--- title: "Guys Heating & Cooling" description: "Guys Heating & Cooling carries a 5-star Google rating from 51 ratings. The company describes itself as offering AC and heating repair for all brands and ty" doc_version: "2026-10-15" last_updated: "2026-10-15" --- # Guys Heating & Cooling **Trade:** HVAC / Heating & Cooling · **Address:** 31 Pine Hill Rd, Thomaston, CT 06787 · **Phone:** (860) 417-6553 · **Website:** http://guysheatingandcooling.com/ · **Languages:** English **Rating: 4.3/5** (medium confidence) — from 32 reviews across 5 sources. 100% of sentiment-scored reviews read net-positive. Last 6 months: 3 reviews, 0 negative. ## The honest read Guys Heating & Cooling carries a 5-star Google rating from 51 ratings. The company describes itself as offering AC and heating repair for all brands and types of systems, along with AC and heating installation, and says it has been in business 11 years. It names Fairfield, New Haven and Litchfield as its service area. A recent customer said two of its techs handled their fall maintenance and were polite, helpful and considerate; that customer had bought a heat pump from the company three years earlier. Paul and his crew installed a new mini split for a recent customer's house, and that customer said they were responsive and fast. A 2025 customer said Paul came promptly to go over their options, and that his technician, Johnny, was on time to add a zone; the customer said they noticed a difference immediately. A 2025 customer wrote that their old 2.5-ton AC unit died during a heatwave, that they got a written estimate within hours of inspection, and that the technicians installed the replacement and gave instructions on operation and maintenance. A 2024 customer said that when an air conditioner broke at kitchen64 in Middlebury, they came the same day and fixed it in half an hour. A 2022 customer said they called on a Thursday when their central air went out, that Paul gave them a price on the spot at a Monday appointment, and that the new unit was installed that Thursday. A 2022 customer said Paul and his team upgraded their second-floor central A/C while adding a new zone and duct work for the first floor, and "cleaned up like they weren't here." A 2022 customer with very little hot water said they diagnosed, ordered the part and fixed the problem within 2 days. **Strengths:** - Fall maintenance visit — a recent customer called the two techs polite and helpful - Mini split install — a recent customer said Paul's crew was responsive and fast - Same-day AC fix — a 2024 customer said it was fixed in half an hour - A quick price — a 2022 customer got a price on the spot from Paul **Where sources disagree:** - The company's site says it has been in business 11 years, while a 2023 Google customer said they had used the team at Guy's for about 15 years. ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - 5-star Google rating from 51 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Guys%20Heating%20%26%20Cooling&query_place_id=ChIJ9R7b5_bk54kRQiNuCFbeyc8) — “Google: 5★ from 51 ratings” - Describes itself as offering AC and heating repair and installation for all brands and types of systems _(confidence: medium)_ - [Official Website](http://guysheatingandcooling.com) — “About (self-reported, verbatim): When you’re looking for high-quality HVAC services, look no further than Guy’s Heating & Cooling LLC. We of…” - Says it has been in business 11 years _(confidence: medium)_ - [Official Website](http://guysheatingandcooling.com) — “Self-reported 11 years in business” - Names Fairfield, New Haven and Litchfield as its service area _(confidence: medium)_ - [Official Website](http://guysheatingandcooling.com) — “Stated service area (self-reported): Fairfield, New Haven, Litchfield” - A recent customer said two techs were polite, helpful and considerate during fall maintenance _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xoZlRWcFNaMkpvUzBabVJWaExRbUoxY1dGdVdVRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CAIQACodChtycF9oOlhfTVpSZ2JoS0ZmRVhLQmJ1cWFuWUE%7C%7C?hl=en-US) — “5★ This morning Guy's 2 techs were fantastic with my fall maintenance. They could not have been more polite, helpful and considerate. What a…” - Mini split installation, including a recent install by Paul and his crew _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zd01XOTFOMFZxTFVGd1prcFZWMEZsVWtKQ1gxRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CAIQACodChtycF9oOmswMW91N0VqLUFwZkpVV0FlUkJCX1E%7C%7C?hl=en-US) — “5★ It doesn't get any better than this! Paul and his crew we're responsive, fast and performed an excellent job with a new mini split for m…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNEMFlyVGp3RRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgICD0YrTjwE%7C%7C?hl=en-US) — “5★ Guy’s did a great job on my mini split project. Very profession to work with leading up to the project and throughout the installation. I…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURCeDd2dkNBEAE!