# Gibbs Rubbish & Brush Removal

**Trade:** Junk Removal · **Address:** 339 MA-6A, East Sandwich, MA 02537 · **Phone:** (508) 888-0073 · **Website:** http://www.gibbsrubbish.net/ · **Languages:** English

**Rating: 1.8/5** (medium confidence) — from 11 reviews across 6 sources.
45% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 2 negative.

## The honest read

Gibbs Rubbish & Brush Removal is based on Route 6A in East Sandwich and describes itself as a locally owned residential waste-removal company serving Sandwich and surrounding areas. Its own site lists residential waste and recycling, bulk pickup, roll-off dumpsters, cleanouts, brush removal, and residential snow removal. BBB identifies Edwin Gibbs as owner, describes the business as a sole proprietorship, and reports 35 years in business.

People who praise Gibbs describe friendly, helpful service and reliable collection. One Google reviewer said the company had hauled their trash for seven years and felt like a neighbor; another said staff came to the side of the house when they forgot to put out trash. A short review says the company is responsive, and another says the reviewer was happy to continue service.

The recent record is sharply mixed. Multiple April 2026 reviews describe repeated missed pickups, difficulty reaching the office, and bins being retrieved after service was canceled. Older reviews describe questionable backdated invoices and collection threats, repeated missed pickups for a move to Mashpee, and an email-address mix-up. The BBB review likewise alleges missed service followed by an unannounced bin retrieval. These are customer accounts, not findings by BBB; the BBB profile gives an A+ letter grade but says the business is not accredited and does not publish a customer-star average.

Gibbs may suit a homeowner seeking local trash, recycling, brush, or bulk-waste service who is willing to confirm the pickup schedule, tote-deposit and retrieval terms, billing practices, and escalation contact before starting. Ask how missed collections are handled and whether service is available at your exact address; the website states Sandwich as its service area, while a review describes service in Mashpee.

**Strengths:**
- Local collection — some reviewers describe friendly, helpful service
- Forgotten bins — one reviewer says staff retrieved missed household trash
- Long relationships — one customer reports seven years of hauling

**Concerns:**
- Missed pickups — multiple recent reviews describe repeated service failures
- Office access — reviewers report difficulty reaching the company
- Billing disputes — one review alleges backdated invoices and collection threats
- Bin retrievals — reviews describe unannounced visits after cancellation

**Where sources disagree:**
- The website states Sandwich as its service area, while a Google review describes a move to Mashpee and trash pickup there.
- BBB reports an A+ letter grade, while multiple customer reviews describe missed pickups, billing disputes, and cancellation-related problems.
- The website describes locally owned operation; BBB identifies Edwin Gibbs as owner and a sole proprietorship.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- The business is based at 339 Route 6A in East Sandwich and is listed as a sole proprietorship with Edwin Gibbs as owner. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-sandwich/profile/garbage-removal/gibbs-rubbish-brush-removal-0021-27193) — “BBB lists Gibbs Rubbish & Brush Removal as a non-accredited garbage-removal sole proprietorship with an A+ letter grade and one negative cus…”
- BBB reports 35 years in business and a 1991 start date. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-sandwich/profile/garbage-removal/gibbs-rubbish-brush-removal-0021-27193) — “BBB lists Gibbs Rubbish & Brush Removal as a non-accredited garbage-removal sole proprietorship with an A+ letter grade and one negative cus…”
- The company advertises residential waste and recycling, bulk pickup, roll-off dumpsters, cleanouts, brush removal, and residential snow removal. _(confidence: high)_
  - [Official Website](http://www.gibbsrubbish.net) — “Gibbs Rubbish and Brush Removal provides residential waste and recycling services in Sandwich, including bulk waste pickup, roll-off dumpste…”
- The website states Sandwich as its service area. _(confidence: high)_
  - [Official Website](http://www.gibbsrubbish.net) — “Stated service area (self-reported): Sandwich”
- A reviewer praised seven years of trash hauling, friendly staff, and helpful service. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKTVIybHBRMFV0VUZSTGVWRlNiR3BHTjJGaVdXYxAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOjJMR2lpQ0UtUFRLeVFSbGpGN2FiWWc%7C%7C?hl=en) — “5★ I am more than satisfied with the service provided by Gibbs. They have been our trash haulers for 7 years. Everyone at Gibbs is friendly,…”
- A reviewer said staff retrieved forgotten trash from the side of the house and described the business as family owned and operated. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM3OHNPNFBREAE!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CIHM0ogKEICAgIC78sO4PQ%7C%7C?hl=en) — “5★ Not sure why this company has all these bad reviews. I forget my trash so much trying to get my children ready in the morning, and every …”
- Two April 2026 reviews describe repeated missed pickups and difficulty reaching the office. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210SlJVbFVUM0JJTFd0RFRHWmhXbUpwWDE5M2NGRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOmtJRUlUT3BILWtDTGZhWmJpX193cFE%7C%7C?hl=en) — “1★ Caution: AVOID GIBBS.

