# Greenpoint Plumbing & Heating **Trade:** Plumbing · **Phone:** (508) 272-8340 · **Website:** http://www.greenpointplumbing.com/ · **Languages:** English **Rating: 4.9/5** (high confidence) — from 71 reviews across 5 sources. 97% of sentiment-scored reviews read net-positive. Last 6 months: 29 reviews, 0 negative. ## The honest read Ask around Somerset for a plumber who also knows steam heat, and the name that keeps coming back is Greenpoint — a father-and-sons operation that homeowners describe hiring for everything from a leaking faucet to a full heating system rebuild. Matt runs the company with his sons Ben and Ross, and reviewers going back a decade describe the same crew showing up, still recognizing the house and its boiler on sight. Steam heat is where the shop earns its name: one new homeowner, unfamiliar with the steam boiler in a house she'd just bought, called Matt while he was on vacation in Mexico and still got a full explanation of what to check, with his son Ben at her door fixing a radiator leak the next morning. A 2026 review called Matt's steam-heat knowledge the best in the south coast area. The same speed shows up in bigger emergencies too — Greenpoint answered a Christmas Eve boiler breakdown in a 2024 review, and in a 2025 review fixed a two-day heat outage the same morning after a larger 24/7 company never showed up. Pricing draws its own praise too: in a 2026 review, a customer quoted three times as much elsewhere for a clogged shower drain had Greenpoint's crew at the door by 8:45 the next morning, fixed in half an hour for a third of the cost. Its Massachusetts plumbing license is active on the state registry. Better Business Bureau separately rates the company A+ and lists it as accredited. Two older reviews are worth knowing about. A 2023 review said the company didn't answer inquiries and found the contact person difficult to work with. A 2022 review described Matt as short and dismissive on a phone call about scheduling a gas-line conversion, after initially agreeing to a time window. Neither recurs in the reviews since — the 29 posted in the last six months are all five-star — but they're worth keeping in mind if a scheduling conflict comes up. For a boiler, a steam radiator, or a plumbing job that needs someone who'll still take the call in five years, Greenpoint is the kind of shop several long-time customers say they've stuck with for a decade or more. Confirm scheduling details up front for anything time-sensitive. **Strengths:** - Family-run team — Matt, Ben and Ross named across years of reviews - Steam heat expertise — reviewers call it rare for the south coast area - Fast emergency response — same-day fixes for boiler and heat failures - Fair pricing — one reviewer cited a third of a competitor's quote **Concerns:** - Responsiveness complaint — a 2023 review said inquiries went unanswered - Scheduling rudeness — a 2022 review described a curt call over a gas job ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google shows a 4.8-star average from 102 ratings, with 71 written reviews on file from 2021 to 2026 _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Greenpoint%20Plumbing%20%26%20Heating&query_place_id=ChIJWcFMrcz55IkRh9QF0bNbtuE) — “Google: 4.8★ from 102 ratings” - Its Massachusetts plumbing license (9633849-PL-PC) is active on the state registry _(confidence: high)_ - [State License Registry](https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page) — “MA plumber license 9633849-PL-PC registry-verified active — registry holder of record: Greenpoint Plumbing & Heating” - Better Business Bureau rates the company A+ and lists it as accredited _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ma/somerset/profile/plumber/greenpoint-plumbing-heating-0021-103992) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ma/somerset/profile/plumber/greenpoint-plumbing-heating-0021-103992) — “Better Business Bureau: accredited / certified / member” - Reviewers repeatedly describe the father-and-sons team, Matt with Ben and Ross, working together on jobs across many years _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25kbmJsRktlbkJuUXpCRmMzUlhkMVJxVDAxWmMyYxAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOndnblFKenBnQzBFc3RXd1RqT01Zc2c%7C%7C?hl=en) — “5★ Great company. Father and son’s operation. Super nice, fast, professional, and do great work. I use Greenpoint for my restaurants’ plumbi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tKcE5YZDVORE5DWmtSMVNGVnVUMGhrVERsQmRXYxAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOkJpNXd5NDNCZkR1SFVuT0hkTDlBdWc%7C%7C?hl=en) — “5★ Matthew taught both his sons perfection when it comes to plumbing. I've used Greenpoint probably over the last 8 to 10 years every job is…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURKaHJMSDdRRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgIDJhrLH7QE%7C%7C?hl=en) — “5★ Couldn't be happier for