# Hi Tech Window and Siding Installations, Inc.

**Trade:** Windows / Siding / Gutters · **Phone:** (978) 523-2377 · **Website:** https://hitechcorp.biz · **Languages:** English

**Rating: 2.6/5** (medium confidence) — from 23 reviews across 7 sources.
74% of sentiment-scored reviews read net-positive. Last 6 months: 1 reviews, 0 negative.

## The honest read

Hi-Tech Window and Siding Installations works windows, siding, roofing and gutters out of Methuen, and describes itself as a family-owned business. It says it has held BBB accreditation since January 2013, and Bill Chase is named in reviews as the company's owner, credited for walking homeowners through options and pricing before a crew shows up.

The most recent job on record, from May 2026, has a crew arriving at 9 a.m. and finishing 11 double-hung window replacements by 3 p.m., with some interior trim work left for a follow-up visit. Earlier reviews, mostly from 2018 through 2020, tell a similar story on bigger siding and roofing jobs: homeowners describe crews finishing multi-day projects on schedule and cleaning up after themselves, and one reviewer had a storm-damaged roof repaired the same day they called. A glass-industry trade piece has also noted the company's Summit Series window line, including an installation at the summit of Mount Washington.

That same 2018-2020 stretch also holds the company's sharpest complaints. One reviewer described a sub-contracted siding crew that skipped taping foam-board seams and left the door and window wrap incomplete; another said new siding installed around cellar windows left gaps large enough for mice to get in; a third waited months past a promised date for a skylight job with little word from the office. A January 2025 review adds a more recent complaint: after the final payment on a siding job, the customer said the crew left tools and a pallet on a neighbor's lawn and an electrical box unsecured, and that three follow-up calls hadn't gotten it fixed. Separately, a Better Business Bureau customer said replacement windows didn't end up qualifying for a MassSave rebate the company had said they would.

Worth checking before booking: the BBB shows two different letter grades on file, an A on a more recent pull and an A+ earlier, so it's worth a quick look at the current one. For a standard window, siding or roofing job, the company has a long history of specific, detailed praise to point to — but given the finishing and follow-up complaints, it's worth confirming cleanup, punch-list and any rebate-qualification promises in writing before work starts.

**Strengths:**
- Owner involvement — Bill Chase walks homeowners through options and pricing
- Cleanup follow-through — reviewers repeatedly note crews leave sites clean
- Storm response — repaired a storm-damaged roof the same day called
- BBB accreditation — accredited since 2013 with a listed rating on file

**Concerns:**
- Sub-contracted crews — one 2020 siding job cited incomplete window wrap
- Post-payment follow-up — a 2025 customer reported unresolved punch-list items
- Communication gaps — a skylight job ran months past its promised date
- Rebate eligibility — a BBB review says windows missed a MassSave rebate

**Where sources disagree:**
- Better Business Bureau shows two different letter grades on record — A+ on an earlier 2026-08-01 pull and A on a 2026-09-06 pull.

## Claims & citations

Every claim below is backed by real evidence rows — uncited claims are dropped in code before publication.

