# Groundworks Foundation Repair Boston

**Trade:** Waterproofing / Foundation · **Address:** 33 W Bacon St, Plainville, MA 02762, USA · **Phone:** (781) 303-7668 · **Website:** https://www.groundworks.com/locations/groundworks-boston/?utm_source=google&utm_medium=organic&utm_campaign=gmb_gw-bos · **Languages:** English

**Rating: 4.1/5** (high confidence) — from 1001 reviews across 8 sources.
93% of sentiment-scored reviews read net-positive. Last 6 months: 195 reviews, 8 negative.

## The honest read

Groundworks Foundation Repair Boston runs out of Plainville and gets called for the kind of foundation trouble a homeowner can't ignore — a sinking slab, a cracked bulkhead seam, a basement that's suddenly taking on water. Across 2,005 Google ratings it holds 4.7 stars, and Angi puts it at 4.3 from 317 reviews; BBB grades it A+. Several long-time customers describe it as the outgrowth of two locally familiar names — Basement Technologies/Busy Dog and, before that, Rescon — now folded into the Groundworks brand.

What stands out across hundreds of reviews is how much customers remember the crew by name: Zaven Torigian walks people through every benchmark he checks on an annual sump-pump visit; Archie has serviced the same French drain system for one homeowner since 2018 and gets requested by name; Josh and Dylan's crack-repair work on a foundation-leveling job drew praise for matching the concrete's actual color instead of the bright-white filler shown in the company's TV commercial. The leveling and crack-repair jobs — a sinking slab, a cracked pool apron spanning 2,000 square feet — get described in real technical detail.

There's a real seam worth knowing about, though: several 2026 reviews describe work stalling out after the deposit is in. One customer says an exterior portion of an install was left unfinished for months after the interior work wrapped in February; another says a project quoted for a December finish slipped to March with multiple teams sent out; a third reports the job was never completed at all after the invoice was paid and says flatly not to pay until the work is done. Smaller but real: one reviewer says a repair created a new water leak with a two-week wait for a fix, another cites four missed or late appointments before a deposit was taken, and a third couldn't get a receipt for over a week despite calling the corporate office. A 2026 review also recalls a foundation seam fix from around 2023, back when the business operated as Rescon, that reportedly didn't hold.

None of that erases the volume of specific, detailed praise for the day-to-day maintenance and installation crews — it's worth asking, before signing, exactly what the payment schedule looks like and getting a firm date in writing for any exterior or follow-up portion of the job.

**Strengths:**
- Named technicians — reviewers describe step-by-step explanations on every visit
- Foundation leveling — slab and crack repair jobs draw detailed praise
- Long tenure — some customers have used the same drain system since 2018
- Fast emergency response — a 2022 review describes an overnight flood fixed the next morning

**Concerns:**
- Unfinished jobs — several 2026 reviews cite work left incomplete after deposit
- New leak reported — a repair reportedly caused water intrusion with a two-week delay
- Communication lapses — missed appointments and slow billing follow-up
- Old repair failure — a 2026 review recalls a failed Rescon-era foundation fix