choosing Greenpoint Plumbing and Heating. Matt and his son were awesome, professional, clean and most importantly…” - Reviewers single out steam heat and boiler system expertise, including a full heating system replacement and Mass Save efficiency testing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paRWVHWkJYMjluTFhGb05HUTVaRGc1U0hCSmVYYxAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOjZEeGZBX29nLXFoNGQ5ZDg5SHBJeXc%7C%7C?hl=en) — “5★ I have been a customer of Greenpointe for over ten years. Matt and his sons have seen me through boiler repairs and eventually a comple…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KblN6bG1UbXhLYTJaa04wVXlTMnhHVjJwTmJsRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOnJnSzlmTmxKa2ZkN0UyS2xGV2pNblE%7C%7C?hl=en) — “5★ Consistent, reliable and informative. This family of plumbers really knows their stuff. I wouldn’t call anyone else. Matt has an expertis…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoN0tYZW5nRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgIDh7KXengE%7C%7C?hl=en) — “5★ We needed an efficiency test on our boiler to qualify for some of the Mass Save programs. I tried numerous places to schedule this test a…” - Multiple reviews describe fast response to heating emergencies, including a Christmas Eve boiler failure and a two-day heat outage fixed the same morning _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURkc1lqdzJRRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgIDdsYjw2QE%7C%7C?hl=en) — “5★ My family and I had a pleasant experience with Greenpoint Plumbing & Heating . Couldn’t be happier with the amazing work these men provid…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTURRNXNfc2l3RRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgMDQ5s_siwE%7C%7C?hl=en) — “5★ I had no heat or hot water for almost 2 full days and tried to use a 24/7 larger HVAC company because it was really late Saturday night, …” - A 2026 review described a same-morning shower drain repair priced at a third of a competing quote _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKaGNVOU9NbU5mWDJWa1QwMWFObmxFZEVoRk4xRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOlJhcU9OMmNfX2VkT01aNnlEdEhFN1E%7C%7C?hl=en) — “5★ I called the owner Matt yesterday after I had a larger company come in and quote me three times as much for unclogging a shower drain. M…” - A 2023 review said the company did not answer inquiries and found the contact person difficult to work with _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNaN2NEVHZnRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgICZ7cDTvgE%7C%7C?hl=en) — “1★ They don't answer any inquiries. The contact person is difficult to work with” - A 2022 review described a curt, dismissive phone call about scheduling a gas-line conversion job after a time window had already been agreed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPNmRqckt3EAE!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgICO6djrKw%7C%7C?hl=en) — “1★ Initially when I reached out to Greenpoint Plumbing, Matt was super nice. I contacted Matt because I wanted to convert my electric stove…” - Specializes in Plumbing _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxSGRVUmtiWGM1ZFRWWFozbG1VSHBRV2tsTVIyYxAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOi1HdURkbXc5dTVXZ3lmUHpQWklMR2c%7C%7C?hl=en) — “5★ They are always very responsive. They do a great job, are timely and neat. Highly recommended.” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkS2QwcG1RbUUwZVdNNWRFVTVkV3RRTkVSelEwRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOldKd0pmQmE0eWM5dEU5dWtQNERzQ0E%7C%7C?hl=en) — “5★ Matt and his son were prompt and efficient. We had a water filter installed. They are always responsive and I appreciate how easy it is t…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xKaGNVOU9NbU5mWDJWa1QwMWFObmxFZEVoRk4xRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOlJhcU9OMmNfX2VkT01aNnlEdEhFN1E%7C%7C?hl=en) — “5★ I called the owner Matt yesterday after I had a larger company come in and quote me three times as much for unclogging a shower drain. M…” - [Better Business Bureau](https://www.bbb.org/us/ma/somerset/profile/plumber/greenpoint-plumbing-heating-0021-103992) — “Services offered (Better Business Bureau): Boiler Repair, Drain Cleaning, Drain Maintenance, Gas Pipe Inspection, Gas Pipe Repair, Heating I…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paRWVHWkJYMjluTFhGb05HUTVaRGc1U0hCSmVYYxAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOjZEeGZBX29nLXFoNGQ5ZDg5SHBJeXc%7C%7C?hl=en) — “5★ I have been a customer of Greenpointe for over ten years. Matt and his sons have seen me through boiler repairs and eventually a comple…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25KblN6bG1UbXhLYTJaa04wVXlTMnhHVjJwTmJsRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CAIQACodChtycF9oOnJnSzlmTmxKa2ZkN0UyS2xGV2pNblE%7C%7C?hl=en) — “5★ Consistent, reliable and informative. This family of plumbers really knows their stuff. I wouldn’t call anyone else. Matt has an expertis…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURoN0tYZW5nRRAB!2m1!1s0x0:0xe1b65bb3d105d487!3m1!1s2@1:CIHM0ogKEICAgIDh7KXengE%7C%7C?hl=en) — “5★ We needed an efficiency test on our boiler to qualify for some of the Mass Save programs. I tried numerous places to schedule this test a…” - [Better Business Bureau](https://www.bbb.org/us/ma/somerset/profile/plumber/greenpoint-plumbing-heating-0021-103992) — “Services offered (Better Business Bureau): Boiler Repair, Drain Cleaning, Drain Maintenance, Gas Pipe Inspection, Gas Pipe Repair, Heating I…” ## License Status: **active** (#9633849-PL-PC, plumber) — verified against the official MA state registry on 2026-09-18, never self-reported. Re-check at the official registry: https://occupationallicensingandpermitting.mass.gov/madol/s/license-search-page ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Greenpoint%20Plumbing%20%26%20Heating&query_place_id=ChIJWcFMrcz55IkRh9QF0bNbtuE): 4.8★ from 102 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Greenpoint%20Plumbing%20%26%20Heating&query_place_id=ChIJWcFMrcz55IkRh9QF0bNbtuE): Listed on this source - [Exa](https://www.linkedin.com/posts/cody-mack-8b530412b_what-a-great-time-working-with-greenpoint-activity-7059645654603608064-ApT8): 1 web mention across the open web (each linked to its source) - [Better Business Bureau](https://www.bbb.org/us/ma/somerset/profile/plumber/greenpoint-plumbing-heating-0021-103992): Listed on this source - [Official Website](http://www.greenpointplumbing.com): Self-reported profile and service details ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “What a great time! Working with Greenpoint Plumbing & Heating and Plumbers' Supply Company was as fun as it gets.” — linkedin.com (2023-05-03) — https://www.linkedin.com/posts/cody-mack-8b530412b_what-a-great-time-working-with-greenpoint-activity-7059645654603608064-ApT8 ## Recent reviews - **5/5 · Google Reviews · Danielle Wright · 2026-08-04**: We had an excellent experience with this plumbing company. Their team has been extremely professional, knowledgeable, and genuinely helpful throughout the entire process. They have been assisting us with an ongoing issue, and their continued follow-through has been exceptional. It's clear they truly… - **5/5 · Google Reviews · dan rioux · 2026-06-30**: I have been using Greenpoint for years and can’t say enough good things about them. Matt and his sons are kind and professional. No matter if it’s a small or large project, I know I can always count on their expertise to get the job done right and timely. They are the best! - **5/5 · Google Reviews · Emily Gamache · 2026-06-30**: They are always very responsive. They do a great job, are timely and neat. Highly recommended. - **5/5 · Google Reviews · Eric Bonnet · 2026-06-30**: Great company. Father and son’s operation. Super nice, fast, professional, and do great work. I use Greenpoint for my restaurants’ plumbing needs. - **5/5 · Google Reviews · Kim Pereira · 2026-06-23**: We had been dealing with a difficult intermittent hot water issue, and Matt was incredibly thorough in diagnosing and resolving the problem. He spent the time needed to inspect, clean, test, and explain everything he found along the way. What impressed us most was his dedication and follow-up. He a… - **5/5 · Google Reviews · Nancy Teasdale · 2026-06-04**: Greenpoint has been wonderful to deal with. Whenever I've needed their services, they've responded quickly and provided me with options and detailed estimates so I can make informed decisions. They have gone "above and beyond" on a couple of occasions and done the work efficiently and effectively… - **5/5 · Google Reviews · Crystal St. Germain · 2026-06-02**: Great service and communication. - **5/5 · Google Reviews · V Smith · 2026-05-30**: I have been a customer of Greenpointe for over ten years. Matt and his sons have seen me through boiler repairs and eventually a complete heating system replacement, leak repairs, new plumbing and a home water filter install. They are absolute standouts in their service response; I hear back almos… - **5/5 · Google Reviews · Érica Correia · 2026-05-30**: This company does an amazing job. Ben is a very intelligent and hardworking young man. He solved the problem at home quickly and effectively. I highly recommend it! - **5/5 · Google Reviews · Kristin Pettey · 2026-05-29**: Matt and his son were prompt and efficient. We had a water filter installed. They are always responsive and I appreciate how easy it is to reach them. The water filter works great. --- Data freshness: last scanned 2026-09-18T01:30:32.710Z. Cite as: Greenpoint Plumbing & Heating — Tavlee (https://tavlee.com/contractor/greenpoint-plumbing-and-heating) Source: https://tavlee.com/contractor/greenpoint-plumbing-and-heating