent. - **5/5 · Angi · Chantal B. · 2016-11-01**: We have used General Residential Services a lot and they are always the first we are in touch with when we need general handyman services. Very professional, friendly and willing to go out their way to be accommodating. - **5/5 · HomeAdvisor · Richard A. · 2016-11-01**: I find Jeff a joy to work with. He has never left me unhappy with a result. I care about my home and have lived their over 50 years and have become disabled. I feel very fortunate to have found him. --- Data freshness: last scanned 2026-08-03T05:47:43.111Z. Cite as: General Residential Services, Inc — Tavlee (https://tavlee.com/contractor/general-residential-services-inc-wayland) Source: https://tavlee.com/contractor/general-residential-services-inc-wayland