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Technicians narrate every step of sump-pump and drain maintenance visits in detail _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxUVpVOVVWRTl6U1hoa2FVVjRZaloyZFUxdlozYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOk1QZU9UVE9zSXhkaUV4YjZ2dU1vZ3c%7C%7C?hl=en) — “5★ Tyler E. did a great job during our annual waterproofing system maintenance. He took the time to walk me through everything he was doing,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CRVFUbFJWa0ZzT1dWamNsZFJWVlIwT0VaVFpFRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnBEQTlRVkFsOWVjcldRVVR0OEZTZEE%7C%7C?hl=en) — “5★ Archie came out today and serviced our French drain in our basement.  He did a great job, tested the system, checked everything and spent…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25OQlMwRTJRWHBYTVRCNk1WUnVYMjVhT0hSNlZGRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnNBS0E2QXpXMTB6MVRuX25aOHR6VFE%7C%7C?hl=en) — “5★ Zaven Torigian was punctual, professional, and extremely knowledgeable. He explained everything in great detail, which made my wife and m…”
- Foundation leveling and crack repair jobs are described in careful technical detail _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CUlZtaGFkVVp5YzBkeVYydHlRWFpsVGxWS09XYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnBRVmhadUZyc0dyV2tyQXZlTlVKOWc%7C%7C?hl=en) — “5★ I have a concrete slab for a foundation, sinking horribly. These guys came out and did a excellent job of leveling it all out. Friendly, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wYVRGTXRVVEJJYmpKVFFrSnNVVU5HYldGNU5FRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnpaTFMtUTBIbjJTQkJsUUNGbWF5NEE%7C%7C?hl=en) — “5★ I have a 30 year old pool with a 2,000 Sq. Ft. concrete apron. Over the years the apron developed small cracks that morphed into big ones…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOb1dDMTZRMHhaUzJ4Nk1IUlhXRGRFWDBoRldXYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOjNoWC16Q0xZS2x6MHRXWDdEX0hFWWc%7C%7C?hl=en) — “5★ Josh and Dylan are a great team.  I watched most of the process and noticed how efficiently they work together.  The leveling met my expe…”
- Better Business Bureau grade A+ _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/plainville/profile/foundation-contractors/groundworks-llc-0021-567140) — “Better Business Bureau grade: A+”
- Google rating 4.7 stars from 2,005 ratings; Angi 4.3 stars from 317 ratings _(confidence: high)_
  - [Google](https://maps.google.com/?cid=7683279655385824524&g_mp=CiVnb29nbGUubWFwcy5wbGFjZXMudjEuUGxhY2VzLkdldFBsYWNlEAIYBCAA) — “Google: 4.7★ from 2005 ratings”
  - [Angi](https://www.angi.com/companylist/us/ma/walpole/1800-busydog-basement-technologies-reviews-1.htm) — “Angi: 4.3★ from 317 ratings”
- Reviewers describe the business as previously operating as Rescon and Basement Technologies before consolidating under the Groundworks name _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFdFQwSnZjVjl3YkhOUk9EZGljMnQ1V1dSSlNrRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOlEtT0JvcV9wbHNRODdic2t5WWRJSkE%7C%7C?hl=en) — “1★ Absolutely awful - I would give a zero if possible. STAY AWAY from Groundworks!

Had them out when they were Rescon 3 years ago to fix a …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtczVLdm93RRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CIHM0ogKEICAgID-s5KvowE%7C%7C?hl=en) — “5★ My basement flooded due to the pump floater not working. The backup alarm never went off so I spent hours pumping water out of my basemen…”
- A 2022 review describes a fast next-morning response to an overnight basement flood _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQtczVLdm93RRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CIHM0ogKEICAgID-s5KvowE%7C%7C?hl=en) — “5★ My basement flooded due to the pump floater not working. The backup alarm never went off so I spent hours pumping water out of my basemen…”
- Multiple 2026 reviews cite jobs left unfinished after the deposit was paid _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkNFdVMWxjUzFMVW5waGVISk9aMGxzWW1od01tYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOkd4WU1lcS1LUnpheHJOZ0lsYmhwMmc%7C%7C?hl=en) — “1★ If I could give them negative stars, I would. Our company has had an absolutely horrendous experience with them from day one.  They assur…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOd2MwaGpaV1Z5YlhGcldESjFSR1F5UTJnNWVrRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOlNwc0hjZWVybXFrWDJ1RGQyQ2g5ekE%7C%7C?hl=en) — “2★ Groundworks unfortunately did NOT complete my project after i paid my invoice. Spoke to several people and spoke to a GM  and still was i…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CTkxXWTRkRGcwZW1Sb00xcHVSRzVXTlRSR1VIYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnBNLWY4dDg0emRoM1puRG5WNTRGUHc%7C%7C?hl=en) — “1★ The installation team was great when they were on site but have now become unresponsive despite the job not being finished. They complete…”
- One reviewer said a repair created a new water leak with a two-week response delay _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pZMWNIRlBlbWcxWDA5SU5ESkhTM015WmxSeFVHYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOjY1cHFPemg1X09INDJHS3MyZlRxUGc%7C%7C?hl=en) — “1★ I wanted to leave the review that I previously gave to a company that is now just delaying an issue that needs to be corrected ASAP. I ha…”
- Missed appointments and slow billing follow-up drew complaints _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21jMmMxcHRRWGd4WjFOeGJUY3dZV2sxVlVKcFFWRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOmc2c1ptQXgxZ1NxbTcwYWk1VUJpQVE%7C%7C?hl=en) — “1★ No show no call on day of repair. After 4 different cancelations or late arrival for the quote.  Horrible,  of course now they have a dep…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25aMGQxaFRhbGR2UVZWbExVdENSbGRqUms1UlYyYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnZ0d1hTaldvQVVlLUtCRldjRk5RV2c%7C%7C?hl=en) — “1★ Updated 5/22/26. As of today I still have not gotten a receipt for work done over a week ago. I'm getting a run around from the company. …”
- A 2026 review recalls a foundation seam repair from around 2023, when the company operated as Rescon, that reportedly failed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xFdFQwSnZjVjl3YkhOUk9EZGljMnQ1V1dSSlNrRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOlEtT0JvcV9wbHNRODdic2t5WWRJSkE%7C%7C?hl=en) — “1★ Absolutely awful - I would give a zero if possible. STAY AWAY from Groundworks!

