--- title: "Great Spaces Inc." description: "Great Spaces Inc. is a design-led kitchen and bath business in Acton run by its owner, Dawn Willis. A 2022 wickedlocal.com article quoted her saying she wi" doc_version: "2026-11-03" last_updated: "2026-11-03" --- # Great Spaces Inc. **Trade:** Kitchen Remodel · **Address:** 245 Arlington St, Acton, MA 01720 · **Phone:** (978) 263-8035 · **Website:** http://www.greatspacesinc.com/ · **Languages:** English **Rating: 3.9/5** (medium confidence) — from 16 reviews across 6 sources. 94% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative. ## The honest read Great Spaces Inc. is a design-led kitchen and bath business in Acton run by its owner, Dawn Willis. A 2022 wickedlocal.com article quoted her saying she will work with any budget, and a second 2022 piece on the same site said the business specializes in improving kitchens, bathrooms, mud rooms, offices and more. One recent customer described a retail showroom that offers consulting on design and remodeling. A 2026 customer said Dawn ordered samples from different brands to coordinate four kitchen light fixtures without them looking matched from one set. A 2024 customer said they had ordered cabinets from Great Space Inc. three years earlier, paused the project over supply chain trouble, and restarted it, after which the kitchen looked fantastic. A 2022 customer said Dawn's space planning offered several options for a master bathroom with limited space, and that she made the customer's inspiration tile the center of an age-in-place design. In a 2017 review, a customer said Great Spaces designed and remodeled their kitchen and two baths in a Craftsman/Deck house, and the contractor also built decks and replaced trim. A 2016 customer credited Dawn Willis's CAD work with helping them picture the floor plan of a remodeled kitchen. A 2022 customer gave two stars, calling the design decent but saying the company was argumentative with any critique and recommended an unreliable contractor they had to chase. A 2016 customer said their bathroom project ran longer than expected and the price came in a bit higher than the original scope. **Strengths:** - Lighting coordination — a 2026 customer said Dawn ordered samples to match fixtures - An age-in-place bathroom — a 2022 customer said it centered on their tile - A Craftsman house remodel — a 2017 customer described kitchen, two baths and decks **Concerns:** - Pushback on critique — a 2022 customer called the company argumentative - Timeline and cost — a 2016 customer said both ran past the original scope ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Owned by Dawn Willis, profiled by a local news site in 2022 _(confidence: high)_ - [wickedlocal.com](https://www.wickedlocal.com/story/regional/massachusetts/2022/06/28/great-spaces-inc-acton-offers-budget-friendly-home-improvements-dawn-willis-affordable-home-projects/7580603001/) — “wickedlocal.com — Budget-friendly is a term you may not expect to hear in the home improvement business, but Dawn Willis, owner of Great Spa…” - [wickedlocal.com](https://www.wickedlocal.com/videos/regional/massachusetts/2022/06/28/meet-dawn-willis-owner-great-spaces-inc-acton/7714355001/) — “wickedlocal.com — Dawn Willis, owner of Great Spaces, Inc. in Acton talks about her business which specializes in improving kitchens, bathro…” - Designs and manages kitchen and bathroom remodels _(confidence: high)_ - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ I worked with Great Spaces to renovate my master bathroom and I am really thankful I made that choice. I had limited space to work with a…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ We used Great Spaces to design and remodel our kitchen and 2 baths. It was important for us to find a design and build company that could…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “4★ We hired Great Spaces to renovate our kitchen. Dawn and her team were dedicated, trustworthy and worked hard to ensure we were completely…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “4★ Our project included a new kitchen, full renovation of three baths and a walk-in closet. Great Spaces did a terrific job. While I am an a…” - A 2026 customer said Dawn ordered samples from several brands to coordinate kitchen lighting _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25ocWFYZFlZVEpSVGtKMFZ6Rm5PV3RTWlRSc2RtYxAB!2m1!1s0x0:0xfea3cbf3d634dbc9!3m1!1s2@1:CAIQACodChtycF9oOnhqaXdYYTJRTkJ0VzFnOWtSZTRsdmc%7C%7C?hl=en) — “5★ Dawn and her team were so helpful to me coordinating a recent lighting project for my kitchen. I wanted the 4 pieces of lighting in my ki…” - A 2022 customer described an age-in-place master bathroom designed around their inspiration tile _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ I worked with Great Spaces to renovate my master bathroom and I am really thankful I made that choice. I had limited space to work with a…” - A 2017 customer described a kitchen and two-bath remodel of a Craftsman/Deck house _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ We used Great Spaces to design and remodel our kitchen and 2 baths. It was important for us to find a design and build company that could…” - A 2022 customer said the company was argumentative with critique and recommended an unreliable contractor _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “2★ Decent design. Very defensive. Says open to feedback, but argumentative with any critique. Took advantage of our patience with supply cha…” - A 2016 customer said the timeline ran longer and the price came in higher than the original scope _(confidence: medium)_ - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ Dawn and her team at Great Spaces were wonderful to work with. Dawn has a great combination of engineering and design work in her backgro…” - Google shows 4.8 stars from 10 ratings and Houzz 4.7 stars from 23 _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Great%20Spaces%20Inc.&query_place_id=ChIJcTh4l6ST44kRyds01vPLo_4) — “Google: 4.8★ from 10 ratings” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “Houzz: 4.7★ from 23 ratings” - Specializes in Kitchen Remodel _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTURBalotekZREAE!2m1!1s0x0:0xfea3cbf3d634dbc9!3m1!1s2@1:CIHM0ogKEICAgMDAjZ-zFQ%7C%7C?hl=en) — “5★ We fell in love with Great Spaces when Dawn, Alison, Megan and Jen (etc.) took us under their wings to help us renew our kitchen. First o…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2cjR6MWlRRRAB!2m1!1s0x0:0xfea3cbf3d634dbc9!3m1!1s2@1:CIHM0ogKEICAgICvr4z1iQE%7C%7C?hl=en) — “5★ I began the design process and ordered cabinets from Great Space Inc. three years ago. At the time, the global supply chain disruptions m…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ We used Great Spaces to design and remodel our kitchen and 2 baths. It was important for us to find a design and build company that could…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ When we decided to have our kitchen remodeled this past summer, we took the advice of two of our neighbors and contacted Dawn Willis at G…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “4★ We hired Great Spaces to renovate our kitchen. Dawn and her team were dedicated, trustworthy and worked hard to ensure we were completely…” - Specializes in Bathroom Remodel _(confidence: high)_ - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ I worked with Great Spaces to renovate my master bathroom and I am really thankful I made that choice. I had limited space to work with a…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “4★ A pleasure working with Dawn and her staff. She had great ideas and was welcoming to ours. Was a big help with picking out materials, off…” - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411) — “5★ Dawn and her team at Great Spaces were wonderful to work with. Dawn has a great combination of engineering and design work in her backgro…” ## License Status: **not_found** — verified against the official MA state registry, never self-reported. Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Great%20Spaces%20Inc.&query_place_id=ChIJcTh4l6ST44kRyds01vPLo_4): Listed on this source - [Better Business Bureau](https://www.bbb.org/us/ma/boxborough/profile/interior-designer/great-spaces-inc-0021-130129): Listed on this source - [Exa](https://www.wickedlocal.com/story/regional/massachusetts/2022/06/28/great-spaces-inc-acton-offers-budget-friendly-home-improvements-dawn-willis-affordable-home-projects/7580603001/): 0 web mentions across the open web (each linked to its source) - [Official Website](http://www.greatspacesinc.com): Self-reported profile and service details - [Houzz](https://www.houzz.com/professionals/kitchen-and-bath-designers/dawn-willis-great-spaces-inc-pfvwus-pf~813781411): 4.7★ from 23 ratings - [Google](https://www.google.com/maps/search/?api=1&query=Great%20Spaces%20Inc.