--- title: "Happy Pool Cover" description: "Happy Pool Cover works on automatic pool covers: its BBB profile describes sales, installation, repair and maintenance of automatic pool covers, and the co" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # Happy Pool Cover **Trade:** Pool Cleaning · **Address:** 12 Hedgehog Rd, Trumbull, CT 06611 · **Phone:** (203) 846-4038 · **Website:** http://www.happypoolcover.com/ · **Languages:** English **Rating: 2.8/5** (medium confidence) — from 11 reviews across 5 sources. 73% of sentiment-scored reviews read net-positive. Last 6 months: 0 reviews, 0 negative. ## The honest read Happy Pool Cover works on automatic pool covers: its BBB profile describes sales, installation, repair and maintenance of automatic pool covers, and the company says it has 26 years in business. Google shows 4.6 stars from 27 ratings, and its BBB page shows an A+ grade. A 2023 customer said Luis kept their system up and running for 10 years before they needed a replacement, and said the new cover was so quiet they had to watch to make sure it was moving. A 2023 customer said they had used Happy Pool Covers for perhaps 30+ years and that the team knew what was needed when they messed up the ropes. A 2023 customer who had contacted four pool companies about a drainage issue and a burned out pool motor said Happy Pool Cover was transparent about everything from the beginning. A 2024 customer said that when the pool cover did not work before a big weekend, the company fixed it in time. A 2022 customer said Patrick and his partner were professional and thorough. A 2023 customer whose cover came off its track said a crew pulled into the driveway the next morning before 8:00am, and that the technician, Patrick, showed them two screws used to anchor the cover to the brackets rather than bolts and acknowledged this was the reason the problem occurred. That 2023 customer said Happy Pool Cover had installed the cover less than two years earlier, and that the dispatcher asked to charge $1200 and told them, "Either authorize me to run the card for the full amount or I'll pull the guys off the job." A 2025 customer said the company did a great job replacing an old cover, but when their pump stopped working and service was scheduled, they never showed and stopped responding to calls and emails. A 2022 customer said they were charged more than $500 for servicing the same issue they had paid to fix a few weeks earlier, without being told there would be a charge. Connecticut lists its home improvement contractor registration, HIC.0577282, as active, held by Happy Pool Cover Co LLC. **Strengths:** - Long-running cover upkeep — a 2023 customer said Luis kept their system running 10 years - Pre-weekend cover repair — a 2024 customer said a cover was fixed in time - A next-morning arrival — a 2023 customer said a crew arrived before 8:00am **Concerns:** - An installation defect — a 2023 customer was shown screws used instead of bolts - A payment ultimatum — a 2023 customer said work would stop without full authorization - A missed service call — a 2025 customer said they never showed for pump service - A surprise repeat charge — a 2022 customer was charged over $500 for one issue ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Provides sales, installation, repair and maintenance of automatic pool covers, per its BBB profile _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/pool-cover-service/happy-pool-cover-llc-0111-24000527) — “About (Better Business Bureau, self-described): Happy Pool Cover provides pool cover products and services, including sales, installation, r…” - Says it has 26 years in business _(confidence: medium)_ - [Official Website](http://www.happypoolcover.com) — “Self-reported 26 years in business” - 4.6 stars from 27 Google ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=Happy%20Pool%20Cover&query_place_id=ChIJnfYR4z8J6IkRY1VkvzWoKew) — “Google: 4.6★ from 27 ratings” - BBB grade of A+ and BBB accreditation _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/pool-cover-service/happy-pool-cover-llc-0111-24000527) — “Better Business Bureau grade: A+” - [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/pool-cover-service/happy-pool-cover-llc-0111-24000527) — “Better Business Bureau: accredited / certified / member” - A 2023 customer said Luis kept their cover system running for 10 years before a replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKdExXOGJREAE!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgIDJtLW8bQ%7C%7C?hl=en-US) — “5★ We switched over to Happy pool cover many years ago . Luis kept our system up and running for 10 years before we finally needed a replace…” - A 2023 customer said the company was transparent about a drainage issue and pool motor job _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwdnJUMHl3RRAB!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgIDpvrT0ywE%7C%7C?hl=en-US) — “5★ We reached out to four separate pool companies to see if they could fix a drainage issue and a burned out pool motor. We were eager to fi…” - A 2024 customer said a pool cover that failed before a big weekend was fixed in time _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ3X3BpZl9RRRAB!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgID7_pif_QE%7C%7C?hl=en-US) — “5★ Have a resort but my Pool at home has a HAPPY POOL COVER That is fantastic The people at the company care very much about you and there…” - A 2023 customer said a technician traced a cover coming off its track to screws used instead of bolts in the company's own installation _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwLWZlLW5RRRAB!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgICp-fe-nQE%7C%7C?hl=en-US) — “2★ Happy Pool Cover Extortion Our pool cover came off its track after my son was closing it a few Thursday afternoons ago after vacuuming t…” - A 2023 customer said the dispatcher threatened to pull the workers off the job unless the full $1200 was authorized _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNwLWZlLW5RRRAB!