# Hands on Gutters

**Trade:** Windows / Siding / Gutters · **Address:** 1 Jionzo Rd, Milford, MA 01757, United States · **Phone:** (508) 233-3301 · **Website:** https://handsongutters.com/ · **Languages:** English, Portuguese

**Rating: 4.3/5** (high confidence) — from 43 reviews across 5 sources.
98% of sentiment-scored reviews read net-positive. Last 6 months: 8 reviews, 0 negative.

## The honest read

Hands on Gutters is based in Milford and focuses on gutter cleaning, repair, installation, replacement, gutter guards, and related fascia work across the MetroWest area. The company describes itself as family-owned, while BBB identifies Isnar Bicalho as owner and lists six years in business as of its profile; its website also identifies it as a ProMatcher member.

The written customer history is strong and specific. Google lists 4.9 stars from 55 ratings, and 43 dated reviews from 2020 through 2026 describe cleaning, repairs, new gutters, guards, drainage fixes, and fascia work. Recent 2026 accounts praise responsive booking, thorough and clean work, competitive pricing, photographs of completed work, and careful gutter-guard installation.

Customers also describe the team clearing clogged downspouts, finding and fixing problems during cleaning, resolving drainage issues, and returning to address follow-up concerns. A 2022 review said the company did not show up twice for a scheduled cleaning, and a 2023 reviewer noted that the crew arrived two hours early; both are dated accounts worth discussing when setting expectations.

They are a sensible fit for routine gutter maintenance, guards, repairs, and replacement work where documentation and communication matter. Before booking, confirm the arrival window, exact scope of any fascia or drainage work, materials, and how follow-up is handled if an installation issue appears.

**Strengths:**
- Responsive scheduling — recent reviews praise quick replies and clear communication
- Thorough cleaning — customers describe detailed work, photos, and clean job sites
- Gutter solutions — repeated praise for guards, repairs, replacement, and installation
- Follow-up care — reviewers describe prompt responses when issues needed attention

**Concerns:**
- Appointment reliability — one 2022 review reports two missed cleaning appointments
- Arrival windows — one 2023 review says the crew arrived two hours early

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Hands on Gutters is based in Milford and describes itself as family-owned. _(confidence: high)_
  - [Official Website](https://handsongutters.com) — “Ownership (self-reported): Family-owned business”
- BBB lists six years in business, an A+ grade, and Isnar Bicalho as owner. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/gutter-cleaning/hands-on-gutters-0021-552420) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/gutter-cleaning/hands-on-gutters-0021-552420) — “BBB lists Hands on Gutters as a non-accredited gutter-cleaning S Corporation with an A+ rating, six years in business, and Isnar Bicalho as …”
- Google reviews repeatedly praise responsive communication, thorough cleaning, repairs, gutter guards, and installation work. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMVZVMVNhRmhMV0V3dE0xVnRSREJuVm5kRGMxRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOjc1VU1SaFhLWEwtM1VtRDBnVndDc1E%7C%7C?hl=en) — “5★ Hands on Gutters was very responsive in booking my appointment and did an excellent job in execution. They did great work and even shared…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCcWFEVkVaMlZPVG5CU1VuVjNORmhCZG1SUVUxRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOlBqaDVEZ2VOTnBSUnV3NFhBdmRQU1E%7C%7C?hl=en) — “5★ Bruno is exceptional to work with as are his technicians.  Their work is very thorough and clean and prices competitive.  They are very h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tkcWRtdGtUV1UxZVdGUWJYVnJZek5tUjE5cExYYxAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOkdqdmtkTWU1eWFQbXVrYzNmR19pLXc%7C%7C?hl=en) — “5★ Just had our gutters cleaned by Hands on Gutters. Can't say enough about the outstanding job that was done. The gentleman who cleaned our…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKM1pqTXI2aGQ3Q3d3RRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEJ3ZjMr6hd7CwwE%7C%7C?hl=en) — “5★ Partnering with Hands on Gutters was an A+ experience, and I would strongly recommend their services to any interested parties. What star…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURyaktQek9REAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgIDrjKPzOQ%7C%7C?hl=en) — “5★ I have been having drainage problems for the last few years with my gutters overflowing and making a waterfall result coming down even ho…”
- Reviewers describe before-and-after photos and follow-up responses to installation concerns. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMVZVMVNhRmhMV0V3dE0xVnRSREJuVm5kRGMxRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOjc1VU1SaFhLWEwtM1VtRDBnVndDc1E%7C%7C?hl=en) — “5★ Hands on Gutters was very responsive in booking my appointment and did an excellent job in execution. They did great work and even shared…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VKM1pqTXI2aGQ3Q3d3RRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEJ3ZjMr6hd7CwwE%7C%7C?hl=en) — “5★ Partnering with Hands on Gutters was an A+ experience, and I would strongly recommend their services to any interested parties. What star…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURaMEk2QVVnEAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgIDZ0I6AUg%7C%7C?hl=en) — “5★ It was easy to schedule and communicate with them. Although they arrived earlier than scheduled, such that I was not present, they called…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURwdFAtS0pnEAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgIDptP-KJg%7C%7C?hl=en) — “5★ We used Hands On Gutters for the first time for a much needed gutter clean out.. I cant say enough how happy were with the results.. They…”
- A November 2022 Google review says the company twice failed to show for a scheduled cleaning. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQteHI3N0NnEAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgID-xr77Cg%7C%7C?hl=en) — “1★ Twice did not show up to clean
Very disappointed”
- A November 2023 reviewer said the crew arrived two hours early. _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNGcTRubGZBEAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgICFq4nlfA%7C%7C?hl=en) — “5★ The tech worked hard and was clearly experienced. Our old gutter guards were in bad shape, so the gutters were a mess! He cleaned up all …”
- The packet contains a large, recent review history with overwhelmingly positive comments and one documented negative scheduling review. _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=Hands%20on%20Gutters&query_place_id=ChIJh4SKXJ-J44kR6uTuve3ofD4) — “Google: 4.9★ from 55 ratings”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMVZVMVNhRmhMV0V3dE0xVnRSREJuVm5kRGMxRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOjc1VU1SaFhLWEwtM1VtRDBnVndDc1E%7C%7C?hl=en) — “5★ Hands on Gutters was very responsive in booking my appointment and did an excellent job in execution. They did great work and even shared…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQteHI3N0NnEAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgID-xr77Cg%7C%7C?hl=en) — “1★ Twice did not show up to clean
Very disappointed”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/gutter-cleaning/hands-on-gutters-0021-552420) — “Services offered (Better Business Bureau): Gutter Cleaning”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2pjMVZVMVNhRmhMV0V3dE0xVnRSREJuVm5kRGMxRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOjc1VU1SaFhLWEwtM1VtRDBnVndDc1E%7C%7C?hl=en) — “5★ Hands on Gutters was very responsive in booking my appointment and did an excellent job in execution. They did great work and even shared…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xCcWFEVkVaMlZPVG5CU1VuVjNORmhCZG1SUVUxRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CAIQACodChtycF9oOlBqaDVEZ2VOTnBSUnV3NFhBdmRQU1E%7C%7C?hl=en) — “5★ Bruno is exceptional to work with as are his technicians.  Their work is very thorough and clean and prices competitive.  They are very h…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNkNGNiTDdRRRAB!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgICd4cbL7QE%7C%7C?hl=en) — “5★ I hired Hands on Gutter to install new gutters on my property. The technician demonstrated skill and professionalism in their work. Despi…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURsNklUX0hREAE!2m1!1s0x0:0x3e7ce8edbdeee4ea!3m1!1s2@1:CIHM0ogKEICAgIDl6IT_HQ%7C%7C?hl=en) — “5★ Excellent experience working with Hands On Gutters. They went above and beyond in replacing our gutters. Very happy and will use again.”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

