---
title: "HB Energy Solutions"
description: "HB Energy Solutions describes itself on its BBB page as a fuel delivery company that also handles heating, plumbing, air conditioning, heat pump and electr"
doc_version: "2026-10-29"
last_updated: "2026-10-29"
---

# HB Energy Solutions

**Trade:** Heating Oil Delivery · **Address:** 132 Bridge St, Springfield, VT 05156 · **Phone:** (802) 885-2300 · **Website:** https://www.hbenergy.com/ · **Languages:** English

**Rating: 3.0/5** (high confidence) — from 30 reviews across 5 sources.
77% of sentiment-scored reviews read net-positive. Last 6 months: 4 reviews, 2 negative.

## The honest read

HB Energy Solutions describes itself on its BBB page as a fuel delivery company that also handles heating, plumbing, air conditioning, heat pump and electrical work, and its website gives Springfield as its service area. The company says it has been in business 33 years. In a 2025 review, a customer said HB had handled their oil and propane delivery as well as service and inspection of equipment over years. In a 2025 review, a customer wrote that their parents had received hundreds of gallons of oil, full propane tanks, and boiler, water heater and plumbing service.

A recent customer said the crew installed a propane fireplace unit, covered the wood floors, vacuumed when finished and arrived right on time. A recent customer said they had hired HB for a fuel burner install, removal of an old burner, heater installation and smaller plumbing work. A 2025 customer who had moved to Chester said that when pipes burst under the house, HB came right out and worked on it for three or four days until it was fixed. In a 2025 review, a customer said Brian called back fast after a late-night problem with an expansion tank and sent a team the next day to replace it. A 2024 customer said HB was the only company to call back about a pellet stove and sent Brian that day to clean it out.

A recent customer said the company refused service at their home because of a situation at their workplace. A recent customer said a young worker fell partway through the attic ceiling and a new electric hot water tank leaked, which HB came out and fixed immediately at no charge. That customer also said promised cash rewards were not deducted from the bill and a wood stove quote was still missing after more than six weeks and many emails. A 2026 customer said there was no real free estimate and no help unless they paid to be told the burner they wanted replaced was broken. In a 2025 review, a customer whose hot water heater went out was told Brian in equipment sales was on vacation for two weeks and went to Home Depot in Keene instead. A 2026 customer said a rooftop solar project brought poor communication and a surprise charge from the power company, then raised the rating to 4 after a long talk with the owner. In an October 2025 r/vermont thread, a poster wrote that HB felt like a letdown, that communication was awful, and told others not to use HB Energy.

Its BBB page carries an A+ grade, and Google shows 4.4 stars from 100 ratings.

**Strengths:**
- Oil and propane delivery — a 2025 customer named both alongside equipment service
- Burst pipe repair — a 2025 customer said they worked three or four days
- Pellet stove cleaning — a 2024 customer said Brian came that same day
- A careful fireplace install — a recent customer said the crew covered the floors

**Concerns:**
- Quote delays — a recent customer still had no wood stove quote
- Refused service — a recent customer was turned away over a workplace situation
- Billing credit — a recent customer said cash rewards were not deducted
- Estimate follow-up — a 2024 customer never received a written tub estimate
- Poor communication — an October 2025 Reddit poster called it awful

