# Gentille Plumbing and Heating

**Trade:** Plumbing · **Address:** 269 Granite Ave, Milton, MA 02186, USA · **Phone:** (781) 752-9558 · **Website:** https://www.gentilleplumbingandheating.com/ · **Languages:** English

**Rating: 4.6/5** (high confidence) — from 80 reviews across 7 sources. A 0–5 star rating built from what customers and the public say (every review and mention weighted by where it was posted, how old, how detailed and how credible it is, shrunk toward a 3.5★ baseline when evidence is thin) plus what the record shows (Reddit recommendations or warnings, a registry-verified licence, how recently they were reviewed, customer work photos, BBB grade, negative news, a revoked licence). Positive record counts only as far as the reviews have earned it; penalties count in full. Confidence describes how much weighted evidence stands behind the number, never the number itself: low when fewer than about five normal reviews' worth of weight (or mentions only) support it, medium up to about twenty, high beyond that across at least two sources. An operator flag for a suspicious review pattern caps a rating at 3.5★ and marks it low.
100% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative.

## The honest read

Gentille Plumbing and Heating is a one-plumber shop in Milton run by Ryan Gentille, and the standout number is simple: 80 reviews since 2025 across seven platforms, and not one of them negative. Homeowners call him for the classic plumbing emergencies — a water heater that quits overnight, a toilet that won't stop running, a leak under the kitchen sink — and for bigger jobs like full-house plumbing installs during a renovation.

The reviews circle back to the same two things: he shows up when he says he will, and the price he quotes is the price charged. In one case a clogged water-heater drain turned into a far bigger repair than expected, and he held to his original quote and stayed until it was finished. In another, he was the third plumber called about a sewer-gas smell that had lingered for four years and the only one who actually solved it. When a water heater failed on a Saturday morning, he drove out to buy a replacement himself and had it installed that same day. The work runs from routine toilet, faucet and shower-valve repairs up through full-house plumbing tied into water, gas and sewer lines, and a Nextdoor neighbor in Hull described the same pattern outside the review platforms — glad with both the work and the price. Google, Angi and Thumbtack all land at essentially the same 5.0-star mark.

There's little to caution against here — the last six months (8 reviews, none negative) read the same as the rest of the record. The one practical thing worth asking about upfront is scheduling: since it's a one-person operation, a same-day fix depends on Ryan himself being free.

He's a solid call for everyday plumbing breakdowns and for plumbing scope inside a larger renovation, especially for anyone who wants the person diagnosing the problem to be the one fixing it. Confirm his availability before booking, particularly for anything time-sensitive.

**Strengths:**
- Fair pricing — repeatedly praised for honest, no-surprise quotes
- Fast response — same-day fixes for dead water heaters and burst pipes
- Holds his quote — kept the original price through a harder repair
- Solves the tough ones — fixed a 4-year sewer-gas smell others missed

