--- title: "HARP Home Services" description: "HARP Home Services is a Windsor, Connecticut heating, cooling, plumbing and electrical company with 4.5 stars from 4610 ratings on Google, and the people w" doc_version: "2026-10-19" last_updated: "2026-10-19" --- # HARP Home Services **Trade:** HVAC / Heating & Cooling · **Address:** 863 Marshall Phelps Rd, Windsor, CT 06095 · **Phone:** (860) 421-9958 · **Website:** https://www.harpcanhelpyou.com/?utm_source=HRP0100_WEB009_141434475&utm_medium=website-button&utm_campaign=general · **Languages:** English, Spanish **Rating: 2.8/5** (high confidence) — from 866 reviews across 9 sources. 90% of sentiment-scored reviews read net-positive. Last 6 months: 386 reviews, 7 negative. ## The honest read HARP Home Services is a Windsor, Connecticut heating, cooling, plumbing and electrical company with 4.5 stars from 4610 ratings on Google, and the people who write about it split between praise for named technicians and frustration with the office. Its BBB grade is A+, and the company says it has been in business 34 years. The technicians are what customers single out. A long-running Google reviewer wrote in October 2026 that Eric C. found a leaking buffer tank on a Combi system, researched and found the replacement part, and that Luis and Tanner followed up quickly; the same reviewer describes cancelled appointments in December 2024 before Eric's visits. In July 2026, John J walked a house with a customer and isolated a fault between split systems and their SenSi controllers. A March 2026 customer said Chris Hanson cleaned a 30-year-old furnace without pressuring them to replace it. A May 2026 review describes a two-day mini-split replacement with five indoor units, a compressor and all the piping. The complaints are about selling, scheduling and follow-through. An October 2026 customer paid $318 for an annual furnace service, was told the furnace needed replacing, and got a second opinion that it needed only a primary control box. A June 2026 customer who signed a 25k contract for 5 mini splits wrote that no permit had been pulled weeks later and the install date kept slipping. Customers in October 2025 and January 2026 said paid maintenance appointments kept being cancelled; the January 2026 customer counted three cancellations. On Reddit in 2025, commenters called the prices high, one saying a quote was double a competitor's, and another said that after an annual service they were billed over $6,000 in repairs and the company would not honor their warranty after merging with Solvit. Its Connecticut HVAC license HTG.0388411-S1 is active. **Strengths:** - Named technicians — 2026 customers credit Eric C., John J, Chris Hanson - Large installs — 2026 whole-house mini-split job done in two days **Concerns:** - Replacement pressure — 2026 customer told to replace a furnace needing one part - Cancelled maintenance — 2025 and 2026 paid appointments cancelled, rescheduled - Install delays — 2026 mini-split contract slipped with no permit pulled - High prices — 2025 Reddit commenters called quotes double competitors' ## Claims & citations Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication. - Google: 4.5 stars from 4610 ratings _(confidence: high)_ - [Google](https://www.google.com/maps/search/?api=1&query=HARP%20Home%20Services%20-%20Air%20Conditioning%2C%20Heating%2C%20Plumbing%2C%20%26%20Electrical&query_place_id=ChIJAQAAAECu54kRH5kYtocuntc) — “Google: 4.5★ from 4610 ratings” - BBB grade A+ _(confidence: high)_ - [Better Business Bureau](https://www.bbb.org/us/ct/windsor/profile/heating-and-air-conditioning/harp-home-services-0111-87006201) — “Better Business Bureau grade: A+” - Connecticut HVAC license HTG.0388411-S1 is active _(confidence: high)_ - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0388411-S1 registry-verified active — registry holder of record: HARP HOME SERVICES LLC” - An October 2026 customer said Eric C. found a leaking buffer tank and sourced the replacement part _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3Nk56R2JREAE!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CIHM0ogKEICAgIDw6NzGbQ%7C%7C?hl=en-US) — “5★ December 2024: One star for them, 5 for the technician I removed years of reviews because I ran out of space. I also posted this review b…” - A March 2026 customer said the technician serviced a 30-year-old furnace without pushing a replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtX3BuMmNnEAE!