Status: **not_found** — verified against the official MA state registry, never self-reported.
Re-check at the official registry: https://contractorhub.mass.gov/s/hic-contractor-search

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=Hands%20on%20Gutters&query_place_id=ChIJh4SKXJ-J44kR6uTuve3ofD4): 4.9★ from 55 ratings
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=Hands%20on%20Gutters&query_place_id=ChIJh4SKXJ-J44kR6uTuve3ofD4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/natick/profile/gutter-cleaning/hands-on-gutters-0021-552420): Listed on this source
- [Official Website](https://handsongutters.com): Self-reported profile and service details
- [Angi](https://www.angi.com/companylist/us/ma/wellesley/gutter-repair-replacement.htm?page=13): 5.0★ from 1 ratings

## Recent reviews

- **5/5 · Google Reviews · Stephanie Recupero · 2026-08-14**: Hands on Gutters was very responsive in booking my appointment and did an excellent job in execution. They did great work and even shared photos of both before and after results.  I highly recommend using them if you plan on cleaning your gutters. They also install mesh to guard your gutters of futu…
- **5/5 · Google Reviews · Adam Luter · 2026-08-10**: Isnar was thoughtful and effective. It would be going too far to say I look forward to cleaning my gutters again. But it is certain who would be at the top of my list when I do.
- **5/5 · Google Reviews · Doug S · 2026-07-06**: Bruno is exceptional to work with as are his technicians.  Their work is very thorough and clean and prices competitive.  They are very honest and responsive to any questions or concerns.  We had stainless steel micro mesh gutter guards installed and they look great.  They took pictures of the compl…
- **5/5 · Google Reviews · Marcilei Machado Pimentel · 2026-06-23**: Foi otimo!!
- **5/5 · Google Reviews · Sophia · 2026-06-23**: Wow! They do amazing work. I 100% recommend them to anyone. They installed a gutter for me, and it turned out perfect—exactly the way I wanted it. The installation was done professionally, and the quality of the work exceeded my expectations. They were reliable, efficient, and paid attention to ever…
- **5/5 · Google Reviews · vitor serafim · 2026-05-19**: Wonderful quality & service from end to end from Hands on Gutters! Isnah is very knowledgeable addressing your cleaning and water mitigation needs, and is willing to go above and beyond to ensure customers' satisfaction are fully addressed!
- **5/5 · Google Reviews · Ev3 Santana · 2026-04-23**: Isnar Soares is the best , Hands on Gutters !!
- **5/5 · Google Reviews · Ilay azoz · 2026-04-16**: I have never seen such honest, fair and disciplined contractor ever in MA. Not only they completed the job on time they came twice after to make sure that the additional thing that I asked is working well. Isnar is an amazing guy and a family man working with his son Bruno ensuring they go above and…
- **5/5 · Google Reviews · Leo Fantini · 2025-06-30**: Just had our gutters cleaned by Hands on Gutters. Can't say enough about the outstanding job that was done. The gentleman who cleaned our gutters was professional in every way. When he finished you would not know he was there as there was absolutely no debris left anywhere. Everything under all gutt…
- **5/5 · Google Reviews · Liz Davidson · 2025-06-19**: Highly recommended! Professional, prompt, great service.

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Data freshness: last scanned 2026-08-25T16:18:57.942Z.
Cite as: Hands on Gutters — Tavlee (https://tavlee.com/contractor/hands-on-gutters-milford)
Source: https://tavlee.com/contractor/hands-on-gutters-milford