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Held to his original quote through a clogged water-heater drain repair that ran longer than expected, and fixed a sewer-gas smell that had stumped two other plumbers over four years _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25nNE9XTmxaRGMwZFZWUldVcDJiVW8zTTBSdlZWRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOng4OWNlZDc0dVVRWUp2bUo3M0RvVVE%7C%7C?hl=en) — “5★ Ryan was the only plumber out of 3 that was willing and able to fix a sewer gas smell from my shower that was haunting me for 4 years.  H…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psZk1rVkNTbEZOTVZwR1RUQTNWM0JhY1ZndGRFRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOjlfMkVCSlFNMVpGTTA3V3BacVgtdEE%7C%7C?hl=en) — “5★ I called Gentille Plumbing for a problem with a clogged drain in my water heater. Ryan was able to come quickly and gave me a fair price …”
- Responded the same Saturday a water heater failed, picking up and installing the replacement himself that day _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURJaU9TbnBnRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CIHM0ogKEICAgMDIiOSnpgE%7C%7C?hl=en) — “5★ Highly recommend using Ryan for any plumbing or heating issues you have. My water heater went out on a Saturday morning and Ryan promptly…”
- Reviewers across Google, Angi, Thumbtack and Nextdoor repeatedly describe pricing as fair and quotes as honored _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsSVIyZ3dVMmRYT1hWcFQwbDBWa2R3YzNGcVIwRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOllIR2gwU2dXOXVpT0l0Vkdwc3FqR0E%7C%7C?hl=en) — “5★ Ryan responded to me on the weekend and was here by Monday. Very prompt/efficient service to repair my toilet, and fair pricing compared …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psZk1rVkNTbEZOTVZwR1RUQTNWM0JhY1ZndGRFRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOjlfMkVCSlFNMVpGTTA3V3BacVgtdEE%7C%7C?hl=en) — “5★ I called Gentille Plumbing for a problem with a clogged drain in my water heater. Ryan was able to come quickly and gave me a fair price …”
  - [Nextdoor](https://nextdoor.com/p/xmz7s8yrrwTD) — “Nextdoor (Hull, MA) — He did work for me and I was thrilled with his work and prices.”
- Massachusetts plumber license verified active by the state registry _(confidence: high)_
  - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 9633909-PL-PC verified active”
- Rated 5.0 stars on Google (54 ratings), Angi (26 ratings) and Thumbtack (29 ratings) _(confidence: high)_
  - [Google](https://maps.google.com/?cid=7320175831952051875&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 5★ from 54 ratings”
  - [Thumbtack](https://www.thumbtack.com/ma/milton/affordable-plumbing-services/gentille-plumbing-heating/service/510612590365818885) — “Thumbtack: 5.0★ from 29 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/milton/gentille-plumbing-and-heating-reviews-1.htm) — “Angi: 5.0★ from 26 ratings”
- Frequently called for water heater installation and repair _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxUFptcE1VV3RSVTNOQ1puSkNReTB5Wm5OM04wRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOi1PZmpMUWtRU3NCZnJCQy0yZnN3N0E%7C%7C?hl=en) — “5★ I made an appointment to have Gentille plumbing to look at my water heater. It was not heating. up and the water, at best, was luke warm.…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oQ1ZrbGZZVFpuYUdGUGJtNURPVjloWkdoVlNXYxAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOnhCVklfYTZnaGFPbm5DOV9hZGhVSWc%7C%7C?hl=en) — “5★ We contracted him to replace our leaking water heater. He arrived exactly on time, drained and removed the old heater (under warranty) an…”
  - [Angi](https://www.angi.com/companylist/us/ma/milton/gentille-plumbing-and-heating-reviews-1.htm) — “5★ This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reas…”
- Handles full-house plumbing installations covering water, gas and sewer lines _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3OHBUaFlBEAE!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CIHM0ogKEICAgMCw8pThYA%7C%7C?hl=en) — “5★ had the pleasure of working with Gentille Plumbing for a full-house plumbing installation, and I couldn’t be more impressed! From start t…”
  - [Angi](https://www.angi.com/companylist/us/ma/milton/gentille-plumbing-and-heating-reviews-1.htm) — “5★ I had the pleasure of working with Gentille Plumbing for a full renovation of my home, and I couldn't be more satisfied with the results.…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKalpIUlZaV0Y2UTFGbWRFSmZRMFJmVGkxQ1NsRRAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOkJjZHRVZWF6Q1FmdEJfQ0RfTi1CSlE%7C%7C?hl=en) — “5★ 5 Stars !  Ryan was prompt, polite and efficient.   We had him replace 3 toilets in our house and he was nothing but professional and cou…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25oQ1ZrbGZZVFpuYUdGUGJtNURPVjloWkdoVlNXYxAB!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CAIQACodChtycF9oOnhCVklfYTZnaGFPbm5DOV9hZGhVSWc%7C%7C?hl=en) — “5★ We contracted him to replace our leaking water heater. He arrived exactly on time, drained and removed the old heater (under warranty) an…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUN3OHBUaFlBEAE!2m1!1s0x0:0x65967d229ce6cea3!3m1!1s2@1:CIHM0ogKEICAgMCw8pThYA%7C%7C?hl=en) — “5★ had the pleasure of working with Gentille Plumbing for a full-house plumbing installation, and I couldn’t be more impressed! From start t…”