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CIHM0ogKEICAgID-_pn2cg%7C%7C?hl=en-US) — “5★ I really did enjoy the service I received today. Chris Hanson the technician was very friendly, knowledgeable and did a wonderful job on …” - A May 2026 customer described a two-day whole-house mini-split replacement _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204eFFrMUVTSHBXTFVOSWFHTlBhVkk0YURGTVdrRRAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOm8xQk1ESHpWLUNIaGNPaVI4aDFMWkE%7C%7C?hl=en-US) — “5★ The Harp team exceeded my expectations. They installed a completely new mini-split system, which involved replacing five indoor units, th…” - An October 2026 customer said a technician called for furnace replacement that a second opinion said was unnecessary _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxaFZFRTRNVXRpTFhKcmNHWlVNazFmYmxGM1UyYxAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOk1hVEE4MUtiLXJrcGZUMk1fblF3U2c%7C%7C?hl=en-US) — “2★ BE VERY CAREFUL WITH HARP’S SERVICE TECHS. We had HARP come out for our annual furnace service. Our furnace is old but has always been i…” - A June 2026 customer said a contracted mini-split install slipped with no permit pulled _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2tsb2NtSktVRFZvTUhsMlV6QmthazVKVVVwZmNFRRAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOklocmJKUDVoMHl2UzBkak5JUUpfcEE%7C%7C?hl=en-US) — “1★ I shopped around with multiple companies prior to choosing HARP for my project. They were priced equally against other companies and had …” - Customers in 2025 and 2026 reported paid maintenance appointments cancelled and rescheduled _(confidence: medium)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21ZeExYVkViMmgwZVZScldsWkxiekl5V2xkNFIxRRAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOmYxLXVEb2h0eVRrWlZLbzIyWld4R1E%7C%7C?hl=en-US) — “5★ After spending thousands of dollars to replace propane heating system $17,000 and a new condenser with HARP I took advantage of a promoti…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21GT1IzQkxPVVJDZUVFME1XbEhSWFZrWTNneVprRRAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOmFOR3BLOURCeEE0MWlHRXVkY3gyZkE%7C%7C?hl=en-US) — “2★ Have been a customer for 20 years+, purchasing several HVAC systems during that time. HARP has been a reliable partner for general maint…” - Reddit commenters in 2025 called the prices high and reported a warranty not honored after a merger _(confidence: medium)_ - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1i1ix93/companies_to_get_hvac_replaced/mdzodno/) — “r/Connecticut — Harp came out and the price was literally double what Dynamic Heating in Plainville quoted me. I would never go with them wi…” - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1klmq46/oil_fired_boiler_replacement_cost_newtown_quoted/ms4rpai/) — “r/Connecticut — I got quoted north of 20k from harp and call the bee, no idea how those people get jobs with those prices.” - [reddit.com](https://www.reddit.com/r/Connecticut/comments/1e2dsrm/anybody_have_experience_with_harp_home_services/m7h7xn0/) — “r/Connecticut — After our annual tech service, we were given a bill for over $6,000 in repairs needed with no warranty available because the…” - Specializes in HVAC / Heating & Cooling _(confidence: high)_ - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3Nk56R2JREAE!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CIHM0ogKEICAgIDw6NzGbQ%7C%7C?hl=en-US) — “5★ December 2024: One star for them, 5 for the technician I removed years of reviews because I ran out of space. I also posted this review b…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT204eFFrMUVTSHBXTFVOSWFHTlBhVkk0YURGTVdrRRAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOm8xQk1ESHpWLUNIaGNPaVI4aDFMWkE%7C%7C?hl=en-US) — “5★ The Harp team exceeded my expectations. They installed a completely new mini-split system, which involved replacing five indoor units, th…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQtX3BuMmNnEAE!