&query_place_id=ChIJcTh4l6ST44kRyds01vPLo_4): 4.8★ from 10 ratings ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “Dawn Willis, owner of Great Spaces, Inc. in Acton talks about her business which specializes in improving kitchens, bathrooms, mud rooms, offices and more.” — wickedlocal.com (2022-07-22) — https://www.wickedlocal.com/videos/regional/massachusetts/2022/06/28/meet-dawn-willis-owner-great-spaces-inc-acton/7714355001/ - “Budget-friendly is a term you may not expect to hear in the home improvement business, but Dawn Willis, owner of Great Spaces, Inc. in Acton, said she will work with any budget when it comes to helpin…” — wickedlocal.com (2022-07-22) — https://www.wickedlocal.com/story/regional/massachusetts/2022/06/28/great-spaces-inc-acton-offers-budget-friendly-home-improvements-dawn-willis-affordable-home-projects/7580603001/ - “It had been at least 25 years since this Carlisle kitchen had seen a kitchen remodel update. We joined forces with Great Spaces in Acton, MA to incorporate a multiple discipline design with British in…” — aconcordcarpenter.com — https://www.aconcordcarpenter.com/kitchen-remodel-2023.html ## Recent reviews - **5/5 · Google Reviews · Greg Jarboe · 2026-07-11**: Wonderful retail showroom, which offers consulting on design and remodeling. Oh, and they participated in the Town of Acton's "United by Soccer" storefront decorating contest. - **5/5 · Google Reviews · Emily Falconer · 2026-02-04**: Dawn and her team were so helpful to me coordinating a recent lighting project for my kitchen. I wanted the 4 pieces of lighting in my kitchen coordinated without seeming matchy matchy from the same set, but had no idea where to start to find consistent canopies or finishes. Dawn was SO helpful boun… - **5/5 · Google Reviews · Sue Hart · 2025-02-11**: We fell in love with Great Spaces when Dawn, Alison, Megan and Jen (etc.) took us under their wings to help us renew our kitchen. First of all, they LISTENED. Then, they visited their space and again LISTENED to our wishes and ideas. Took photos, then took us back to their showroom to suggest ways t… - **5/5 · Google Reviews · F U · 2024-12-16**: I began the design process and ordered cabinets from Great Space Inc. three years ago. At the time, the global supply chain disruptions made it extremely challenging to source electrical appliances. After several attempts—waiting for months, dealing with canceled orders, and rescheduling with contra… - **5/5 · Houzz · Elizabeth Glen · 2022-11-25**: I worked with Great Spaces to renovate my master bathroom and I am really thankful I made that choice. I had limited space to work with and Dawn’s space planning skills offered several different options from which to choose. I admit to changing my mind on multiple decisions, but Dawn just went with … - **2/5 · Houzz · HU-790840162 · 2022-04-06**: Decent design. Very defensive. Says open to feedback, but argumentative with any critique. Took advantage of our patience with supply chain issues. Recommended unreliable contractor you had to chase. Wouldn’t use again. - **5/5 · Houzz · Nik S M S · 2017-09-19**: I can't say enough good things about working with Dawn and her subcontractor Brian. Dawn was innovative and fun and gave lots of practical advice about design and layout without breaking the budget. Brian and his team were wonderful to have working at the house. Professional, efficient, realistic ab… - **5/5 · Houzz · Steve Schneider · 2017-04-24**: We used Great Spaces to design and remodel our kitchen and 2 baths. It was important for us to find a design and build company that could preserve the look and flow of our Craftsman/Deck house with an open floor plan,natural wood trim and exposed beams. The contractor also built decks for us and rep… - **5/5 · Houzz · J B · 2016-10-12**: I loved working with Dawn for our kitchen renovation, and I would highly recommend her. She has a natural talent for design, and all of her advice regarding the aesthetics was excellent. Not only does she have a good eye for design, but she also has a deep knowledge of the structural aspect of renov… - **5/5 · Houzz · qofhearts · 2016-10-12**: Dawn and her crew did an amazing job taking my sad, dark, 1979 kitchen to a bright, beautiful, functional room that we love to have as the heart of our home. We couldn't be happier with the project from start to finish. Everyone who came into my house was knowledgeable and respectful, and took the t… --- Data freshness: last scanned 2026-09-22T20:53:55.881Z. 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