I used this service because they were reasonably priced and locally owned. Throughout the two years of service I h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNM2JHUjFlVTE1WVZoc1UybFBSbnB4UlRjNU1GRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOkM3bGR1eU15YVhsU2lPRnpxRTc5MFE%7C%7C?hl=en) — “1★ RUN DO NOT WALK away from these people. The son of the owners just showed up on our property to retrieve their bins after we canceled ser…”
- A June 2024 review alleges questionable backdated invoices and later collection threats. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURManM3WWlnRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CIHM0ogKEICAgIDLjs7YigE%7C%7C?hl=en) — “1★ Gibbs has always had terrible accounting practices. Over the years I received their services at my home in Sandwich, there were numerous …”
- A January 2024 review describes repeated missed pickups during a move to Mashpee. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROMEphaGZnEAE!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CIHM0ogKEICAgIDN0Jahfg%7C%7C?hl=en) — “1★ Terrible service!  I engaged this company to do rubbish/recycle pickup when we moved to Mashpee in the Fall. They CANNOT be relied on. Nu…”
- BBB gives the business an A+ letter grade and says it is not accredited; no BBB customer-star average is shown. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-sandwich/profile/garbage-removal/gibbs-rubbish-brush-removal-0021-27193) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-sandwich/profile/garbage-removal/gibbs-rubbish-brush-removal-0021-27193) — “BBB lists Gibbs Rubbish & Brush Removal as a non-accredited garbage-removal sole proprietorship with an A+ letter grade and one negative cus…”
- The written review record is negative overall, with repeated service-reliability complaints despite some positive accounts. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKTVIybHBRMFV0VUZSTGVWRlNiR3BHTjJGaVdXYxAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOjJMR2lpQ0UtUFRLeVFSbGpGN2FiWWc%7C%7C?hl=en) — “5★ I am more than satisfied with the service provided by Gibbs. They have been our trash haulers for 7 years. Everyone at Gibbs is friendly,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210SlJVbFVUM0JJTFd0RFRHWmhXbUpwWDE5M2NGRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOmtJRUlUT3BILWtDTGZhWmJpX193cFE%7C%7C?hl=en) — “1★ Caution: AVOID GIBBS.

I used this service because they were reasonably priced and locally owned. Throughout the two years of service I h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tNM2JHUjFlVTE1WVZoc1UybFBSbnB4UlRjNU1GRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOkM3bGR1eU15YVhsU2lPRnpxRTc5MFE%7C%7C?hl=en) — “1★ RUN DO NOT WALK away from these people. The son of the owners just showed up on our property to retrieve their bins after we canceled ser…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURManM3WWlnRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CIHM0ogKEICAgIDLjs7YigE%7C%7C?hl=en) — “1★ Gibbs has always had terrible accounting practices. Over the years I received their services at my home in Sandwich, there were numerous …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUROMEphaGZnEAE!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CIHM0ogKEICAgIDN0Jahfg%7C%7C?hl=en) — “1★ Terrible service!  I engaged this company to do rubbish/recycle pickup when we moved to Mashpee in the Fall. They CANNOT be relied on. Nu…”
- Specializes in Junk Removal _(confidence: high)_
  - [Official Website](http://www.gibbsrubbish.net) — “Gibbs Rubbish and Brush Removal provides residential waste and recycling services in Sandwich, including bulk waste pickup, roll-off dumpste…”
  - [Better Business Bureau](https://www.bbb.org/us/ma/east-sandwich/profile/garbage-removal/gibbs-rubbish-brush-removal-0021-27193) — “Services offered (Better Business Bureau): Garbage Removal”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pKTVIybHBRMFV0VUZSTGVWRlNiR3BHTjJGaVdXYxAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOjJMR2lpQ0UtUFRLeVFSbGpGN2FiWWc%7C%7C?hl=en) — “5★ I am more than satisfied with the service provided by Gibbs. They have been our trash haulers for 7 years. Everyone at Gibbs is friendly,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210SlJVbFVUM0JJTFd0RFRHWmhXbUpwWDE5M2NGRRAB!2m1!1s0x0:0x6d7c23dfdf79cc21!3m1!1s2@1:CAIQACodChtycF9oOmtJRUlUT3BILWtDTGZhWmJpX193cFE%7C%7C?hl=en) — “1★ Caution: AVOID GIBBS.