Had them out when they were Rescon 3 years ago to fix a …”
- Specializes in Waterproofing / Foundation _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CUlZtaGFkVVp5YzBkeVYydHlRWFpsVGxWS09XYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnBRVmhadUZyc0dyV2tyQXZlTlVKOWc%7C%7C?hl=en) — “5★ I have a concrete slab for a foundation, sinking horribly. These guys came out and did a excellent job of leveling it all out. Friendly, …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkelJHa3pZalEzU25KNVpFcFZhMWQ0TXpSRGMwRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOkdzRGkzYjQ3SnJ5ZEpVa1d4MzRDc0E%7C%7C?hl=en) — “5★ Earlier today Mikah, Mickey and Joey installed a dehumidifier in my basement.
They did a great job and were really easy to work with. Wor…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2paSGVESnlRM1E0ZERJNVVXeElSRVJsUldadmFXYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOjZHeDJyQ3Q4dDI5UWxIRERlRWZvaWc%7C%7C?hl=en) — “5★ Mikah, Mickey, and Joey were very professional and a pleasure to work with. They were here to bury some PVC pipes after we had a perimete…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxUVpVOVVWRTl6U1hoa2FVVjRZaloyZFUxdlozYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOk1QZU9UVE9zSXhkaUV4YjZ2dU1vZ3c%7C%7C?hl=en) — “5★ Tyler E. did a great job during our annual waterproofing system maintenance. He took the time to walk me through everything he was doing,…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25CRVFUbFJWa0ZzT1dWamNsZFJWVlIwT0VaVFpFRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnBEQTlRVkFsOWVjcldRVVR0OEZTZEE%7C%7C?hl=en) — “5★ Archie came out today and serviced our French drain in our basement.  He did a great job, tested the system, checked everything and spent…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25wYVRGTXRVVEJJYmpKVFFrSnNVVU5HYldGNU5FRRAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOnpaTFMtUTBIbjJTQkJsUUNGbWF5NEE%7C%7C?hl=en) — “5★ I have a 30 year old pool with a 2,000 Sq. Ft. concrete apron. Over the years the apron developed small cracks that morphed into big ones…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pOb1dDMTZRMHhaUzJ4Nk1IUlhXRGRFWDBoRldXYxAB!2m1!1s0x0:0x6aa07e238941fd0c!3m1!1s2@1:CAIQACodChtycF9oOjNoWC16Q0xZS2x6MHRXWDdEX0hFWWc%7C%7C?hl=en) — “5★ Josh and Dylan are a great team.  I watched most of the process and noticed how efficiently they work together.  The leveling met my expe…”