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgIDBx7vvCA%7C%7C?hl=en-US) — “5★ Excellent service, Excellent price. I couldn’t be happier with how neat , clean and fast the split system was installed. My go to guys go…” - A 2025 customer said a zone was added and they noticed a difference immediately _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25vemVXbENjVGhRTlhOaGJUaHFPVUkxZVc5SmRVRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CAIQACodChtycF9oOnozeWlCcThQNXNhbThqOUI1eW9JdUE%7C%7C?hl=en-US) — “5★ From the beginning, Paul and his team were top notch. We called regarding a few questions, and Paul came promptly, sat down and discussed…” - AC replacement, including a 2025 job where a 2.5-ton unit that died in a heatwave was replaced _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkQlZtMWFZMlF3VFZBeVdqRTBXVFJCY1RCSWNGRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CAIQACodChtycF9oOldBVm1aY2QwTVAyWjE0WTRBcTBIcFE%7C%7C?hl=en-US) — “5★ Excellent service! Professional, friendly, efficient, and on time! We are so fortunate to have had a great recommendation for Guy's Heati…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPNFlIbmx3RRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgIDO4YHnlwE%7C%7C?hl=en-US) — “5★ We called Guy’s on a Thursday when our central air went out. They got back to us that day and set up an appointment for Monday. Showed up…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPd2NEUWNBEAE!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgIDOwcDQcA%7C%7C?hl=en-US) — “5★ I can’t say enough good things about this business. Within minutes of requesting a quote, I heard from Paul. We set up an appt and with…” - A 2024 customer said they came the same day and fixed a broken air conditioner in half an hour _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNyMWVXdndBRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgICr1eWvwAE%7C%7C?hl=en-US) — “5★ Our air conditioner broke @ kitchen64 in Middlebury.. We called and they came the same day with an hour! They fixed it in half an hour. …” - A 2022 customer said Paul gave a price on the spot and the new unit was installed that Thursday _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURPNFlIbmx3RRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgIDO4YHnlwE%7C%7C?hl=en-US) — “5★ We called Guy’s on a Thursday when our central air went out. They got back to us that day and set up an appointment for Monday. Showed up…” - A 2022 central A/C upgrade with a new zone and duct work _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURPblB1U0FnEAE!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgIDOnPuSAg%7C%7C?hl=en-US) — “5★ Paul and his team installed an upgrade of my 2nd floor Central A/C while adding a new zone and duct work for my 1st floor. From initial c…” - A 2022 customer said a hot water problem was diagnosed and fixed within 2 days _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtdi1qWGxnRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgICmv-jXlgE%7C%7C?hl=en-US) — “5★ I had very little hot water & was tired of taking cold showers. Guy's Heating responded very quickly. They diagnosed, ordered the part & …” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21zd01XOTFOMFZxTFVGd1prcFZWMEZsVWtKQ1gxRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CAIQACodChtycF9oOmswMW91N0VqLUFwZkpVV0FlUkJCX1E%7C%7C?hl=en-US) — “5★ It doesn't get any better than this! Paul and his crew we're responsive, fast and performed an excellent job with a new mini split for m…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xkQlZtMWFZMlF3VFZBeVdqRTBXVFJCY1RCSWNGRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CAIQACodChtycF9oOldBVm1aY2QwTVAyWjE0WTRBcTBIcFE%7C%7C?hl=en-US) — “5★ Excellent service! Professional, friendly, efficient, and on time! We are