--- title: "Hands On Heating Inc." description: "Hands On Heating Inc.'s website lists preventive maintenance, boiler and furnace cleaning, oil-to-gas conversions, central air conditioning and heat pump r" doc_version: "2026-10-17" last_updated: "2026-10-17" --- # Hands On Heating Inc. **Trade:** HVAC / Heating & Cooling · **Address:** 97 West Ave, Stratford, CT 06615 · **Phone:** (203) 612-1904 · **Website:** http://www.handsonheating.net/ · **Languages:** English, Spanish **Rating: 3.8/5** (medium confidence) — from 50 reviews across 7 sources. 94% of sentiment-scored reviews read net-positive. Last 6 months: 2 reviews, 1 negative. ## The honest read Hands On Heating Inc.'s website lists preventive maintenance, boiler and furnace cleaning, oil-to-gas conversions, central air conditioning and heat pump repairs, and violation removals. The company says it has been in business 20 years and offers 24/7 emergency service. A 2025 customer wrote that several other companies had said their dripping boiler needed replacing, and that Eddie, on a FaceTime call, said a repair at a much lower cost would do. A 2025 customer with a tenants' boiler out below ten degrees said Eddy arrived within 15 minutes and had diagnosed and fixed it within the hour. A 2024 customer said Eddie arrived about an hour after a Thanksgiving-night call and had the necessary parts on hand. A 2023 customer said Eddie came right away, late, for an AC unit. A recent customer said they came out on Christmas Eve, then came back out at no cost when issues followed. A recent one-star customer said Eddie came out multiple times, replaced parts by trial and error, charged thousands of dollars and left the same issue, which another company fixed by installing a Tigerloop. A 2026 customer gave one star, saying the technician charged an outrageous amount for part swaps and failed to fix their oil furnace. A 2024 customer wrote that two other plumbers who looked at the invoice said they were overcharged, and that after heat was lost twice they came out once and ignored a later text. **Strengths:** - Fast after-hours arrival — a 2025 customer said Eddy came within 15 minutes - Repair over replacement — a 2025 customer avoided a boiler replacement others said was needed - Return visit — a recent customer said they came back at no cost **Concerns:** - Trial-and-error repairs — a recent customer said thousands spent left the same issue - Invoice size — a 2024 customer said two plumbers called it an overcharge ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Lists boiler and furnace cleaning, oil-to-gas conversions, and central air and heat pump repairs on its website _(confidence: high)_ - [Official Website](http://www.handsonheating.net) — “About (self-reported, verbatim): We offer preventive maintenance, Boiler & furnace cleaning, oil to gas conversions, central air conditionin…” - Says it has been in business 20 years and offers 24/7 emergency service _(confidence: medium)_ - [Official Website](http://www.handsonheating.net) — “Stated offer (self-reported): 24/7 emergency service” - [Official Website](http://www.handsonheating.net) — “Self-reported 20 years in business” - A 2025 customer said a lower-cost repair replaced the boiler replacement other companies had said was needed _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnTUNRN3M3RUFnEAE!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CIHM0ogKEICAgMCQ7s7EAg%7C%7C?hl=en-US) — “5★ Amazing! 20 stars if I could. Can't thank Eddie and his staff enough. I had been told by several other companies that our boiler needed…” - A 2025 customer said Eddy arrived within 15 minutes and fixed a tenants' boiler within the hour _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfbkptNHFnRRAB!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CIHM0ogKEICAgID_nJm4qgE%7C%7C?hl=en-US) — “5★ I had an emergency with my tenants’ boiler that had stopped working and it was below ten degrees outside. I called Eddy and within 15 min…” - A recent customer said repeated trial-and-error part replacements cost thousands and did not fix the issue _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xWSWFTMXpaVlJNUzJoc2FtbzRSRUZ1VjA5SlZtYxAB!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CAIQACodChtycF9oOlVIaS1zZVRMS2hsamo4REFuV09JVmc%7C%7C?hl=en-US) — “1★ Do not use this company. Eddie came out multiple times and just guessed at the problem, replacing perfectly good parts through trial and …” - A 2026 customer said part swaps were expensive and did not fix their oil furnace _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT20xRVlrOTRTMjVEZVRoMllUWXlNMlpCWkUwNE1rRRAB!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CAIQACodChtycF9oOm1EYk94S25DeTh2YTYyM2ZBZE04MkE%7C%7C?hl=en-US) — “1★ Horrible experience. The technician charged an outrageous amount for endless trial-and-error part swaps and failed to fix my oil furnace.…” - A 2024 customer said two other plumbers judged the invoice an overcharge _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNOdU9tRkV3EAE!