# Griggs & Browne

**Trade:** Pest Control · **Address:** 203 Main St, Buzzards Bay, MA 02532, USA · **Phone:** (508) 759-2200 · **Website:** http://www.griggsbrowne.com/ · **Languages:** English

**Rating: 3.3/5** (medium confidence) — from 13 reviews across 4 sources.
85% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative.

## The honest read

Griggs & Browne is a Buzzards Bay pest control company that says it has been running since 1910, founded by Dan Griggs and Mr. Browne and carried for generations under the Griggs family name. Leadership changed in April 2023 after Dan Griggs died — the company now says David Heal is president and Cindy Guerra is vice president — and it describes its territory as Southeastern Massachusetts, Cape Cod, Martha's Vineyard and Nantucket, plus Rhode Island and Connecticut.

Google shows 4.7 stars from 29 ratings and the Better Business Bureau grades the company A+ (it is not BBB Accredited). Reviewers describe long relationships rather than one-off jobs: in a 2023 review, a customer said Griggs & Browne had handled rodent baiting at a Martha's Vineyard property for at least ten years, crediting technician Derek A. for keeping the mice under control. In a 2022 review, a homeowner who'd just bought a house next to an abandoned cranberry bog said the company cleared out an insect and rodent infestation within days and it stayed clear for months afterward. Technicians including Mike B. and Chris Camara are named repeatedly for explaining the plan and following up.

Two reviews are worth reading before booking. A 2023 review described Griggs & Browne failing more than once to fully remediate carpenter ants at the same home — treating only the spots with visible swarms and missing a third hot spot — while the inspector used that visit to cross-sell termite service. A separate 2023–2024 review said the company billed for a quarterly foundation-spray contract but, on at least one visit, only installed glue traps, calling the billing deceptive; oddly, that same review carries a 5-star rating on the platform even though the written account is a complaint.

For routine pest and rodent work, the reviews describe a company people stick with for years. Given the carpenter ant and foundation-spray complaints, it's worth asking exactly what a quarterly contract covers and how a completed treatment gets confirmed.

**Strengths:**
- Long relationships — a 2023 reviewer cited ten years of effective mouse baiting
- Fast results — cleared a heavy infestation within days, stayed clear for months
- BBB A+ grade — not a BBB Accredited Business
- Century-old operation — self-reports running continuously since 1910

**Concerns:**
- Repeat ant failure — a 2023 reviewer said carpenter ants weren't fully remediated
- Billing dispute — a 2023 reviewer said a contracted foundation spray was skipped

**Where sources disagree:**
- A 2023-2024 review left a 5-star platform rating while describing what the customer called deceptive billing — the star and the written complaint disagree.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- In a 2023 review, a customer said Griggs & Browne had provided rodent baiting at a Martha's Vineyard home for at least ten years, with the baiting plan effectively controlling mice. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4czhUS05REAE!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgIDxs8TKNQ%7C%7C?hl=en) — “5★ Griggs & Browne have been providing rodent and pest control inspections/baiting at our Martha's Vineyard home for at least the past 10 ye…”
- In a 2022 review, a homeowner near an abandoned cranberry bog said an insect and rodent infestation cleared within days and stayed clear for three months. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR1bXR6Z1BBEAE!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgIDumtzgPA%7C%7C?hl=en) — “5★ Griggs and Brown came to our home that we recently purchased,that sits on the edge of an abandoned cranberry bog. Our house was overrun w…”
- A 2022 review describes technician Mike B. stopping by on an unscheduled day to answer a pest question and making sure the customer had no remaining concerns. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUR1cllYVHRnRRAB!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgIDurYXTtgE%7C%7C?hl=en) — “5★ i am glad to see Mike B is back in my area. Even though it wasn't a day he was scheduled for a visit. He stopped and answered a question …”
- Better Business Bureau grades the company A+. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ri/providence/profile/pest-control/griggs-browne-termite-control-co-inc-0021-11286) — “Better Business Bureau grade: A+”
- The company reports operating since 1910 as a multi-generation family business. _(confidence: medium)_
  - [Official Website](http://www.griggsbrowne.com) — “Company history (self-reported): Founded in 1910 by Dan Griggs and Mr. Browne; the company celebrated its 100th anniversary in the 2000s and…”
- A 2023 review described Griggs & Browne failing more than once to fully remediate carpenter ants at the same home, missing a third hot spot after treating only the areas with visible swarms, while the inspecting salesperson cross-sold termite service. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4dFlTWFhBEAE!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgICxtYSXXA%7C%7C?hl=en) — “2★ In our experience with Griggs & Browne remediating carpenter ants (and subsequently doing preventative spraying), Griggs & Browne failed,…”
- A 2023-2024 review said the company billed for a quarterly foundation-spray contract but on at least one visit performed only glue-trap installation, calling the billing practice deceptive. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQxbk5xNGdnRRAB!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgID1nNq4ggE%7C%7C?hl=en) — “5★ Edit: They responded via email and apologized for the miscommunication

