# Genuine Heating & Cooling **Trade:** HVAC / Heating & Cooling · **Phone:** (774) 368-2203 · **Languages:** English **Rating: 3.8/5** (low confidence) — from 5 reviews across 2 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Genuine Heating and Cooling handles HVAC installation and repair work on Cape Cod, evidenced by a handful of detailed Google reviews describing heat pump installations, ductwork replacement, and general heating and cooling service. Customers who hired the company consistently praise the same things: reasonable, transparent pricing with no hidden surprises, and technician Ian, who comes up by name across multiple reviews for being easy to work with, professional, and willing to explain what he's doing. Reviewers describe him and his team taking on a dirty, labor-intensive job removing old ductboard and flexible duct damaged by rodents and installing new metal ductwork, and separately installing full heat pump systems with central air ducting, cleanly and on the timeline and price quoted. One customer followed the job through to receiving a rebate. All five reviews on file, spanning late 2022 through mid-2025, are five stars, and Google's own rating summary shows 5 stars from 5 ratings. There isn't much to flag from what's here: every review is positive, and none describes a delay, a price surprise, or a problem with the work. For a homeowner on Cape Cod facing a heat pump install or a ductwork problem, the reviews describe a small, hands-on operation where the same person, Ian, shows up and does the work himself, repeatedly across projects from 2022 into 2025 — a consistency that's either exactly what you want or worth asking about if you're hoping for a larger crew. **Strengths:** - Consistent five-star reviews — every review on file across 2022–2025 rates 5 stars - Named technician — reviewers repeatedly credit Ian for professionalism and clear communication - Complex ductwork jobs — replaced rodent-damaged duct with new metal ductwork - Heat pump installs — reviewers describe clean, on-time, on-budget completions ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Consistently five-star reviews across 2022–2025, with Google showing a 5-star rating from 5 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Genuine%20Heating%20and%20Cooling%20inc.&query_place_id=ChIJvXMhuIcKIQ4R0BbtHPq576Q) — “Google: 5★ from 5 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4aVIyRnBZMUZWVVZseVltaHdRMUV3VGxGTWVrRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CAIQACodChtycF9oOkxiR2FpY1FVUVlyYmhwQ1EwTlFMekE%7C%7C?hl=en) — “5★ Genuine is in the name. This company shows up, communicates very well, and is extremely reasonably priced. The work they do is efficient …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwX2RHblJBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICp_dGnRA%7C%7C?hl=en) — “5★ Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very p…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCdVlxVVR3EAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBuYqUTw%7C%7C?hl=en) — “5★ We could not recommend Genuine heating and cooling more! Ian and his team were professional, and went above and beyond to make sure we ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWRpbG5BRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBudilnAE%7C%7C?hl=en) — “5★ The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNXRyWkdBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgID-5trZGA%7C%7C?hl=en) — “5★ Genuine Heating and Cooling was professional and did a fantastic job installing our heat pump. They cleaned up their workspace and follow…” - Reviewers repeatedly name technician Ian as easy to work with, professional, and willing to explain the work _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwX2RHblJBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICp_dGnRA%7C%7C?hl=en) — “5★ Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very p…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCdVlxVVR3EAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBuYqUTw%7C%7C?hl=en) — “5★ We could not recommend Genuine heating and cooling more! Ian and his team were professional, and went above and beyond to make sure we ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWRpbG5BRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBudilnAE%7C%7C?hl=en) — “5★ The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t ha…” - Removed rodent-damaged ductboard and flexible duct and installed new metal ductwork on a dirty, labor-intensive job, on the quoted timeline and price with no hidden surprises _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwX2RHblJBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICp_dGnRA%7C%7C?hl=en) — “5★ Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very p…” - Installed heat pump systems with central air ducting that reviewers describe as done with excellence, one following through to rebate completion _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWRpbG5BRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBudilnAE%7C%7C?hl=en) — “5★ The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNXRyWkdBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgID-5trZGA%7C%7C?hl=en) — “5★ Genuine Heating and Cooling was professional and did a fantastic job installing our heat pump. They cleaned up their workspace and follow…” - Reviews on file run from November 2022 through July 2025, all from Google _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4aVIyRnBZMUZWVVZseVltaHdRMUV3VGxGTWVrRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CAIQACodChtycF9oOkxiR2FpY1FVUVlyYmhwQ1EwTlFMekE%7C%7C?hl=en) — “5★ Genuine is in the name. This company shows up, communicates very