I used this service because they were reasonably priced and locally owned. Throughout the two years of service I h…”

## License

No license record has been checked yet for this contractor.

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Gibbs%20Rubbish%20%26%20Brush%20Removal&query_place_id=ChIJj5EOURjL5IkRIcx5398jfG0): 3.7★ from 20 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Gibbs%20Rubbish%20%26%20Brush%20Removal&query_place_id=ChIJj5EOURjL5IkRIcx5398jfG0): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/east-sandwich/profile/garbage-removal/gibbs-rubbish-brush-removal-0021-27193): Listed on this source
- [Yelp](https://www.yelp.com/biz/gibbs-rubbish-and-brush-removal-east-sandwich-2): Listed on this source
- [Official Website](http://www.gibbsrubbish.net): Self-reported profile and service details
- [Exa](https://gibbsrubbish.net/): 0 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Francesca Weiss · 2026-04-21**: I am more than satisfied with the service provided by Gibbs. They have been our trash haulers for 7 years. Everyone at Gibbs is friendly, kind and helpful. I always try to work with local service providers and I feel that with Gibbs I have a relationship with a neighbor. Kayla has been very helpful …
- **1/5 · Google Reviews · Kaelan Castetter · 2026-04-01**: Caution: AVOID GIBBS.

I used this service because they were reasonably priced and locally owned. Throughout the two years of service I had over a dozen missed pick ups and had to email and call several times to get them to pick up the recycling and trash. If you do get someone on the phone (rare), …
- **1/5 · Google Reviews · Ashley Picillo · 2026-04-01**: RUN DO NOT WALK away from these people. The son of the owners just showed up on our property to retrieve their bins after we canceled service. Why did we cancel service? Because they would not show up; we'd call the office and get rescheduled; they'd no show again etc. etc. This was not weather rela…
- **5/5 · Google Reviews · Radiant Wellness Team · 2024-08-26**: Always responsive.
- **5/5 · Google Reviews · Justine Racheotes · 2024-08-14**: Not sure why this company has all these bad reviews. I forget my trash so much trying to get my children ready in the morning, and every time I do, they come down to the side of my house to get it. No other company has done that for us. Family own and operated sandwich business. You guys are the bes…
- **1/5 · Google Reviews · Neil Newman · 2024-06-27**: Gibbs has always had terrible accounting practices. Over the years I received their services at my home in Sandwich, there were numerous instances of questionable invoices with charges backdated numerous months.

I Haven’t received services from Gibbs since March of 2023, when I relocated out of sta…
- **1/5 · Google Reviews · Maryanne Harkins · 2024-01-20**: Terrible service!  I engaged this company to do rubbish/recycle pickup when we moved to Mashpee in the Fall. They CANNOT be relied on. Numerous instances when I have had to call and check on why pickup has not occurred or to get assurances they would show up. They have been no-shows a few times, inc…
- **1/5 · Google Reviews · Bobby O'Leary · 2023-06-14**: Awful business, they have my email info associated with one of their customers whom which is NOT me. I've received several email across many months and asked them to remove my email address from their system. Since they do not acknowledge it, let's see if they will reply to this comment.
- **5/5 · Google Reviews · Kristen Maguire · 2022-12-19**: Awesome lights, inflatables and Disney figures display! Every year they outdo themselves just a bit more!
- **5/5 · Google Reviews · Nick Zaremba · 2022-09-06**: They do a great job and happy to continue my service !

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Data freshness: last scanned 2026-08-24T10:02:33.108Z.
Cite as: Gibbs Rubbish & Brush Removal — Tavlee (https://tavlee.com/contractor/gibbs-rubbish-and-brush-removal-east-sandwich)
Source: https://tavlee.com/contractor/gibbs-rubbish-and-brush-removal-east-sandwich