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Groundworks%20Foundation%20Repair%20Boston&query_place_id=ChIJT2oU4jCB5IkRDP1BiSN-oGo): 4.7★ from 2036 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Groundworks%20Foundation%20Repair%20Boston&query_place_id=ChIJT2oU4jCB5IkRDP1BiSN-oGo): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/plainville/profile/foundation-contractors/groundworks-llc-0021-567140): Listed on this source
- [Official Website](https://www.groundworks.com): Self-reported profile and service details
- [Best Pick Reports](https://www.bestpickreports.com/waterproofing/boston/groundworks-boston): Listed on this source
- [Thumbtack](https://www.thumbtack.com/ma/plainville/house-foundation-repair-companies/groundworks/service/544629490666651655): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/walpole/1800-busydog-basement-technologies-reviews-1.htm): Listed on this source
- [Angi](https://www.angi.com/companylist/us/ma/walpole/1800-busydog-basement-technologies-reviews-1.htm): 4.3★ from 317 ratings
- [Exa](https://www.bestpickreports.com/foundation-repair/boston/groundworks-boston): 6 web mentions across the open web (each linked to its source)

## Recent reviews

- **5/5 · Google Reviews · Trina Love · 2026-06-29**: Zac was amazing about explaining the entire process and costs of our basement waterproofing and crawl space sealing. Mickey Snip, Joey Hanley and Burphy Sorbs did an excellent job with the actual job of waterproofing and sealing of our basement and crawl spaces. I highly recommend this team.
- **5/5 · Google Reviews · Tom · 2026-06-29**: I have a concrete slab for a foundation, sinking horribly. These guys came out and did a excellent job of leveling it all out. Friendly, professional, and quite knowledgeable. Very fair pricing. Definitely give these guys a shot. Highly recommend.
- **5/5 · Google Reviews · Jocelyn Catino · 2026-06-29**: All the workers were very efficient came for 12 done by 4 with clean up as well! Very polite and professional. House is on a slab and the front of the house foundation was failing so they came to our rescue! 🤣
- **1/5 · Google Reviews · KC Elliott · 2026-06-29**: I wanted to leave the review that I previously gave to a company that is now just delaying an issue that needs to be corrected ASAP. I have now been getting the run around for 2 weeks!!! I am fuming! See attached video of the water I am getting in my basement! I paid this company to correct the issu…
- **1/5 · Google Reviews · Lisa Simmons · 2026-06-28**: No show no call on day of repair. After 4 different cancelations or late arrival for the quote.  Horrible,  of course now they have a deposit and no communication. Apparently they replied, which I cant find and said theyd reach out, so set up another appointment and no show no call again!!!
- **4/5 · Google Reviews · William Garlington Dee Ed · 2026-06-26**: I was satisfied with my service appointment. Tom arrived on time and throughly explained and performed the maintenance service.
- **5/5 · Google Reviews · Jake Ryan Dawson · 2026-06-24**: I have edited this review after having the opportunity to speak with Groundworks.
I initially called Groundworks out to quote for encapsulating a small crawlspace area. During the consultation, we were pitched a French Gutter system with sump pump as well. I had previously done some research on this…
- **5/5 · Google Reviews · Antonio Mastroianni · 2026-06-24**: Guile’s Hall and Christian Roy did an outstanding job. My expectations were achieved above and beyond. They were patient, professional and the quality of worked performed was excellent.
- **5/5 · Google Reviews · Colm Prendergast · 2026-06-23**: Earlier today Mikah, Mickey and Joey installed a dehumidifier in my basement.
They did a great job and were really easy to work with. Working with Greg to analyze our basement humidity problems was also very easy. These folks knew what they were doing.
I would definitely recommend Grounworks.
Thank …
- **5/5 · Google Reviews · Karen Kupersmith · 2026-06-23**: Al and Lisa were courteous, efficient, on time, knowledgeable, and a pleasure to work with.

---

Data freshness: last scanned 2026-07-01T18:48:07.727Z.
Cite as: Groundworks Foundation Repair Boston — Tavlee (https://tavlee.com/contractor/groundworks-foundation-repair-boston-plainville)
Source: https://tavlee.com/contractor/groundworks-foundation-repair-boston-plainville