- Describes itself as a family-owned business. _(confidence: medium)_
  - [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/hi-tech-windows-and-siding-pfvwus-pf~630169165) — “Stated ownership (Houzz): Family-owned”
- BBB accredited since January 2013. _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/window-installation/hi-tech-window-siding-installations-inc-0021-59824) — “Listed certification: BBB Accredited Business (accredited since 1/24/2013)”
- Bill Chase is named in customer reviews as the company's owner/president. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “5★ Hi Tech is an extremely well run organization, top to bottom. From President Bill Chase, Nick Painten (Production Manager), Julie (front …”
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “5★ Hi Tech was one of 3 companies which gave estimates for our window, siding, door and steps project. We highly recommend Hi Tech. First of…”
- Reviewers repeatedly credit crews with finishing window and siding jobs on schedule and cleaning up afterward. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “5★ Both siding and windows were done for our entire home. Great work all around, great crew, and finished on time. I would absolutely use th…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “5★ A crew showed up at 9:00 AM the morning of, and by 3:00 PM they had replaced 11 double-hung windows on the house, cleaned up inside, and …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “5★ Once contacted via Angi, fast visit for estimate, clear description of options, good price, work was done as scheduled, quality installat…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “5★ This is the third project we ve used Hi-Tech for our home improvement. The vinyl siding job is spectacular. Our new quaint beach house ha…”
- Same-day roof repair after storm damage in one detailed account. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “5★ During a winter storm a huge branch broke and fell thru my roof leaving a decent hole in it. Having cancer at the time I couldn't do the …”
- A sub-contracted siding crew was described as leaving seams untaped and window/door wrap incomplete on a 2020 job. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “0.5★ Hi Tech is good enough if you're a house flipper or a slumlord doing siding on a tenement building. Bill Sr. is the best salesman I've …”
- Siding installed around cellar windows in 2019 was reported to leave gaps that let mice into the house. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “0.5★ The workmanship was horrible. After they installed the siding I went to Fl. for the winter only to come home to a house full of mice. I…”
- A 2019 skylight job ran months past the promised installation date with limited communication. _(confidence: medium)_
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “0.5★ Signed the contract for 8 new skylights in late August 2019. Here it is Dec. 4th still no windows installed. Poor communications with t…”
- A January 2025 customer reported tools and a pallet left on a neighbor's property and an unsecured electrical box after final payment, unresolved after three follow-up calls. _(confidence: medium)_
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687367.html) — “1★ New siding on the house, their contract states that you have to pay when the job is significantly completed. When I paid the last payment…”
- A Better Business Bureau customer reported replacement windows did not qualify for a promised MassSave rebate. _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/siding-contractors/hi-tech-windows-and-siding-installations-0021-561165) — “I replaced 7 windows through Hi-Tech because they stated that the windows they install qualify for the MassSave rebate. However, the first r…”
- Reported ratings: 4.1 stars from 129 ratings on HomeAdvisor, 4.1 stars from 129 ratings on Angi, and 4.4 stars from 271 ratings on Porch. _(confidence: high)_
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “Angi: 4.1★ from 129 ratings”
  - [Porch](https://pro.porch.com/methuen-ma/general-contractors/hitech-windows-and-siding-installations-inc/pp) — “Porch: 4.4★ from 271 ratings”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687367.html) — “HomeAdvisor: 4.1★ from 129 ratings”
- Trade press has covered the company's Summit Series window line, including an installation at the summit of Mount Washington, NH. _(confidence: low)_
  - [industry.glass.com](https://industry.glass.com/Door_and_Window_Maker/Backissues/2002/April-May-June02/whatsnews.htm) — “industry.glass.com — Hi-Tech Window and Siding of Haver-ville, Mass., recently met on the summit of Mount Wash-ington in New Hampshire to in…”
- Specializes in Windows / Siding / Gutters _(confidence: high)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/window-installation/hi-tech-window-siding-installations-inc-0021-59824) — “Services offered (Better Business Bureau): Cedar Shake Siding, Deck Construction, Door Installation, Energy Retrofit, Entry Doors, Fiber Cem…”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “5★ A crew showed up at 9:00 AM the morning of, and by 3:00 PM they had replaced 11 double-hung windows on the house, cleaned up inside, and …”
  - [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html) — “5★ This is the third project we ve used Hi-Tech for our home improvement. The vinyl siding job is spectacular. Our new quaint beach house ha…”
  - [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/hi-tech-window-and-siding-installations-inc-pfvwus-pf~848893094) — “Services offered (Houzz): Window Installation - Harvey and Sunrise Windows, Siding Installation - Hardie cement fiber, Cedar Impression, Mon…”
- Also offers Roofing _(confidence: medium)_
  - [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/window-installation/hi-tech-window-siding-installations-inc-0021-59824) — “Services offered (Better Business Bureau): Cedar Shake Siding, Deck Construction, Door Installation, Energy Retrofit, Entry Doors, Fiber Cem…”
  - [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm) — “5★ During a winter storm a huge branch broke and fell thru my roof leaving a decent hole in it. Having cancer at the time I couldn't do the …”
  - [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/hi-tech-window-and-siding-installations-inc-pfvwus-pf~848893094) — “Services offered (Houzz): Window Installation - Harvey and Sunrise Windows, Siding Installation - Hardie cement fiber, Cedar Impression, Mon…”

## Ownership

- Identifies as family-owned — the business's own statement, not independently verified.

## License

No license record has been checked yet for this contractor.

