---
title: "Graves Plumbing & Heating Services"
description: "Graves Plumbing & Heating Services is a plumbing and heating business; its Maine HVAC license, number MS30002540, is held by Alan J. Graves and is active o"
doc_version: "2026-11-01"
last_updated: "2026-11-01"
---

# Graves Plumbing & Heating Services

**Trade:** HVAC / Heating & Cooling · **Address:** 35 Sylvan Rd, Northeast Harbor, ME 04662 · **Phone:** (207) 276-3731 · **Languages:** English

**Rating: 3.4/5** (low confidence) — from 8 reviews across 4 sources.
88% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 1 negative.

## The honest read

Graves Plumbing & Heating Services is a plumbing and heating business; its Maine HVAC license, number MS30002540, is held by Alan J. Graves and is active on the state registry. On Google it shows 4 stars from 11 ratings.

A recent customer who hired Graves for the plumbing and heating at a new home said Alan was on site personally when challenges came up, until the situation was resolved. A 2025 customer said Alan made a special trip to fix the door over a laundry area.

A recent 1-star reviewer said a follow-up call about a warranty issue with a hybrid water heater the company installed never got a reply, and that after being told two faucets would be replaced, they were not, so the customer installed them.

**Strengths:**
- New-home plumbing and heating — a recent customer said Alan stayed on site until resolved
- A special trip — a 2025 customer said Alan fixed a laundry-area door

**Concerns:**
- Warranty follow-up — a recent customer said a water heater call went unanswered
- Promised faucets — a recent customer said two were never replaced

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Maine HVAC license MS30002540, held by Alan J. Graves, is active on the state registry _(confidence: high)_
  - [State License Registry](https://www.pfr.maine.gov/ALMSOnline/ALMSQuery/SearchIndividual.aspx) — “ME hvac license MS30002540 registry-verified active — registry holder of record: ALAN J. GRAVES”
- 4 stars from 11 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Graves%20Plumbing%20%26%20Heating%20Services&query_place_id=ChIJiZZk-qq9rkwRMeA5ObU4edc) — “Google: 4★ from 11 ratings”
- A recent customer said Alan was on site personally during challenges on a new-home plumbing and heating job _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wRlRtRmhhRlZoVjBGWE5XWXpPRFpMY21WWFJGRRAB!2m1!1s0x0:0xd77938b53939e031!3m1!1s2@1:CAIQACodChtycF9oOmpFTmFhaFVhV0FXNWYzODZLcmVXRFE%7C%7C?hl=en-US) — “5★ We recently hired Graves to do the plumbing and heating at our new home. Alan and his crew went above and beyond all expectations. When m…”
- A 2025 customer said Alan made a special trip to fix a door over a laundry area _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tRNFFtTmxjSFp5UzFodGJHVXhWR2xWTUZWR2MyYxAB!2m1!1s0x0:0xd77938b53939e031!3m1!1s2@1:CAIQACodChtycF9oOkQ4QmNlcHZyS1htbGUxVGlVMFVGc2c%7C%7C?hl=en-US) — “5★ Alan made a special trip to fix the door over my laundry area; I'm grateful for all the help over the years and highly recommend Graves P…”
- A recent customer said a warranty follow-up on a hybrid water heater got no reply and promised faucet replacements never happened _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM3NV9UbHpRRRAB!2m1!1s0x0:0xd77938b53939e031!3m1!1s2@1:CIHM0ogKEICAgIC75_TlzQE%7C%7C?hl=en-US) — “1★ Used to be reliable and professional. Not anymore. They have become unreliable and sloppy. A few years ago I discovered and fixed a leak …”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wRlRtRmhhRlZoVjBGWE5XWXpPRFpMY21WWFJGRRAB!2m1!1s0x0:0xd77938b53939e031!3m1!1s2@1:CAIQACodChtycF9oOmpFTmFhaFVhV0FXNWYzODZLcmVXRFE%7C%7C?hl=en-US) — “5★ We recently hired Graves to do the plumbing and heating at our new home. Alan and his crew went above and beyond all expectations. When m…”
  - [State License Registry](https://www.pfr.maine.gov/ALMSOnline/ALMSQuery/SearchIndividual.aspx) — “ME hvac license MS30002540 registry-verified active — registry holder of record: ALAN J. GRAVES”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21wRlRtRmhhRlZoVjBGWE5XWXpPRFpMY21WWFJGRRAB!2m1!1s0x0:0xd77938b53939e031!3m1!1s2@1:CAIQACodChtycF9oOmpFTmFhaFVhV0FXNWYzODZLcmVXRFE%7C%7C?hl=en-US) — “5★ We recently hired Graves to do the plumbing and heating at our new home. Alan and his crew went above and beyond all expectations. When m…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2psbGMzRXdNVGhuZEZSMlpFcGZVR0pJYjFoYVJHYxAB!2m1!1s0x0:0xd77938b53939e031!3m1!1s2@1:CAIQACodChtycF9oOjllc3EwMThndFR2ZEpfUGJIb1haRGc%7C%7C?hl=en-US) — “5★ They were the best plumbers I have ever see. They all work so hard. They are the best!”