so fortunate to have had a great recommendation for Guy's Heati…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNCN1BqaGtBRRAB!2m1!1s0x0:0xcfc9de56086e2342!3m1!1s2@1:CIHM0ogKEICAgICB7PjhkAE%7C%7C?hl=en-US) — “5★ We've used Guy's for multiple properties and have always been impressed with his response time and quality of service. That's why we cal…” - [Official Website](http://guysheatingandcooling.com) — “About (self-reported, verbatim): When you’re looking for high-quality HVAC services, look no further than Guy’s Heating & Cooling LLC. We of…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Rochester/comments/1vf2uu/hvac_heatingcooling_company_suggestions/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Guys%20Heating%20%26%20Cooling&query_place_id=ChIJ9R7b5_bk54kRQiNuCFbeyc8): 5.0★ from 51 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Guys%20Heating%20%26%20Cooling&query_place_id=ChIJ9R7b5_bk54kRQiNuCFbeyc8): Listed on this source - [Official Website](http://guysheatingandcooling.com): 11 yrs in business · Self-reported profile and service details - [Local News](https://goodguyswi.com/reviews/): Listed on this source ## Recent reviews - **5/5 · Google Reviews · Debbie Parker · 2026-10-05**: This morning Guy's 2 techs were fantastic with my fall maintenance. They could not have been more polite, helpful and considerate. What a great job! These men deserve kudos. When I bought my heat pump from Guy's Heating and Cooling 3 years ago, it was the right decision. - **5/5 · Google Reviews · Marisa Bedron · 2026-10-01**: Absolutely amazing service! Great local company, highly recommended! - **5/5 · Google Reviews · Tim Goff · 2026-09-10**: It doesn't get any better than this! Paul and his crew we're responsive, fast and performed an excellent job with a new mini split for my house. I can be a bit of a perfectionist and after reviewing their quality of work performed, I was very impressed. Highly recommend Guys! - **5/5 · Google Reviews · EverGreen Lawn & Landscape · 2026-04-02**: Paul has always been great to me and my clients I enjoy working with him - **5/5 · Google Reviews · Fino Pizza · 2026-01-12**: Guys heating and cooling was amazing! These guys know their stuff, explained everything thoroughly. Had a regular maintenance done in my restaurant. The team showed up exactly when they said they were and they will be our regular heating and cooling guys moving forward. I will get them on schedule o… - **5/5 · Google Reviews · Tony Mancini · 2025-12-05**: From the beginning, Paul and his team were top notch. We called regarding a few questions, and Paul came promptly, sat down and discussed all of our options, making us feel as ease. He was professional, highly knowledgeable, fair, very communicative, and flexible to our schedule. Paul’s technician, … - **5/5 · Google Reviews · Leslie Ballard · 2025-07-02**: Excellent service! Professional, friendly, efficient, and on time! We are so fortunate to have had a great recommendation for Guy's Heating and Cooling!! Our old 2.5-ton AC unit died during a heatwave, and we got our written estimate within hours of inspection. The technicians and new unit arrived r… - **5/5 · Google Reviews · Joyce DuBay · 2025-07-02**: We had such a great experience with the HVAC team, especially Johnny! He came out to get our new system up and running, and we couldn’t be more impressed. Johnny was incredibly personable, professional, and knowledgeable—he explained everything in a way that was easy to understand and made us feel c… - **5/5 · Google Reviews · Bryan Knapp · 2025-06-05**: There aren’t enough good things to say about Guy’s. Great service, high quality work and genuinely kind employees. They are always willing to give in depth explanations of completed jobs and stand by their work. I would gladly recommend them to anybody! - **5/5 · Google Reviews · Vanessa Simpson · 2025-01-27**: I had an issue with my heating and hot water recently and both times I called Guy’s. They responded promptly and came out quickly. They fixed my issues in a reasonable amount of time and for a fair price. I would highly recommend them. --- Data freshness: last scanned 2026-10-13T13:35:21.929Z. Cite as: Guys Heating & Cooling — Tavlee (https://tavlee.com/contractor/guys-heating-and-cooling-thomaston) Source: https://tavlee.com/contractor/guys-heating-and-cooling-thomaston ## Sitemap [Full site index](https://tavlee.com/sitemap.md)