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CIHM0ogKEICAgICNuOmFEw%7C%7C?hl=en-US) — “2★ Giving 2 Stars as they did come out and change a few parts and clean out boiler but it seems we were overcharged by a lot. Had two other …” - 4.8 stars from 64 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Hands%20On%20Heating%20Inc.&query_place_id=ChIJob7OISUN6IkRNaZV5dtG7co) — “Google: 4.8★ from 64 ratings” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Official Website](http://www.handsonheating.net) — “About (self-reported, verbatim): We offer preventive maintenance, Boiler & furnace cleaning, oil to gas conversions, central air conditionin…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURfbkptNHFnRRAB!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CIHM0ogKEICAgID_nJm4qgE%7C%7C?hl=en-US) — “5★ I had an emergency with my tenants’ boiler that had stopped working and it was below ten degrees outside. I called Eddy and within 15 min…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwdk9DemhRRRAB!2m1!1s0x0:0xcaed46dbe555a635!3m1!1s2@1:CIHM0ogKEICAgICpvOCzhQE%7C%7C?hl=en-US) — “5★ We had an emergent situation with our AC unit and Eddie came right away even though it was late. He was very responsive and professional.…” ## License Status: **not_found** — verified against the official CT state registry, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Reddit](https://www.reddit.com/r/Rochester/comments/1oa9qpv/experiences_with_isaac_heating_and_cooling/): 0 community mentions discussing this business - [Google](https://www.google.com/maps/search/?api=1&query=Hands%20On%20Heating%20Inc.&query_place_id=ChIJob7OISUN6IkRNaZV5dtG7co): 4.8★ from 64 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/stratford/profile/heating-and-air-conditioning/hands-on-heating-inc-0111-87135498): Listed on this source - [Official Website](http://www.handsonheating.net): 20 yrs in business · Self-reported profile and service details - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Hands%20On%20Heating%20Inc.&query_place_id=ChIJob7OISUN6IkRNaZV5dtG7co): Listed on this source - [BuildZoom](https://www.buildzoom.com/contractor/hands-on-heating-inc): Listed on this source - [Local News](https://www.corkbeo.ie/news/local-news/simple-tips-experts-say-make-33001602): Listed on this source ## Recent reviews - **5/5 · Google Reviews · t lc · 2026-09-27**: Great expanse came out on Christmas Eve helped me out took care of everything I needed. Had issues afterwards came back out took care of it. No cost. Best people I ever dealt with in my life. Highly recommended. - **1/5 · Google Reviews · Mylan Santos · 2026-08-08**: Do not use this company. Eddie came out multiple times and just guessed at the problem, replacing perfectly good parts through trial and error. He charged me thousands of dollars and left me with the exact same issue. I finally had another company come out, and they immediately troubleshot the syste… - **5/5 · Google Reviews · christina taranto · 2026-04-02**: Eddie saved my life. - **5/5 · Google Reviews · Ryan Hollembaek · 2026-02-20**: eddie is great to work with - **5/5 · Google Reviews · Faheem Williams · 2026-02-15**: I give this company 5 stars excellent experience he walked me through trouble shooting before he arrived and gave detailed information while fixing everything, wonderful job highly recommended. - **5/5 · Google Reviews · Roshann Vasquez · 2026-01-29**: We are so thankful for the help Eddie provided for us when our heater unexpectedly went out. Especially considering it was the night right before a huge winter storm struck. He initially helped my husband over the phone via FaceTime free of charge which temporarily fixed the issue. We ended up needi… - **5/5 · Google Reviews · Chris Hart · 2026-01-23**: I was down on my luck with my boiler until I called and got Eddie on the phone. Man this guy right here is very knowledgeable on his oil burner. I called and he responded quick with my boiler concern. He and his apprentice came thru like batman and Robin and got my burner running like new again. ANY… - **1/5 · Google Reviews · Dylan · 2026-01-19**: Horrible experience. The technician charged an outrageous amount for endless trial-and-error part swaps and failed to fix my oil furnace. Incompetent service; not knowledgeable, and the issue remains unresolved. - **5/5 · Google Reviews · Melissa · 2026-01-17**: Great experience. He guided me step by step to troubleshoot and fix my heater, explained everything clearly, and was extremely helpful and knowledgeable. I really appreciate his honesty and support. - **5/5 · Google Reviews · Carlos Rosario · 2026-01-03**: Excellent customer service and super intuitive. Edije and after not having heat for 2 days during the new year what a godsend. So thankful he helped me late evening on a Friday during the start for 2026 being really cold. --- Data freshness: last scanned 2026-10-13T15:24:39.347Z. Cite as: Hands On Heating Inc. — Tavlee (https://tavlee.com/contractor/hands-on-heating-inc-stratford) Source: https://tavlee.com/contractor/hands-on-heating-inc-stratford ## Sitemap [Full site index](https://tavlee.com/sitemap.md)