## License

Status: **active** (#MS30002540, hvac) — verified against the official ME state registry on 2026-10-30, never self-reported.
Re-check at the official registry: https://www.pfr.maine.gov/ALMSOnline/ALMSQuery/SearchIndividual.aspx

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Graves%20Plumbing%20%26%20Heating%20Services&query_place_id=ChIJiZZk-qq9rkwRMeA5ObU4edc): 4.0★ from 11 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Graves%20Plumbing%20%26%20Heating%20Services&query_place_id=ChIJiZZk-qq9rkwRMeA5ObU4edc): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/me/northeast-harbor/profile/plumber/graves-plumbing-heating-svc-0021-287992): Listed on this source
- [Local News](https://www.theplumbingdirectory.com/northeast-harbor/plumber/graves-plumbing-heating-services/connect): Listed on this source

## Recent reviews

- **5/5 · Google Reviews · Anna Futrell · 2026-10-20**: Exceptional service -- our family is so very thankful for Alan & Doreen and their team!
- **5/5 · Google Reviews · Morgan Benson · 2026-06-11**: We recently hired Graves to do the plumbing and heating at our new home. Alan and his crew went above and beyond all expectations. When met with challenges beyond anyone’s control, Alan was on site personally handling the situation until it was resolved. This is a family-run business that truly trea…
- **1/5 · Google Reviews · airSkandic · 2026-05-30**: Used to be reliable and professional. Not anymore. They have become unreliable and sloppy. A few years ago I discovered and fixed a leak after they did a small simple job. When I told Robert he just shrugged. Barely acknowledged it.
Last year I called them for follow up service re warranty issue wit…
- **5/5 · Google Reviews · Betsy · 2025-08-30**: Alan made a special trip to fix the door over my laundry area; I'm grateful for all the help over the years and highly recommend Graves Plumbing & Heating.
- **5/5 · Google Reviews · Fiona Brown · 2025-07-07**: They were the best plumbers I have ever see. They all work so hard. They are the best!
- **5/5 · Google Reviews · Amanda McFetridge · 2024-10-01**: Went above and beyond to help when our older building's plumbing decided to give us some attitude! We appreciate Graves Plumbing & Heating and the professionalism they bring! ! Absolutely recommend!
- **5/5 · Google Reviews · Elizabeth Fox · 2024-08-19**: Reliable and professional help for generations; I highly recommend Graves.
- **3/5 · Google Reviews · John “Jack” Ramsdale · 2023-12-23**: Fine place for kerosene

---

Data freshness: last scanned 2026-10-30T16:30:59.259Z.
Cite as: Graves Plumbing & Heating Services — Tavlee (https://tavlee.com/contractor/graves-plumbing-and-heating-services-northeast-harbor)
Source: https://tavlee.com/contractor/graves-plumbing-and-heating-services-northeast-harbor

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