## License

Status: **active** (#9633909-PL-PC, plumber) — verified against the official MA state registry on 2026-07-01, never self-reported.
Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Gentille%20Plumbing%20and%20Heating&query_place_id=ChIJnSHUvBsP0kkRo87mnCJ9lmU): 5.0★ from 55 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Gentille%20Plumbing%20and%20Heating&query_place_id=ChIJnSHUvBsP0kkRo87mnCJ9lmU): Listed on this source
- [Official Website](https://www.gentilleplumbingandheating.com): 10 yrs in business · Self-reported profile and service details
- [Thumbtack](https://www.thumbtack.com/ma/milton/affordable-plumbing-services/gentille-plumbing-heating/service/510612590365818885): 5.0★ from 29 ratings
- [Angi](https://www.angi.com/companylist/us/ma/milton/gentille-plumbing-and-heating-reviews-1.htm): 5.0★ from 26 ratings
- [Angi](https://www.angi.com/companylist/us/ma/milton/gentille-plumbing-and-heating-reviews-1.htm): Listed on this source
- [Exa](https://www.homespothq.com/listing/gentille-plumbing-and-heating/): 2 web mentions across the open web (each linked to its source)
- [HomeAdvisor](https://www.homeadvisor.com/rated.GentillePlumbingand.151211275.html): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “He did work for me and I was thrilled with his work and prices.” — nextdoor.com (2025-04-01) — https://nextdoor.com/p/xmz7s8yrrwTD

## Recent reviews

- **5/5 · Google Reviews · Ross Schulman · 2026-06-09**: Ryan is the absolute best. Extremely professional, very prompt, and fair pricing. He’s a straight shooter and does fantastic work. Highly recommend him for any of your plumbing needs!
- **5/5 · Google Reviews · Apartment Information · 2026-05-31**: Ryan from Gentille Plumbing is an exceptional plumber. His attention to detail, commitment to safety, and quality of workmanship go above and beyond what most plumbers in the area provide. He has shown up on time every single time, offers fair pricing based on labor and materials, and always has a p…
- **5/5 · Google Reviews · Jackie Napolitano · 2026-05-29**: Gentile Plumbing was extremely Professional, prompt, offered excellent quality products and went above and beyond to ensure we were satisfied with his work.  We were beyond satisfied.  I would absolutely use his service again and highly recommend you to contact him too!
- **5/5 · Angi · Bill J. · 2026-05-01**: I would highly recommend them.
- **5/5 · Google Reviews · Matthew Moran · 2026-04-27**: Ryan responded to me on the weekend and was here by Monday. Very prompt/efficient service to repair my toilet, and fair pricing compared to other plumbing companies I called. Would highly recommend.
- **5/5 · Angi · Diep L. · 2026-04-01**: Ryan is a great plumber. Very happy to hire him for my plumbing job, including changing all the hardware for the tub shower and vanity sink. He was professional and his quote was fair. He provided his plumbing license and insurance information quickly. It's helpful that he also guarantees his work f…
- **5/5 · Google Reviews · Sarah Dingle · 2026-03-20**: Gentile Plumbing exceeded every expectation I had, and I can’t recommend them highly enough. From the moment I reached out, they were incredibly responsive and easy to work with. Ryan, in particular, was outstanding, professional, knowledgeable, and genuinely committed to finding the best solution r…
- **5/5 · Google Reviews · tom silva · 2026-03-17**: I recently hired Gentille Plumbing for a small repair in one of bathrooms and could not have been more pleased with the result. Ryan was very responsive and efficient and I wouldn’t hesitate to use him in the future.
- **5/5 · Angi · Scott K. · 2026-01-01**: This was a relatively small water heater repair, and Ryan did an outstanding job. He responded immediately to my request, provided a reasonable quote, was polite, professional, knowledgable, and friendly to deal with. Will definitely hire again if needed.
- **5/5 · Google Reviews · Brian Anderson · 2025-12-19**: 5 Stars !  Ryan was prompt, polite and efficient.   We had him replace 3 toilets in our house and he was nothing but professional and courteous !  There was a little issue with one of the older toilets and he was able to make the correction , get the needed parts and still finish the whole project i…

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Data freshness: last scanned 2026-07-01T18:25:36.276Z.
Cite as: Gentille Plumbing and Heating — Tavlee (https://tavlee.com/contractor/gentille-plumbing-and-heating-milton)
Source: https://tavlee.com/contractor/gentille-plumbing-and-heating-milton