well, and is extremely reasonably priced. The work they do is efficient …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwX2RHblJBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICp_dGnRA%7C%7C?hl=en) — “5★ Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very p…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCdVlxVVR3EAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBuYqUTw%7C%7C?hl=en) — “5★ We could not recommend Genuine heating and cooling more! Ian and his team were professional, and went above and beyond to make sure we ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWRpbG5BRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBudilnAE%7C%7C?hl=en) — “5★ The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNXRyWkdBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgID-5trZGA%7C%7C?hl=en) — “5★ Genuine Heating and Cooling was professional and did a fantastic job installing our heat pump. They cleaned up their workspace and follow…” - Rating is based on five consistently five-star, detailed Google reviews describing successful heat pump and ductwork installs, with no negative or mixed reviews on file _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Genuine%20Heating%20and%20Cooling%20inc.&query_place_id=ChIJvXMhuIcKIQ4R0BbtHPq576Q) — “Google: 5★ from 5 ratings” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2t4aVIyRnBZMUZWVVZseVltaHdRMUV3VGxGTWVrRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CAIQACodChtycF9oOkxiR2FpY1FVUVlyYmhwQ1EwTlFMekE%7C%7C?hl=en) — “5★ Genuine is in the name. This company shows up, communicates very well, and is extremely reasonably priced. The work they do is efficient …” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwX2RHblJBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICp_dGnRA%7C%7C?hl=en) — “5★ Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very p…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCdVlxVVR3EAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBuYqUTw%7C%7C?hl=en) — “5★ We could not recommend Genuine heating and cooling more! Ian and his team were professional, and went above and beyond to make sure we ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWRpbG5BRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBudilnAE%7C%7C?hl=en) — “5★ The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNXRyWkdBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgID-5trZGA%7C%7C?hl=en) — “5★ Genuine Heating and Cooling was professional and did a fantastic job installing our heat pump. They cleaned up their workspace and follow…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNwX2RHblJBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICp_dGnRA%7C%7C?hl=en) — “5★ Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very p…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNCdVlxVVR3EAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBuYqUTw%7C%7C?hl=en) — “5★ We could not recommend Genuine heating and cooling more! Ian and his team were professional, and went above and beyond to make sure we ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCdWRpbG5BRRAB!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgICBudilnAE%7C%7C?hl=en) — “5★ The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t ha…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtNXRyWkdBEAE!2m1!1s0x0:0xa4efb9fa1ced16d0!3m1!1s2@1:CIHM0ogKEICAgID-5trZGA%7C%7C?hl=en) — “5★ Genuine Heating and Cooling was professional and did a fantastic job installing our heat pump. They cleaned up their workspace and follow…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Genuine%20Heating%20%26%20Cooling&query_place_id=ChIJvXMhuIcKIQ4R0BbtHPq576Q): 5.0★ from 5 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Genuine%20Heating%20%26%20Cooling&query_place_id=ChIJvXMhuIcKIQ4R0BbtHPq576Q): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Brooke Robbins · 2025-07-19**: Genuine is in the name. This company shows up, communicates very well, and is extremely reasonably priced. The work they do is efficient and high quality. Willing to explain what theyre doing which reflects a very honest business. 10/10 would highly recommend. - **5/5 · Google Reviews · E King · 2023-08-09**: Genuine Heating & Cooling did not shy away from a very dirty and labor intensive job. Ian was easy to work and communicate with – very professional. He provided a reasonable quote and timeline for work to be completed and followed through on both. No hidden surprises and no delay in overall proje… - **5/5 · Google Reviews · Danielle Fries · 2022-12-30**: We could not recommend Genuine heating and cooling more! Ian and his team were professional, and went above and beyond to make sure we had a new, well working heating system before the colder weather set in and for that we are beyond grateful. Ian helped guide us with the best recommendations for ou… - **5/5 · Google Reviews · Timothy Sayre · 2022-12-29**: The installation of the heat pump and central air ducting performed by Genuine Heating & Cooling was done with excellence. I couldn’t have asked for a better job done. Ian and his team are friendly and easy-going and cleaned up nicely. I recommend Genuine Heating & Cooling to anyone who needs H… - **5/5 · Google Reviews · Matthew Levesque · 2022-11-28**: Genuine Heating and Cooling was professional and did a fantastic job installing our heat pump. They cleaned up their workspace and followed through with the job till we had our rebate. We could not have been happier. --- Data freshness: last scanned 2026-08-25T00:21:34.386Z. Cite as: Genuine Heating & Cooling — Tavlee (https://tavlee.com/contractor/genuine-heating-and-cooling-inc) Source: https://tavlee.com/contractor/genuine-heating-and-cooling-inc