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CIHM0ogKEICAgID-_pn2cg%7C%7C?hl=en-US) — “5★ I really did enjoy the service I received today. Chris Hanson the technician was very friendly, knowledgeable and did a wonderful job on …” - [State License Registry](https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx) — “CT hvac license HTG.0388411-S1 registry-verified active — registry holder of record: HARP HOME SERVICES LLC” - Also offers Plumbing _(confidence: medium)_ - [Better Business Bureau](https://www.bbb.org/us/ct/windsor/profile/heating-and-air-conditioning/harp-home-services-0111-87006201) — “Services offered (Better Business Bureau): Residential Heating, Air Conditioning, Plumbing, Electrical: Repair, Maintenance, InstallationPho…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT25Wck4yOTFXbnAxYmpOcGNqZHpUM2x3ZG1adlUzYxAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CAIQACodChtycF9oOnVrN291Wnp1bjNpcjdzT3lwdmZvU3c%7C%7C?hl=en-US) — “5★ John and Josh were fantastic! Couldn’t recommend them enough. They came and installed a new water treatment system for our well water com…” - Also offers Electrical _(confidence: low)_ - [Better Business Bureau](https://www.bbb.org/us/ct/windsor/profile/heating-and-air-conditioning/harp-home-services-0111-87006201) — “Services offered (Better Business Bureau): Residential Heating, Air Conditioning, Plumbing, Electrical: Repair, Maintenance, InstallationPho…” - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN2dHFXTDZBRRAB!2m1!1s0x0:0xd79e2e87b618991f!3m1!1s2@1:CIHM0ogKEICAgICvtqWL6AE%7C%7C?hl=en-US) — “5★ Zach and Freddie did a great job on some electrical problems” ## License Status: **active** (#HTG.0388411-S1, hvac) — verified against the official CT state registry on 2026-10-19, never self-reported. Re-check at the official registry: https://www.elicense.ct.gov/Lookup/LicenseLookup.aspx ## Sources - [Google Reviews](https://www.google.com/maps/search/?api=1&query=HARP%20Home%20Services&query_place_id=ChIJAQAAAECu54kRH5kYtocuntc): Listed on this source - [Angi](https://www.angi.com/companylist/us/ct/windsor/harp-home-services-llc-reviews-392098.htm): 4.8★ from 388 ratings - [HomeAdvisor](https://www.homeadvisor.com/rated.HARPHomeServicesLLC.78130687.html): 4.1★ from 83 ratings - [Google](https://www.google.com/maps/search/?api=1&query=HARP%20Home%20Services&query_place_id=ChIJAQAAAECu54kRH5kYtocuntc): 4.5★ from 4610 ratings - [Better Business Bureau](https://www.bbb.org/us/ct/windsor/profile/heating-and-air-conditioning/harp-home-services-0111-87006201): Listed on this source - [Official Website](https://www.harpcanhelpyou.com): 34 yrs in business · Self-reported profile and service details - [BuildZoom](https://www.buildzoom.com/contractor/harp-home-services-llc-ct): Listed on this source - [Reddit](https://www.reddit.com/r/plumbingjobs/comments/1oyhh5u/harp_home_services_is_hiring_a_plumbing/): 0 community mentions discussing this business - [Local News](https://www.floridatoday.com/story/news/2024/10/10/hurricane-milton-florida-boil-water-notices-water-power-outages-near-me-map-running-water/75565928007/): Listed on this source ## Mentions Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding. - “This company recommended I install a wall mounted combo heater/furnace, and has since refused to service it.” — u/Which_Ad_831 in r/Connecticut (2025-10-21) — https://www.reddit.com/r/Connecticut/comments/1e2dsrm/anybody_have_experience_with_harp_home_services/nkn8lep/ - “I got quoted north of 20k from harp and call the bee, no idea how those people get jobs with those prices.” — u/Redskins2110 in r/Connecticut (2025-05-13) — https://www.reddit.com/r/Connecticut/comments/1klmq46/oil_fired_boiler_replacement_cost_newtown_quoted/ms4rpai/ - “It only took 3 years for that reputation to not only go away but now known for being bad, just all around you name it, bad.” — u/Sufficient_Room1894 in r/Connecticut (2025-04-22) — https://www.reddit.com/r/Connecticut/comments/1e2dsrm/anybody_have_experience_with_harp_home_services/modmq5z/ - “Harp came out and the price was literally double what Dynamic Heating in Plainville quoted me. I would never go with them with their high-pressure sales” — u/Weak_Werewolf4725 in r/Connecticut (2025-02-21) — https://www.reddit.com/r/Connecticut/comments/1i1ix93/companies_to_get_hvac_replaced/mdzodno/ - “After our annual tech service, we were given a bill for over $6,000 in repairs needed with no warranty available because the company merged with Solvit. They will not honor the warranty we have.” — u/Subject_Individual57 in r/Connecticut (2025-01-16) — https://www.reddit.com/r/Connecticut/comments/1e2dsrm/anybody_have_experience_with_harp_home_services/m7h7xn0/ - “They gave me one number originally, but then dropped it by $4,000 when I said I was getting other quotes.” — u/SoundHound23 in r/Connecticut (2025-01-15) — https://www.reddit.com/r/Connecticut/comments/1i1ix93/companies_to_get_hvac_replaced/m7bcmel/ - “Had good experience with Harp, they offered financing and a good warranty too.” — u/Cetura-84 in r/Connecticut (2025-01-14) — https://www.reddit.com/r/Connecticut/comments/1i1ix93/companies_to_get_hvac_replaced/m76h06x/ - “Harps is up there with their pricing. They will provide excellent service but it comes at a premium.” — u/Remote-Assumption787 in r/Connecticut (2024-07-13) — https://www.reddit.com/r/Connecticut/comments/1e2dsrm/anybody_have_experience_with_harp_home_services/ld0kezd/ - “I am giving entirely too much money to Standard Oil. [Cash Heating Oil](https://www.cashheatingoil.com/) has multiple offers that are 50c per gallon lower than Standard's Guaranteed Price Plan at the …” — u/starckie in r/Connecticut (2024-07-13) — https://www.reddit.com/r/Connecticut/comments/1e2dsrm/anybody_have_experience_with_harp_home_services/ - “I used HARP Home Services last winter, but found that the majority of their field techs lack knowledge of steam heating systems.” — u/brahelp24 in r/Connecticut (2018-09-13) — https://www.reddit.com/r/Connecticut/comments/9fjv1z/looking_for_a_reputable_steam_heat_specialist/ ## Recent reviews - **5/5 · Google Reviews · Robert Peach · 2026-10-08**: Chris was fantastic, very personable and honest. Though he wasn't able to help me with my issue, he was very helpful. - **5/5 · Google Reviews · Robert Rosenthal · 2026-10-08**: Huge shoutout to our technician Eric. On the annual servicing he proactively identified and corrected a significant issue related to a prior install. He’s a very nice guy and an excellent communicator. Nice to see HARP making such a great hire! - **5/5 · Google Reviews · TomNewtown · 2026-10-08**: John Jillson was extremely knowledgeable and friendly. He diagnosed the issue with my furnace immediately and explained why the issue occurred and tips to prevent it from recurring - **5/5 · Google Reviews · Lisa Sencen · 2026-10-07**: My technician was friendly, prompt and professional. He checked an additional 2 rooms that get colder than normal with my complimentary HVAC heating portion of his visit. Loved the in-depth documentation and burner readings, especially since this was a 1yr old unit - now we have a good baseline. Tha… - **5/5 · Google Reviews · Mark A. Greenstein · 2026-10-07**: December 2024: One star for them, 5 for the technician I removed years of reviews because I ran out of space. I also posted this review but it must have ended up separately. I had booked my fall/winter services about 6 months ago for October, only to be called the afternoon before to be told they d… - **5/5 · Google Reviews · Jomael Rodriguez · 2026-10-07**: Excellent customer service professional and knowledgeable - **5/5 · Google Reviews · Alan White · 2026-10-07**: John was on time, did a thorough job cleaning my furnace while keeping me informed. - **5/5 · Google Reviews · Joseph Lomangino · 2026-10-06**: Zach and Freddie did a great job on some electrical problems - **5/5 · Google Reviews · robert reden · 2026-10-06**: eric bowmen is very good. at his job, i want him to be my service tech - **5/5 · Google Reviews · Misbah Akbar · 2026-10-06**: Klejvi came out less than 24 hours after I called for service. He was honest and professional in his assessment of our situation. Would highly recommend this company, but more specifically this service technician! --- Data freshness: last scanned 2026-10-09T01:30:39.685Z. Cite as: HARP Home Services — Tavlee (https://tavlee.com/contractor/harp-home-services-windsor) Source: https://tavlee.com/contractor/harp-home-services-windsor ## Sitemap [Full site index](https://tavlee.com/sitemap.md)