Initial experience was good, even with the higher amount for acco…”
- After Dan Griggs's death in April 2023, the company says David Heal became President and Cindy Guerra became Vice President. _(confidence: medium)_
  - [Official Website](http://www.griggsbrowne.com) — “Ownership (self-reported): Historically a multi-generation Griggs family business (Glen Griggs, then his son Dan Griggs as president); after…”
- Rodent baiting and control. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4czhUS05REAE!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgIDxs8TKNQ%7C%7C?hl=en) — “5★ Griggs & Browne have been providing rodent and pest control inspections/baiting at our Martha's Vineyard home for at least the past 10 ye…”
- Carpenter ant and termite treatment. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN4dFlTWFhBEAE!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgICxtYSXXA%7C%7C?hl=en) — “2★ In our experience with Griggs & Browne remediating carpenter ants (and subsequently doing preventative spraying), Griggs & Browne failed,…”
- Wasp and yellow jacket removal. _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURuNzdqdV9nRRAB!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgIDn77ju_gE%7C%7C?hl=en) — “5★ Chris Camara was awesome and took care of my yellow jacket problem with great care and professionalism! I highly recommend Griggs & Brown…”
- Specializes in Pest Control _(confidence: high)_
  - [Google](https://maps.google.com/?cid=8866237495748889125&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 29 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR4czhUS05REAE!2m1!1s0x0:0x7b0b3406ec5c8a25!3m1!1s2@1:CIHM0ogKEICAgIDxs8TKNQ%7C%7C?hl=en) — “5★ Griggs & Browne have been providing rodent and pest control inspections/baiting at our Martha's Vineyard home for at least the past 10 ye…”
- Also offers Home Inspection _(confidence: low)_
  - [Official Website](http://www.griggsbrowne.com) — “Griggs & Browne is a century-old pest, termite, and commercial pest control company serving Southeastern MA, Cape Cod, Martha's Vineyard/Nan…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://www.mass.gov/how-to/look-up-and-confirm-a-massachusetts-pesticide-license

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Griggs%20%26%20Browne&query_place_id=ChIJ3dHzZLDI5IkRJYpc7AY0C3s): 4.6★ from 30 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Griggs%20%26%20Browne&query_place_id=ChIJ3dHzZLDI5IkRJYpc7AY0C3s): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ri/providence/profile/pest-control/griggs-browne-termite-control-co-inc-0021-11286): Listed on this source
- [Yelp](https://www.yelp.com/biz/griggs-and-browne-co-buzzards-bay-2): Listed on this source
- [Official Website](http://www.griggsbrowne.com): Self-reported profile and service details

## Recent reviews

- **5/5 · Google Reviews · Karen Brown · 2025-07-08**: Simply the best pest control on Martha’s Vineyard.  Great tic control program done by professionals. Why would anyone go? Any place else Just call the buzzards Bay office and they’ll steer you right?
- **5/5 · Google Reviews · Alex Mayhew · 2024-10-11**: Chris Camara was awesome and took care of my yellow jacket problem with great care and professionalism! I highly recommend Griggs & Browne for any of your pest control needs! Thank you guys! I can finally sleep again!
- **5/5 · Google Reviews · Erik Anderson · 2024-01-05**: Edit: They responded via email and apologized for the miscommunication

Initial experience was good, even with the higher amount for account setup. The contract we signed with them was for quarterly spraying of the foundation and installing glue traps inside.

The second treatment was on Dec 7th and…
- **5/5 · Google Reviews · Reed Wilson · 2023-06-14**: Griggs & Browne have been providing rodent and pest control inspections/baiting at our Martha's Vineyard home for at least the past 10 years.  Derek A. is very professional and personable and also responsive to our needs.  The baiting plan is very effective in controlling mice!
- **2/5 · Google Reviews · Jeffrey Ellis · 2023-05-22**: In our experience with Griggs & Browne remediating carpenter ants (and subsequently doing preventative spraying), Griggs & Browne failed, it would seem this was not for the first time (at the same home). The sales-inspector who scoped the work spent time cross-selling us termite service at that visi…
- **5/5 · Google Reviews · Deb Alves · 2023-05-08**: Griggs & Browne has always been prompt, courteous and professional.  We are always satisfied with the service and highly recommend.
- **5/5 · Google Reviews · Grace Hagerty · 2023-03-14**: Griggs & Browne are very thorough, knowledgeable and professional. I highly recommend them!
- **5/5 · Google Reviews · Kimberly · 2022-09-22**: If you want to support a locally owned family business, look no further. Griggs and Browne are an exceptional group of professionals that will make sure you and your home are well cared for. We recently purchased a home and found out during renovations that it was infested with fleas. Never having d…
- **5/5 · Google Reviews · Michele Morse · 2022-09-14**: Mike our technician is knowledgeable friendly and takes his time explaining what is going on and how he will take care of it. He is the reason we use this service.
- **5/5 · Google Reviews · Warren Morse · 2022-08-26**: i am glad to see Mike B is back in my area. Even though it wasn't a day he was scheduled for a visit. He stopped and answered a question i had about my pest concerns. Hope he feels better soon. He all ways makes sure we are satisfied with the service and don't have any questions or concerns before h…

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Data freshness: last scanned 2026-07-06T21:42:20.544Z.
Cite as: Griggs & Browne — Tavlee (https://tavlee.com/contractor/griggs-and-browne-buzzards-bay)
Source: https://tavlee.com/contractor/griggs-and-browne-buzzards-bay