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- 4.4 stars from 100 Google ratings _(confidence: high)_
  - [Google](https://www.google.com/maps/search/?api=1&query=HB%20Energy%20Solutions&query_place_id=ChIJ66B0DQi54YkRzaBubWFHdG4) — “Google: 4.4★ from 100 ratings”
- BBB grade A+, accredited _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/vt/springfield/profile/fuel-oil/hb-energy-solutions-inc-0021-25869) — “Better Business Bureau grade: A+”
  - [Better Business Bureau](https://www.bbb.org/us/vt/springfield/profile/fuel-oil/hb-energy-solutions-inc-0021-25869) — “Better Business Bureau: accredited / certified / member”
- Describes itself as providing fuel delivery plus heating, plumbing, air conditioning and electrical services _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/vt/springfield/profile/fuel-oil/hb-energy-solutions-inc-0021-25869) — “About (Better Business Bureau, self-described): HB Energy Solutions provides fuel delivery and home and commercial HVAC and electric service…”
- Self-reported 33 years in business _(confidence: medium)_
  - [Official Website](https://www.hbenergy.com) — “Self-reported 33 years in business”
- A 2025 customer said HB handled their oil and propane delivery plus equipment service over years _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toTVNEQTFTbVJLWDNOWWMyZHZaV3QyTWxKalVIYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOkhMSDA1SmRKX3NYc2dvZWt2MlJjUHc%7C%7C?hl=en-US) — “5★ They have been a pleasure to do business with over years. From oil and propane delivery to service and inspection of equipment have alway…”
- A 2025 customer said HB worked three or four days on burst pipes under the house until fixed _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaelF6bEZVa2g1WmxoQ05HNDRibkprWjNCUGIzYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOlZzQzlFUkh5ZlhCNG44bnJkZ3BPb3c%7C%7C?hl=en-US) — “5★ Being newbies from northern Arizona to Chester, we looked for people that could work on our plumbing, electricity, etc., and had a hard t…”
- A recent customer said the crew covered the floors and vacuumed after a propane fireplace install _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT21sRlpqUmZVM05TZWxGblRHZDBXSEl0Ym5OelozYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOmlFZjRfU3NSelFnTGd0WHItbnNzZ3c%7C%7C?hl=en-US) — “5★ HB Energy crew did a fantastic job installing a propane fireplace unit for me today!  The men were very respectful of my property coverin…”
- A recent customer said the company refused service over a situation at their workplace _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xNeE0zcGZjVFJOUWtabFlscHlSbnBuZHkxME5rRRAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOlMxM3pfcTRNQkZlYlpyRnpndy10NkE%7C%7C?hl=en-US) — “1★ If I could give this a zero I would. I scheduled service for my personal home and they refused service because of a situation at my workp…”
- A recent customer said cash rewards were not deducted and a wood stove quote never came _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsME1FNXFNVEZqUmtsWVFXdHRkVkZyYVVwWU0yYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOll0ME5qMTFjRklYQWttdVFraUpYM2c%7C%7C?hl=en-US) — “2★ They do ok work, but you have to reach out to them over and over again for quotes. I’ve been waiting for a quote for two months for wood …”
- A 2024 customer said a written tub estimate was never delivered _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURuMzhqVEhnEAE!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEICAgIDn38jTHg%7C%7C?hl=en-US) — “1★ I just moved to the area and was this company was recommended as a great service so far I'm not impressed ask for them to do an estimate …”
- Heat pump installation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210bFZtZDNOMmN5TFRKSlNrbFhOQzEyZVhwcVlVRRAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOmtlVmd3N2cyLTJJSklXNC12eXpqYUE%7C%7C?hl=en-US) — “5★ Highly recommend these guys! I used them for both of my heat pumps I put in to my 2 houses. They are super professional and do a great jo…”
- In an October 2025 r/vermont thread, a poster wrote that communication was awful and told others not to use HB Energy _(confidence: medium)_
  - [reddit.com](https://www.reddit.com/r/vermont/comments/1oj9jeh/just_finished_my_solar_install/) — “r/vermont — Maybe it is just because GMS did such a great job with the Powerwalls that HB felt like a letdown but communication was awful.”
  - [reddit.com](https://www.reddit.com/r/vermont/comments/1oj9jeh/just_finished_my_solar_install/nm1qyoz/) — “r/vermont — So don't use HB energy and do not do net metering.”