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgICp-fe-nQE%7C%7C?hl=en-US) — “2★ Happy Pool Cover Extortion Our pool cover came off its track after my son was closing it a few Thursday afternoons ago after vacuuming t…” - A 2025 customer said the company never showed for scheduled pump service and stopped responding _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VOWFp6Sk9ucnJ5NGh3RRAB!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKENXZzJOnrry4hwE%7C%7C?hl=en-US) — “2★ We used Happy Pool Cover to replace our old cover that needed warranty repair and they did a great job. However when our pump stopped wo…” - A 2022 customer said they were charged more than $500 for the same issue paid to fix weeks earlier _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMtaGJiU1RnEAE!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgIC-hbbSTg%7C%7C?hl=en-US) — “1★ They charged me >$500 for servicing same issue that I paid them to fix a few weeks earlier without letting me know there was going to be …” - Connecticut lists its home improvement contractor registration, HIC.0577282, as active, held by Happy Pool Cover Co LLC. _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hic license HIC.0577282 registry-verified active — registry holder of record: HAPPY POOL COVER CO LLC” - Specializes in Pool Cleaning _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURwdnJUMHl3RRAB!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgIDpvrT0ywE%7C%7C?hl=en-US) — “5★ We reached out to four separate pool companies to see if they could fix a drainage issue and a burned out pool motor. We were eager to fi…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURKdExXOGJREAE!2m1!1s0x0:0xec29a835bf645563!3m1!1s2@1:CIHM0ogKEICAgIDJtLW8bQ%7C%7C?hl=en-US) — “5★ We switched over to Happy pool cover many years ago . Luis kept our system up and running for 10 years before we finally needed a replace…” - [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/pool-cover-service/happy-pool-cover-llc-0111-24000527) — “About (Better Business Bureau, self-described): Happy Pool Cover provides pool cover products and services, including sales, installation, r…” ## License Status: **active** (#HIC.0577282, hic) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google](https://www.google.com/maps/search/?api=1&query=Happy%20Pool%20Cover&query_place_id=ChIJnfYR4z8J6IkRY1VkvzWoKew): 4.6★ from 27 ratings - [Google Reviews](https://www.google.com/maps/search/?api=1&query=Happy%20Pool%20Cover&query_place_id=ChIJnfYR4z8J6IkRY1VkvzWoKew): Listed on this source - [Official Website](http://www.happypoolcover.com): 26 yrs in business · Self-reported profile and service details - [Better Business Bureau](https://www.bbb.org/us/ct/trumbull/profile/pool-cover-service/happy-pool-cover-llc-0111-24000527): Listed on this source - [Local News](https://www.potomacpoolcovers.com/): Listed on this source ## Recent reviews - **2/5 · Google Reviews · J S (Mookjohnson) · 2025-06-10**: We used Happy Pool Cover to replace our old cover that needed warranty repair and they did a great job. However when our pump stopped working and we scheduled service, they never showed and inexplicably stopped responding to our calls and emails. So while they provide solid work, they will leave y… - **5/5 · Google Reviews · M K · 2024-08-24**: Have a resort but my Pool at home has a HAPPY POOL COVER That is fantastic The people at the company care very much about you and there work It’s also nice that should pool cover not work before a big weekend they understood and fixed it in time Thankyou Luis and family - **5/5 · Google Reviews · Linda Hill · 2023-08-24**: We have used Happy Pool Covers for so long, perhaps 30+ years. The team is expert in knowing everything needed for when we messed up the ropes. They are easy to work with and are reasonable. We also love their color chart when covers need to be changed out. Our pool is in house and gets incredible u… - **5/5 · Google Reviews · Alistair · 2023-08-22**: We reached out to four separate pool companies to see if they could fix a drainage issue and a burned out pool motor. We were eager to find a company that cares, that would approach the job like it was their own pool. Happy Pool Cover was the only company that offered that level of care. The work th… - **5/5 · Google Reviews · Nancy Pawlik · 2023-08-19**: Happy pool covers has great service and very fair prices. They are very prompt and we have had their covers for over 10 years. - **5/5 · Google Reviews · robert O'Neill · 2023-08-10**: All my experiences with HappyPool have been positive. They have been available, helpful and very competent while providing services for our pool cover. Highly recommend and have done so. Dr Robert O’Neill - **2/5 · Google Reviews · Tim Galvin · 2023-08-07**: Happy Pool Cover Extortion Our pool cover came off its track after my son was closing it a few Thursday afternoons ago after vacuuming the pool in preparation for a pool party we were hosting Saturday. We called HPC immediately to see if they could come out Friday to put the cover back on its trac… - **5/5 · Google Reviews · david katzen · 2023-07-11**: We switched over to Happy pool cover many years ago . Luis kept our system up and running for 10 years before we finally needed a replacement. I couldn’t be happier with the new cover . It’s so quiet that I have to watch , to make sure that it’s moving. Their workmanship and service is excellent. - **1/5 · Google Reviews · Asher Jacobs · 2022-11-08**: They charged me >$500 for servicing same issue that I paid them to fix a few weeks earlier without letting me know there was going to be a charge. I'd recommend using a vendor that stands behind their work and is transparent with price - **5/5 · Google Reviews · David Harvey · 2022-05-11**: Patrick and his partner were professional and thorough. Excellent service! --- Data freshness: last scanned 2026-10-14T05:14:32.010Z. Cite as: Happy Pool Cover — Tavlee (https://tavlee.com/contractor/happy-pool-cover-trumbull) Source: https://tavlee.com/contractor/happy-pool-cover-trumbull ## Sitemap [Full site index](https://tavlee.com/sitemap.md)