# Gomes Plumbing Heating & Cooling **Trade:** Plumbing · **Address:** 63 Hecla St, Dorchester, MA 02122, USA · **Phone:** (617) 818-7601 · **Website:** http://www.gomesplumbingheatingandcooling.com/ · **Languages:** English **Rating: 3.6/5** (medium confidence) — from 19 reviews across 4 sources. 89% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 0 negative. ## The honest read Gomes Plumbing Heating & Cooling is a Dorchester operation the company says has served the Southern Boston area since 1998; the reviews on file are almost entirely built around one person, Frank Gomes, working the calls himself with an occasional assistant. The specifics repeat a pattern of fast emergency response: a water heater found leaking at 6:15am replaced within six hours, a burst pipe answered late at night with a repair the next morning, a broken furnace diagnosed and fixed the next day. Beyond emergencies, reviews describe him being upfront about scope — walking a customer through what actually needed doing versus what was a "nice to have" without pushing extra work, and noting a gas-line safety issue on a grill installation that other plumbers had missed. He's also done heating system replacements, boiler servicing and cleaning, and gas appliance connections. What to know before calling: two reviews in the record stand apart from the rest. A 2024 review describes being charged a large service fee at $300 an hour for a simple valve replacement that took three hours, and states that the number reached did not connect to Frank himself — worth asking about directly when calling. A 2022 review, with no further detail, simply says "Rude." Both are outliers against a long run of detailed, positive accounts naming Frank specifically, but they're real and worth weighing. For an emergency plumbing or heating call, or a job where the owner-operator's own judgment matters, the reviews describe someone responsive and straightforward — it's worth confirming directly who will be doing the work and how pricing works before scheduling. **Strengths:** - Fast emergency response — water heater and pipe failures fixed same day - Upfront about scope — flags only necessary work, no upselling - Broad HVAC and plumbing work — boilers, furnaces, gas lines, water heaters **Concerns:** - Billing dispute reported — $300/hr charge and a dispatch mismatch - Isolated rude complaint — no further detail given ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Fast emergency response to water heater, burst pipe, and furnace failures is described repeatedly, often same-day or next-day. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1eW9XNHJBRRAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIC5yoW4rAE%7C%7C?hl=en) — “5★ Waking up and finding out my water heater was leaking and water had to be shut off in the house was overwhelming. At 6:15am I called Gom…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtbTVUSGNnEAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIDmm5THcg%7C%7C?hl=en) — “5★ Wonderful service - I called Gomes Plumbing late at night after a pipe burst in my apartment. I asked if he could come early the next mo…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtcUxHMFN3EAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIDmqLG0Sw%7C%7C?hl=en) — “5★ Frank was able to come next day to fix an issue with our furnace. He did a great job of explaining what the issue was and how he was goi…” - Described as upfront about scope, avoiding unnecessary work, and flagging a safety issue on a gas line job that other plumbers had missed. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHdXZiamlBRRAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgICGuvbjiAE%7C%7C?hl=en) — “5★ I called Frank for an issue with my Gas Boiler and he was able to come out the next day. He was extremely knowledgeable and a pleasure to…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2bkpTVWFBEAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIC6nJSUaA%7C%7C?hl=en) — “5★ Frank and his team were recommended to me by several neighbors; I reached out for a quote for the installation of a gas line to add a gri…” - Handles a range of plumbing and heating work — boiler servicing, gas appliance connections, and full heating unit replacement. _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHbmFXRGNBEAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgICGnaWDcA%7C%7C?hl=en) — “5★ My wife and I purchased a new gas oven and needed a plumber at short notice. Frank responded to our message quickly, and we easily made a…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHdHFMekhBEAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgICGtqLzHA%7C%7C?hl=en) — “5★ Frank Gomes and his assistant were great! They helped troubleshoot a problem with an old steam boiler and did a servicing and cleaning o…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHaU5uUXNnRRAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgICGiNnQsgE%7C%7C?hl=en) — “5★ Frank and his team worked fast and were great! He told me everything he was doing and even fixed a couple things that we didn’t originall…” - A 2024 review describes a $300-an-hour charge for a simple valve replacement that took three hours, and states the number reached did not connect to Frank himself. _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUREcEliZ2lnRRAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIDDpIbgigE%7C%7C?hl=en) — “1★ Avoid avoid avoid avoid. This number does not send you to anyone named “Frank.” They will charge you a huge service fee, send someone out…” - A 2022 review, with no further detail given, describes the experience as rude. _(confidence: low)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPNjlxNlp3EAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIDO69q6Zw%7C%7C?hl=en) — “2★ Rude” - The business says it is locally owned and has served the