- Also offers Heating Oil Delivery _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2toTVNEQTFTbVJLWDNOWWMyZHZaV3QyTWxKalVIYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOkhMSDA1SmRKX3NYc2dvZWt2MlJjUHc%7C%7C?hl=en-US) — “5★ They have been a pleasure to do business with over years. From oil and propane delivery to service and inspection of equipment have alway…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURfa2RMR0xREAE!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEICAgID_kdLGLQ%7C%7C?hl=en-US) — “5★ Since moving to Vermont, HB Energy Solutions has become my parents' trusted energy supplier. They have received hundreds of gallons of oi…”
  - [Better Business Bureau](https://www.bbb.org/us/vt/springfield/profile/fuel-oil/hb-energy-solutions-inc-0021-25869) — “About (Better Business Bureau, self-described): HB Energy Solutions provides fuel delivery and home and commercial HVAC and electric service…”
- Specializes in Plumbing _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOTFpHNUpURVpRYkRaNWVHRm5SbTVXYjFGUVRIYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOlNLZG5JTEZQbDZ5eGFnRm5Wb1FQTHc%7C%7C?hl=en-US) — “5★ I've hired HB for fuel burner install, removal of an old burner, heater installation and smaller plumbing work. They have workers with re…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xaelF6bEZVa2g1WmxoQ05HNDRibkprWjNCUGIzYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOlZzQzlFUkh5ZlhCNG44bnJkZ3BPb3c%7C%7C?hl=en-US) — “5★ Being newbies from northern Arizona to Chester, we looked for people that could work on our plumbing, electricity, etc., and had a hard t…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VPM1Z5T0hyN0tYal9RRRAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEO3VyOHr7KXj_QE%7C%7C?hl=en-US) — “5★ The team was prompt, reliable, and kind. They helped me resolve a faucet issue with great knowledge and efficiency. I would highly recomm…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURYOGZET2NBEAE!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEICAgIDX8fDOcA%7C%7C?hl=en-US) — “5★ Weekend emergency plumbing, of course. Melissa was great in understanding the urgency abd arranged for on call service. Brian came , fixe…”
- Specializes in HVAC / Heating & Cooling _(confidence: high)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xOTFpHNUpURVpRYkRaNWVHRm5SbTVXYjFGUVRIYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOlNLZG5JTEZQbDZ5eGFnRm5Wb1FQTHc%7C%7C?hl=en-US) — “5★ I've hired HB for fuel burner install, removal of an old burner, heater installation and smaller plumbing work. They have workers with re…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT210bFZtZDNOMmN5TFRKSlNrbFhOQzEyZVhwcVlVRRAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOmtlVmd3N2cyLTJJSklXNC12eXpqYUE%7C%7C?hl=en-US) — “5★ Highly recommend these guys! I used them for both of my heat pumps I put in to my 2 houses. They are super professional and do a great jo…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURIeE5MUUZnEAE!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEICAgIDHxNLQFg%7C%7C?hl=en-US) — “5★ Brian took on a complicated warranty to replace my heat pump even though HP didn’t do the initial install. In short the manufactures were…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ5Z3ZmMEt3EAE!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEICAgID9gvf0Kw%7C%7C?hl=en-US) — “5★ I cannot stress enough how great HB Energy and especially Brian, have been for me! I am new to the area. When my pellet stove wouldn't wo…”
- Also offers Electrical _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2xsME1FNXFNVEZqUmtsWVFXdHRkVkZyYVVwWU0yYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOll0ME5qMTFjRklYQWttdVFraUpYM2c%7C%7C?hl=en-US) — “2★ They do ok work, but you have to reach out to them over and over again for quotes. I’ve been waiting for a quote for two months for wood …”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnTUN3MHQzS2d3RRAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEICAgMCw0t3KgwE%7C%7C?hl=en-US) — “5★ They are simply superb.  I have used them for my generator maintenance, electric, and plumbing work.  Every employee is excellent.  And t…”
- Also offers Solar Installation _(confidence: medium)_
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2sxRFlVeE9UbGQxYVUxU1VVbGZOblI1UjNsYWRYYxAB!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CAIQACodChtycF9oOk1DYUxOTld1aU1SUUlfNnR5R3ladXc%7C%7C?hl=en-US) — “4★ I had HB Install a rooftop solar array on our house and Liam who helped us initially was very nice and helpful but after we were handed o…”
  - [Google Reviews](https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VKV3VvWWp2NTcyc0VREAE!2m1!1s0x0:0x6e7447616d6ea0cd!3m1!1s2@1:CIHM0ogKEJWuoYjv572sEQ%7C%7C?hl=en-US) — “5★ The whole process was excellent, all the workers both in the field and the office were terrific. We are thrilled with our new solar array…”