## Sources

- [Angi](https://www.angi.com/companylist/us/ma/methuen/hi-tech-window-and-siding-installations-inc-reviews-2.htm): 4.1★ from 129 ratings
- [Porch](https://pro.porch.com/methuen-ma/general-contractors/hitech-windows-and-siding-installations-inc/pp): 4.4★ from 271 ratings
- [Exa](https://www.checkbook.org/ma/methuen/siding-installers/hi-tech-window-and-siding-installations/ebbw0): 2 web mentions across the open web (each linked to its source)
- [Houzz](https://www.houzz.com/professionals/siding-and-exteriors/hi-tech-window-and-siding-installations-inc-pfvwus-pf~848893094): Listed on this source
- [HomeAdvisor](https://www.homeadvisor.com/rated.HiTechWindowandSiding.121687681.html): Listed on this source
- [Better Business Bureau](https://www.bbb.org/us/ma/methuen/profile/window-installation/hi-tech-window-siding-installations-inc-0021-59824): Listed on this source
- [Thumbtack](https://www.thumbtack.com/ma/methuen/window-installation/hi-tech-windows-siding-installations/service/285094588558673000): 5.0★ from 2 ratings

## Mentions

Unverified third-party mentions found on the open web — relay with attribution ("a Reddit commenter said…"), never as Tavlee's own finding.

- “Hi-Tech Window and Siding of Haver-ville, Mass., recently met on the summit of Mount Wash-ington in New Hampshire to install” — industry.glass.com — https://industry.glass.com/Door_and_Window_Maker/Backissues/2002/April-May-June02/whatsnews.htm

## Recent reviews

- **5/5 · HomeAdvisor · David M. · 2026-05-01**: A crew showed up at 9:00 AM the morning of, and by 3:00 PM they had replaced 11 double-hung windows on the house, cleaned up inside, and removed all the old windows. Inside and outside will require some minor follow-up clean-up, sanding and painting of pre-existing wood that was exposed in the proce…
- **5/5 · HomeAdvisor · David M. · 2026-01-01**: Once contacted via Angi, fast visit for estimate, clear description of options, good price, work was done as scheduled, quality installation and cleaned up after.
- **1/5 · Angi · Tim M. · 2025-01-01**: New siding on the house, their contract states that you have to pay when the job is significantly completed. When I paid the last payment, everyone left the job left some tools left a 14 foot long pallet was pushed onto my neighbors lawn so they could get the Porta potty in the dumpster out and left…
- **5/5 · Angi · Michael F. · 2023-10-01**: Very nice and thorough in service.
- **5/5 · HomeAdvisor · Santosh S. · 2022-07-01**: Very professional. Will recommend them for any exterior home projects
- **5/5 · HomeAdvisor · Anil K. · 2020-08-01**: Communicated well during all aspects of the project, did a clean job and provided excellent support after the job. Would highly recommend them.
- **5/5 · HomeAdvisor · Joe S. · 2020-06-01**: This is the third project we ve used Hi-Tech for our home improvement. The vinyl siding job is spectacular. Our new quaint beach house has come back to life, thanks to Hi-Tech s Jared, Nick, Renam and Jodell. We trusted Jared for picking the best product for our budget, Nick made sure we were happy …
- **5/5 · Angi · Bob W. · 2020-05-01**: Great company to work with and they put forth good looking quality products. Bill listens to what you want, offers solutions and does not try to up sell either. Great value and trustworthy!
- **5/5 · HomeAdvisor · Todd H. · 2020-04-01**: Both siding and windows were done for our entire home. Great work all around, great crew, and finished on time. I would absolutely use their services again!
- **5/5 · Angi · Raymond P. · 2020-04-01**: I have hired Hi Tech Window and Siding over the years to install windows throughout my house, install siding on my house, as well as entry doors and a sliding door that opens to a beautiful deck which they also installed. Needless to say, my wife and I highly recommend Hi Tech. The professionalism e…

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Data freshness: last scanned 2026-09-08T08:49:44.929Z.
Cite as: Hi Tech Window and Siding Installations, Inc. — Tavlee (https://tavlee.com/contractor/hi-tech-window-and-siding-installations-inc)
Source: https://tavlee.com/contractor/hi-tech-window-and-siding-installations-inc