Southern Boston area since 1998. _(confidence: low)_ - [Official Website](http://www.gomesplumbingheatingandcooling.com) — “Company history (self-reported): The site states the business has been serving Boston's homeowners and businesses since 1998, and has 'proud…” - [Official Website](http://www.gomesplumbingheatingandcooling.com) — “Ownership (self-reported): Site states it is 'locally owned and operated'; customer testimonials on the site name Frank Gomes as the person …” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21WcU9XTjNNekU0YzNSV2RYUXlVbVZqUVU5RlRYYxAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CAIQACodChtycF9oOmVqOWN3MzE4c3RWdXQyUmVjQU9FTXc%7C%7C?hl=en) — “5★ Frank did a great job fixing/ replacing toilet in my new condo! We called him, and he was very responsive and showed up almost immediatel…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xaE9FVkRURUpGT1cxamRVbEdkM1J6VjBaUWRFRRAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CAIQACodChtycF9oOm1hOEVDTEJFOW1jdUlGd3RzV0ZQdEE%7C%7C?hl=en) — “5★ Called Frank last minute for a leaky bathroom sink. He immediately responded and was able to take care of plumbing problem in a timely ma…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2bkpTVWFBEAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIC6nJSUaA%7C%7C?hl=en) — “5★ Frank and his team were recommended to me by several neighbors; I reached out for a quote for the installation of a gas line to add a gri…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM1eW9XNHJBRRAB!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIC5yoW4rAE%7C%7C?hl=en) — “5★ Waking up and finding out my water heater was leaking and water had to be shut off in the house was overwhelming. At 6:15am I called Gom…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtcUxHMFN3EAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgIDmqLG0Sw%7C%7C?hl=en) — “5★ Frank was able to come next day to fix an issue with our furnace. He did a great job of explaining what the issue was and how he was goi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHdHFMekhBEAE!2m1!1s0x0:0xbb72a0deca67924f!3m1!1s2@1:CIHM0ogKEICAgICGtqLzHA%7C%7C?hl=en) — “5★ Frank Gomes and his assistant were great! They helped troubleshoot a problem with an old steam boiler and did a servicing and cleaning o…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Gomes%20Plumbing%20Heating%20%26%20Cooling&query_place_id=ChIJo3oGILB744kRT5Jnyt6gcrs): 4.8★ from 34 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Gomes%20Plumbing%20Heating%20%26%20Cooling&query_place_id=ChIJo3oGILB744kRT5Jnyt6gcrs): Listed on this source - [Official Website](http://www.gomesplumbingheatingandcooling.com): Self-reported profile and service details - [Exa](https://www.bestprosintown.com/ma/dorchester/gomes-plumbing-heating-and-cooling-/): 7 web mentions across the open web (each linked to its source) ## Recent reviews - **5/5 · Google Reviews · Megan Bridge · 2026-06-25**: Frank did a great job fixing/ replacing toilet in my new condo! We called him, and he was very responsive and showed up almost immediately! He made the process seamless. We will be using him in the future! - **5/5 · Google Reviews · chuck d · 2026-06-03**: Called Frank last minute for a leaky bathroom sink. He immediately responded and was able to take care of plumbing problem in a timely manner. Knowledgeable and friendly, thank u Frank! - **1/5 · Google Reviews · Brandon Taylor · 2024-04-05**: Avoid avoid avoid avoid. This number does not send you to anyone named “Frank.” They will charge you a huge service fee, send someone out at $300/hr. They’ll leave for an hour (while on your dime). I needed a SIMPLE valve replaced. By all metrics should not have taken longer than 15 minutes. 3 hours… - **5/5 · Google Reviews · Timothy O'Mara · 2024-01-24**: Same day service when my water heater went! Kind, attentive, and quick! Much appreciated - **5/5 · Google Reviews · Megan Siebert · 2023-10-12**: Waking up and finding out my water heater was leaking and water had to be shut off in the house was overwhelming. At 6:15am I called Gomes Plumbing, Heating, and Cooling in a panic. Less than six hours later I had a new water heater, installed, old one removed, house in perfect condition and I was… - **5/5 · Google Reviews · Saahil Dadhania · 2022-08-27**: Frank did a great job replacing our garbage disposer in a timely manner. Very reasonably priced and overall nice guy. Will be keeping his number for future issues. Thanks Frank! - **2/5 · Google Reviews · john smyth · 2022-07-14**: Rude - **5/5 · Google Reviews · Phillip Main · 2022-06-10**: Frank came and took care of the job in an efficient manner. Friendly and upfront. He explain what needed to be done. He really went the extra mile to bail me out after I had an awful experience with another company. I highly recommend using Gomes. I will certainly be using them for any future needs … - **5/5 · Google Reviews · Linda Jones · 2022-05-14**: Frank was very quick to respond when I stated I had a broke water heater. He was very professional, efficient with addressing the situation at hand. It was an emergency issue, and he removed old heater and replaced the new one in a hour.. Installation was fast thereafter! Wonderful service! - **5/5 · Google Reviews · chmurph366 · 2022-02-10**: Wonderful service - I called Gomes Plumbing late at night after a pipe burst in my apartment. I asked if he could come early the next morning, as we had to shut off the water in our building until the pipe was fixed. Frank not only answered my call late at night, but he showed up first thing in th… --- Data freshness: last scanned 2026-07-01T18:24:19.090Z. Cite as: Gomes Plumbing Heating & Cooling — Tavlee (https://tavlee.com/contractor/gomes-plumbing-heating-and-cooling-dorchester) Source: https://tavlee.com/contractor/gomes-plumbing-heating-and-cooling-dorchester