## License

Status: **not_found** — verified against the official VT state registry, never self-reported.
Re-check at the official registry: https://data.vermont.gov/Government/Licensed-Plumbers/7zjt-7s8b

## Sources

- [Google](https://www.google.com/maps/search/?api=1&query=HB%20Energy%20Solutions&query_place_id=ChIJ66B0DQi54YkRzaBubWFHdG4): 4.4★ from 100 ratings
- [Official Website](https://www.hbenergy.com): 33 yrs in business · Self-reported profile and service details
- [Google Reviews](https://www.google.com/maps/search/?api=1&query=HB%20Energy%20Solutions&query_place_id=ChIJ66B0DQi54YkRzaBubWFHdG4): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/vt/springfield/profile/fuel-oil/hb-energy-solutions-inc-0021-25869): Listed on this source
- [Local News](https://vermontjournal.com/news/hb-energy-solutions-offers-quality-services-and-systems/): Listed on this source

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “So don't use HB energy and do not do net metering.” — u/amazingmaple in r/vermont (2025-10-29) — https://www.reddit.com/r/vermont/comments/1oj9jeh/just_finished_my_solar_install/nm1qyoz/
- “Maybe it is just because GMS did such a great job with the Powerwalls that HB felt like a letdown but communication was awful.” — u/Blindsay04 in r/vermont (2025-10-29) — https://www.reddit.com/r/vermont/comments/1oj9jeh/just_finished_my_solar_install/
- “Used HB Energy out of Springfield, VT.” — u/rationalmind85 in r/vermont (2024-07-20) — https://www.reddit.com/r/vermont/comments/1e73cqt/solar_panels/le2ooqo/
- “HB energy in Springfield does ours every year but expect to wait a few months for an appointment” — u/romayohh in r/vermont (2022-09-12) — https://www.reddit.com/r/vermont/comments/xbwkhs/please_recommend_a_good_company_for_cleaning_out/io3pqea/
- “Texas Solar Professional LLC (TX), Smart Wave Solar (UT), HB Energy Solutions (VT), Nova Solar (VA)” — energysage.com — https://www.energysage.com/press/installer-of-the-year-2025/
- “HB Energy Solutions offers quality services and systems” — vermontjournal.com — https://vermontjournal.com/news/hb-energy-solutions-offers-quality-services-and-systems/

## Recent reviews

- **5/5 · Google Reviews · Debra Cox · 2026-09-03**: HB Energy crew did a fantastic job installing a propane fireplace unit for me today!  The men were very respectful of my property covering my wood floors, vacuuming up when finished and taking the time to explain to me how to use my new controls.  They came when they said they would and were right o…
- **1/5 · Google Reviews · Sarah Gelinas · 2026-08-04**: If I could give this a zero I would. I scheduled service for my personal home and they refused service because of a situation at my workplace. Completely unacceptable
- **2/5 · Google Reviews · Isaiah · 2026-06-14**: They do ok work, but you have to reach out to them over and over again for quotes. I’ve been waiting for a quote for two months for wood burning fireplace insert. I’m just going to find someone else. I was turned onto them as one listed by GMP for Tesla power wall installation. That went smooth, but…
- **5/5 · Google Reviews · Timothy Ness · 2026-05-09**: I've hired HB for fuel burner install, removal of an old burner, heater installation and smaller plumbing work. They have workers with real knowledge. I'd use them anytime. The office folks are always nice, too.
- **1/5 · Google Reviews · Nathan Daigle · 2026-04-07**: Pretty frustrating experience. No real free estimate unless you do all the legwork yourself, no effort to walk through options, and zero help unless you pay them just to tell you that the burner you want to replace is broken. Not very helpful at all.
- **5/5 · Google Reviews · Roger Cawvey · 2026-03-10**: Besides using HB for my propane they recently pumped my septic and helped  unclog a drain pipe. Excellent Cutomer Service from George, To Brian, Matt and Ryan. Great Company and People to deal with, Thanks HB
- **4/5 · Google Reviews · Bill Lindsay · 2026-01-01**: I had HB Install a rooftop solar array on our house and Liam who helped us initially was very nice and helpful but after we were handed off to the team doing it i felt team doing it was a big let down. Communication was very poor throughout the entire project and ended up with a huge surprise charge…
- **5/5 · Google Reviews · Heather A · 2025-12-29**: Being newbies from northern Arizona to Chester, we looked for people that could work on our plumbing, electricity, etc., and had a hard time so we looked to HB. They ended up being a complete godsend. The largest example of this was the last time they were here when they went above and beyond. Our p…
- **5/5 · Google Reviews · C. G. · 2025-12-17**: HB energy solutions in Springfield was awesome for our woodstove install. The team was great and were very professional. Would highly recommend for any work you need done. Their customer service is outstanding! Melissa and Brian were great to work with to help schedule and coordinate the install.Hig…
- **5/5 · Google Reviews · Hannah Farnum · 2025-11-21**: We had an emergency late at night with a pressure valve to our expansion tank. Brian was very fast to call us back and walk my husband through the steps to alleviate the immediate issue, buying us time until the next day. Brian sent a team out the next day, who were very professional, and who did a …

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Data freshness: last scanned 2026-10-08T19:25:27.906Z.
Cite as: HB Energy Solutions — Tavlee (https://tavlee.com/contractor/hb-energy-solutions-springfield)
Source: https://tavlee.com/contractor/hb-energy-solutions-springfield

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